Meallmore Ltd in City of Edinburgh | 1 Care Home

Review of
Forthland Lodge
from Steven B (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience

The bedroom my mother sleeps in does on occasion smell of urine. The shower room WC on my last visit had not been cleaned properly. I cannot comment on the food and drink she is given. It appears when visiting my mum that the staff are attentive.

Reply from Cameron, Forthland Lodge Care Home Representative at Forthland Lodge

Thank you for sharing your feedback. We strive to maintain high standards at Forthland and appreciate you bringing this to our attention. Cleanliness is very important to us, and we will ensure our team reviews procedures to maintain a comfortable environment. We're pleased to hear you find our staff attentive, as providing kind and professional care is always our priority. If you'd like to discuss any concerns further, please reach out to the home manager-we'd be happy to chat.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from C O (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Our dad has been a resident here for over 4 years now. He is well looked after and comfortable here. We chose Forthland Lodge as it is local to us and we are pleased with our choice of care home. He is known to all the staff and is able to choose how much/little interaction he wants.

Reply from Cameron, Forthland Lodge Care Home Representative at Forthland Lodge

Thank you for sharing your kind words about Forthland Lodge. We're so pleased to hear that your dad feels comfortable and well cared for and that you're happy with your choice of care home. It's wonderful to know that he has the freedom to choose his level of interaction and that our team knows him well. Your feedback means a lot to us. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from D M (Daughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

My dad is really happy and settled in Forthland Lodge. He has a lovely large room with his own toilet, shower room and TV. Occasionally he will sit in the restrooms that are also available. The staff are all very friendly and helpful. He enjoys his food and he has a large choice of meals to choose from

during the day as well as being offered coffee and snacks. On a personal note, most of the time I can park outside the care home which is convenient and if I have ever had a question or issue I have found the senior staff obliging and efficient.

Reply from Cameron, Forthland Lodge Care Home Representative at Forthland Lodge

Thank you for sharing such kind words about your dad's experience at Forthland Lodge. We're so pleased to hear that he's comfortable in his room and enjoys the meals and variety throughout the day. It's wonderful to know that you find our team friendly and attentive and that visiting is convenient for you. We're always here to listen and provide support, so please never hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from kirsten G (Daughter-in-law of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

All of the staff are lovely and can't do enough for him. He loves living here.
He was in respite before moving in here which was lovely however his room here is much bigger and he has the added benefit of having his own shower room.
Great place to be.

Reply from Cameron, Forthland Lodge Care Home Representative at Forthland Lodge

Thank you for such a thoughtful review. It means a lot to know that your father-in-law has found a home here and feels happy and comfortable. Hearing that he loves his room and has settled in so well, especially with the space and privacy of his own shower room, really warms our hearts. We're thrilled that you see our colleagues as caring and dedicated-it's our pleasure to make every day a positive experience for him. Knowing he feels cared for and content makes all the difference to us. Thank you for trusting us with his care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Andrew R (Son of Resident) published on 19 October 2023

Submitted via Website • Report

Overall Experience

Mum's overall care has been good. She is content and looks well. We do have an issue with the laundry and missing clothes. Which is frustrating and costly. Also Mum's TV remote keeps getting lost. Her room is clean and tidy. The staff are always friendly and supportive. As a visitor we are well cared

for with the offer of tea and a biscuit. The facilities are well cared for and tidy.

Reply from Wendy Forbes, Care Home Manager at Forthland Lodge

Thank you for taking the time to share your thoughts and experiences regarding Forthland Lodge. We genuinely appreciate your feedback and your kind words. We're delighted to hear that your mum is content and well-looked after by our dedicated team. Providing high-quality care is at the core of our mission, and your recognition means a lot to us. With regards to the issues you have highlighted, we will ensure a member of the team reaches out to you as soon as possible to discuss. It warms our hearts to know that you feel well-cared for as a visitor and that the staff's friendliness and supportiveness have made your experience positive. Offering you a warm cup of tea and a biscuit is our way of extending the same warmth and hospitality we offer to our residents. We will address the concerns you've raised to make sure your mum's experience remains positive and stress-free. Our residents' comfort and well-being, as well as their visitors' satisfaction, are of utmost importance to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from G W (Daughter of Resident) published on 19 October 2023

Submitted via Website • Report

Overall Experience

The ethos is good and staff at Forthland Lodge Care Home are caring and friendly and our dad is cared for well, so we are very happy about that.
We would like to see more activities done with residents as there is not much entertainment or activities going on.
Control of our Dad's diabetic diet could

also be better.

