Fairways Care Ltd in Wrexham | 1 Care Home

Review of
Stansty House Care Home
from Helen B (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My father was admitted into Stansty House Care Home about a month before he died. He was such an independent fighting spirit that it was very hard for him to give up the last of his freedom. There was no doubt in his mind that he had come to the end but, although physically exhausted, spiritually and

psychologically, he didn't feel quite there. So, on admittance and for a few days, he was very frightened. But I can honestly say that the staff could not have done more to help him.
Without exception, all worked to understand his needs and make his last weeks easier for him. Knowing how much his dignity meant to him, all did all they could to respect his dignity and personhood right to the end. He was well-fed and well-attended, and everyone who shared his care eased his passing in the end.
I can say, I am happy that we chose this care home for my dad's final weeks and days.

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Review of
Stansty House Care Home
from J P (Friend of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

I am very impressed with the staff and the care that they give to my friend. They are busy but kind and helpful. Always friendly and so patient with the residents and their visitors. Well done!

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Review of
Stansty House Care Home
from Margaret L (Niece of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

I feel my uncle is very well acted for, the food is very good, the staff always show respect and the laundry service is good. The manager is helpful and happy to discuss any issues. I speak on behalf of my uncle due to his dementia but he is happy which is our main concern.

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Review of
Stansty House Care Home
from Ian D (Son of Resident) published on 21 June 2024

Submitted via Website • Report

Overall Experience

My mum was transferred from hospital to this nursing home. From the very first minute I walked through the door I knew this was going to be a great place for my mum to spend what time she has remaining. My mum's room is very clean and tidy as is the rest of the home. The staff here are amazing. Nothing

is too much trouble for them. They have made my mum and myself feel very welcome. They have activities most days including bingo and quizzes. I would highly recommend Stansty House if you need a caring team to look after your loved ones.

Reply from Victoria Williams, Manager at Stansty House Care Home

Thank you for taking the time to review Stansty House. I am glad to hear that your mum has settled in well and you are happy with the care that is provided to her. The staff work hard and will appreciate your kind words. Many thanks.

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Review of
Stansty House Care Home
from Pamela C (Wife of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with my husband's care at Stansty House Care Home. He is very comfortable and is being really well looked after with kindness and dignity. His room is spotless and his food is very nutritional. He is kept very clean. All the staff are caring and professional. The nurses, carers, and

laundry staff are really good. The manager and her admin team are excellent. I feel relieved he is in a safe and secure home and that is Stansty House.

Reply from Victoria Williams, Manager at Stansty House Care Home

I would like to thank you for the kind words and I'm glad that you feel your husband is safe and secure here at Stansty House. We treat each individual with care and compassion, in a person-centred way. I will ensure that your gratitude is communicated to the staff.

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Review of
Stansty House Care Home
from Alan B (Son of Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience

Each day I visit I speak a lot to the residents who always tell me they are happy. My mum is always happy with her care- albeit her 'issues' mean she is occasionally grumpy! Well done Stansty, you are amazing.

Reply from Victoria Williams, Manager at Stansty House Care Home

Thank you for your review. I am glad to hear that your mum is happy with the care that she receives. We aim to give the highest level of care, ensuring that dignity and compassion are at the centre of each individual's care. Thank you for the kind words.

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Review of
Stansty House Care Home
from W T (Son of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience

On arrival to view this home was met by the manager of the EMI unit, who was very friendly and understanding. We were shown around the unit and rooms. Plenty of staff in the unit. You can visit any time. The manager had all the information to hand, plus answered all our questions.

Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home

Thank you for your kind words. Your feedback is very much appreciated. We ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards.

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Review of
Stansty House Care Home
from David S (Respite Resident) published on 5 July 2023

Submitted via Postal Card • Report

Overall Experience

First impressions are very favourable.
The staff are all very pleasant and helpful.
Food excellent and choices.
The bed is comfortable, and the room is very pleasant.

Reply from Victoria Williams, Manager at Stansty House Care Home

Thank you for sharing your thoughts with us. We are delighted to know that you have settled in and are enjoying the food at Stansty House. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Many thanks.

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Review of
Stansty House Care Home
from Heather T (Daughter of Resident) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience

My mother moved in in January 2023 following a broken hip. She previously lived independently but lost her husband in November 2022. The staff at the home have been amazing, helping my mum settle in. Nothing is too much trouble. The food is excellent, and she loves all the activities. Last week, she

said, "it was the best decision ever to move here - I love it here. The staff are lovely, and I have made great friends here. I'd hate to live alone now"!

Reply from Victoria Williams, Manager at Stansty House Care Home

Thank you for taking the time to review Stansty House. I am glad to hear that your mum is happy with the care and support she receives here. We appreciate any feedback, as our aim is to empower and enrich the lives of the residents here at Stansty House. I will ensure that all the staff are aware of the positive feedback that you have given. Many thanks.

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Review of
Stansty House Care Home
from M F (Son of Resident) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience

The home is run in a very professional way as opposed to others I have visited. The staff are courteous and friendly always! My mother is treated with the utmost dignity and care, also knowing that I can sleep well knowing she is in safe hands.

Reply from Victoria Williams, Manager at Stansty House Care Home

Thank you for taking the time to review Stansty House. I am glad to hear that you feel that your mother is receiving the care that she deserves. It is paramount when choosing a care home that you feel that your loved one is cared for with the utmost dignity and respect, as it takes a lot to trust any home to take of your loved one.
We appreciate any feedback, as our aim is to empower and enrich the lives of the residents here at Stansty House. I will ensure that all the staff are aware of the positive feedback that you have given. Many thanks.

