Meallmore Ltd in Aberdeenshire | 6 Care Homes

Review of
Auchtercrag Care Home / Auchmacoy Lodge
from William B (Son of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident in Auchtercrag for nearly 2 years- and we have been very happy with the level and quality of care that she has received there. The staff have been very supportive and sympathetic to her needs and general wellbeing.
Communication with the family has been prompt and very helpful.

We have had no concerns regarding Mum's care throughout her stay.

Reply from Cameron, Auchtercrag Care Home at Auchtercrag Care Home / Auchmacoy Lodge

Thank you so much for your kind words and for taking the time to share your experience at Auchtercrag Care Home. We're delighted to hear that your mum has been receiving the high-quality care and support she deserves over the past two years. Our team is dedicated to ensuring every resident feels safe, valued, and well cared for, and it's wonderful to know that their compassion and attentiveness have provided reassurance for your family. Communication is a key part of the care we provide, so we're especially pleased that you've found our updates prompt and helpful.Your feedback means the world to us, and we truly appreciate your trust in Auchtercrag. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out.

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Review of
Bayview Care Home
from D M (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum's needs are sufficiently met at Bayview. Staff are also very kind and caring towards my Dad when he visits Mum.

Reply from Cameron, Bayview Care Home rep at Bayview Care Home

Thank you for your kind words. We're so pleased to hear that your mum's needs are well met at Bayview and that our team is also providing care and support to your dad during his visits. Family is at the heart of everything we do, and we're committed to creating a welcoming and compassionate environment for both our residents and their loved ones. If there's anything we can do to further support you, please don't hesitate to reach out.

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Review of
Bayview Care Home
from H B (Wife of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Overall pleased with the care in the home. Because there have been no events organised during January, I feel the residents are not getting enough stimulation - this should hopefully change as a new events organiser has just started!

Reply from Cameron, Bayview Care Home rep at Bayview Care Home

Thank you for your feedback. We're really pleased to hear that you're happy with the care at Bayview! We completely understand how important activities and social events are for keeping residents engaged and stimulated. January can sometimes be a quieter period due to all the excitement over Xmas and New Year, a time for relaxation and reflection. But to that point, we're excited to have our new activities coordinator on board, and there are lots of great activities planned for the coming weeks and months. We truly appreciate your patience and look forward to seeing our residents enjoy a variety of engaging experiences soon.

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Review of
St Modans Care Home
from J P (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

We wouldn't hesitate to say that our mum was so happy during her 4 and half years living in St Modans.
Genuinely caring and friendly staff on the floor, always welcoming and helpful. Senior staff are always visible and approachable, always willing to listen and respond to any questions or queries.
As

our mum's life was drawing to a close the care, kindness and love shown to our mum was exceptional, a very peaceful passing with tremendous support for us too as a family.

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Review of
St Modans Care Home
from N D (Wife of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My husband is a resident of St Modan's suffering from early onset mixed dementia. St Modan's rooms and communal areas are immaculate and the food is excellent. I am always encouraged to eat meals with my husband to sustain social interactions. My husband is extremely well looked after, being supported

with personal care on a daily basis with clothes regularly laundered.
The staff have developed a very positive relationship with my husband and they encourage him to socialise and take part in the varied activities provided. This is especially important to me as I work full time and it's very comforting to know he is so well looked after both socially and medically.
I would also like to commend St Modan's social media page. Our daughters stay abroad and it's great for them to see their dad having fun and being happy.
All staff have been so welcoming and supportive and we cannot thank them enough for the care shown.

Reply from Pamela Geddes, Deputy Manager at St Modans Care Home

Thank you so much for your kind words and positive heartfelt review. We appreciate the feedback and I will ensure that this is passed on to the team. It is also great to hear positive feedback on the social media page and that your daughters can enjoy seeing their dad from abroad. Thank you once again for sharing your thoughts. Kind regards.

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Review of
Crimond House
from William K (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

When my mother went to the care home, wasn't sure how the move would go, but the care home management and staff got my mother settled in ok and have been doing a good job the last 3 years. They take all the pressure off of us and know that they will be on top of any changes and always let me know about

anything.

Reply from Cameron, Crimond House Care Home at Crimond House

Thank you for your kind review. We're so glad to hear that your mother has settled in well and that you've felt supported over the past three years. Taking the pressure off families and ensuring open communication is so important to us, and it's wonderful to know that this has made a positive difference for you. Thank you for trusting us with your mother's care and for sharing your experience!

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Review of
Kynnaird House
from B N (Brother-in-law of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience

My experience with the staff at Kynnaird has been excellent. Their care and concern have really impressed me. Overall the care in my opinion is commendable. Really happy staff.

Reply from Cameron, Kynnaird House Care Home at Kynnaird House

Thank you for your kind words about Kynnaird House. We're so pleased to hear that you've had an excellent experience and that our team's care and dedication have left a positive impression. It's wonderful to know you've found our staff to be happy and caring - it means so much to us to hear this. Thank you for taking the time to share your feedback!

