Meallmore Ltd in Ayrshire | 1 Care Home

Review of
Greenan Manor
from Gaynor G (Daughter of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience

Mum and Dad both moved to Greenan Manor in the summer, having been cared for at home and recent hospital stays. Dad has advanced dementia and Mum had a diagnosis of cancer. We wanted the time they had left together to be as stress-free and comfortable as possible and to prepare for the change to come.

The staff are all amazing, the specialist care is all we hoped for and they were so supportive of us through this testing time. Mum died in September, exactly as she wished - at home in Greenan Manor, the care she received was amazing, working with Ayrshire Hospice staff to advise was also great for specialist support. Mum could relax as Dad was surrounded by friends and great staff. It gave us all comfort that Mum was able to see Dad settled. They had complex and different needs and Greena Manor could care for both, taking input from other agencies and medics shows how much they care. They listen and respond and have supported us through this continuing to help Dad as his condition progresses with respect and dignity.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you Gaynor, for the lovely review of Greenan Manor. We were delighted to have been able to look after your Mum and Dad and let them enjoy their time together. We have also enjoyed getting to know you all as a family. Thank you for allowing us to care for your Mum whilst she was poorly and we will continue to care and support your Dad as his condition progresses. I will let our staff know about your lovely comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from A H (Son of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

My father spent the last year of his life at Greenan Manor Care Home. The standard of care can only be described as exemplary. All staff went above and beyond to provide loving care for which I am eternally grateful.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for the lovely review and kind words. I will pass these on to the staff. It was an absolute pleasure to be allowed to care for your father and get to know you all as a family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from Louise A (Daughter of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

My father spent 1 week respite care here, I found the staff very caring and professional, my father enjoyed his stay.
The surroundings and decor are just beautiful, staff very approachable and pleasant.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your lovely feedback and kind words. It was a pleasure to have had your father stay with us at Greenan Manor and we hope to see him again soon. I will pass on your positive feedback to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from C M (Son of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience

We were really impressed with the professionalism, the high standard of care, and the friendliness of all of the staff.
My father received excellent care and it meant that he spent his last few months well looked after and in comfort. My family includes medical professionals who visited frequently

and who commented on how good was the standard of care.
I appreciated the friendliness of all the staff we met and saw first-hand how well they interacted with the residents even in more challenging moments.
The quality of the facility helped to make it a positive experience for my father and for all of us who were able to spend time with him.
The home was always really clean, fresh and light.
Thank you to all the staff.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you so much for your lovely feedback. It was a pleasure to care for your father and get to know you all as a family. I will pass your kind words on to the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from C T (Daughter of Resident) published on 27 February 2024

Submitted via Website • Report

Overall Experience

My mother had excellent, kind and loving care in a beautiful environment. Exemplary standards in all respects. I would highly recommend Greenan Manor to anyone looking for personal care, nursing care or palliative care. My mum had all 3 and both she and her family were more than happy with everything.

Reply from Jaime Ireland, Administrator at Greenan Manor

Thank you so much for your lovely feedback. It was a pleasure to care for your Mother and get to know you all as a family. I will pass your kind words on to the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from Karen A (Daughter of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

Greenan Manor is an excellent care home which provides not only a beautiful location and accommodation but excellent care for my father. When visiting every week we are greeted by friendly and welcoming staff. The staff are professional and provide a high standard of care tailored made to meet the

care needs of my father.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for you lovely comments about the home. We are pleased that find the care, staff and home excellent. Thank you for taking the time to complete the survey. I will pass your kind words onto our staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from S B (Friend of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience

Visited my friend a few times recently whilst I was here on a trip and Greenan Manor is a beautiful, modern home. I was very impressed with the cleanliness and how well kept the home is. The en-suite bedroom was clean and comfy and my friend is able to have all her photos and trinkets on display. The

cafe is a super area to socialise and have a coffee with loved ones. I’m glad this facility is available for visitors to use. All staff were friendly and welcoming.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your positive feedback. We are very pleased that you find the staff friendly and the home is kept clean and tidy. Our café areas are a great place to enjoy a coffee with visiting family and friends. I am so pleased that you enjoy your visits to the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from Sheena G (Wife of Resident) published on 21 July 2023

