Meallmore Ltd in Renfrewshire | 1 Care Home

Review of
Mearns House
from Alexandra B (Wife of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My husband was in for nine days respite. After researching various care homes, my husband picked Mearns House.
The home was immaculate and very fresh.
The staff went above and beyond to ensure my husband had an enjoyable and relaxing stay.
His words at the end if his stay was it was more like

a hotel than a care home. We would most definitely use Mearns House again.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a lovely review. We are so glad that we made your husband's short stay with us enjoyable. Our door is always open and we hope to see you again soon, take care!

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Review of
Mearns House
from E L (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Staff friendly and caring, high level of cleanliness, very welcoming to visitors and nothing too much trouble for the staff.
High level of care and comfort being provided and all needs being met on a day to day basis.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for your kind words. We always aim to make everyone feel welcome here at Mearns House. We view our residents and relatives as extended family members and are so pleased to hear your positive feedback, thank you!

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Review of
Mearns House
from Josephine S (Niece of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Staff are exceptional and nothing is a problem. They are always willing to help and residents are so happy and settled. Care home has a welcoming and homely feeling. As a family, we are happy to see our aunt happy and plenty of activities for her.

Reply from Kirsty Craig, Home Manager at Mearns House

We are absolutely thrilled to hear that your Aunt is happy with ourselves at Mearns House and loving our activities. The staff are truly dedicated to making Mearns House a good place to live and a good place to work. Thank you!

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Review of
Mearns House
from Mike M (Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

Since moving into Mearns House, the staff have been super friendly and cannot do enough to ensure I am comfortable and have everything I may need. The patio room has enabled me to maintain a level of independence and mobility.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a lovely review. We are so glad that you feel welcomed and supported, two of our main goals for all of our residents. To hear that you feel your independence and mobility is supported is simply wonderful and we look forward to enjoying the lovely garden with you during all of our upcoming summer events!

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Review of
Mearns House
from S P (Son of Resident) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience

My mother took up residency at Mearns Court in October 2023 having been widowed in 2020 and becoming less self-sufficient. She sadly passed away in March 2024; however, my brother and I will be eternally grateful to all the staff at Mearns House for the care and genuine love they provided during our

mum's stay. They gave her a new lease of life, providing amazing entertainment and activities. They would constantly go 'above and beyond' to optimise the experience of the residents and create a joyful, safe and loving 'home.'

Reply from Kirsty Craig, Home Manager at Mearns House

Your kind words of thanks are simply beautiful. This is why we do what we do, to make a difference! If we can bring some fun and light back into someone's life and make even the smallest difference, extending our Mearns House family, then that is what we do. Our doors are always open to you and the family. Best wishes to all for the future.

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Review of
Mearns House
from Gerry D (Son of Resident) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience

The activities staff organised a Mother's Day musical high tea. Mum thoroughly enjoyed the tea and cakes and was able to sing along to the tunes. This is typical of the thoughtful and interactive events at Mearns House. Particular thanks to the activities coordinator for organising the fabulous event

and for leading Mum and all the residents in the fun afternoon.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a lovely review! I know that the activities team really took pride in making this as special as possible with Mum in mind and we are so glad that Mum enjoyed the day alongside her fellow residents and the team.

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Review of
Mearns House
from Nicole P (Daughter-in-law of Resident) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience

The kindness and empathy shown to our family member was second to none. All staff interaction with us were friendly, professional, empathetic and attentive. Our children were able to visit and were always made welcome and felt at ease. The home is spotless and residents' needs and personalities are

taken into account when providing care. Overall, very satisfied with this establishment and all staff. Brilliant service, staff simply couldn't have done more. Thank you!

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a great review, it is most appreciated. I can confidently say that the staff team at Mearns have the wants needs and wishes of not only our residents but our relatives at the heart of everything we do. We strive to make everyone welcome, happy and feel like part of the Mearns House family!

