Meallmore Ltd in Clackmannanshire | 1 Care Home

Review of
Parklands Care Home
from Lilian M (Niece of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My Aunt stayed at Parklands Care Home over 6 months and was looked after and cared for very well. The staff and especially the nurses were attentive to all her needs. Her room and sleeping area were kept immaculately clean and the care home was well-presented and didn't smell like you expect in a typical

care home.

Reply from Cameron, Parklands Care Home Rep at Parklands Care Home

Thank you for your thoughtful review. We're so pleased to hear that your aunt received the care and attention she deserved during her time at Parklands. Our team takes great pride in maintaining a clean, welcoming, and supportive environment for all our residents, and it's wonderful to hear that this was reflected in your experience. We truly appreciate your kind words about our colleagues - we'll be sure to pass them on. If there's anything else we can do for you, please don't hesitate to reach out.

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Review of
Parklands Care Home
from Jac S (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience

My Mum is a resident at Parklands Care Home and has a lovely room with an ensuite. The staff are very attentive and caring, you can tell they build a bond with the residents which is lovely to see. The new manager is fantastic and always has time for a chat. I was really nervous about placing Mum in

care but I feel better knowing she is in Parklands and is well looked after.

Reply from Cameron, Parklands Care Home Rep at Parklands Care Home

Thank you so much for your kind words and for sharing your experience at Parklands Care Home. We understand how big a decision it is to place a loved one in care, and we're delighted to hear that you feel reassured knowing your mum is well looked after. Our team is truly dedicated to building meaningful relationships with residents, ensuring they feel safe, valued, and at home. It's also wonderful to hear that our new manager has made such a positive impression and is always available to chat. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out. We really appreciate your feedback!

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Review of
Parklands Care Home
from L G (Sister of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Staff show respect and compassion to my sister who needed to go into care following a serious fall. My sister loves the friendliness of the staff and everything they do for her. A wee bit disappointed at the lack of more organised activities since the activities coordinator left last year, and I feel

more could be done to keep residents stimulated.

Reply from Cameron, Parklands Care Home Rep at Parklands Care Home

Thank you for your kind words about our team at Parklands. We're delighted to hear your sister feels well cared for and enjoys the friendliness of our staff. We appreciate your feedback on activities and understand how important engagement is for our residents. We are actively working to enhance our activities programme and ensure meaningful stimulation for everyone. If you'd like to share any specific ideas or discuss this further, please feel free to reach out.

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Review of
Parklands Care Home
from Austin C (Grandson of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Parklands is a well-designed, pleasing place to visit. I find the staff attentive and caring. The management are welcoming and easy to approach. Communications are good and issues are followed up as required. My gran is always well-dressed and generally enjoys being there.

Reply from Cameron, Parklands Care Home Rep at Parklands Care Home

Thank you for your kind review. We're delighted to hear that your gran is enjoying her time at Parklands and that you find our colleagues attentive and caring. It's wonderful to know that communication has been positive and that management is approachable. We strive to create a welcoming and supportive environment for both our residents and their families. If there's ever anything more we can do, please don't hesitate to reach out. Your feedback is greatly appreciated.

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Review of
Parklands Care Home
from Nadine K (Granddaughter of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience

Our gran has been a resident in Parklands for over a year now and we couldn't be happier or more satisfied with the care she receives.
It was an overwhelming process when we were selecting a care home for her but from the hospital visit from the manager through to the welcome she received it instantly

put our minds at rest.
During the reviews I always had faith in the information I was given as it was specific to Gran's interests and character, I genuinely believe they have taken the time to get to know her and encourage her hobbies and need for a blether.
I find it encouraging that the manager remembered our names after only meeting with him once, and another particular staff member is so helpful and another has such kindness for the residents, our gran loves her! The nursing team are fantastic, they remain on top of Gran's medical conditions and act promptly when needed - all with a smile!
Thank you to Parklands for helping us make sure Gran has the quality of life she deserves, we would be lost without you!

Reply from Richard Catahan, Manager at Parklands Care Home

Thank you so much for taking the time to review our service. Your kind words are very much appreciated by every member of the team here at Parklands. We all regard caring for your gran as both an honour and a pleasure. She brightens up each and every day with her gorgeous smile and wonderful personality. If there is anything at all that she ever needs or wants, please do not hesitate to let us know.

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Review of
Parklands Care Home
from George B (Son of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

A safe and comfortable environment. Staff very attentive and caring to my mother who has been resident since mid-March 2024. This is my first experience of having a relative in care, so I have nothing to compare it against, however I am very happy with the attitude and care shown by Management and Staff,

not only to my mother but also myself, my brother and sons when we visit.

Reply from Cameron, Parklands Care Home Rep at Parklands Care Home

Thank you so much for your kind words. We're truly grateful that you and your family feel supported and cared for at Parklands. It's heartening to know that our team's dedication to creating a safe and comfortable environment for your mother has made a positive impact. We understand how important it is to feel confident in your loved one's care, and we're honoured to be a part of your family's journey. If you ever need anything, we're always here for you.

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Review of
Parklands Care Home
from Elizabeth R (Daughter of Resident) published on 30 May 2024

Submitted via Website • Report

Overall Experience

I’m sorry to report this but my mother's room was absolutely stinking of urine again this was the worst it has ever been I’m glad I took in air freshener as I literally couldn't breathe it was that bad.
Her leg looks as though it was badly swollen again. The manager is very good at his job trying to

mingle with the residents I do hope he is staying. The only other thing is I don’t know who my mum's care worker is they keep changing but I never get told who she has.

Reply from Richard Catahan, Manager at Parklands Care Home

Thank you for bringing your concerns to our attention. This is not what we are known for at Parklands and I have already met with our staff to find out what went wrong and to reinforce our company standards and expectations. In the meantime, should you have any concerns at all, please pop in and see me straight away and I will be more than happy to help you. In respect of the changes to your mum's key worker(s), I apologise for the lack of communication and can advise you that she now has both a key worker and a named nurse. We will make sure that you are kept informed of any changes moving forward and, as you know, you can always pop in for a chat with me if there is anything that you are unsure of.

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Review of
Parklands Care Home
from Neil H (Friend of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience

I had to find a care home for an elderly friend requiring full nursing care, and I'm so glad I picked Parklands. My 91-year-old friend was very frail and stayed in the home for two months until he died. He received wonderful care during that time, and I cannot compliment the staff enough for looking

after him in the last days of his life.

Reply from Cameron, Care Home Representative at Parklands Care Home

Please accept our heartfelt condolences for the loss of your dear friend. We are deeply touched by your kind words and grateful for the trust
placed in us to care for him in his final days. It was our privilege to provide him with comfort and compassionate care. Thank you for sharing your heartfelt experience with Parklands. Our team is committed to offering compassionate and respectful care to all our residents, and it's truly rewarding to hear that this was reflected in both your and your friend's experience.

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Review of
Parklands Care Home
from Irene S (Niece of Resident) published on 3 January 2024

Submitted via Website • Report

Overall Experience

Lovely, happy home where all my aunt's needs are addressed. Staff so obliging and approachable. Good food and recreation all relevant.
Christmas events are very appropriate and uplifting for residents.
A lot of thought put into entertaining and looking after the safety and care of residents.

Reply from Richard Catahan, Manager at Parklands Care Home

Thank you very much for taking the time to review your aunt's care. It is so nice to hear that she enjoyed the Christmas events as this is such a special time of the year. We continually strive to develop our activities and well-being programme, so please do let us know if there is anything that you think our residents might enjoy and we will try to make it happen.

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Review of
Parklands Care Home
from Sharon M (Daughter-in-law of Resident) published on 2 October 2023

Submitted via Website • Report

Overall Experience

My father-in-law has resided here since mid-July 2023. From the 1st point of contact with the manager to the domestic assistants who ensure his clothes are laundered. I cannot fault the commitment towards ensuring he has the best quality of life. The communication between us and all staff is open and

constant. They work closely with the whole team around him to ensure his well-being in all aspects of his life. He’s struggled to engage and they are resilient in their attempts to support his transition to group living. We have regular communication and the extensive activity planner is second to none. If we have any queries or worries the open door policy of the manager and staff team is available at any time. As someone who works in the care sector, I have to say this is a cut about the norm.

Reply from Parklands Care, Manager at Parklands Care Home

Thank you for your kind words. It is a pleasure to care for your father-in-law and we all look forward to seeing him and talking with him every day.

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Review of
Parklands Care Home
from Margaret M (Daughter-in-law of Resident) published on 14 September 2023

Submitted via Postal Card • Report

Overall Experience

I visited my mother-in-law who told me how lonely and bored she feels. Although she suffers from dementia the quality of her life would be much improved by exercise and mental stimulation. She needs to be persuaded to eat with others and to join in all the available activities. The hem on her trousers

was ripped- this was a lady who was always smart and immaculately dressed with beautifully manicured nails. They are now often long and dirty. She deserves better.

Reply from Parklands Care, Manager at Parklands Care Home

Thank you for your comments. I understand your concerns and can promise you that we will do everything that we can to maximise the wellbeing and quality of life of your mother-in-law. I would like to reassure you that your mother-in-law joins in with all group activities including the regular exercise classes. She particularly enjoys all forms of musical activity and entertainment. Many of our residents who are living with dementia will often not remember activities, interactions and events, particularly those that are the most recent. This can often lead to feelings of loneliness and boredom and is why we emphasise the importance of every moment of each interaction. Please get in touch with our activities coordinator who has numerous photographs of your mother-in-law enjoying a range of activities, which we will be more than happy to share with you.

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Review of
Parklands Care Home
from Linda B (Niece of Resident) published on 1 September 2023

Submitted via Website • Report

Overall Experience

During my uncle's stay, we found the Care Home to be amazing in more ways than one. Right from the moment he was taken there till the day he passed away on 3rd July 2023. All staff and nurses were approachable and attentive in all aspects of care and nursing needed. He was well looked after and nothing

was a problem. Clean spotless and comfortable surroundings made it a pleasure for us to leave him in their care. Thank you to everyone involved for his care.

Reply from Parklands Care, Manager at Parklands Care Home

Thank you for your kind words. It was a privilege to have been able to care for your uncle and he is greatly missed by all of us.

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Review of
Parklands Care Home
from A B (Brother of Resident) published on 18 May 2023

Submitted via Website • Report

Overall Experience

After viewing numerous care homes we decided Parklands Care Home in Alloa was the one for our brother.
During his stay, he was well cared for and enjoyed the friendly banter with the staff.
The home is well designed allowing residents to move around the corridors with ease. The staff encourage the

residents to participate in the activities available each day.
The sunflower lounge/cafe is a lovely peaceful room where residents can take their visitors and enjoy tea, coffee and delicious home baking.
Every member of staff went above and beyond to make sure his needs were met to the highest standard as they were to his family on their daily visits.
We would have no hesitation recommending Parklands to anyone looking for a lovely home for their loved ones.

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Review of
Parklands Care Home
from Fiona C (Niece of Resident) published on 20 April 2023

Submitted via Website • Report

Overall Experience

We chose Parklands Care Home after viewing a number of homes and the warm feeling from when we visited from the staff was very positive.
The care home is modern with good facilities. Each bedroom is spacious and fitted out with nice furniture with plenty of storage and a private en-suite with a shower.
The

home is spotless and is run like a 5* hotel and my elderly uncle couldn't have asked for more.
There was regular entertainment and a monthly activity planner in place with staff genuinely getting involved in fun days.
My uncle enjoyed all the meals with the menu changing daily and various choices available and no excuse needed to eat cake daily, even for breakfast if he chose to!
The staff are absolutely brilliant, and very evident that they loved their job. My uncle was safe and very well cared for with dignity and genuine warmth and kindness. In addition, the support they showed our family was just amazing.
Highly recommend and will miss my wee visits to Parklands.

Reply from Parklands Care, Manager at Parklands Care Home

Thank you for your kind words, you are welcome anytime for a coffee and cake.

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Review of
Parklands Care Home
from Allison W (Daughter of Resident) published on 29 March 2023

Submitted via Website • Report

Overall Experience

My mother was a resident in Parklands from June 2022 until February 2023. The detail involved in planning her care was very good and there were regular reviews and updates of her care plan. The staff were all lovely and there was great interaction with residents. Also with relatives and friends. I was

very happy with Mum's overall care. The rooms and communal areas were very pleasant and clean. The food and dining areas - excellent. I would recommend Parklands to anyone looking for a warm, sympathetic and caring environment for a relative.

Reply from Parklands Care, Manager at Parklands Care Home

Hi, thank you for your feedback. We will share this with the team.

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Review of
Parklands Care Home
from Agnes M (Wife of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience

Overall, Parklands is ideally the place for my husband as it's near to me. The room is very nice and has everything he needs. The food has always been very good, and the staff are caring and helpful. His room is always clean, and activities are regular. The one thing I know is that he is looked after

and safe.

Reply from Parklands Care, Manager at Parklands Care Home

Thank you for your feedback; we will share this with the team.

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Review of
Parklands Care Home
from E G (Friend of Resident) published on 17 June 2022

Submitted via Website • Report

Overall Experience

I visit my friend weekly or twice a week. I always find my friend well cared for whether she chooses to have a day in bed or be up and about. The staff are always very welcoming and although they are busy they always treat my friend and me in a courteous manner. Throughout the pandemic, they worked

hard to maintain a safe space for all. I enjoy visiting my friend, we can have long chats in her room or go out for coffee. My experience of my contact with the home has been a good one.

Reply from Parklands Care, Manager at Parklands Care Home

Thank you for your kind review. We hope you continue to have a positive experience whilst visiting your friend. We will pass on your feedback to our team.
With best wishes.

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Review of
Parklands Care Home
from Linda H (Daughter of Resident) published on 27 April 2022

Submitted via Website • Report

Overall Experience

My brother and I chose Parklands mainly because of the good reviews we read on the website and following a quick visit to the home but, unfortunately, our experience for our dear mum was way below our expectations. There were problems with her medical care and visiting arrangements were onerous. She

had a fall and neither my brother or myself were informed. The phone was very rarely answered at weekends or at certain times of the day. In hindsight, we regret choosing Parklands for our dear mum.

Reply from Dee Maltman, Deputy Manager at Parklands Care Home

Thank you for submitting your review. We will take your comments on board and use them for training and reflection with the team.

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Review of
Parklands Care Home
from Holly H (Granddaughter of Resident) published on 10 January 2022

Submitted via Website • Report

Overall Experience

Parklands Care Home is a fantastic care home, both my grandmother and great aunt came here at the start of the year. Although difficult for them both, they settled in well and the staff made them feel at home in their new residence.
The home is maintained to a high standard and the staff are wonderful.

Despite a global pandemic the staff have done their upmost best and went out of their way to be accommodating.
The care can not be faulted, I would not hesitate to recommend this care home to other families.

Reply from Dee Maltman, Deputy Manager at Parklands Care Home

Thank you for your kind words and lovely feedback, I will be sure to pass this on to the team.

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Review of
Parklands Care Home
from D C (Partner of Resident) published on 2 September 2021

Submitted via Postal Card • Report

Overall Experience

My partner is a resident in care and has been for two years suffering from dementia. Frail but keeping very well thanks to the hardworking care and nursing staff on call 24/7. She has a very nice ensuite bedroom, fully furnished and very well set up. I have a room visit two days a week from two till

three and afternoon tea is served at three but not for me, my time is up. A member of staff safely escorts me from the home.

Reply from Parklands Care, Deputy Manager at Parklands Care Home

Thank you, for your kind words about the Care Home and the staff. Hopefully, you will be able to enjoy tea with us again very soon.

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Care Home Owned by Meallmore Ltd in Clackmannanshire

Meallmore Ltd Locations in Clackmannanshire (1)

Meallmore Ltd Reviews in Clackmannanshire (52)

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