Submitted via Website • Report

Overall Experience

Greenan Manor is a beautiful care home in an outstanding location with views over Arran. It is spotlessly clean, and staffed by a team of kind, caring, professional staff, who treat residents and their families with politeness and respect. There is a varied daily menu and food and presentation is of

a very high quality. Communication with families is outstanding. There is a hard working activities team who organise daily activities and regular outings to suit all residents.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you so much for your lovely feedback, Sheena. It was a pleasure to care for your husband and get to know you all as a family. I will pass your kind words on to the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from David M (Son of Resident) published on 28 March 2023

Submitted via Postal Card • Report

Overall Experience

Greenan Manor is a home away from home. The staff provided a high level of care, tailored beautifully to the specific needs of my father. The staff were outstanding, always friendly and welcoming. Nothing was too much trouble. The environment was always calm, quiet and serene. The facilities were first-class,

modern and spacious. Communication was excellent, we were always updated about what was happening with and for my father. I have visited many care homes but Greenan Manor stands above others in the local area.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you so much for your lovely feedback, David. It was a pleasure to care for your father and get to know you all as a family. I will pass your kind words on to the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from J K (Resident) published on 6 October 2022

Submitted via Website • Report

Overall Experience

I came to Greenan Manor in June 2022 and it is great. It's a nice place and the staff are helpful. The food is good and there is always a fantastic choice. I love the selection of cakes available every day in the cafe. The home is always spotless and the staff will always go out of their way to help

me.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Good day Janet,
Thank you very much for your kind review of our home, glad you're enjoying the facilities at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from K M (Daughter of Resident) published on 30 September 2022

Submitted via Postal Card • Report

Overall Experience

Friendly and familiar staff. Lovely food and plenty of it. Lots of activities on and opportunities to socialise.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your positive feedback. We are very pleased that you find the staff friendly, and there is plenty of opportunity to socialise. We always have lots of activities going on, and our café areas are a great place to enjoy a coffee and cake with family and friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from James I (Respite Resident) published on 30 September 2022

Submitted via Postal Card • Report

Overall Experience

We were treated with respect. We are both in our 90s and it was good to be away from home for this short break. Our thanks to all the staff.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your lovely feedback. It was a pleasure to have you both staying with us, and hope that you visit us again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from G H (Friend of Resident) published on 27 September 2022

Submitted via Postal Card • Report

Overall Experience

All the staff seem very friendly, it all looks very clean and cared for. The resident areas look very welcoming. The bedroom looks very clean and tidy.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you so much for your positive review. We are delighted that you find the home welcoming and friendly during your visits. Thank you for taking the time to complete the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from G W (Daughter of Resident) published on 27 September 2022

Submitted via Postal Card • Report

Overall Experience

Greenan Manor has exceeded my expectations in terms of the speed with which Mum settled in. The staff have been brilliant and no stone is left unturned in terms of finding the medication that works for her, food to tempt her and keeping me informed of her progress. The food looks delicious and the home

is beautiful. However, it is the nursing and care staff that have undoubtedly been the greatest asset in Mum's transition.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you so much for your positive review, Gillian. We are delighted that you chose Greenan Manor for your mum to stay, and have found that we have exceeded your expectations. We are very pleased that she has settled into the home so well. I will pass your lovely comments on to the staff. Thank you for taking the time to complete the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from Simon B (Son of Resident) published on 13 July 2022

Submitted via Website • Report

Overall Experience

I really cannot fault Greenan Manor. The staff I meet when visiting my mother are always polite, friendly and professional. My mother has told me the food for breakfast, lunch and dinner is superb with different choices every day and the standard of care she receives is second to none. The location

of the care home is just wonderful overlooking the whole of the bay. The cleanliness of the reception area, corridors, cafes and dining rooms is just perfect.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you so much for your positive review, Simon. We are delighted that you chose Greenan Manor for your mum to stay and have found the standard of care to be second to none. The staff at Greenan Manor are dedicated and work hard to maintain these standards and I will pass your lovely comments on to them. Thank you for taking the time to complete the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from Susie C (Daughter of Resident) published on 29 June 2022

Submitted via Website • Report

Overall Experience

Greenan Manor is a beautiful home from home, spotlessly clean and well maintained. Being custom-built, the rooms are spacious and have ensuite wet rooms. My mum has been living there for 6 months and her care has been outstanding. Nothing is too much trouble for the staff, who have not only welcomed

Mum into the home but have also made us as a family feel like part of their community. The activities for the residents are varied and inclusive, and the choice of meals is good. I can't speak highly enough of the staff who are all so very kind and attentive.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your lovely feedback Susie. We are delighted that you chose Greenan Manor for your Mum to stay and have found the standard of care to be outstanding. The staff are very dedicated and work hard to maintain these standards, and I will pass your lovely comments on to them. As a home, we feel it is very important to support the family as well as our residents, and it has been an absolute pleasure getting to know you all as a family. Thank you for taking the time to complete the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from Adam S (Resident) published on 30 May 2022

Submitted via Postal Card • Report

Overall Experience

Greenan Manor is a most impressive establishment. Staffed by carers and administrators who have been accordingly kind and attentive to my needs and difficulties, always willing to resolve any problems to my satisfaction. The residents have been welcoming and cheerful, and I have enjoyed participating

in the activities with them and the care team.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your positive feedback and for taking the time to give us a review. We are delighted that you enjoyed your stay at Greenan Manor and that you were impressed by the home and the staff. I will pass on your lovely comments to the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from A S (Niece of Resident) published on 17 March 2022

Submitted via Postal Card • Report

Overall Experience

My aunt has been in Greenan Manor for six weeks respite. She settled in very quickly and has no complaints about anything. The staff are friendly and welcoming and nothing is too much bother. The clients are encouraged to join in the daily activities of which there is a wide variety of choices. Greenan

has a very homely feel to it. Extremely happy with all aspects of care given.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your positive feedback and for taking the time to give us a review. We are delighted that your aunt has chosen Greenan Manor for a respite stay and that she is enjoying her time with us. I will pass on your lovely comments to the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from C P (Daughter of Resident) published on 4 March 2022

Submitted via Postal Card • Report

Overall Experience

On the whole, we have had a positive impression and experience from Greenan Manor. However, my mum cannot walk unaided and has often said she feels forgotten, especially when she was in isolation e.g. last to be taken to the dining room or not taken along for activities. Activities often seem not to

take place, staff seem very busy/short-staffed with little time to actually spend with residents. The standard of nursing care has been very good. Communication of visiting rules is sometimes difficult.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you, Catriona, for taking the time to review our home. I fully understand how difficult the isolation period is for people when they need to self-isolate. Sadly, as your mum had been identified as a close contact of a visitor, the HPS guidelines are that she needed to be isolated. We always try to make this as easy as possible for them. We have an activity coordinator in the home for four days a week, who asks our residents whether they would like to take part in the activities. We have an excellent intergenerational and community connection which our residents are always keen to take part in. The visiting guidance is sent out to all families as they are updated, if you feel they are unclear, I am more than happy to discuss them or any other matters with you. We take pride in ensuring all our residents receive the best care, in the best environment, and would like to make sure this is always consistent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Greenan Manor
from M K (Friend of Resident) published on 29 September 2021

Submitted via Postal Card • Report

Overall Experience

Beautifully furnished home in a lovely setting with views of the sea. The rooms are spacious and the facilities are great. Staff very welcoming, friendly and very professional. Very high standard of nursing care. Great choice of menus and excellent quality of meals. My friend could ask for anything

and her requests were granted. Very high standard of infection control in these very difficult times.

Reply from Elaine Hughes, Home Manager at Greenan Manor

Thank you for your positive feedback. We are delighted that your friend chose to stay at Greenan Manor and found the standard of care, environment, food, and infection control as being excellent. The staff are very dedicated and work hard to maintain these standards, and I will pass your lovely comments on to them. Thank you for taking the time to complete the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Meallmore Ltd in Ayrshire

Meallmore Ltd Locations in Ayrshire (1)

Meallmore Ltd Reviews in Ayrshire (28)

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Greenan Manor

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers