How many Care Homes does Third Life Care Ltd own?

Third Life Care Ltd own 4 Care Homes.

Which Third Life Care Ltd Care Homes have the highest review score?

Northwood House , Rosehall & Craig-en-Goyne have the highest review score.

Third Life Care Ltd | 4 Care Homes

Review of
Craig-en-Goyne
from Allister M (Son of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

A very friendly and clean care home surrounded by beautiful gardens in a lovely location. Staff are very helpful and never had an issue they haven't dealt with promptly.
My mother is very happy there and has been well looked after over the last few years.
Highly recommend.

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Review of
Rosehall
from J M (Niece of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

Overall care is good, range of activities is excellent. The only issue is other residents accessing rooms and personal property being removed and not returned. The staff are friendly and approachable.

Reply from Nicola Thomson, Home Manager at Rosehall

Thank you for your kind comments. I apologise if your relative has had issues with their personal property being removed by other residents. I would be happy to discuss your concerns and find a solution.

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Review of
Rosehall
from John P (Son of Resident) published on 30 October 2024

Submitted via Website • Report

Overall Experience

We have only positive experiences with Rosehall. Mum went into the home in January 2022. The staff are genuinely kind, and caring and always have the resident's welfare at heart. The home exudes a lovely warm and friendly atmosphere.
Our mum is so happy and content at Rosehall and they have been able

to get her to take part in activities and outside visits.
The staff are always available to give updates and discuss how mum is doing as well as keeping us up to date with changes in medication etc.
On behalf of the family, I would like to thank them for all their support throughout as they have made what could be a stressful time stress-free.
Thanks again.

Reply from Nicola Thomson, Home Manager at Rosehall

Thank you for your positive comments about the care provided for your mum. I will pass your comments to the staff who will be delighted to hear your praise for their efforts in providing a home where your mum feels content and that as a family, you feel she is very well cared for.

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Review of
Northwood House
from Jane C (Daughter of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience

Northwood House is a good caring/nursing home. Where the staff and management work well together to provide excellent care to residents. The home is always presentable, care in cleaning and odour free. Manager is easily at hand on phone or email or in person. The nurses are friendly and informative.

The carers are cheerful and friendly.

Reply from Annette Gillies, Manager at Northwood House

Thank you for your lovely review. These comments make all the difference to the staff, knowing they have the support of families. It's a pleasure to look after your mum.

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Review of
Northwood House
from E M (Niece of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

The care my aunt received at Northwood over four years has been exemplary. We particularly appreciated the person-centred nature of her care. As a retired senior nurse, staff preserved her dignity and encouraged her to speak about her experiences, even involving her in sitting in on staff training as

this was an environment where she was very comfortable. As carers staying a distance away, we have been kept well-informed by staff and involved through regular Family and Friends Meetings. There are plenty of activities and it is a warm, happy and positive place. We have dealt with several care homes with other family members. They are not all the same. I would wholeheartedly recommend the care at Northwood.

Reply from Annette Gillies, Manager at Northwood House

Thank you so much for the kind words. Your aunt was always interested in what nursing training we had and was lovely to see her face light up when we were talking nurse nurse-orientated things with her. It's been a pleasure to have looked after her and your involvement in her care too.

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Review of
Northwood House
from Claire M (Daughter of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident in Northwood for just under 2 years and we are delighted with the service which is kind caring and very welcoming.
My mum has received the highest standard of care and really importantly love and affection in a family environment.
Staff are very knowledgeable and go above

and beyond for the residents.
Entertainment is consistent and varied with outside agencies such as hairdressing and podiatry being a constant.
We are so happy with the choice of Northwood and so is Mum.
We would highly recommend it.

Reply from Annette Gillies, Manager at Northwood House

It is a pleasure to care for your mum and that you class this as a family environment. We do our best at Northwood to make this a home for both residents and families. Thank you for your kind words, I'll be sure to pass them on to the staff.

