How many Care Homes does Randolph Hill Nursing Homes Group Ltd own?

Randolph Hill Nursing Homes Group Ltd own 7 Care Homes.

Which Randolph Hill Nursing Homes Group Ltd Care Homes have the highest review score?

Kirk Lane Home , Holmesview & Fidra House have the highest review score.

Randolph Hill Nursing Homes Group Ltd | 7 Care Homes

Review of
Fidra House
from A V (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

The professional medical and auxiliary care are excellent; my relative is very well looked after and is very happy and reassured in the home. Sometimes, communication with management and staff can be complicated for us because we don't live locally and visit once a month. Hopefully, since pointing this

out to the management, this will improve.

Reply from Julie Kennedy, Marketing Manager at Fidra House

Many thanks for your feedback. It is so good to hear that your relative is happy, and that you find the care to be of such a high standard. I believe management have recently spoken with you regarding your communication preferences.

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Review of
Muirfield
from M R (Husband of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

It is always difficult to make the decision to put a loved one into a care home We have been married for 61 years so it is a huge change to live apart for both of us Thankfully it was the best thing we could have done. It is a great relief to me to see her being extremely well looked after and cared

for in the home. I cannot fault the care she is getting. All the staff do a first rate job, in addition keeping me advised of her medical needs when they change, which can be daily. I cannot find fault with this Home knowing that my wife is being very well cared for in a safe, comfortable environment.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. We understand that this has been such a difficult decision and huge change for you and your wife of over 61 years. It is pleasing to know though that you are so pleased with your wife's care, comfort and safety. With best wishes.

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Review of
Holmesview
from Sally F (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mum moved in to Holmesview in June 2023, with advanced dementia and high nursing care needs. As a family we have nothing but praise and appreciation for the level of care which has been provided. Mum can't express her wishes but staff respond to her with kindness and compassion and have been able

to get to know her at some meaningful level. This is a sad time for us as a family but we are always made welcome, and staff are responsive to any issues or questions which we raise in relation to mum's needs. We have peace of mind that mum is well cared for, clean and safe. Thank you.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you for your feedback and praise. We understand how difficult this time is for you and your family but it is good to know you feel your mum is well cared for and you can have peace of mind. Best wishes from the team.

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Review of
Holmesview
from Jack S (Brother of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

I visit my sister here and I am impressed by the helpful staff and the well maintained and bright property.
My sister who is 91 speaks highly of the support she gets round the clock especially as she has both hearing and visual disabilities.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is so lovely to hear that you are impressed with our staff and the home, and that your sister speaks highly too of the care she receives. Best wishes from the team.

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Review of
Ashley Court
from J. T. M (Son of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Ashley court has a warm and friendly atmosphere. All staff are very polite and always happy to help. Mums room very homely as she was able to bring a few things from home. Rooms are spotless and finished with nice quality furnishings throughout the home. Lots to keep you busy has a really good activity

programme weekly bus trips which mum loves. Always have themed activities as in burns night, Easter, Halloween many more. They get a very varied menu which mums seems happy with. Can't praise all the staff highly enough.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you very much for your review. It is great to hear that you are so pleased with the staff and facilities, and that your mum especially loves the bus trips. The staff will be delighted with your praise.

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Review of
Holmesview
from S G (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

This is an excellent care facility where the staff treat all the residents and relatives individually and with respect. The rooms and communal areas are spotless and homely. The staff encourage residents to participate in a wide range of activities both indoors and by going out on excursions. I know

that my relative is happy and well cared for.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you very much for your feedback. We are delighted to hear that you find the home spotless and homely, and that you know your relative is so well cared for. Best wishes.

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Review of
Holmesview
from A J (Niece of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

All the staff are always welcoming, professional and courteous. My Aunt receives consistently excellent care and she is treated with respect.
Holmesview is well maintained. Family and friends are always made welcome. If there is a matter to discuss or inform me about, the staff contact me quickly.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is so good to hear how well you feel your aunt is being cared for with us. Thank you for letting us know, and for your feedback regarding our welcome and communication. Best wishes.

