Meallmore Ltd in Glasgow City | 2 Care Homes

Review of
Kelvinside Manor
from David C (Son of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Kelvinside Manor really is a lovely place. My Mum has been there since February 2025 and she has been very well looked after and is both happy and safe here. Her care needs have increased over the years and the staff at this home have stepped up admirably. Her room is very comfortable and well appointed,

and mum is always beautifully turned out every day. All of the management and staff have been very friendly and professional and nothing seems to be too much trouble. The dining and communal areas are really lovely and the food seems to be excellent. All in all, Kelvinside Manor is a well run, first rate facility that I would have no hesitation in recommending to anyone else.

Reply from Cameron, Kelvinside Manor Care Home at Kelvinside Manor

Thank you so much for taking the time to share such kind and thoughtful feedback about Kelvinside Manor. We're absolutely delighted to hear that your mum is happy, safe, and feeling so well supported since moving into the home. Knowing that her increasing care needs have been met with professionalism and compassion from our team really means a great deal to us. We're proud of the environment we've created at Kelvinside Manor - from the well-appointed rooms and communal areas to the quality of food and everyday care - but it's the dedication of our team that makes the biggest difference. It's lovely to hear that has come through in your experience. Thank you again for your recommendation and your trust in us. It's a real privilege to care for your mum.

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Review of
Kelvinside Manor
from Sue B (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

From my initial meeting with the manager of Kelvinside Manor Care I felt this was the best place for my mum to go for 2 weeks respite care, after which she decided she was like to stay on.
Mum has now settled in to her new environment, and she is being very well cared for by the wonderful staff team.

The home is attractively decorated, light and airy with the benefit of a quiet central courtyard garden with tables and chairs which residents can easily access. My mum's room is fresh and bright with two windows that look out on the courtyard and she sleeps very well there. The communal living area is another bright and attractive room with doors leading out into the courtyard, and there is a 'cafe' in another area of the building which is a nice place to go for a change of scene.
Importantly the food is very good, and my mum loves a particular staff member's excellent home-made shortbread!

Reply from Cameron, Kelvinside Manor Care Home at Kelvinside Manor

Thank you for sharing such lovely feedback about Kelvinside Manor. We're so pleased to hear that your mum felt at home during her respite stay and chose to continue living with us. It's wonderful to know she's enjoying her surroundings, sleeping well, and being so well cared for by the team. We'll be sure to pass on the shortbread compliments too!

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Review of
Kelvinside Manor
from Claire C (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

Mum has been at Kelvinside Manor since it opened at the end of January. Since then her health and wellbeing has improved greatly as she is being properly cared for and so well looked after in every way.

The manager and her team are all very friendly, professional and caring and have created a wonderfully

warm, welcoming and homely atmosphere.
Mum has a beautiful room and all the communal areas are very comfortable with lovely furnishings and decor, it really is such a wonderful environment.

My siblings and I are so grateful to have found such a lovely home for mum and would highly recommend Kelvinside Manor.

Reply from Cameron, Kelvinside Manor Care Home at Kelvinside Manor

Thank you so much for taking the time to share this wonderful feedback about Kelvinside Manor. We're absolutely delighted to hear how much your mum has settled in since joining us and to know that her health and wellbeing have improved - that really means the world to us. Creating a warm, welcoming, and supportive environment is at the heart of everything we do, and it's fantastic to hear that our team has made such a positive impact on your family. We're especially pleased that your mum is enjoying her room and the surroundings - we've worked hard to ensure the home feels just that, like home. On behalf of our whole team at Kelvinside Manor, thank you again for your kind words and recommendation. It's a real privilege to care for your mum.

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Review of
Kelvinside Manor
from Jen M (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

It's a big thing moving into a home, and Kelvinside Manor and all the staff are very aware of the change for the resident and their family. My Mum was made to feel so welcome from day one; there was always someone to tell her what was happening or help her in any way she needed.
My mum's care plan

was put together correctly; time was taken to understand her needs and to make sure she was cared for properly. The staff are genuinely fantastic, and it's clear they love what they do, they offer all the residents the respect and dignity they all so deserve.
I love that they have a cafe, for everyone to use at any time, it means when visiting you don't have to sit in a bedroom but can have a coffee or even a glass of wine from the wine cart and sit and feel like you are out when visiting someone in the home.
I am confident that this is the best place for my Mum, she loves all the staff which is great and I know she is safe and happy which is the most important thing.