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Review of
Mearns House
from Alastair S (Son of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience

Enjoyed a wonderful Mother's Day at Mearns House with a lovely afternoon tea accompanied by two fantastic musicians who were specially chosen because they could sing and speak in Gaelic, Mum's first language. It was so thoughtful and mum was grinning from ear to ear all afternoon.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a lovely review and your kind words. The staff are so compassionate about providing person-centred activities to our residents and to know how happy this made Mum is simply wonderful!

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Review of
Mearns House
from R M (Daughter of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience

Mearns House has welcomed Mum into their home and the entire team is very friendly, well organised and caring. Mum has vascular dementia and the staff are patient, encouraging and aware of Mum's capabilities and needs and are proactive with any health concerns with any health concerns. The staff keep

the family informed and updated.
Mum has enjoyed the activities and getting to know members of staff and other residents. The entertainment is varied and the activities team has encouraged Mum to participate (pantomime, puppet show, yoga, and wreath making etc.)
(Food: Mum has to have her food minced).

Reply from Cameron, Care Home Representative at Mearns House

Thank you for your kind words about Mearns House. We're delighted to hear that your mum is enjoying her time with us, participating in activities and receiving the care she needs. Our team is committed to providing all our residents with a supportive and engaging environment. Your recognition of our efforts, especially in catering to her dietary needs and keeping your family informed, is greatly appreciated. We're honoured to have your Mum as part of our community.

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Review of
Mearns House
from Iain P (Son of Resident) published on 3 January 2024

Submitted via Postal Card • Report

Overall Experience

My mum has settled in really well, she is enjoying the activities and is making friends.
Since coming to the home, she has come on leaps and bounds.
Staff are very friendly and very inclusive.
As a family, we are extremely happy with the nursing home.

Reply from Kirsty Craig, Home Manager at Mearns House

What a lovely way to start 2024 for the team at Mearns House! Thank you so much for your kind words, so great to hear that Mum is settling in well and making friends.

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Review of
Mearns House
from Kenneth M (Son of Resident) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience

Since moving into Mearns House in May, my dad has settled very well. The staff are all caring and attentive. They are proactive in addressing any health concerns and keep me informed regularly.
The range of activities is superb and the activities team are tireless in their efforts to engage everyone.

My dad takes part in activities, he would never have considered before and enjoys outings with all his new friends. Our experience of Mearns House is 100% positive.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for your kind words and we are so glad that your dad has settled in well to Mearns House. We look forward to continuing to deliver positive outcomes for Dad.

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Review of
Mearns House
from J B (Daughter of Resident) published on 8 December 2023

Submitted via Postal Card • Report

Overall Experience

Exceptionally nice and helpful staff. A happy atmosphere, a wide range of activities, is very well organised and the activities team is excellent. Aware of residents' capabilities and interests.
The facility is well cared for and clean.
Sometimes, communication between staff at all levels could

be better.
Overall, I am happy with my mother's care and welfare.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a lovely review! The staff at Mearns House view our residents as extended family, and it is an honour to be able to care for and support your loved one.

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Review of
Mearns House
from G C (Son of Resident) published on 29 November 2023

Submitted via Postal Card • Report

Overall Experience

My mother came from the home straight from the hospital following a fall which resulted in a broken hip. My mother also suffered from dementia but the care she received in the short time she was in the home was wonderful. I am happy we chose this home for what turned out to be my mother's final weeks.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you so much for your kind words, they are most appreciated. It was both an honour and pleasure to care for your mother and we wish you and family the very best for the future.

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Review of
Mearns House
from R B (Husband of Resident) published on 25 August 2023

Submitted via Postal Card • Report

Overall Experience

Firstly I would like to thank everyone involved with my wife's care. I couldn't single out anyone for particular thanks, except to say that the team in Wallace wing are all outstanding and so accommodating with my wife. The activities are excellent given the amount of choice and care support was good.

The staff and management are excellent.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for your beautiful review of Mearns House. This will of course be shared with all, and in particular, the fantastic team on Wallace Unit.
I know I speak on behalf of the team when I say it was an honour and privilege to care for your wife and to support yourself and your family. Our door is always open to you!

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Review of
Mearns House
from Anne H (Daughter of Resident) published on 3 July 2023

Submitted via Postal Card • Report

Overall Experience

My mum was quite poorly when we arrived, mum can no longer live independently even with me looking after her. Mearns House has been wonderful for us both. Mum has her mojo back and I can have fun with her when I visit. The staff are extremely caring, fun and genuinely love their job. The facilities

and environment are excellent!

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you so much for your lovely words. It is a privilege to be able to look after mum, and that she has settled so well. We are so pleased that you can spend quality time with Mum and that we can support you both.

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Review of
Mearns House
from Fraser S (Grandson of Resident) published on 30 March 2023

Submitted via Postal Card • Report

Overall Experience

Very reassuring to know my gran is in good care. She always seems happy when I come to visit and is well looked after. Facilities are always clean and supervised. Overall, very good service.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such kind words. It is so lovely to hear that gran is well looked after and happy in Mearns House, and settled when you visit. The staff have a special bond with our residents, we are all extended family at Mearns House.

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Review of
Mearns House
from Christine S (Daughter of Resident) published on 27 March 2023

Submitted via Postal Card • Report

Overall Experience

The care provided is excellent at Mearns House. Mum is well looked after and enjoys all the activities on offer. The food seems ok, nothing fancy, but Mum enjoys it.
All the staff know Mum by name and seem to care for her well, and she loves all the staff in the home.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for such a lovely review. It is so lovely to hear that mum is well looked after and enjoying the activities and food. The staff have a special bond with our residents, we are all extended family at Mearns House.

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Review of
Mearns House
from P C (Daughter of Resident) published on 23 March 2023

Submitted via Postal Card • Report

Overall Experience

Mum was given a very warm welcome, the whole team helping Mum to feel settled as quickly as possible. The nursery team spent a lot of time getting to know Mum, great modern facilities, including underfloor sensors to monitor any movements in the rooms at night and tagging clothes so they don't get mixed

up - genius idea. Food options are excellent, with plenty of treats and tea available. Very varied range of weekly activities so residents can socialise and keep active where possible. And great coffee for visitors too!

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you so much for such a lovely review. We are so pleased to hear that mum feels supported and settled in her new home. The team take great pride in ensuring Mearns House is both a great place to live and a great place to work!

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Review of
Mearns House
from A W (Daughter of Resident) published on 9 March 2023

Submitted via Postal Card • Report

Overall Experience

My experience has been largely positive. I find the care staff very friendly, attentive, caring and professional. I receive a phone call if my mum has had even a small/minor accident informing me of her condition and any treatment she has received. My mum has mild Alzheimers and enjoys chatting with

staff and looks forward to attending activities which staff also join in with. My brother and I attended my mum's six-month review last week where we discussed her care going forward with a care assistant.

Reply from Kirsty Craig, Home Manager at Mearns House

We are so grateful to you for taking the time to review Mearns House. It is lovely to hear of the positive experience for both your mum, your brother and, yourself. Our staff team strive on delivering, caring, compassionate and responsive care and I know they will appreciate your feedback.

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Review of
Mearns House
from G M (Stepdaughter of Resident) published on 8 March 2023

Submitted via Website • Report

Overall Experience

I have great confidence in the care that my stepmother is receiving at Mearns House. She has lived here for over a year and her health and well-being have improved during this time. The staff are always friendly and attentive, the meals are enjoyable and there is a wide range of activities on offer.

The common areas and rooms are clean and tidy, and there is an attractive garden to enjoy during warmer months. Whenever any health issues have arisen, I have been quickly updated, and I am reassured by the standard of care offered. The most important thing is that my stepmother is content, safe and settled - and truly considers Mearns House as home.

Reply from Kirsty Craig, Home Manager at Mearns House

Thank you for your kind words. It is lovely to hear of your loved ones and your family's experience of Mearns House. We pride ourselves on being a great place to live and also a great place to work! We truly believe that all at Mearns House are extended family, a safe place, and a home for all.

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Care Home Owned by Meallmore Ltd in Renfrewshire

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