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Care Homes Owned by Mansfield Care Ltd in Ayrshire

8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mansfield Care Ltd in Ayrshire

Only the locations & reviews in Ayrshire for Mansfield Care Ltd are showing below.

View the details of all 12 locations (with 80 reviews) owned by Mansfield Care Ltd

Mansfield Care Ltd Locations in Ayrshire (2)

 

2 Care Homes owned by Mansfield Care Ltd in Ayrshire

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Belhaven House

3 Craigend Road, Troon KA10 6ER 

9.5 9 reviews
"After a fall in her home when my sister hit her head and following a visit by ambulance crew, I was advised by the medics that my sister…"   Read all 9 reviews
Location Type Care Home

Belhaven Care Home is a residential, nursing and respite care accommodation that employs highly-skilled and experienced carers for the long-term benefit of service users. A detached property with a pleasing and well-furnished interior, Belhaven residents… Read more about Belhaven House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 32 Rooms from £1,250 / week
Argyll House Nursing Home

69 North Hamilton Street, Kilmarnock KA1 2QJ 

7.8 13 reviews
"Staff are very good. Food is great gained 4 lbs. If you want something you get it. What more can I ask for. If I need help I go to one…"   Read all 13 reviews
Location Type Care Home

A friendly, welcoming home in a quiet residential area of Kilmarnock in Ayrshire. Argyll House is a light traditional stone building on three floors, and has a private patio garden which is well used in summer. Argyll House is within easy reach… Read more about Argyll House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 32 Rooms from £1,200 / week

Mansfield Care Ltd Reviews in Ayrshire (22)

8.9
Mansfield Care Ltd has a Group Review Score of 8.9 (8.894) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mansfield Care Ltd must have a Review Score.

Overall Experience

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  • 4
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Date Published

22
2
8
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12
Review of

Belhaven House

from F T (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother entered Belhaven under emergency circumstances after a fall. Management went above and beyond to ensure a warm and welcoming environment to mum, and provided comfort to our family as well in very difficult circumstances.
Staff were quick to learn our names, and to get to know us as well
as mum. On visits we always noticed the staff interacting warmly with the residents, and any time we had a question or mum needed something, staff were always quick to respond.
The activities leader is a real delight, and works very hard to involve all the residents in the various events and activities she plans with great enthusiasm.
When mum had some health issues, steps were taken quickly, and family kept up to date with the measures being put in place.
Thank you to all at Belhaven for looking after mum so well.

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Review of

Belhaven House

from B J (Brother of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fall in her home when my sister hit her head and following a visit by ambulance crew, I was advised by the medics that my sister should not be left alone for at least the next 24 hours. As both her daughters live overseas and I live in Glasgow, I was struggling to find a way to satisfy these
requirements. Fortunately Manager at Belhaven agreed to admit my sister under Emergency Respite Care. On entering Belhaven that evening, Belhaven staff immediately took my sister to her room and took care of her. When my sister entered Belhaven she was very confused (she had early stage dementia) and although the medics had cleaned my sister's wound, her hair was matted and her clothes were stained with blood. The next day when I visited she was looking great - staff had given her a full wash, her hair was clean and she was wearing fresh clothes.
I cannot praise the manager and her staff enough for the care and kindness provided to my sister.

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Review of

Belhaven House

from Linda I (Daughter of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care Mum receives. She is always treated well and there is a happy ethos in the care home.
Staff always professional and show kindness and care to all residents.

Reply from Karen McIntosh, Manager at Belhaven House

Thank you so much for your kind words. It is a pleasure to have your mum here with us.


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Review of

Belhaven House

from Kathleen H (Daughter of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On behalf of my mother and myself, I am happy to confirm this year has been the most positive year that I have witnessed. Every member of staff give their very best care and attention in every department.
Also, the care home is now a warm and inviting place to visit with beautiful dining and sitting
rooms to relax.
It is comforting to know mother is happy and well cared for.

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Review of

Belhaven House

from Isobel H (Sister of Resident) published on 7 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to commend Belhaven House staff and management in all aspects of care.
The care given to my sister is exceptional and I also note visiting regularly that the residents are given care and respect also staff are mindful of residents' privacy.
My sister has progressed immensely, especially in
the past few weeks where she has been encouraged to join in the entertainment days and now mixes with other residents each day, she has made friends, is very relaxed in her environment.
The new management has made a huge positive impact on Belhaven and I note staff seem more relaxed and happy.
The activities coordinator is an asset to Belhaven and is responsible for the entertainment for residents. She has a light-hearted and happy personality which is ideal for the position she holds. I wish to also include one of the lead staff who is always willing to assist and has a friendly and happy manner, she keeps me up to date with my sister's progress. Thank you Belhaven staff and management for a well-run care home.

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Review of

Argyll House Nursing Home

from C W (Sister of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been at Argyle House for just over a year. He has been well looked after which gives me the rest of the family peace of mind. The management team has changed since he arrived and we see an improvement in the morale of the staff which reflects on the staff. My brother is now more settled
in the home and particularly enjoys his food. He would benefit from the increased one-to-one engagement with a great amount of activities.

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Review of

Argyll House Nursing Home

from Maryann C (Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good.
Food is great gained 4 lbs.
If you want something you get it.
What more can I ask for.
If I need help I go to one member of staff in particular.

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Review of

Belhaven House

from Christine M (Husband of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care given to my husband, I cannot thank the staff enough. They are wonderful. All the staff and management have saved his life with their prompt actions on more than one occasion. I am consulted and included in all decisions. I would highly recommend both this care home and the staff to
anyone.

Reply from Lauren McKinlay, Business Development Manager at Belhaven House

Thank you for taking the time to leave such a lovely review for Belhaven House.


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Review of

Belhaven House

from Christine M (Wife of Resident) published on 30 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank and praise the staff and management enough for the care given to my husband. When necessary, I am contacted on decisions and fully informed of any necessary medical treatment is required. I am always made warmly welcomed when visiting. I know he is safe, which gives me comfort in this
difficult situation. I am eternally grateful to all the staff for looking after him and caring for him so very considerably, kindly, and lovingly. God Bless them all.

Reply from Sharon McGowan, Operations Director at Belhaven House

Thank you so much for your review. We always welcome feedback for our homes. I will pass your compliments on to the staff in Belhaven House.


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Review of

Belhaven House

from L D (Sister of Resident) published on 26 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Belhaven House to be very welcoming, friendly, caring place for my sister to live. The team provide the safety and security or the residents need.

Reply from Lucy, Support at Belhaven House

Thank you for the positive feedback, we are delighted you are happy with the service we provide. I will be sure to let the team know your feedback and if you have any queries, please feel free to ask.


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Review of

Argyll House Nursing Home

from Kyle M (Cousin of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into Argyll House on Christmas day to visit my cousin for the first time since they began to stay at Argyll House. I was so very impressed with everything. The staff who answered the door were so nice and asked me if I had been to the home before and personally took me to my cousin's room. Whilst
walking to the room they asked me about my day and what I was up to after. When I went into the room I was so pleased to see how clean it was and that it smelt like a kind of coconut scent. I used to visit my mother when she was in a care home it used to be something very off-putting, this was not the case in Argyll House. I was also amazed at how well-organised my cousin's room was! Very tidy, clean and when my cousin asked me to get something out of their wardrobe it was so organised! I look forward to many more visits to Argyll House now and seeing my cousin as they are so happy now.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Kyle, thank you so much for your kind words about my team at Argyll. So glad we made such a great impression!


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Review of

Argyll House Nursing Home

from S S (Niece of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see my uncle for the first time since the pandemic, I have lived abroad for a few years. I was so surprised to see him doing so well! Before I left to live abroad I was told by the doctors that the wound that my uncle had would never heal. I was in tears when I saw him as the staff at Argyll
had managed to heal his wound! I asked to speak with the manager to thank him for all the work they had done with my uncle and he was me within minutes of asking to see him. He told me all about Argyll and his staff I was so impressed, he even offered me a walk around the house as I had never been before. We went for a walk around the house it was so clean and smelt lovely. This experience has totally changed my mind about care homes. Before I honestly thought they were the end of the line with nothing to do or just somewhere to sit and watch the telly forever. I genuinely now will never worry about my uncle now knowing he's at Argyll House.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Sarah, thank you so much for your kind words. I am so glad myself and my team were able to put your mind at ease with your uncle's care. Hope your travelling goes well as planned for this year and we see you next festive season.


