Meallmore Ltd in Dunbartonshire | 2 Care Homes

Review of
Antonine House Care Home
from A L (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My relative has been in Antonine House for just over 12 months. She was admitted from hospital. She has been well looked after and has settled into her new surroundings. She enjoys many of the activities. She has a lot of visitors who are all made very welcome. The staff are professional, enthusiastic

and caring. The home is situated in pleasant surroundings and has a well-maintained garden which is well utilised when the weather allows.

Reply from Antonine House, Manager at Antonine House Care Home

Thank you very much for your review. The staff really appreciate when relatives take the time to acknowledge the professional, enthusiastic and caring nature that they have.

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Review of
Antonine House Care Home
from Claire D (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

The staff at Antonine House treat our relative like their own family from the nurses, carers, cleaning, maintenance, catering through to admin and management personnel. Our relative is treated with dignity, respect and love and this extends to us too, we are all made to feel at home which is reassuring

and we feel our relative is safe and content.

Reply from Cameron, Antonine House Care Home Representative at Antonine House Care Home

Thank you for your wonderful feedback about Antonine House. It means so much to us to hear that your relative feels safe, loved and well cared for and that you and your family feel at home when you visit. Treating residents with dignity, respect and compassion is at the heart of everything we do and your kind words are truly appreciated by our entire team. Thank you for taking the time to share your experience!

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Review of
Antonine House Care Home
from B R (Daughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Antonine House Care Home is a well-organised caring environment with good standards of care and pleasant staff. Sometimes they are very busy. They have a good programme of activities. Sometimes the communication between floors could be better.

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Review of
Antonine House Care Home
from Wallace C (Son of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Very happy with the level of care that my father receives, staff are professional, demonstrating empathy and understanding.
From his induction late in the evening to supporting him settling in we are very happy. The staff are equally as good with the relatives as they are with the residents. Genuinely

I enjoy visiting the home to see my father as there is a positive atmosphere even when the staff are busy.

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Review of
Antonine House Care Home
from A T (Son of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience

Accommodation and food continue to be of a very high standard and the residential home has the feel of a hotel. My mum has been here now for over 9 months and we are happy that she is getting very well cared for and there are plenty of activities to keep her busy. The nurses, carers, admin, cooks and

auxiliary staff seem like they get on well as a team. Occasionally when they are busy they take a little too long to arrive after a buzzer call and also serving runny cream with the strawberries during Wimbledon meant the inevitable spillages, but these are minor reservations and I continue to be very happy with the care provided.

Reply from Antonine House, Manager at Antonine House Care Home

Thank you for your kind words the team at Antonine House continue to strive to take good care of the residents here at Antonine House. The residents enjoyed the activities that took place during Wimbledon.

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Review of
Antonine House Care Home
from Alison B (Friend of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

I have Power of Attorney for a friend. At all times I have found the Antonine staff supportive and understanding. They have helped me to deal with a tricky situation in a very caring way. They have a genuine interest in my friend's welfare and they are always approachable.

Reply from Cameron, Care Home Representative at Antonine House Care Home

Thank you for your kind words. We're delighted to hear that our colleagues at Antonine House have been supportive and understanding. Our team is dedicated to the welfare of all our residents, and it's rewarding to know we've been able to assist you and your friend with care and compassion. We appreciate your feedback and are here whenever you need us.

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Review of
Antonine House Care Home
from Jane G (Wife of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

The care my husband receives is excellent. The staff are very kind and attentive. Whenever medical attention has been required this has been provided very promptly. The food is excellent and the surroundings are similar to a very good hotel, with a very homely feel. Our family consider we could not

have made a better choice.

Reply from Cameron, Care Home Representative at Antonine House Care Home

Thank you so much for your heartfelt review. Our team takes great pride in being kind and attentive, and it's wonderful to know that prompt medical attention has been provided whenever needed. We're also glad you appreciate the excellent food and the homely yet high-quality surroundings. Your words about making the best choice mean a lot to us, and we're grateful to have your family as part of our community. If there's ever anything more we can do, please don't hesitate to let us know.

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Review of
Antonine House Care Home
from G L (Son of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

Absolutely brilliant care and attention to my mother by all the staff who are all warm, friendly people with the highest standards of patient well-being and needs.
Everyone is always on hand to update us on any issues that crop up and we feel fully engaged with what is going on and how things are during

my mother's care. They really cannot do enough for her and her improvement and well-being in the few months that she has been there has really been fantastic to see - it was just what she needed.
We couldn't praise everyone highly enough and we are very happy that Mum is in the absolute best place she could be at the time she needs it most.

Reply from Cameron, Care Home Representative at Antonine House Care Home

Thank you so much for your kind words. It warms our hearts to hear how much your mother's care has meant to you and your family. Knowing that she has shown such improvement and well-being in just a few months brings us immense joy. Our dedicated team truly values providing the highest standard of care, and your appreciation motivates us to continue our efforts. We're grateful for the trust you've placed in us and are delighted that your mother is thriving. If there's ever anything more we can do, please don't hesitate to reach out. Thank you again for your wonderful feedback.