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Review of
Holmesview
from J L (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Amazing care home. We couldn't be happier with the care Mum is receiving. The staff are really friendly and caring towards not just our mum but her visitors too. Always lots of things going on and they make such an effort for all the residents at Christmas adding personal thoughtful gifts. We cannot

praise them enough.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you very much for your feedback. It is so lovely to hear that you are so pleased with the care for your mum, and that you are full of praise for our team.

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Review of
Holmesview
from Gillian M (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mum has been resident in Holmesview Broxburn since May 2024, the care she is receiving is second to none, she is well looked after 24/7, Holmesview is extremely comfortable and spotlessly clean. There are always activities that she can join in which includes runs out in the minibus, colouring in

pictures dominoes, getting her hair and nails done which she loves, activities seem to vary from resident to resident. A warm welcome is always awaiting from every staff member when I go to visit my mum.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is wonderful to hear your feedback regarding the care for your mum and especially the activities that she enjoys. The team will be so pleased.

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Review of
Holmesview
from L K (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mum took up residency a week ago in Holmesview. She has settled really well thanks to the dedication and care of the staff. The staff are friendly and nothing is too much trouble. The food menu is varied. The rooms are a high standard with a homely feel. My mum is comfortable and in safe hands.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is good to hear that your mum is comfortable and settling well. Thank you very much for letting us know - the team will be so pleased.

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Review of
Holmesview
from C L (Daughter-in-law of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Staff are very professional in approach. All grades of staff are friendly and interact with us as a family. My family member is treated with respect and dignity. Her individuality is catered for at all times. There is always something going on at the home, staff go the extra mile with these activities

and also outings. I have had a lot of experience with care homes and this one definitely surpasses my previous experiences.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is so good to hear your feedback, especially given your experience. We are delighted to hear that your family member is well cared for, and enjoys the activities and outings.

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Review of
Holmesview
from F T (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Our Dad is so very happy at Holmesview. He feels safe, respected and very well cared for. When we walk through the home all staff stop to talk to him calling him by his first name - this is any member of staff including kitchen, domestic etc staff and they are all so very friendly towards him. Management

are very welcoming and approachable and reception staff interact great with both residents and family members. The entertainment staff go above and beyond to make sure all residents are included and have a very varied programme to suit the needs of all residents. We have recommended Holmesview to friends who have been looking for care homes for their parents.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is lovely to hear that your Dad is so happy and feels so well cared for, and that you feel staff and management are welcoming, building relationships with residents and families. Our activities team will also be pleased to hear your wonderful feedback regarding their programme for residents. Thank you.

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Review of
Holmesview
from Mike M (Stepson of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My stepmum has been a resident of this care home for nearly two years and I can honestly say we could not have a better place for her to stay. All the staff are friendly and caring and we have never had any issues. Our main priority is the well-being of my stepmum and we can relax totally knowing she

is cared for and well looked after.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you for your feedback regarding the care for your stepmum. We are so pleased to hear that you can feel relaxed and have peace of mind. Best wishes.

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Review of
Holmesview
from Linda J (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mum is always treated with respect and dignity. She has a good relationship with all the staff. Her views are always listened to and acted upon where appropriate. The home itself is always spotlessly clean and the staff are very friendly and approachable, always ready with a smile and a kind word.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you for providing feedback. It is so good to hear that you feel your mum has a good relationship with our staff, and her views are always listened to. Best wishes.

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Review of
Kirk Lane Home
from Horst R (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience

Staff are really friendly (like a new family), approachable, attentive, professional and get the impression that nothing is too much.
There are plenty of activities during each week, including use of coach to take regular trips out which my Mum enjoys.
Witnessed the use of the function room that had

a small orchestra playing delightful music. Also can be used as a cinema room and other activities.
Maintained garden with path and benches is relaxing and peaceful.
Like all aspects of this nursing home, the spacious bedrooms are of high standard and we could add our own furniture and pictures (Maintenance Team were really helpful in hanging up pictures, which was a welcome surprise).
In summary, a place that gives me peace of mind for my Mum's health, wellbeing and comfort. This nursing home should be the benchmark for all nursing homes, and if someday I had to be looked after, then I would want to move here.
Thank you to all at Kirk Lane for all that you do.

Reply from Julie Kennedy, Marketing Manager at Kirk Lane Home

Thank you very much for your lovely feedback. The team will be delighted to hear that you are so pleased with the care and facilities, and you have such peace of mind for your mum's health, wellbeing and comfort.

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Review of
Ashley Court
from A S (Wife of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Since my husband has been in residence with you I cannot praise the care he is receiving highly enough. You are all so kind and nothing is any trouble. Your carers are all so kind and deal with his every need. I thank you all.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so very much for your lovely feedback. The team will be so pleased to hear that you are so happy with the care provided for your husband. Best wishes.

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Review of
Fidra House
from M C (Wife of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident of Fidra House for 18 months. Throughout this time I have found the care to be exceptional. All the staff both care and support staff are very friendly and address me by name. This creates a relaxed, though professional attitude.

Reply from Julie Kennedy, Marketing Manager at Fidra House

Thank you very much for leaving a review. The team are delighted to hear your feedback. We are so pleased that you find the care for your husband to be exceptional, and that you are also impressed with the friendly atmosphere. Best wishes.

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Review of
Fidra House
from Morag C (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident at Fidra now for 18 months and absolutely loves it. The staff go above and beyond to accommodate mums needs and always make us as a family very welcoming every time we visit. The home is extremely clean and friendly and provide a wonderful loving environment to all their residents.

Mum particularly loves the activities and we are always notified of anything she participates in and communication between the home and the family is fantastic. The senior staff always make sure we are involved in any aspect of mums care and keep us updated with anything that's going on. Mum unfortunately became very poorly latter end of last year and thanks to the staffs quick thinking and response she was admitted to hospital where she stayed for 6 weeks before going back home to Fidra. It was so lovely to see all the staff welcoming her back and as family we are so grateful to them. Working as a nurse myself it's reassuring to know mum is being looked after with care and compassion.

Reply from Julie Kennedy, Marketing Manager at Fidra House

It is wonderful to hear that your mum loves her home at Fidra House, and that you feel so reassured. The team are so pleased to hear your review regarding the welcoming atmosphere, the cleanliness, activities, and the care. Thank you very much for letting us know. Best wishes.

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Review of
Kirk Lane Home
from H L (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mum gets the best care from the nurses right through to the maintenance staff.
Going away now is not a problem as I know she will be looked after to a very high standard.
Also knowing that if she needs to see the doctor it's attended to very quickly.

Reply from Julie Kennedy, Marketing Manager at Kirk Lane Home

Thank you for your lovely review. It is great to hear that you are so pleased with the standard of care and support for your mum from all teams. Best wishes.

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Review of
Fidra House
from E H (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My husband and I had Christmas lunch with my father which was lovely. All the staff, as always, were very welcoming and friendly. The meal was very good and we all enjoyed it. A couple of days later our daughter and her family came for the day. This included 3 young children (my fathers great -grandchildren)

and their dog! Again we were made to feel very welcome and as there were so many of us, we were given the "quite room" - although not very quiet with the children! Everyone was very welcoming and we were given tea and coffee and some treats for the children. The atmosphere at Fidra is always friendly, welcoming and as homelike as they can make it.

Reply from Julie Kennedy, Marketing Manager at Fidra House

We are so pleased that your family were able to celebrate Christmas with your father in such a special way. Thank you for letting us know how welcome you all felt as that is how we like it to be. Many thanks.

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Care Homes Owned by Randolph Hill Nursing Homes Group Ltd

Randolph Hill Nursing Homes Group Ltd Locations (7)

Randolph Hill Nursing Homes Group Ltd Reviews (134)

Fidra House

Muirfield

Holmesview

Holmesview

Ashley Court

Holmesview

Holmesview

Holmesview

Holmesview

Holmesview

Holmesview

Holmesview

Holmesview

Holmesview

Kirk Lane Home

Ashley Court

Fidra House

Fidra House

Kirk Lane Home

Fidra House

Awards / Recognitions (1)

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Frequently Asked Questions about Randolph Hill Nursing Homes Group Ltd

How many Care Homes does Randolph Hill Nursing Homes Group Ltd own?

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