Mansfield Care Ltd in Scottish Borders | 4 Care Homes

Review of
Galahill House
from D C (Son of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

Overall good. Food could be improved given the fees that are charged.
Activities seem to be irregular. I don't think there is an activity-focused member of staff at present. Certainly nothing taking place at the moment.

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Review of
Millfield House
from Aileen N (Daughter of Resident) published on 19 July 2024

Submitted via Postal Card • Report

Overall Experience

Very happy. Well looked after. Staff amazing. Safe caring environment, Family environment. Homely feel. Good communication with the family. Very friendly and caring. Hairdresser 10/10.

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Review of
Millfield House
from Joyce H (Daughter of Resident) published on 27 June 2024

Submitted via Website • Report

Overall Experience

I find Millfield House to be a very lovely and safe place for my mother to stay. She has been at Millfield since 2021 and in this time I have found all the staff to be wonderful, caring, kind, patient and very hard working.
All taking excellent care of my mum.
I would have no hesitation in recommending

Millfield to any family or friends.

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Review of
Millfield House
from Nichola S (Daughter of Resident) published on 24 June 2024

Submitted via Website • Report

Overall Experience

My dad has been in Millfield for a number of years. The care he receives from the staff is first class. The meals are lovely. His room is really nice with a beautiful wet room to care for Dad's needs when showering. The staff treat all the residents like they are family and are always there to chat

and make you feel very welcome with a cup of tea/coffee and lovely homemade cake.

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Review of
Millfield House
from Andrea W (Daughter of Resident) published on 21 June 2024

Submitted via Website • Report

Overall Experience

My father has been in Millfield House for nearly a year. He has Parkinson's and Lewibody dementia. When he arrived he was painfully thin and extremely confused. In the past year with the care and devotion of the staff he has gained nearly two stone in weight and is eating much better. He socialises

with the residents and staff and has greatly improved.
The manager and the staff regularly update me, as I live in London and I get sent lovely photos of his time and days out.
I am extremely happy with all aspects of care and devotion shown not to just my father but also to his wife.
The manager goes above and beyond, as do all of the support staff.
Millfield is clean and a great environment for someone with dementia and I feel that without the care and support, he would be in a terrible way.
Thank you Millfield family for everything that you all do.

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Review of
St John's
from C H (Daughter of Resident) published on 23 May 2024

Submitted via Website • Report

Overall Experience

Carers are so good with my Mum and really look after her. Cannot fault the care and attention she gets at all. They really take their time and effort with her and deal with her type of dementia in a very sympathetic way.

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to write a review, we are so pleased you are happy with the care provided at St John's.

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Review of
St John's
from K D (Friend of Resident) published on 22 May 2024

Submitted via Website • Report

Overall Experience

I visited St John’s care home to visit an old family friend and was incredibly surprised at how lovely the home is, the gardens are incredible and the perfect place to have visits with loved ones on sunny days, the staff were polite and happy and I could tell this had a knock-on effect to the residents

living and thriving within the home each person took time out of there incredibly busy day to say hello make sure we were comfortable and that my friend had everything they needed from a cold drink to suncream and a sun hat. My friend couldn’t be happier in the home and sang the praises of each member of staff. The home itself is beautiful in a lovely location, one thing that surprised me is how nice the home smelled it didn’t have the typical clinical smell that care homes usually have but instead smelled fresh and clean. My friend told me how much they enjoyed being there and participating in everything the home had to offer. Lovely place, with residents and staff.

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to write such a lovely review. We are delighted your friend is enjoying life in St Johns.

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Review of
St John's
from Katie F (Granddaughter of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience

My grandad has been in this home for over a year now. The staff and residents are extremely welcoming and made him feel at ease right away. St John’s is a lovely size, has got a warm and cosy feel to it and we have made some wonderful friends throughout his stay.
Grandad particularly enjoys his nip

of whisky in the evening before bed!

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to review St John's. We are glad he is still enjoying his nightly dram!

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Review of
St John's
from M M (Daughter of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience

Our dad has been a resident at St John’s for over 2.5 years now and is happy and settled. The staff are fantastic and he has a great rapport with them. He prefers to spend the majority of his time in his room (his choice) and enjoys the peaceful surroundings and views from his window. He’s encouraged

to join in activities, but never forced, and this suits him really well. When he does join in he especially loves the live music entertainment in the main lounge and spending time in the gardens. Our family has peace of mind knowing he is happy and being well cared for.