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Review of
Antonine House Care Home
from C M (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience

My mother has been at Antonine House Care Home for the past two months having moved directly from hospital following a series of falls. I visited a number of care homes in the area before choosing Antonine House and have been happy with the choice.
It's very difficult to give your mother into the

care of others and everyone at Antonine House has been thoughtful and kind. All the staff have made a real effort to understand her needs and temperament and to make her comfortable. They've also made my brother and I feel welcome and fully part of her care.
It's never going to be a faultless process but all the staff I have met at Antonine House works hard to deliver a high level of care with the best possible attitude. I believe they have my mother's best interests at heart; also the food is really good!

Reply from Antonine House, Manager at Antonine House Care Home

Thank you for your kind words. The staff always go above and beyond to look after all the residents. Thank you for placing Mum with us here at Antonine House.

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Review of
Antonine House Care Home
from Michael P (Son of Resident) published on 24 May 2024

Submitted via Website • Report

Overall Experience

I’ve only visited twice. My impression is that Antonine provides a safe and caring environment. All members of staff have been kind and helpful. I could not wish for a better care home for my mother.

Reply from Cameron, Meallmore Head Office at Antonine House Care Home

Thank you so much for your kind words and for taking the time to share your positive experience at Antonine Care Home. We are delighted to hear that you feel our environment is safe and caring and that our colleagues have been kind and helpful during your visits. It means a lot to us to know that you feel confident in our care for your mother. Your feedback is greatly appreciated and will be shared with our team. Thank you again for your support and trust in Antonine.

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Review of
Antonine House Care Home
from Natalie A (Daughter of Resident) published on 23 May 2024

Submitted via Website • Report

Overall Experience

Although our mum has only been at Antonine House for a few days, we have been really impressed with the efforts to settle Mum, taking into account some difficult family circumstances. One member of staff in particular spent a considerable amount of valuable time making us feel welcome, whilst providing

key advice and support for Mum. Seeking the right care home is hugely challenging, but Antonine House have eased that process for us.

Reply from Cameron, Meallmore Head Office at Antonine House Care Home

Thank you so much for your kind words about Antonine House. We are delighted to hear that your mum's transition has been smooth and that our team has made you feel welcome during this challenging time. It's heartening to know that a particular staff member was able to provide the support and advice needed to help your mum settle in comfortably. Your feedback is incredibly valuable to us, and we are committed to maintaining the high standards of care and support you have experienced. Please feel free to reach out if you have any further questions or need additional assistance.

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Review of
Antonine House Care Home
from P R (Daughter of Resident) published on 8 February 2024

Submitted via Website • Report

Overall Experience

Prior to moving into Antonine House, Mum was struggling to cope at home. Although apprehensive about the change, she quickly settled and has now been a resident for over 2 years.
Antonine House is a purpose-built modern building with good facilities including a lovely enclosed courtyard garden which

Mum loves sitting in during the summer.
Staff are friendly and treat her with care and respect. Almost all know her name and will take the time to greet her or chat if passing in the corridor. Mum celebrated her 90th birthday last summer and staff went out of their way to enable us to have a special family party in celebration, making it a memorable day for all.
Mum is encouraged to take part in a number of activities on a daily basis and is offered a varied diet.
On the few occasions that Mum has been unwell, staff have been very attentive and sought medical advice promptly.
I do not believe my mum would be alive today were it not for the care and support received at Antonine House.

Reply from Cameron, Care Home Representative at Antonine House Care Home

Thank you for taking the time to share your feedback about Antonine House. We're truly touched by your kind words and are so glad to hear that your mum has thrived in our care for over two years now. It's heartening to know that she feels at home in our purpose-built facility, enjoying the lovely courtyard garden and the friendly atmosphere created by our team. We take great pride in celebrating special moments with our residents, such as your mum's 90th birthday, and we're delighted that our efforts helped make it a memorable day for your family. Providing a variety of activities and nutritious meals, along with prompt medical attention when needed, are all part of our commitment to ensuring the well-being of our residents. Your belief in the care and support received at Antonine House means the world to us, and we're dedicated to continuing to serve your mum and all our residents with compassion and excellence. Thank you for entrusting us with her care.

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Review of
Antonine House Care Home
from Stewart S (Son of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience

The quality of care received by my dad was first-class throughout his five-month stay. All staff were very friendly and caring and attentive right to the end. Particularly in his last two weeks there was great attention to him being comfortable and pain free and the liaison with care home nursing staff

was first class.

Reply from Cameron, Care Home Representative at Antonine House Care Home

Thank you for sharing your heartfelt feedback about your dad's experience at Antonine House. We are deeply touched to hear that the care provided to him was first-class and that our team's friendliness, attentiveness, and dedication positively impacted his stay, especially in his final weeks. Your recognition of our team's efforts to ensure comfort and effective liaison with nursing staff is greatly appreciated. It's our privilege to have been a part of your dad's journey, providing care with compassion and respect.