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Review of
Crimond House
from C N (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Lovely staff always welcome and helpful. Mum's always taking care of and good communication of mum's care, good care given by staff and mum's room always clean and tidy, keep up to date with any changes. Family are all happy with mum's care.

Reply from Cameron, Crimond House Care Home at Crimond House

Thank you so much for your kind words about Crimond House. We're delighted to hear that you and your family are happy with the care your mum receives. It's wonderful to know that our team's efforts to provide a welcoming, supportive environment and maintain good communication are appreciated. Keeping your mum safe, comfortable, and cared for is our priority, and your feedback means a lot to us. Thank you again for sharing your experience!

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Review of
Crimond House
from Pauline F (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

My dad has been in Crimond for just short of 4 years, the staff have been excellent in caring for him. I have peace of mind in him being there being well looked after. Staff very approachable always friendly and caring and won't hesitate to phone me if there's anything. Would highly recommend to anyone

that was looking or need care for a relative.

Reply from Cameron, Crimond House Care Home at Crimond House

Thank you for your heartfelt review and for trusting us with your dad's care over the past four years. It's wonderful to hear that you have peace of mind knowing he is well looked after. Our team takes great pride in being approachable, friendly, and attentive, and it means so much to us that you've noticed and appreciated this. Your recommendation is truly valued, and we're grateful for your kind words. Thank you for sharing your experience!

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Review of
Crimond House
from Lynda B (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

Crimond House has been a wonderful place for my mum to stay. Mum says she feels safe, she says the staff are brilliant and the food is good.
Mum is always clean and happy when we visit.
The accommodation is warm and clean. Mum's washing gets collected in the morning and is back ready to go I her

wardrobe by lunch time usually.

Reply from Cameron, Crimond House Care Home at Crimond House

Thank you for such kind and thoughtful words about Crimond House. We're delighted to hear that your mum feels safe, well cared for, and happy here. It's wonderful to know she enjoys the food and finds our colleagues brilliant - this truly means the world to us. We're also pleased that you've noticed the effort we put into maintaining a clean and welcoming environment, as well as ensuring personal items are handled promptly. Thank you for taking the time to share your experience!

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Review of
Grove Care Home
from J C (Wife of Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience

My husband arrived after being in hospital. Certain drugs that he was given in hospital were not prescribed at the care home so he was very confused, unsettled and became aggressive. This was our first experience of a care home. We all realised (ourselves and care staff) that they could not cope with

his condition of Lewy Body Dementia. He was asked to find somewhere else. Some of the carers were good and did genuinely appear to care; however I certainly felt that most staff never really properly supported either of us. I felt we were being talked about behind our backs and there was no real caring support. I was willing to support my husband and his carers. His care notes did not depict what was happening. The staff did little to encourage my husband to walk despite the fact that I managed to get the council physio to visit him regularly. My husband moved to another care home and is now home. On his first day at the new care home he had a shower which was never given at The Grove after a 6 week stay.

Reply from Cameron, Grove Care Home Representative at Grove Care Home

Thank you for sharing your feedback. We are committed to providing compassionate, individualised care and welcome the opportunity to address concerns while respecting the confidentiality and dignity of our residents. Any adjustments to hospital prescriptions are made under medical guidance to prioritise our residents' well-being. Our team collaborates closely with GPs and specialists to provide tailored care, particularly for complex conditions like Lewy Body Dementia, which we are highly experienced in managing. We prioritise personal care and mobility support, ensuring these are documented and aligned with professional advice for safety. It is disappointing to hear you felt unsupported, as clear and respectful communication with families is central to our approach here at Grove. We aim to create a safe and compassionate environment. While transitions to care homes can be challenging, our team is trained and dedicated to meeting our residents' needs.

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Review of
Grove Care Home
from Elizabeth C (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

The Grove Care Home is set in a beautiful location. The staff are very professional with a very friendly and caring nature and welcome visitors with open arms. I am so glad my mother was in this care home for the final weeks before she passed. I can't thank the staff enough for their friendliness, care

and support.

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Review of
Grove Care Home
from Fiona M (Daughter of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience

Our mother was staying at Grove Care Home. The staff were just angels to our mother. Must be the kindest people I have ever met. Our mother was looked after 'first-class'. I would recommend your home to anyone knowing their parent was safe in their hands.

Reply from Robert Vaduva, Care Home Deputy Manager at Grove Care Home

Thank you so much for your thoughtful and heartfelt review. We are honoured to have had the opportunity to care for your mother and it brings us great joy to know that our team made such a positive impact on her well-being. Thank you again for trusting us with her care.

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Review of
Kynnaird House
from Robert W (Husband of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

I find that my wife is being looked after here in Kynnaird very well by staff and she is well fed and her needs are attended to in no time. My wife used to sing and dance in her younger years, that is why she is so happy when staff dance and sing with her when there is a concert in the home.

