Mansfield Care Ltd in City of Edinburgh | 5 Care Homes

Review of
Belleville Lodge
from Trish L (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Very happy with Bellville Lodge. The standard for everything is very high. The staff are brilliant and try their best include my mum in all of the activities. Management is great and nothing is too much trouble. I am happy in the knowledge that my mum is being well cared for and I don't need to worry

about anything. I am unable to comment on food and drink as mum has her own tube feed, but I am sure this will be in keeping with the high standards provided for everything else.

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Review of
Eildon House Nursing Home
from Hazel F (Daughter of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience

I am so pleased that my father spent his final days at Eildon House. Unfortunately, due to his declining health, he passed away within weeks of moving in. The care he received during his short stay was excellent - the staff were very kind and managed all his care needs with attention to detail and compassion.

They kept me fully informed of his situation and supported me during my visits. The end-of-life care he received was provided with great respect and dignity. Eildon House is a well-maintained, comfortable and very welcoming care home; I was always greeted with a smile and an update on my arrival. My father's room was charming; clean, spacious, and full of light, with a fantastic view of the Edinburgh skyline. Based on my experience, I would not hesitate in recommending Eildon House to anyone seeking care for themselves or a loved one.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you so much for your feedback. We wish you and your family best wishes.

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Review of
Belleville Lodge
from A M (Daughter of Resident) published on 13 September 2024

Submitted via Website • Report

Overall Experience

My Mum moved into Belleville Lodge Nursing Home in 2023. She is now settled and loves the building, her room and the staff are all wonderful and very caring, food is exceptional.
Mum loves looking out into both the front and rear gardens, which are beautiful and well-kept. On a nice afternoon, some

of the residents are to be found in the garden with coffee/tea and cake.
Her health has improved since being in the care of Belleville.
Activities are organised, but I would like to see a few more being organised, I do think that actual games/activities should be organised 7 days a week (in the morning and afternoon).
One staff member is very supportive and has regularly gone the extra mile with my Mum when she is having a bad day. All the staff are very approachable and definitely want the best for the residents.
The first time I visited Belleville Lodge, both my cousin and I felt like we were being embraced in a warm cuddle. That feeling has never diminished.

Reply from Lauren McKinlay, Business Development Manager at Belleville Lodge

Thank you so much for taking the time to write such a wonderful review, we are delighted your mum is enjoying life in Belleville Lodge.

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Review of
Eildon House Nursing Home
from Neil M (Husband of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience

Eildon is well run and the staff are courteous and caring. The accommodation is satisfactory and my wife has a comfortable bed and her person is clean. She is well-fed and shows no sign of weight loss. She is contented so far as can be judged but her communication is poor due to her dementia. I am satisfied

that Eildon is providing the best care available

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you for your feedback we appreciate it very much.

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Review of
Haugh House
from F J (Brother of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience

The staff are proactive in caring to meet the needs of the residents and go out of their way to provide a caring environment and provide activities for the residents e.g. armchair keep fit and signing songs along to music. I could not ask for better care!

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Review of
Eildon House Nursing Home
from L M (Respite Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

Our 90-year-old dad stayed at Eildon House for a 2-week respite stay. This was his first time in respite, so we were all nervous and a bit anxious. The manager and her staff were very supportive and gave us a lot of reassurance about respite care and our dad's adjustment to his 'holiday room'.
During

his stay, we found he was more alert and engaged during our visits. We managed to get him out several times during his stay to a local cafe something which has been difficult when at home.
The staff were always friendly and approachable. Eildon's House had a lovely homely feel about it, it was clean and the room my dad had was fantastic, bright, and airy with wonderful views of the Castle.
It was also lovely to see the residents doing their yoga exercises and getting pampered by the hairdressers.
Although there is a lack of garden space you are close to the Botanic Gardens for a trip out. We will definitely consider another respite stay in the future.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you so much, it was a pleasure to meet you all.

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Review of
Craighall House
from E L (Daughter of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience

My mother is very comfortable and well cared for at Craighall House. The staff are very attentive caring and welcoming. The size of the care home means that she gets a very personalised level of care, and the staff listens to her and always tries to ensure her needs are met. It gives me a lot of comfort

to know that she is safe and in such good hands. Her room is lovely, and it is very handy to have a small 'kitchen' area with a mini fridge, as my mother likes having her coffee maker, and it helps her maintain a feeling of independence. The ensuite shower room is also great. The staff always make visitors feel welcome and are also very helpful when it comes to arranging a taxi for an outing or to attend an appointment. It is fantastic having a Park nearby, for outings, and also a small convenience shop, for shopping trips. I am so grateful to the staff for everything they do to support my mother and for making Craighall House such a friendly and welcoming place.