Reply from Cameron, Kelvinside Manor Care Home at Kelvinside Manor

Thank you so much for your kind and thoughtful words. We understand just how significant a move into a care home can be, not just for our residents but for their entire family, and we're so pleased to hear that your mum felt welcome and supported from day one. It's incredibly important to us that every resident receives personalised care that reflects who they are, and we're glad this was your experience during the development of your mum's care plan. We're also happy to hear you've enjoyed the cafe and wine cart during your visits. We believe in creating warm, social spaces that help families feel at home, and it means a lot to know this has made a difference to your visits. Your confidence in Kelvinside Manor means so much to us. Knowing that your mum is safe, happy and feels at home is exactly what we strive for. Thank you again for your lovely feedback - we'll be sure to share it with the whole team.

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Review of
The Oaks Care Facility
from Debbie O (Friend of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Highly recommend The Oaks. The environment is clean, bright and very welcoming. Everyone is treated with respect by all the team working there. Management are very helpful and always make time to speak to you and answer any questions you have.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

thank you so much for the lovely words. we look forward to seeing you when you next visit

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Review of
The Oaks Care Facility
from B C (Sister of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Fabulous home for my brother. The home cares for residents with many different mental health conditions and I have experienced first hand their knowledge and experience when asking questions regarding my brothers care . On a recent visit they had a takeaway night which my brother loved . He goes out

in the community to clubs that he enjoys . Staff know him well and he enjoys having a joke and a laugh with them . Staff are friendly and always offer a cup of tea . My brother likes a routine and staff help him with this and explain things in a way he understands . Im sure it's not easy dealing with multiple mental health conditions , but every time I've visited residents are happy . My brother is safe here and most importantly he is very happy . The Manager is very approachable and is always quick to respond to any questions or concerns regarding my brothers care.A very unique and loving home that my brother has thrived in . Thank you to all the staff at The Oaks

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

thanks so much for your review. I am glad that you feel your brother is safe and happy.

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Review of
The Oaks Care Facility
from Ruth C (Sister of Resident) published on 11 July 2024

Submitted via Postal Card • Report

Overall Experience

I am so grateful for the staff at the home, looking after my brother until the end of his life. Thank you.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

I'm so glad you got in touch in the end. The Oaks isn't the same without him. We all miss him and his funny antics. Thank you for the lovely review.

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Review of
The Oaks Care Facility
from Rhona M (Mother of Resident) published on 14 March 2023

Submitted via Website • Report

Overall Experience

My son has been a resident for a number of years. He is settled here. The staff are professional and my son is well looked after. The Oaks is very clean and bright and has lovely gardens. His family are always welcome when they come to visit. I kept up to date with my son's progress in between visits.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks for your kind words. I am so glad that you feel welcome at The Oaks.

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Review of
The Oaks Care Facility
from Liz L (Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience

Lovely place and very welcoming. Lovely staff, who always come in when I am on visits for a chat and give me a wee update on how my uncle is doing. Love how he is taken out shopping, for lunches or were ever he would like to go with his carers in the home. He seems very settled and has came on leaps

and bounds. We can't believe the difference in my uncle. Love that you are always made to feel so welcome and offered a cuppa. It's never too much bother to any of the team. Thanks so much.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for your kind words. I will pass this on to the team.

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Review of
The Oaks Care Facility
from M R (Sister of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience

I can't speak highly enough of this facility. The staff and management are so enthusiastic about individualised care. They go above and beyond to ensure my relative is happy. We have been so surprised to see how far my brother has improved. From someone who didn't even come out of his room, he is now

taking part in music therapy, art therapy and group therapy. He is really unrecognisable. The staff are so caring and professional. The manager is approachable and very knowledgeable; she has helped us feel at ease through the whole process

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for your kind words. I am so happy that you are pleased with the care your brother is receiving.

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Review of
The Oaks Care Facility
from T G (Friend of Resident) published on 20 February 2023

Submitted via Website • Report

Overall Experience

The care given here is second to none. Friendly caring staff. A warm welcoming environment. Clean and bright. Made to feel at ease. I was so happy with the care given and the expertise of the staff.

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Review of
The Oaks Care Facility
from James B (Father of Resident) published on 8 April 2021

Submitted via Website • Report

Overall Experience

My daughter is being looked after with the best of care, and she is very happy with her situation. The staff, in The Oaks, are very helpful and friendly and maintain a great atmosphere in the care home. The residents are kept entertained with various activities such as Bingo, quizzes, karaoke and recently

held their own version of (The Oaks Has Got Talent).

All residents have their own TV, plus there is a large television room with reclining seats and a large screen. There are also other communal rooms and kitchens for the residents and their visitors to make tea coffee etc. The furnishings and fittings are of high quality, and the home is kept spotless and fresh.