Reply from Roselle Alberto, Home Manager at Kynnaird House

Thank you for your wonderful review! We're thrilled to hear that your wife is receiving such great care at Kynnaird House. Our team is dedicated to providing a compassionate environment, and it's heartwarming to know that their efforts are making a positive impact. We appreciate your feedback and will continue to strive for excellence in caring for our residents.

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Review of
Kynnaird House
from M M (Wife of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

My husband is very well cared for and if anything changes I am informed right away. The staff take very good care of him. If I need anything all I have to do is ask a member of staff and they deal with it right away. I am very pleased with the care my husband receives.

Reply from Roselle Alberto, Home Manager at Kynnaird House

Thank you for your wonderful review! We're thrilled to hear that your husband is receiving such great care at Kynnaird House. Our team is dedicated to providing a compassionate environment, and it's heartwarming to know that their efforts are making a positive impact. We appreciate your feedback and will continue to strive for excellence in caring for our residents.

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Review of
Kynnaird House
from M C (Wife of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

A very nice, clean, peaceful atmosphere with happy and helpful staff.

Reply from Roselle Alberto, Home Manager at Kynnaird House

Thank you for your wonderful review! Our team is dedicated to providing a compassionate environment, and it's heartwarming to know that their efforts are making a positive impact. We appreciate your feedback and will continue to strive for excellence in caring for our residents.

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Review of
St Modans Care Home
from Ruth C (Wife of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience

My husband is in St Modans Care Home in nursing. He is well looked after he has vascular dementia. I have found the home so very kind to myself as well. I spend every afternoon with my husband and stay for supper. I help with his care at times e.g. toileting, not all the time though only when necessary.

I would recommend the home and care to anyone who asks.

Reply from Debbie-Anne Simpson, Manager at St Modans Care Home

Thank you for your kind words, will pass this over to the staff. It is a pleasure to care for your husband.

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Review of
St Modans Care Home
from R W (Daughter of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience

My dad has now been in the home for 3 years. He has excellent care by all the staff at St Modans. He is well looked after, always clean and well cared for in every way. The meals they get are excellent and there is an abundance of food. St Modans doesn't just care for my dad but they have been so good

to us all, always friendly and caring. They care for my mum who is there every day visiting my dad. They would look out for her and are so kind to her as well. A very friendly and homely place to be.

Reply from Julie-anne Thomson, Manager at St Modans Care Home

Thank you for your feedback, I will be sure to pass this over to the team. It is great to know you all feel so welcome and pleased with your dad's care. We really appreciate your feedback and kind words.

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Review of
Kynnaird House
from P B (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience

I am delighted with the overall care my Dad receives at Kynnaird House. Nothing is too much trouble for the staff and the ethos of care and compassion comes from the Manager herself. All my Dad's needs are attended to and respected. Although my Dad chooses not to participate in activities, the staff

do so much for their residents, always thinking and planning for new ways to enhance their days.

Reply from Roselle Alberto, Home Manager at Kynnaird House

Thank you for your wonderful review! We're thrilled to hear that your Dad is receiving such great care at Kynnaird House. Our team is dedicated to providing a compassionate environment, and it's heartwarming to know that their efforts are making a positive impact. We appreciate your feedback and will continue to strive for excellence in caring for our residents.

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Review of
Kynnaird House
from Audrey R (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

Really pleased with the care my mam gets at Kynaird House. The staff are excellent, very caring and you can ask them anything. No matter when I go in my mam is always Bonnie dressed and clean. The home itself is very clean as well. You are always made welcome when you go in and that includes all the

staff at the home. It is a massive burden lifted from me knowing my mam is safe and well looked after. They put on different things through the year that the families can go to and they are really good Would just like to thank everybody at Kynaird for the excellent care my mam is getting since she went into the home in March.

Reply from Roselle Alberto, Home Manager at Kynnaird House

Thank you for sharing your positive experience with Kynnaird House. We are delighted to hear that your mum has settled in well. It's heartwarming to know that she feels happy, well looked after and comfortable in our care. We truly appreciate your review and look forward to continuing to provide a warm and welcoming environment for your mum and all our residents.

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Care Homes Owned by Meallmore Ltd in Aberdeenshire

Meallmore Ltd Locations in Aberdeenshire (6)

Meallmore Ltd Reviews in Aberdeenshire (193)

Auchtercrag Care Home / Auchmacoy Lodge

Bayview Care Home

Bayview Care Home

St Modans Care Home

St Modans Care Home

Crimond House

Kynnaird House

Crimond House

Crimond House

Crimond House

Grove Care Home

Grove Care Home

Grove Care Home

Kynnaird House

Kynnaird House

Kynnaird House

St Modans Care Home

St Modans Care Home

Kynnaird House

Kynnaird House

Awards / Recognitions (6)

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