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Review of
Stansty House Care Home
from Julie B (Daughter of Resident) published on 6 March 2023

Submitted via Website • Report

Overall Experience

My mum was very poorly in January, a decision was made with her doctor and myself for her to stay and be made comfortable at Stansty House instead of going to the hospital.
The care and attention that the team leader and her caring team gave to Mum have resulted in my mum getting better. From being

bedridden, not eating or drinking, on antibiotics and sleeping most of the time, Mum has become more responsive, is eating well and will get out of bed. I have also recently been sent a picture of my mum smiling in the dining room ready to tuck into a full English breakfast, a situation I did not think would happen again when she was poorly.
My mum has been in Stansty House since lockdown day in 2020. Covid has made life very difficult for the staff and residents but I cannot thank them enough for the care my mum has received, especially during lockdown when I was unable to visit.

Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home

Thank you for sharing your thoughts with us. We are delighted to know your mother is doing well with her tailored care. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards.

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Review of
Stansty House Care Home
from E L (Great-Niece of Resident) published on 20 January 2023

Submitted via Postal Card • Report

Overall Experience

Overall, up to now, the care and level of nursing have been second to none. Unfortunately, I think a lot more care could be provided as to the amount of money being paid each week/month. Having said that, I know that staffing has been and will continue to cause you problems. Once these issues have been

ironed out, I can only assume that the level of care we are paying for will increase.

Reply from Jankee Patel, Manager - Head Office at Stansty House Care Home

Thank you for your kind words regarding the nursing care and the home. I am sure you will appreciate the care sector facing rising costs and the challenges during and since the pandemic with increased IPC measures to keep our residents and staff safe, we regularly review our fees and would like to be as transparent as possible around these. Our utmost priority is our residents' care and well-being and the fees reflect giving our residents the most fulfilled lives. Please feel free to get in touch with me or the Home Manager should you want to discuss this further. I have passed on your kind words to the staff and I know they will be very appreciative of them.

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Review of
Stansty House Care Home
from S J (Niece of Resident) published on 15 November 2022

Submitted via Postal Card • Report

Overall Experience

I can not thank the staff at Stansty House for the care and attention my aunt has received there and is continuing to do so. It's the level of care she is receiving that I believe is contributing to her longevity.
Thank you all so much.
A lovely environment - safe and secure.

Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your aunt is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.

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Review of
Stansty House Care Home
from Sandra D (Daughter of Resident) published on 15 November 2022

Submitted via Postal Card • Report

Overall Experience

My father has been at Stansty House Care Home for seven months. There is a lovely atmosphere, and he feels safe and receives outstanding care from the wonderful and understanding staff. I am impressed that management is always approachable and responsive, and any concerns are dealt with immediately.

Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home

Thank you for sharing your thoughts with us. We are delighted to know your father is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards.

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Review of
Stansty House Care Home
from S W (Daughter of Resident) published on 24 October 2022

Submitted via Postal Card • Report

Overall Experience

My mother has been in Stansty House Care Home for over eight months. She is very happy with the care she is receiving and says the staff are always lovely with her. All staff and management are approachable, and any queries or concerns we have are always dealt with promptly and professionally.

Reply from Victoria Williams, Home Manager at Stansty House Care Home

Thank you for taking the time to review Stansty House. I am glad to hear that your loved one is happy with the care and support they receive here. We appreciate any feedback, as our aim is to empower and enrich the lives of the residents here at Stansty House.

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Review of
Stansty House Care Home
from Kevin E (Son of Resident) published on 3 October 2022

Submitted via Postal Card • Report

Overall Experience

In my view, Stansty House Care Home is providing my father with an excellent standard of care due to his unstable diabetes. On speaking to my father, he stated that he likes the staff who support him.

Reply from Rahi Joshi, Marketing Associate at Stansty House Care Home

Thank you for leaving a kind comment. We are delighted to know your father is comfortable and living fulfilled days. Our team aims to provide the best care possible to all our residents. I will pass your kind feedback on to the team.
Kind regards.

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Review of
Stansty House Care Home
from Linda S (Daughter of Resident) published on 29 November 2021

Submitted via Website • Report

Overall Experience

My dad recently passed away after a short illness here. He died on 10th November, and we were not with him. The only comfort we have got is the carer looking after my dad that day went above and beyond and showed him the compassion and care that we could not at his time of passing. I want to thank her

for being so kind. I think the care home is very lucky to have such a positive member of staff, and it would be nice if she got formal recognition and thanks within her work place.

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Review of
Stansty House Care Home
from Cheryl B (Daughter of Resident) published on 24 June 2019

Submitted via Website • Report

Overall Experience

After my mother was deemed not well enough to return home after a hospital stay, we were very pleased when we found Stansty House. Compared with other homes we had visited, the rooms here are larger, carpeted, and with modern furniture. Residents can also bring items of furniture from their own home

eg a favourite chair, television etc. From the moment of her arrival, my mother was welcomed and treated with the utmost care and respect by all members of staff from the unit manager to the domestics and the kitchen staff. There is a friendly atmosphere and other residents seem very settled and happy. When necessary, staff raised any concerns regarding my mother's health and the GP was called out. Their hygiene and record keeping were excellent which meant that my mother's care was of a high standard at all times. There are regular activities which both residents and their families are invited to take part in.

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Care Home Owned by Fairways Care Ltd in Wrexham

Fairways Care Ltd Locations in Wrexham (1)

Fairways Care Ltd Reviews in Wrexham (18)

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

Stansty House Care Home

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