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Review of

Argyll House Nursing Home

from P D (Son of Resident) published on 12 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Argyll House for eleven years and have never needed to make detrimental comments or actions about care, staff or amenities. I have long felt that the staff are caring and thorough when dealing with my mother. The medical care given has been equal to NHS standard and when required was
prompt and attention to detail was evident. Communication between Argyll House and family is consistent. I have always found my mother to be clean in all aspects. The staff are patient and tolerant. The home is comfortable and I have no worries or concerns about her care.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words. I am so glad that you are happy with the care provided at Argyll House and that my team provide such a high standard of care. I will pass your kind words on to them.


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Review of

Argyll House Nursing Home

from Tommy K (Nephew of Resident) published on 1 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough for the care they give my uncle. I am in quite a lot and I always see the manager running about the floor which is great to see as my mother was in a home that we never saw a manager or the person that ran the place.
All the staff are really easy to talk with and I am
always welcomed and asked things like how is your day going? The staff appear to genuinely care about the people visiting and the people that they look after.
The whole home is immaculate and always smells of a slightly tropical scent which isn't an assault on the senses but just nice and soothing.
I would happily recommend Argyll House to anyone who is looking for a home that truly cares about their loved ones and wants to be able to relax in the knowledge that they're being cared for by the best people in Kilmarnock.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your lovely comments about Argyll House. I am so glad that you would recommend Argyll to others and that the home is to your standard.


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Review of

Argyll House Nursing Home

from A F (Daughter of Resident) published on 1 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Argyll House Nursing Home has some incredibly friendly, empathetic people working there. Attentive and compassionate. Each resident is seen as an individual. Excellent management and information. Any issues are always communicated promptly.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words about the team at Argyll House, we always aim our best to ensure everyone feels cared for, it's lovely to hear these comments.


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Review of

Argyll House Nursing Home

from Derek L (Son of Resident) published on 30 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Argyll House Nursing Home from March this year, she is properly looked after and cared for. The staff are first class and very friendly and professional. I know when I leave her there, she is safe and warm.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words about Argyll House and my team. I am so pleased myself and the team are regarded so highly by yourself. If there is ever anything myself or my team can do please let me know.


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Review of

Argyll House Nursing Home

from Linda F (Daughter of Resident) published on 30 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that is given to my mum. All staff are pleasant and approachable if there is any concerns. I know there's always someone there to talk to. I can see when any of the staff is speaking to my mum that they care about her. It is a relief for me that my mum is safe and getting
cared for properly.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

We aim to ensure everyone gets the best care possible and I am so pleased we're meeting your expectations. If there is ever anything myself or the team can do for you please just let myself or my team know.


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Review of

Argyll House Nursing Home

from Maureen H (Daughter of Resident) published on 30 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mother was a resident in Argyll house from May 2018 until her passing in May 2022. She was made very welcome by all staff and soon settled in. Her care was of a high standard throughout her time there.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words for my team. We endeavour to care for people as best as ossible and give them the highest respect at all times. Thank you for choosing Argyll House Nursing Home.


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Review of

Argyll House Nursing Home

from Carole T (Resident) published on 30 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the great care and support from all staff from Argyll House Nursing Home. She has settled in and has high praise for the staff for what they do for her.
Although in bed most days they still spend one to one time with her, chatting and having a laugh.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words we're always happy to receive such positive feedback and are delighted we're performing so well. If there is ever anything myself or my team can do more please let me know.


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Review of

Argyll House Nursing Home

from David S (Brother of Resident) published on 24 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was cared for by the amazing people at Argyll House. My brother had a poor few years, but when he came into Argyll House, he was like a new man after the staff worked their magic! The people at Argyll were always happy and welcoming when we came to visit. Our dog was always welcome when we
came in also. We would call Argyll the mostly homely care home we have ever been in, and we are so glad they cared for my brother before he passed.

Reply from Argyll House, Manager at Argyll House Nursing Home

Thank you very much for your kind review. It was a pleasure to know and support him.


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