Finally, all of this is well organised by the manager of The Oaks, who makes time for relatives and is very approachable and welcoming.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for the lovely review, James. I am so glad your experience has been a positive one.

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Review of
The Oaks Care Facility
from Betty C (Sister of Resident) published on 7 April 2021

Submitted via Website • Report

Overall Experience

My brother has been a resident now for several years, and the care he has received over this time has been second to none.
The management and staff are excellent at what they do and are very friendly; they also keep us up to date on how my brother is doing.
The Oaks has done a magnificent job during

these very trying times, and to keep the home and residents Covid free is outstanding.
We can not praise everyone associated with the home enough. Well done, and keep up the good work.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for this lovely review. Hope to see you soon.

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Review of
The Oaks Care Facility
from Christine C (Wife of Resident) published on 23 December 2020

Submitted via Website • Report

Overall Experience

The level of care that my husband receives at The Oaks is second to none. He is surrounded by an army of well trained, professional staff members. After years spent in rehab units in England, his behaviour and presentation changed literally overnight upon his arrival. The staff is truly dedicated to

making not only his life bearable and decent but mine as well. In The Oaks we have found a safe heaven.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thank you so much for your kind words; we look forward to seeing you over Christmas.

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Review of
The Oaks Care Facility
from Pauline A (Mother of Resident) published on 11 May 2020

Submitted via Website • Report

Overall Experience

I would like to thank the manager and all the staff at The Oaks Care Facility for all their care they are giving to my daughter and all the residents in these difficult times, you are doing a wonderful job.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Hi Pauline, thank you so much for your kind words.

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Review of
The Oaks Care Facility
from Agnes B (Guardian of Resident) published on 5 May 2020

Submitted via Website • Report

Overall Experience

I am very happy with the care provided to my brother, and the staff appear to be very dedicated towards being inclusive and attentive to his needs. They are very encouraging for him, and you can tell he has a good relationship with staff when you visit. I am very grateful to the staff for all they do

for him, I know that I don't need to worry about him and this is a great relief to our family, we know he is being looked after by staff who really care.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thank you, Agnes, for such a lovely review. We will look forward to your visits hopefully soon.

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Review of
The Oaks Care Facility
from V M (Friend of Resident) published on 28 January 2020

Submitted via Website • Report

Overall Experience

My friend has had mental health problems for years and spent many long term admissions in Hospital. She has spent the last two years in The Oaks and I have seen a vast improvement in her mental state, she is treated with dignity and respect, gained so much confidence and going out which is something

she would never do. I can’t thank the staff and management for their wonderful support not only to my friend but to all residents. I have visited many care homes and none has come as close to the excellence of all the team at The Oaks.

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Review of
The Oaks Care Facility
from May D (Guardian of Resident) published on 27 January 2020

Submitted via Website • Report

Overall Experience

The Oaks is a marvellous place for my client. It provides a safe environment. The staff respect my client's choices and always treat him with dignity and respect. I am very impressed with the meaningful activities that go on within The Oaks. Management is flexible and versatile in meeting clients needs.

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Review of
The Oaks Care Facility
from Sarah B (Friend of Resident) published on 24 January 2020

Submitted via Website • Report

Overall Experience

The Oaks Care Facility is a very well-run place; where staff run like clockwork. The senior staff will always make time to hear any feedback from both residents and visitors. It has a very homely feel to it, and I always feel welcomed.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for taking the time to complete the review. We are glad you feel welcome when visiting The Oaks.

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Review of
The Oaks Care Facility
from Marie E (Resident) published on 31 May 2019

Submitted via Website • Report

Overall Experience

I have been living at The Oaks for 3 and a half years and I would recommend it to others. The staff members are very supportive. They plan days out and activities. Some of the activities we attend are the social club on a Monday evening and once a month, the staff support us to go to a night club in

town that facilitates nights out for people with mental health problems and special needs. The staff are also arranging for us to go on holiday.
This makes me feel that I get to live like a normal young woman even though I need extra support. Staff are always helpful and willing to provide extra support.
The manager is very kind and generous and she finds a way to make us happy, she also goes the extra mile to arrange fun things for us to do.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for your kind review.

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Care Homes Owned by Meallmore Ltd in Glasgow City

Meallmore Ltd Locations in Glasgow City (2)

Meallmore Ltd Reviews in Glasgow City (25)

Kelvinside Manor

Kelvinside Manor

Kelvinside Manor

Kelvinside Manor

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

The Oaks Care Facility

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