Meallmore Ltd in Glasgow City | 2 Care Homes

Review of
The Oaks Care Facility
from Debbie O (Friend of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Highly recommend The Oaks. The environment is clean, bright and very welcoming. Everyone is treated with respect by all the team working there. Management are very helpful and always make time to speak to you and answer any questions you have.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

thank you so much for the lovely words. we look forward to seeing you when you next visit

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Review of
The Oaks Care Facility
from B C (Sister of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Fabulous home for my brother. The home cares for residents with many different mental health conditions and I have experienced first hand their knowledge and experience when asking questions regarding my brothers care . On a recent visit they had a takeaway night which my brother loved . He goes out

in the community to clubs that he enjoys . Staff know him well and he enjoys having a joke and a laugh with them . Staff are friendly and always offer a cup of tea . My brother likes a routine and staff help him with this and explain things in a way he understands . Im sure it's not easy dealing with multiple mental health conditions , but every time I've visited residents are happy . My brother is safe here and most importantly he is very happy . The Manager is very approachable and is always quick to respond to any questions or concerns regarding my brothers care.A very unique and loving home that my brother has thrived in . Thank you to all the staff at The Oaks

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

thanks so much for your review. I am glad that you feel your brother is safe and happy.

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Review of
The Oaks Care Facility
from Ruth C (Sister of Resident) published on 11 July 2024

Submitted via Postal Card • Report

Overall Experience

I am so grateful for the staff at the home, looking after my brother until the end of his life. Thank you.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

I'm so glad you got in touch in the end. The Oaks isn't the same without him. We all miss him and his funny antics. Thank you for the lovely review.

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Review of
The Oaks Care Facility
from Rhona M (Mother of Resident) published on 14 March 2023

Submitted via Website • Report

Overall Experience

My son has been a resident for a number of years. He is settled here. The staff are professional and my son is well looked after. The Oaks is very clean and bright and has lovely gardens. His family are always welcome when they come to visit. I kept up to date with my son's progress in between visits.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks for your kind words. I am so glad that you feel welcome at The Oaks.

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Review of
The Oaks Care Facility
from Liz L (Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience

Lovely place and very welcoming. Lovely staff, who always come in when I am on visits for a chat and give me a wee update on how my uncle is doing. Love how he is taken out shopping, for lunches or were ever he would like to go with his carers in the home. He seems very settled and has came on leaps

and bounds. We can't believe the difference in my uncle. Love that you are always made to feel so welcome and offered a cuppa. It's never too much bother to any of the team. Thanks so much.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for your kind words. I will pass this on to the team.

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Review of
The Oaks Care Facility
from M R (Sister of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience

I can't speak highly enough of this facility. The staff and management are so enthusiastic about individualised care. They go above and beyond to ensure my relative is happy. We have been so surprised to see how far my brother has improved. From someone who didn't even come out of his room, he is now

taking part in music therapy, art therapy and group therapy. He is really unrecognisable. The staff are so caring and professional. The manager is approachable and very knowledgeable; she has helped us feel at ease through the whole process

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for your kind words. I am so happy that you are pleased with the care your brother is receiving.

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Review of
The Oaks Care Facility
from T G (Friend of Resident) published on 20 February 2023

Submitted via Website • Report

Overall Experience

The care given here is second to none. Friendly caring staff. A warm welcoming environment. Clean and bright. Made to feel at ease. I was so happy with the care given and the expertise of the staff.

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Review of
The Oaks Care Facility
from James B (Father of Resident) published on 8 April 2021

Submitted via Website • Report

Overall Experience

My daughter is being looked after with the best of care, and she is very happy with her situation. The staff, in The Oaks, are very helpful and friendly and maintain a great atmosphere in the care home. The residents are kept entertained with various activities such as Bingo, quizzes, karaoke and recently

held their own version of (The Oaks Has Got Talent).

All residents have their own TV, plus there is a large television room with reclining seats and a large screen. There are also other communal rooms and kitchens for the residents and their visitors to make tea coffee etc. The furnishings and fittings are of high quality, and the home is kept spotless and fresh.

Finally, all of this is well organised by the manager of The Oaks, who makes time for relatives and is very approachable and welcoming.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for the lovely review, James. I am so glad your experience has been a positive one.

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Review of
The Oaks Care Facility
from Betty C (Sister of Resident) published on 7 April 2021

Submitted via Website • Report

Overall Experience

My brother has been a resident now for several years, and the care he has received over this time has been second to none.
The management and staff are excellent at what they do and are very friendly; they also keep us up to date on how my brother is doing.
The Oaks has done a magnificent job during

these very trying times, and to keep the home and residents Covid free is outstanding.
We can not praise everyone associated with the home enough. Well done, and keep up the good work.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for this lovely review. Hope to see you soon.

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Review of
The Oaks Care Facility
from Christine C (Wife of Resident) published on 23 December 2020

Submitted via Website • Report

Overall Experience

The level of care that my husband receives at The Oaks is second to none. He is surrounded by an army of well trained, professional staff members. After years spent in rehab units in England, his behaviour and presentation changed literally overnight upon his arrival. The staff is truly dedicated to

making not only his life bearable and decent but mine as well. In The Oaks we have found a safe heaven.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thank you so much for your kind words; we look forward to seeing you over Christmas.

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Review of
The Oaks Care Facility
from Pauline A (Mother of Resident) published on 11 May 2020

Submitted via Website • Report

Overall Experience

I would like to thank the manager and all the staff at The Oaks Care Facility for all their care they are giving to my daughter and all the residents in these difficult times, you are doing a wonderful job.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Hi Pauline, thank you so much for your kind words.

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Review of
The Oaks Care Facility
from Agnes B (Guardian of Resident) published on 5 May 2020

Submitted via Website • Report

Overall Experience

I am very happy with the care provided to my brother, and the staff appear to be very dedicated towards being inclusive and attentive to his needs. They are very encouraging for him, and you can tell he has a good relationship with staff when you visit. I am very grateful to the staff for all they do

for him, I know that I don't need to worry about him and this is a great relief to our family, we know he is being looked after by staff who really care.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thank you, Agnes, for such a lovely review. We will look forward to your visits hopefully soon.

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Review of
The Oaks Care Facility
from V M (Friend of Resident) published on 28 January 2020

Submitted via Website • Report

Overall Experience

My friend has had mental health problems for years and spent many long term admissions in Hospital. She has spent the last two years in The Oaks and I have seen a vast improvement in her mental state, she is treated with dignity and respect, gained so much confidence and going out which is something

she would never do. I can’t thank the staff and management for their wonderful support not only to my friend but to all residents. I have visited many care homes and none has come as close to the excellence of all the team at The Oaks.

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Review of
The Oaks Care Facility
from May D (Guardian of Resident) published on 27 January 2020

Submitted via Website • Report

Overall Experience

The Oaks is a marvellous place for my client. It provides a safe environment. The staff respect my client's choices and always treat him with dignity and respect. I am very impressed with the meaningful activities that go on within The Oaks. Management is flexible and versatile in meeting clients needs.

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Review of
The Oaks Care Facility
from Sarah B (Friend of Resident) published on 24 January 2020

Submitted via Website • Report

Overall Experience

The Oaks Care Facility is a very well-run place; where staff run like clockwork. The senior staff will always make time to hear any feedback from both residents and visitors. It has a very homely feel to it, and I always feel welcomed.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for taking the time to complete the review. We are glad you feel welcome when visiting The Oaks.

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Review of
The Oaks Care Facility
from Marie E (Resident) published on 31 May 2019

Submitted via Website • Report

Overall Experience

I have been living at The Oaks for 3 and a half years and I would recommend it to others. The staff members are very supportive. They plan days out and activities. Some of the activities we attend are the social club on a Monday evening and once a month, the staff support us to go to a night club in

town that facilitates nights out for people with mental health problems and special needs. The staff are also arranging for us to go on holiday.
This makes me feel that I get to live like a normal young woman even though I need extra support. Staff are always helpful and willing to provide extra support.
The manager is very kind and generous and she finds a way to make us happy, she also goes the extra mile to arrange fun things for us to do.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thanks so much for your kind review.

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Review of
The Oaks Care Facility
from Sandra B (Resident) published on 21 May 2019

Submitted via Website • Report

Overall Experience

I have been living at The Oaks for nearly three years. The Oaks is comfortable and welcoming to live in. The staff make The Oaks a lovely place to live. The management are also very supportive. The staff and management are very approachable and I feel they help me to keep my independence. I enjoy feeling

part of the local community. I enjoy having my own independence to get out and about but I also enjoy the activities that the staff arrange. My favourite activities are the quiz nights and the local art group. I have also been elected as a resident representative and this has helped me gain a lot of confidence. I help welcome new admissions, organise events and also be a general helping hand around the home.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Sandra thanks so much for leaving a review for The Oaks. I am so glad that you are enjoying your stay with us. I hope that you continue to feel support by that staff.

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Review of
The Oaks Care Facility
from Louis S (Friend of Resident) published on 2 November 2017

Submitted via Website • Report

Overall Experience

Over the last 2 years, I have had the pleasure of visiting my friend at this excellent facility. On every visit, I am encouraged by the calmness of both the staff and management and how they always make you feel very welcome. The residents appear very happy in their home and it is a privilege to be

invited into their home. The way that the staff look after the residents and interact with them is more akin to a close family rather than staff and resident. My friend continues to flourish here and absolutely considers this establishment their home. Both managers keep themselves, the staff and all the happy residents encouraged motivated and feeling loved! A delight to be a very small part of this amazing place.

Reply from Julie stevenaon, Home manager at The Oaks Care Facility

Thank you so much for your kind response. We are so glad your experience of The Oaks has been a positive one.

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Review of
The Oaks Care Facility
from Mark K (Brother of Resident) published on 13 October 2017

Submitted via Website • Report

Overall Experience

My brother has been at The Oaks now for just over a year and the care he has received is really good. From my perspective, his health has improved and he is in much better spirits than he was before he moved in. I live away and don't get to visit as often as I would like and rely on my dad for feedback.

In our experience, the staff are all very skilled and caring and do everything they can to support my brother.

The management is also very good. If I ever request any additional information I receive it quickly and responses are of a very good standard. We are really pleased with the support which is being provided.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thank you very much, it is a pleasure to look after your brother and we are glad hat you are happy with the service we provide. Thanks again.

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Review of
The Oaks Care Facility
from Kirsty A (Resident) published on 12 October 2017

Submitted via Website • Report

Overall Experience

I have been in The Oaks for 2 years now and I feel it is very much my home. The management are very helpful and the staff are great. The Oaks have saved me from my past and they have helped me move on. I am now looking forward to the future again.

Reply from Julie Stevenson, Home Manager at The Oaks Care Facility

Thank you so much for your review. I am so glad that you enjoy staying at The Oaks and I hope that you continue to progress and enjoy looking forward to your future. The staff are always here to help you achieve your goals.

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Care Homes Owned by Meallmore Ltd in Glasgow City

Meallmore Ltd Locations in Glasgow City (2)

Meallmore Ltd Reviews in Glasgow City (21)

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