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Review of
Belleville Lodge
from Gale M (Daughter of Resident) published on 4 June 2024

Submitted via Website • Report

Overall Experience

Mum has been at Belleville Lodge for nearly 6 months. The building and gardens are lovely and it is in a very peaceful part of town. She settled in quickly despite having lots of reservations about leaving her own home. The manager and the team create a very warm and caring atmosphere and I can be confident

that Mum is being well looked after. Staff are great at keeping me informed of any health issues and the 24-hour nursing care as well as access to the local GP and Advanced Practitioner Nurse is very reassuring. The activities coordinators arrange lots of appropriate and stimulating events for the residents. Family members are always made to feel welcome and are invited to join in. The staff are all very friendly and there is a low turnover of staff meaning that Mum has been able to get to know them and to build up relationships. Staff have all got a very good 'handle' on Mum and her likes and dislikes and they are able to meet her individual support and care needs.

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Review of
Belleville Lodge
from Y S (Daughter-in-law of Resident) published on 4 June 2024

Submitted via Website • Report

Overall Experience

I find the staff and manager to be very welcoming supportive and friendly to myself and other family or friends who visit my relative. Staff show compassion, empathy, and an interest in their resident's lives. They treat my relative with respect, and over the last few months, they know who she is and

what her likes and dislikes are and always try to include her in planned activities, where she often takes part indirectly away from the main group this is where she feels safe. She is very relaxed around the staff and she likes to give them cuddles as well as receiving them back from the staff members. My partner and I can now feel supported in knowing she is safe. I find the manager very supportive and will always be available to have a general chat or to answer questions, as well as all the staff she manages. We always receive a phone call if our relative has been unwell.

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Review of
Craighall House
from Davie D (Son of Resident) published on 24 May 2024

Submitted via Website • Report

Overall Experience

I’m absolutely delighted with the home which provides excellent care. The staff are so welcoming and friendly and everyone is made to feel at home. My dad is very happy here and that’s so good to see and gives me peace of mind too.

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Review of
Belleville Lodge
from Stewart S (Son of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

The manager and her team are very caring, professional and hard-working.
My mother was always very reluctant to go into a care home but after losing her husband of sixty-seven years and contracting dementia, it was obvious she needed more care.
After looking at several care homes, we looked at Belleville

Lodge and as soon as we entered, we could sense this was the place for our mum.
Mum settled with the care of the manager and staff almost instantly, this made a hard decision for our family so much easier. A few months on and Mum loves the staff and made friends with other residents.
I would highly recommend, this is a safe, friendly, clean and well cared for environment for our elderly loved ones.

Reply from Lauren McKinlay, Business Development Manager at Belleville Lodge

Thank you so much for taking the time to leave such a lovely review. We are very proud of the manager and the team at Belleville Lodge and are delighted your mum is enjoying living in her new home.

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Review of
Craighall House
from C A (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience

My Mother has been in the care home for a year. It is a very small, well-run care home. My Mother is very settled and happy here.
The staff is very helpful and accessible and it is very relaxed and friendly.
I cannot thank the staff enough for taking such good care of my Mother.

Reply from Jo Dickman, Manager at Craighall House

Thank you so much for your very kind comments, it's great to get positive feedback about what we are doing well. We love having Mum stay with us and enjoy her witty banter.

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Review of
Eildon House Nursing Home
from Frances J (Daughter of Resident) published on 30 April 2024

Submitted via Website • Report

Overall Experience

Since my mother came to the home she has been treated so well. Everyone is welcoming and always available to talk.
The home is always so clean and tidy and from the amazing smells coming from the kitchen, the food is excellent too.
I particularly like the social media posts, which give me an insight

into how the residents are entertained and cared for.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you for taking the time to write a review, we appreciate it very much.

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Review of
Craighall House
from Susan H (Daughter of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

My Mum has now been a Resident of Craighall House for over a year, Mum is well looked after and needs a lot of care to see her through the day. Mum and I have found the staff at Craighall House professional and courteous in any dealings we have had with them.
Mum also enjoys the food and loves a bit

of chit-chat with the staff.
We are happy to have found Craighall House although being small, it's like living with a large Family.