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to review our home. We are glad that your dad is happy living in St Johns.

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Review of
Millfield House
from Neil D (Son of Resident) published on 30 April 2024

Submitted via Website • Report

Overall Experience

Mum very well looked after. As happy as can be expected. Health requirements have been met as have arisen and all staff are pleasant and friendly.

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Review of
Millfield House
from N W (Son of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience

My mother has lived in Millfield House for a number of years, I have seen how happy it makes my mother to be somewhere, where she feels safe and cared for by the wonderful staff at Millfield House. They take their time to talk to me and my family about my mother's care.
She has recently taken part

in the dementia U.K. walk with the assistance of family and the staff. She also enjoys the monthly coffee and cake mornings in the bespoke café area that offers privacy and comfort for all the family to visit her at the same time. She also enjoys socialising with the other service users in the home to take part in the various fun and meaningful activities in the home.
My mother likes the food and homemade cakes that are made in the home.

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Review of
Peebles Nursing Home
from Jon G (Son of Resident) published on 21 May 2023

Submitted via Website • Report

Overall Experience

Peebles Nursing Home, the excellent manager and all of the fantastic staff there, have looked after my mother for several years. She suffers from Huntington's so has needed some quite specialised care which the team have made every effort to provide. They are always helpful and welcoming and I would

highly recommend them.

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Review of
Galahill House
from J R (Daughter of Resident) published on 7 December 2022

Submitted via Website • Report

Overall Experience

A very caring and capable team of carers look after the residents of Galahill House.
The communal areas have recently been decorated and are very pleasant to sit in.
The grounds are beautiful and very well maintained.
Activities are offered Monday to Friday to residents who wish to participate.

The rooms are well-cleaned daily.

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Review of
Galahill House
from Sylvia W (Daughter of Resident) published on 30 November 2022

Submitted via Website • Report

Overall Experience

My mum has now resided in Galahill House for nine months. During that time my views have remained the same. I may add that the continual dedication and tender loving person-centred care from all staff are outstanding. There are also various daily activities that the residents can participate in if they

wish, from dominoes to singing and light seated exercise in the comfort of the delightful, newly refurbished lounge. There is also a fabulous new coffee area with lovely comfy seating for you and your loved one to have a coffee/tea and a chat. So would just like to thank all the staff members across the board - give yourselves a good pat on the back. You are doing an awesome job.

Reply from Alison Grant, Manager at Galahill House

Thank you for your review, we are more than appreciative of your views and hope to continue the best of care.

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Review of
Peebles Nursing Home
from I A (Wife of Resident) published on 4 November 2022

Submitted via Postal Card • Report

Overall Experience

The care home has been very kind and patient with my husband while looking after him before a care package allows him to come home. The food has been good and he has enjoyed it all. They have been chatty when he needs it. The only niggle is that he is often in his wheelchair all day and although I have

requested that he is transferred to a comfortable chair for some of the day this does not always happy, otherwise all excellent.

Reply from Tracey Hair, Home Manager at Peebles Nursing Home

Thank you very much for the kind review. We are pleased we have been able to provide a good, positive experience.

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Review of
St John's
from C P (Son of Resident) published on 4 November 2022

Submitted via Website • Report

Overall Experience

My father has been a resident for just over a year. He lives in a nice room with a nice view, and my mother was delighted that we got Dad into St Johns.
All the staff are very good with Dad, and it's great to know that he is in good hands. There are lots of activities going on if he wants to get involved.

Reply from Lucy Duffin, Operations Manager at St John's

Thank you for your kind review. We are so pleased your Dad is happy at St John's.

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Review of
St John's
from C P (Wife of Resident) published on 7 February 2022

Submitted via Website • Report

Overall Experience

My husband has now been living at St John’s for a good while now. He is so well looked for; he thinks he’s in a hotel. He loves to brag about how well the staff look after him. He says he enjoys his wee visits from the manager and that she sits and has a cuppa with him; he has thrived there. I am so

happy to have found St John's. What great peace of mind I have now.

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Care Homes Owned by Mansfield Care Ltd in Scottish Borders

Mansfield Care Ltd Locations in Scottish Borders (4)

Mansfield Care Ltd Reviews in Scottish Borders (17)

Galahill House

Millfield House

Millfield House

Millfield House

Millfield House

St John's

St John's

St John's

St John's

Millfield House

Millfield House

Peebles Nursing Home

Galahill House

Galahill House

Peebles Nursing Home

St John's

St John's

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