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Review of
Northwood House
from Gordon M (Son of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience

Up till her passing, my mother received fantastic care and really loved staying in Northwood.
The activities kept her alert and she enjoyed the singing and exercise classes most of all.
In her final days, the manager and the staff treated Mum with kindness, care and dignity. I cannot thank them enough

for their care and support for the family.

Reply from Annette Gillies, Manager at Northwood House

It was a pleasure to have the company of your mum within the home, she was a very bright flame who is sorely missed. She certainly was the activity queen! It's lovely that you want to stay involved with the home, helping with outings and fundraisers. Thank you for your kind words, I'll make sure to pass them on to the staff.

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Review of
Northwood House
from J B (Daughter of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Caring, thoughtful staff, not only to residents but to the families. Lots of interesting activities both within the setting and outwith, ie visits to ponies, afternoon teas, fetes, games evenings etc. Residents are able to have bespoke care, can dine in their own rooms if they wish from time to time,

and can choose whether or not to attend activities. There is always some interaction with residents by staff which is good to see. The manager holds family and friends meetings which, although I have only attended two, it is clear that, if there is a problem, she is keen to hear in order to rectify it. Food seems to be great too, not only the meals but also the cakes etc in between which always goes down well with my mum. Care was taken, too, with regard to seating at meals which is great. Seeing photos of Mum on their social media page is lovely to see especially as I don't live nearby.

Reply from Annette Gillies, Manager at Northwood House

Thanks for the lovely comments. We are pleased that the hard work our staff put into meaningful activities is appreciated by families as much as the residents. We're glad that the meetings and social media page helps you keep in touch with your mum.

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Review of
Craig-en-Goyne
from S B (Daughter of Resident) published on 17 April 2024

Submitted via Website • Report

Overall Experience

My Mum suffers from mixed dementia and has done it for a number of years. It was important to keep her in her own home for as long as I possibly could but it became clear that this was no longer a feasible option and needed care. It was an incredibly difficult decision to make, made worse by the fact

that I live over 450 miles away in London. Having researched various homes none of them had the welcoming and homely feel that Craig-en-Goyne has. From the minute you step through the door, there’s a warmness from all the staff which has helped give me the peace of mind that my Mum would be well cared for and looked upon as part of the Craig-en-Goyne family. Whilst it’s very early days as my Mum hasn’t been there long, the staff are doing everything they can to help her settle into her new home and also helping me with the adjustment by keeping in regular contact and assuring me to call whenever l want to find out how she’s getting on. I wouldn’t hesitate to recommend Craig-en-Goyne.

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Review of
Rosehall
from A B (Daughter of Resident) published on 14 December 2023

Submitted via Website • Report

Overall Experience

Excellent staff who treat my mum with care and respect.
Nothing is too much trouble for them. They go the extra mile to keep me updated about Mum.
Management is friendly and accessible.
The home is clean and tidy and so is Mum's room.

Reply from Nicola Thomson, Home Manager at Rosehall

Thank you for your kind words which I will pass on to the staff.

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Review of
Rosehall
from K F (Daughter of Resident) published on 23 November 2023

Submitted via Website • Report

Overall Experience

Rosehall provides a safe environment for my mum and dad.
Raised an issue to the care home manager and her deputy - it was then dealt with professionally and quickly!
Excellent service.
Also, carers look after my mum and dad well - the selection of home-cooked meals and food are just right.

Reply from Nicola Thomson, Home Manager at Rosehall

Thank you for your kind words, I will pass your comments on to the staff.

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Review of
Northwood House
from M M (Daughter of Resident) published on 2 August 2023

Submitted via Website • Report

Overall Experience

Caring staff. Excellent activities. Treat my mum like she was their mum. Good food and plenty of it. Lots of fluids. House is clean and in good repair. Would recommend this care home. Staff take really good care of the residents. I would stay there myself.

Reply from Annette Gillies, Manager at Northwood House

Thanks for the lovely feedback. We do see our residents as part of our extended family, especially as we are a small service with just twenty residents. We appreciate that families see this as a homely environment for their relatives.