Reply from Jo Dickman, Manager at Craighall House

Thank you so much for your lovely comments, it is our pleasure to support your Mum as part of our Craighall family.

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Review of
Eildon House Nursing Home
from D J (Friend of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

Staff very attentive.
Pleasant to deal with.
Very clean establishment.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you so much for your feedback; we appreciate it very much.

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Review of
Eildon House Nursing Home
from Aly G (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

My mum moved into Eildon House in November 2023 with her little dog and they were both very warmly welcomed. All the staff are very friendly, happy and are very attentive. They have also been so kind to me and have supported me from day one as well, understanding that I have been feeling anxious, overwhelmed

and upset by my mum's health and have really looked after me as well. There is a lovely friendly family feel to the care home, the residents are always involved in activities in-house, going on outings or being pampered. Whenever I see my mum she is happy, her nails are done and she's mixing with the other residents in the lounge, not being kept in her room on her own. The activities manager is always coming up with new ideas for enrichment, she is extremely happy and bubbly and involves everyone. I cannot thank the staff enough for making both myself and my Mum feel so welcomed and looked after! I very much recommend Eildon House for your loved one, you won't be disappointed.

Reply from Lauren McKinlay, Business Development Manager at Eildon House Nursing Home

Thank you so much for taking the time to leave such a lovely and detailed review. We are delighted that you and your mum have benefited so much from the care and support delivered by the fantastic team at Eildon House.

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Review of
Eildon House Nursing Home
from Pauline G (Daughter of Resident) published on 27 November 2023

Submitted via Website • Report

Overall Experience

My mother moved into the care home in August 2023. She was given a very warm welcome by the staff and has settled in amazingly quickly. The staff are wonderfully supportive and caring, and they are always available to discuss any issues we may have. The care home provides a multitude of activities for

the residents and is very happy to hear of any ideas that would make residents stay happier.
We highly recommend Eildon House to anyone searching for the right nursing home for a loved one.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you for your feedback. If there is anything you need please let us know, we are always happy to help.

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Review of
Eildon House Nursing Home
from Daphne C (Niece of Resident) published on 23 November 2023

Submitted via Website • Report

Overall Experience

I had a number of issues I wished to discuss at a review meeting. I felt I was listened to and the care home acted on my requests. My aunt has been given a bigger room which she appreciates. This will enhance her lifestyle.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you for your feedback, we appreciate it. If there's ever anything else please let us know, we are happy to help.

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Review of
Eildon House Nursing Home
from Sam H (Husband of Resident) published on 17 November 2023

Submitted via Postal Card • Report

Overall Experience

I feel that my wife is well looked after.

Reply from Lorena Brown, Manager at Eildon House Nursing Home

Thank you for your feedback; we appreciate it very much.

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Review of
Haugh House
from Edward S (Son of Resident) published on 15 November 2023

Submitted via Website • Report

Overall Experience

Haugh House has been great for my mum. She was really nervous about moving to a home but after an initial settling-in period, she has really started to enjoy it. It's a small home so they don't have the facilities of some of the larger ones but this is more than made up for by the individual care that

they are able to provide and the ability to get to know my mum, that the smaller setting provides. The manager and one staff member provide great leadership and their dedication really shows. In addition, the location is amazing, it's great to be able to take Mum out to the shops, the farmers market or the botanical gardens.

Reply from Jo Dickman, Manager at Haugh House

Thank you so much for your kind words, it is really important to us to hear such lovely feedback, we pride ourselves on being able to make a difference in people's lives, focusing on their individual experiences.

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Care Homes Owned by Mansfield Care Ltd in City of Edinburgh

Mansfield Care Ltd Locations in City of Edinburgh (5)

Mansfield Care Ltd Reviews in City of Edinburgh (33)

Belleville Lodge

Eildon House Nursing Home

Belleville Lodge

Eildon House Nursing Home

Haugh House

Eildon House Nursing Home

Craighall House

Belleville Lodge

Belleville Lodge

Craighall House

Belleville Lodge

Craighall House

Eildon House Nursing Home

Craighall House

Eildon House Nursing Home

Eildon House Nursing Home

Eildon House Nursing Home

Eildon House Nursing Home

Eildon House Nursing Home

Haugh House

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