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Review of
Antonine House Care Home
from Sandra D (Stepdaughter of Resident) published on 22 January 2024

Submitted via Website • Report

Overall Experience

I wouldn’t hesitate to recommend Antonine House Care Home. The residents are treated with respect and friendly care. The facilities are good and the activities on offer are a good variety. The food is good and always with a choice if nothing appeals.

Reply from Cameron, Care Home Representative at Antonine House Care Home

Thank you for your kind recommendation of Antonine House Care Home. We are delighted to hear that you appreciate our respectful and friendly care, diverse activities, and the quality of our dining options. Your recognition means a lot to us, and we remain committed to providing the best possible care and environment for our residents.

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Review of
Antonine House Care Home
from Carol G (Daughter of Resident) published on 7 November 2023

Submitted via Website • Report

Overall Experience

My mother has been a resident in Antonine House Care Home for over ten years. In that time, the care has been superb and the staff are wonderful. I honestly cannot praise the staff enough for the way they have and continue to care for her. They have been patient, kind, supportive and, in essence, an

extension of her family. First-rate care home.

Reply from Shelley Watters, Care Home Manager at Antonine House Care Home

Thank you for sharing your heartfelt feedback with us. We are truly grateful for the trust you've placed in Antonine House for over a decade. It's a privilege to provide care for your mother and we're delighted to know that she continues to receive superb care from our wonderful staff. We take pride in being an extension of her family and we remain dedicated to maintaining the highest standard of care. Your kind words are greatly appreciated and serve as a testament to the exceptional care our team provides. Thank you for choosing Antonine House Care Home.

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Review of
Antonine House Care Home
from Gillian K (Daughter of Resident) published on 20 October 2023

Submitted via Website • Report

Overall Experience

My father has lived at Antonine House Care Home for twelve months.
As a family, we are content that he is safe and well cared for. Staff are proactive and communicative (important for me as I live six hours away). It is a peaceful environment with many opportunities for residents to engage in activities.
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staff are helpful and readily answer queries (often by phone) but recently staff moving between floors has resulted in a lack of continuity.

Reply from Shelley Watters, Care Home Manager at Antonine House Care Home

Thank you for taking the time to share your feedback about Antonine House. We greatly appreciate your input and are delighted to hear that you have found your father safe and well cared for in the past twelve months.
It's heartening to know that the staff at Antonine House are proactive and communicative, even given the distance. The emphasis on maintaining open lines of communication is indeed essential in ensuring the well-being of residents. Antonine House remains committed to creating a peaceful and engaging environment for residents. Your family's satisfaction is a priority and we appreciate your trust in us. If you have any further suggestions or concerns, please feel free to reach out.

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Review of
Antonine House Care Home
from M M (Daughter of Resident) published on 19 October 2023

Submitted via Website • Report

Overall Experience

Antonine House looked after both my parents. Despite their very different needs, the fabulous staff enabled both to live as comfortably as possible, given their health situations. Can’t speak highly enough of all the staff.

Reply from Shelley Watters, Care Home Manager at Antonine House Care Home

Thank you so much for sharing your kind words and thoughtful feedback. Your appreciation means a great deal to our team, and we will continue our commitment to delivering exceptional care to all our residents. If you ever have any questions or need assistance, please do not hesitate to reach out. Your support is greatly valued, and we look forward to continuing to make a positive difference in the lives of our residents and their families.

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Review of
Antonine House Care Home
from Andrew M (Son of Resident) published on 12 October 2023

Submitted via Website • Report

Overall Experience

Dad had Alzheimer’s and was a resident of Antonine House Care Home for over three years. During this time, his condition deteriorated significantly so it was a great comfort to see the compassion, care and affection staff, in all roles, showed to him and all other residents each and every day. At the

end, when circumstances were so difficult, the professionalism and love shown by all of the team was truly touching so I have no hesitation in recommending Antonine House to any family looking for care for a loved one with dementia.

Reply from Antonine House, Manager at Antonine House Care Home

Thank you for your kind words, it was a pleasure to look after Dad.

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Review of
Alderwood House
from Debbie W (Friend of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience

My close friend lives at Alderwood House. My friend had a brain injury and was in hospital for a long time. We are so glad we found Alderwood. My friend has come on great and lots likes being there.
The manager and staff go above and beyond. They are all very good to my friend, even when her brother

died suddenly. The manager sent a carers out with my friend to a restaurant she loves and the home paid for it. This really helped my friend, a fantastic gesture of kindness.

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Review of
Alderwood House
from Steven J (Resident) published on 11 September 2023

Submitted via Postal Card • Report

Overall Experience

I have very much enjoyed my stay here at Alderwood Care Home. The staff are excellent and professional.

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Care Homes Owned by Meallmore Ltd in Dunbartonshire

Meallmore Ltd Locations in Dunbartonshire (2)

Meallmore Ltd Reviews in Dunbartonshire (42)

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Antonine House Care Home

Alderwood House

Alderwood House

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