Reply from Wendy Forbes, Care Home Manager at Forthland Lodge

Thank you for sharing your feedback with us. We're delighted to hear that you find our ethos positive and we greatly appreciate your kind words about our caring and friendly staff.
Regarding activities, we have recently hired a new activities coordinator who has some exciting plans for the future and we're actively working on introducing more initiatives to keep our residents engaged and entertained. Most activities take place during the day, as we find this is when our residents are most highly engaged.
As for your dad's diabetic diet, our team will reach out to you to re-address any concerns and make the necessary improvements. Your insights are essential in helping us provide the highest quality care for your dad. Please don't hesitate to reach out if you have any more suggestions or questions. Your feedback is truly valuable to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Lesley C (Daughter of Resident) published on 16 August 2023

Submitted via Postal Card • Report

Overall Experience

My dad came into care on 19/04/2023, this was a very upsetting time for our family. Everyone at Forthland Lodge Care Home has welcomed my dad and our family.
I can't thank you all for the help and support you're giving my dad. We feel safe now Dad is with you, he is looked after well. Forthland staff

are so helpful. Dad has had a new lower bed, alarms in his room and a crashmat if he falls. I get a phone call if Dad falls. I appreciate everything you do for my dad. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Mandy J (Daughter of Resident) published on 12 May 2023

Submitted via Postal Card • Report

Overall Experience

My dad and myself are very pleased with the care that my mum is receiving in the home. We couldn't ask for anything more to be done. My mum appears to be settled and happy.

Reply from Forthland Lodge, Manager at Forthland Lodge

Thank you for taking the time to review our services here at Forthland Lodge and that you are happy with the care your mum is receiving. All of our team here at Forthland value your feedback. Thank you for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Karen B (Daughter of Resident) published on 16 December 2022

Submitted via Website • Report

Overall Experience

I have just attended my mother's second 6 monthly review. Fourthland Lodge have been very attentive and imaginative in meeting my mother's changing needs and interests. They achieve this through friendly observation and reflection.
It is hard to see my mother as Alzheimer's ravages her, but, in this

setting, she is safe, confident and busy, alongside peers and professionals who show affection kindness and diligence. This is a great comfort in difficult times.

Reply from Forthland Lodge, Manager at Forthland Lodge

Thank you for taking the time to review our services here at Forthland Lodge, and that you are happy with the care your mum is receiving and all of our team here at Forthlands values your feedback and appreciate your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from A F (Wife of Resident) published on 7 October 2022

Submitted via Postal Card • Report

Overall Experience

My husband has now been in care for three years and his dementia has progressed rapidly. He is unable to make good use of the facilities in the home now, but as a family, we are happy with the care given. We are always informed of any changes in his health. Suffering from seizures he was prescribed

medication and to avoid falls from his bed the bed was lowered and a safety mat put down. We also receive six monthly reviews and as a family, we are always consulted regarding his care and medication.

Reply from Forthland Lodge, Manager at Forthland Lodge

Thank you for taking the time to review our services here at Forthland Lodge, and that you are happy with the care your husband is receiving and the team values your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Agnes J (Wife of Resident) published on 5 October 2022

Submitted via Postal Card • Report

Overall Experience

My husband is a resident of this care home. I feel basically he is being looked after well enough, but sometimes it is difficult to get any requests sorted out. He was measured for support stockings for his very swollen feet months ago. They were ordered, but still no sign of them. His badly swollen

feet are affecting his mobility. He is also awaiting a little narrow table for his room. The one he has can't pull into his chair for him to drink. I would like to have more contact with the manager when I need things sorted out, but never see her. Quite a few of his items are missing, no sign of them.

Reply from Forthland Lodge, Deputy Manager at Forthland Lodge

Hi, thank you for taking the time to review our service at Forthland Lodge. There were some issues with the measuring and supply of the support stockings however this has been resolved and we are awaiting their arrival from the suppliers. The table has been replaced and a more suitable one is now available for your husband’s comfort. We’d be really keen to explore with you what items are missing and would also be happy to discuss any other matters relating to your husband’s care. Please feel free to call or email the home (forthland@meallmore.co.uk), or let a member of staff know you’d like to speak with the manager when you visit the home and we will set up a meeting at a convenient time for you.

Thank you
Forthland lodge

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from M M (Friend of Resident) published on 8 March 2022

Submitted via Postal Card • Report

Overall Experience

I feel well having visited my friend today. He was all showered and shaved, his room and shower room was nice and clean. I am so pleased that he has progressed well since being in Forthland Lodge, Edinburgh.

Reply from Forthland Lodge, Manager at Forthland Lodge

Thank you for your kind words, we are glad you see your friend is progressing well at Forthland Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Dennis W (Son of Resident) published on 28 June 2021

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for two years now and is very happy with the home and all related services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Forthland Lodge
from Doris B (Wife of Resident) published on 18 March 2019

Submitted via Website • Report

Overall Experience

The home has been refurbished with new furniture and newly decorated. Staff working hard to look after the residents and this makes a very homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Meallmore Ltd in City of Edinburgh

Meallmore Ltd Locations in City of Edinburgh (1)

Meallmore Ltd Reviews in City of Edinburgh (14)

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Forthland Lodge

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers