How many Care Homes does Randolph Hill Nursing Homes Group Ltd own?

Randolph Hill Nursing Homes Group Ltd own 7 Care Homes.

Which Randolph Hill Nursing Homes Group Ltd Care Homes have the highest review score?

Kirk Lane Home , Holmesview & Fidra House have the highest review score.

Randolph Hill Nursing Homes Group Ltd | 7 Care Homes

Review of
Ashley Court
from J N (Sister of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Staff very friendly & helpful & patient. My sister is well looked after & very settled here.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so good to hear that you are so pleased with the staff, and that your sister is well cared for. Thank you.

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Review of
Ashley Court
from J T (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My brother and myself and my dad are happy with the care and have no concerns.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so much for your wonderful review. It is so good to hear that you, your brother, and your dad are so happy with the care and facilities.

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Review of
Ashley Court
from A S (Wife of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

I would like to say that since my husband has been with you I cannot thank you enough for the kindness and care you have shown to him. All the carers who are looking after him are amazing. So kind and nothing seems a bother. Their understanding is quite exceptional. A huge thanks to all involved.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

The team will be delighted to hear your feedback. Thank you so much. It is so good to hear that you are so pleased with the kindness and the care from those looking after your husband. Best wishes.

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Review of
Ashley Court
from Catherine B (Friend of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Since being in respite in August and obtaining a full time place in November, our friend has been extremely well cared for. I find the staff caring and cooperative with a professional but friendly attitude . There are many activities for residents to take part in and the outdoor trips have proved a

success for our friend. She is extremely happy there and enjoys the food and company of others. We have no complaints at all and very happy with the level of care provided.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so lovely to hear that you are so pleased with the care provided for your friend. The activities and outdoor trips are very popular and it is wonderful to hear that your friend enjoys these so much. Many thanks for taking the time to leave your feedback.

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Review of
Ashley Court
from Ruth M (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Excellent, compassionate care for my mum by all staff, coupled with fantastic support for the whole family.
Food is of a high standard, with a great choice, and entertainment options are carefully thought out.
The environment is pleasant and garden areas are welcoming.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you so much for your review. It is so pleasing to hear that you are impressed with the care, the activities, and all of the facilities. Best wishes.

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Review of
Ashley Court
from W H (Son-in-law of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Ashley Court and it's staff continue to deliver an excellent care experience for my mother in law who has significant health issues. From the welcome from the receptionist to the helpful , respectful friendly and professional responses from the nursing/care/activity/domestic/
auxiliary and management

team there is nearly always a very positive atmosphere evident. This has been seen both during the day and evening and is even more commendable given the wide range of need within the resident group. Two particular strengths are the lovely,caring,compassionate and engaging manner everyone, regardless of position,has interacted with my mother in law and the excellent communication links both by phone and when visiting, especially with the nursing staff. We continue to be impressed with the motivation of staff to encourage her to join in activities, especially as regards outings in the minibus.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so good to hear that your first impression right through to the management within the home is impressive, and that you are happy with the care for your mother in law. It is wonderful to hear that she especially enjoys the bus trips, along with the activities. Thank you.

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Review of
Ashley Court
from H M (Husband of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

My wife has been a resident since 2022
At present her dementia is fast deteriating
The management are completely in control, and know all the residents by their Christian name
Their leadership is clear to observe, and they arrange up to date training for all their staff
The management also visit

and chat to the residents on a daily basis
The senior nurse treats the residents with compassion and explains in full what medication is prescribed and what effect it has on their condition
These nurses are very proactive in their duties
The carers not only have great compassion, but also patience and understanding of the residents condition and care requirements
My good lady has a good relation with the management and stall which assisted greatly in her settling in to a very well operated nursing home
I would have no hesitation in recommending Ashley Court to all looking for a nursing home for their loved ones

Reply from Julie Kennedy, Marketing Manager at Ashley Court

From the carers to the nurses, and leadership team, we are always pleased to hear your reviews of each are very positive. and that they offer good engagement, understanding, and care for your wife. Thank you very much. Best wishes.

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Review of
Ashley Court
from Susan C (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

I can't speak highly enough of Ashley Court Nursing Home and the incredible care they provide for my mum. The staff are warm, friendly, and always engage with her brilliantly, making her feel valued and comfortable. It's reassuring to see how well they look after her, always treating her with kindness

and respect. My dad is there on a daily basis and all staff make him feel very welcome and always take the time to have a conversation with him. The home itself has lovely surroundings, creating a peaceful and welcoming atmosphere and the rooms are spotless. I'm truly grateful to the entire team for their dedication and support.
Highly recommended!

Reply from Julie Kennedy, Marketing Manager at Ashley Court

It is so lovely to hear that you feel your mum is being looked after with such care and respect, and that your dad too feels so welcome. Thank you so much for your feedback.

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Review of
Ashley Court
from Eric R (Son of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Mum moved to Ashley Court mid January and the care taken by all of the staff has helped mum settle in and feel comfortable. I would like to thank the managers and the two ladies for their help negotiating the paperwork and making it as straightforward as possible. As a family we are delighted that

mum is in such a caring home.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

So good to hear that the team helped to make everything as straightforward as possible, and that your mum is settling well. Many thanks.

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Review of
Ashley Court
from Maureen L (Daughter-in-law of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

From entering at reception all staff are polite & friendly.
Communication is excellent regarding any concerns they have re your relative/ family member.
Activities are great....varied something for all residents.
Open days ...good staff to relative relations.
Cleanliness can't fault.
Highly recommend!

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you for your wonderful review. It is great to hear that you are particularly impressed with the activities and the communication. The team will be so pleased. Best wishes.

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Review of
Muirfield
from J C (Power of Attorney of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

This is our first experience of Nursing Homes & we are very very impressed with Muirfield Gullane. The cleanliness, the attention to detail, the staff, the care & overall complete professionalism by all staff.
The staff all have time to talk, to care & to listen, and to get to know the resident AND

the love-ones & extended family. Many many thanks!

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. We are so pleased that you are impressed with all the little details, as well as the professionalism from the team, and that you and your family are very much included.

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Review of
Fidra House
from A V (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

The professional medical and auxiliary care are excellent; my relative is very well looked after and is very happy and reassured in the home. Sometimes, communication with management and staff can be complicated for us because we don't live locally and visit once a month. Hopefully, since pointing this

out to the management, this will improve.

Reply from Julie Kennedy, Marketing Manager at Fidra House

Many thanks for your feedback. It is so good to hear that your relative is happy, and that you find the care to be of such a high standard. I believe management have recently spoken with you regarding your communication preferences.

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Review of
Muirfield
from M R (Husband of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

It is always difficult to make the decision to put a loved one into a care home We have been married for 61 years so it is a huge change to live apart for both of us Thankfully it was the best thing we could have done. It is a great relief to me to see her being extremely well looked after and cared

for in the home. I cannot fault the care she is getting. All the staff do a first rate job, in addition keeping me advised of her medical needs when they change, which can be daily. I cannot find fault with this Home knowing that my wife is being very well cared for in a safe, comfortable environment.

Reply from Julie Kennedy, Marketing Manager at Muirfield

Thank you very much for your feedback. We understand that this has been such a difficult decision and huge change for you and your wife of over 61 years. It is pleasing to know though that you are so pleased with your wife's care, comfort and safety. With best wishes.

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Review of
Holmesview
from Sally F (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mum moved in to Holmesview in June 2023, with advanced dementia and high nursing care needs. As a family we have nothing but praise and appreciation for the level of care which has been provided. Mum can't express her wishes but staff respond to her with kindness and compassion and have been able

to get to know her at some meaningful level. This is a sad time for us as a family but we are always made welcome, and staff are responsive to any issues or questions which we raise in relation to mum's needs. We have peace of mind that mum is well cared for, clean and safe. Thank you.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you for your feedback and praise. We understand how difficult this time is for you and your family but it is good to know you feel your mum is well cared for and you can have peace of mind. Best wishes from the team.

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Review of
Holmesview
from Jack S (Brother of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

I visit my sister here and I am impressed by the helpful staff and the well maintained and bright property.
My sister who is 91 speaks highly of the support she gets round the clock especially as she has both hearing and visual disabilities.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is so lovely to hear that you are impressed with our staff and the home, and that your sister speaks highly too of the care she receives. Best wishes from the team.

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Review of
Ashley Court
from J. T. M (Son of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Ashley court has a warm and friendly atmosphere. All staff are very polite and always happy to help. Mums room very homely as she was able to bring a few things from home. Rooms are spotless and finished with nice quality furnishings throughout the home. Lots to keep you busy has a really good activity

programme weekly bus trips which mum loves. Always have themed activities as in burns night, Easter, Halloween many more. They get a very varied menu which mums seems happy with. Can't praise all the staff highly enough.

Reply from Julie Kennedy, Marketing Manager at Ashley Court

Thank you very much for your review. It is great to hear that you are so pleased with the staff and facilities, and that your mum especially loves the bus trips. The staff will be delighted with your praise.

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Review of
Holmesview
from S G (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

This is an excellent care facility where the staff treat all the residents and relatives individually and with respect. The rooms and communal areas are spotless and homely. The staff encourage residents to participate in a wide range of activities both indoors and by going out on excursions. I know

that my relative is happy and well cared for.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you very much for your feedback. We are delighted to hear that you find the home spotless and homely, and that you know your relative is so well cared for. Best wishes.

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Review of
Holmesview
from A J (Niece of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

All the staff are always welcoming, professional and courteous. My Aunt receives consistently excellent care and she is treated with respect.
Holmesview is well maintained. Family and friends are always made welcome. If there is a matter to discuss or inform me about, the staff contact me quickly.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is so good to hear how well you feel your aunt is being cared for with us. Thank you for letting us know, and for your feedback regarding our welcome and communication. Best wishes.

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Review of
Holmesview
from J L (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Amazing care home. We couldn't be happier with the care Mum is receiving. The staff are really friendly and caring towards not just our mum but her visitors too. Always lots of things going on and they make such an effort for all the residents at Christmas adding personal thoughtful gifts. We cannot

praise them enough.

Reply from Julie Kennedy, Marketing Manager at Holmesview

Thank you very much for your feedback. It is so lovely to hear that you are so pleased with the care for your mum, and that you are full of praise for our team.

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Review of
Holmesview
from Gillian M (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My mum has been resident in Holmesview Broxburn since May 2024, the care she is receiving is second to none, she is well looked after 24/7, Holmesview is extremely comfortable and spotlessly clean. There are always activities that she can join in which includes runs out in the minibus, colouring in

pictures dominoes, getting her hair and nails done which she loves, activities seem to vary from resident to resident. A warm welcome is always awaiting from every staff member when I go to visit my mum.

Reply from Julie Kennedy, Marketing Manager at Holmesview

It is wonderful to hear your feedback regarding the care for your mum and especially the activities that she enjoys. The team will be so pleased.

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Care Homes Owned by Randolph Hill Nursing Homes Group Ltd

Randolph Hill Nursing Homes Group Ltd Locations (7)

Randolph Hill Nursing Homes Group Ltd Reviews (142)

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Ashley Court

Muirfield

Fidra House

Muirfield

Holmesview

Holmesview

Ashley Court

Holmesview

Holmesview

Holmesview

Holmesview

Awards / Recognitions (1)

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Frequently Asked Questions about Randolph Hill Nursing Homes Group Ltd

How many Care Homes does Randolph Hill Nursing Homes Group Ltd own?

Which Randolph Hill Nursing Homes Group Ltd Care Homes have the highest review score?

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