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Review of
Northwood House
from S Q (Daughter of Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience

My Mum has been a resident for nearly three years and is settled and well cared for. She is always well turned out and her clothes are well looked after. The staff are all so friendly and are very kind and attentive to my Mum. Northwood House always seems a happy, calm place which means the residents

are happy. My Mum doesn’t want to join in any activities, apart from the exercise classes and chooses to remain in her room and this is respected.
I always feel welcome and able to talk to a member of staff or the manager about any concerns I have. Thank you to all the team for doing an excellent job.

Reply from Annette Gillies, Manager at Northwood House

Thank you for your review. The staff appreciate the positive feedback and we genuinely feel that we are one big family here.

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Review of
Westlea
from Andrew M (Son of Resident) published on 31 January 2023

Submitted via Website • Report

Overall Experience

Our mum was a resident in Westlea from July 2021 until she passed away in late December 2022.
She was always an independent lady so it took a wee while for her to settle but she was eventually very happy. The staff were always very helpful and approachable and contacted us frequently.

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Review of
Northwood House
from S S (Daughter of Resident) published on 15 December 2022

Submitted via Website • Report

Overall Experience

My mother is very happy in this care home. All the staff are so caring and keep me up to date with all aspects of my mother's care. There are plenty of activities for my mother to take part in if and when she chooses. The staff made a lovely cake for her birthday and threw a little party for her. The

overall atmosphere is warm and friendly.

Reply from Annette Gillies, Manager at Northwood House

It's our pleasure to look after your mum, thanks for your lovely comments. It's always nice to feedback to the staff how well their care is appreciated.

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Review of
Northwood House
from L M (Daughter of Resident) published on 14 December 2022

Submitted via Website • Report

Overall Experience

This is a lovely care home. Despite the increased demands on staff due to the Covid pandemic, they have maintained high standards of care and compassion for their residents. The house has a welcoming atmosphere and when visiting I am often met by the sound of hearty laughter coming from both staff and

residents alike. At Northwood House Care Home the staff genuinely care. There are a variety of activities for residents to get involved in if they wish. The food is exceptional and there is plenty of it, special warming plates are supplied to residents who may take a little longer to eat than others ensuring that they get to enjoy this lovely food at its best. I would have no hesitation in recommending this care home to others and over the past year I have done so on a number of occasions.

Reply from Annette Gillies, Manager at Northwood House

Thanks for the lovely feedback, it's always great to let the staff know that their hard work is appreciated. We hope that we continue to provide lots of laughter throughout the home as well as good care.

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Review of
Northwood House
from S W (Daughter of Resident) published on 2 December 2022

Submitted via Website • Report

Overall Experience

Excellent management of the service. The nurses there are excellent, as are the catering and carers. My mother is safe, cared for and about, and they have provided comfort to myself at a time when my mother could no longer care for herself. My mother only has to ask, and she gets help and assistance.

The management and nurses provide excellent communication on a regular basis, which I am extremely grateful for as I work full-time. My mother would be lost in a system of home care was it not for the excellent services from Northwood.

Reply from Annette Gillies, Manager at Northwood House

Thanks for the lovely words, we really appreciate the positive feedback. Your mother has settled in really well and we're glad that you can feel confident in her being well cared for here.

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Review of
Northwood House
from J K (Daughter of Resident) published on 29 November 2022

Submitted via Website • Report

Overall Experience

This is an excellent care home. My father is in this care home currently and is really well looked after. The home is a perfect size, with twenty residents it means there is more time for one-to-one attention. My father was a very solitary person and I was concerned about how he would settle but he

is absolutely loving it, especially the entertainment and food. The staff are very helpful and always take time to speak to you. Highly recommended.

Reply from Annette Gillies, Manager at Northwood House

It's lovely to hear such positive feedback, we feel privileged to work in such a person centred environment. The size of the home makes it ideal to provide such tailored care.

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Review of
Craig-en-Goyne
from Catherine Y (Daughter of Resident) published on 28 November 2022

Submitted via Website • Report

Overall Experience

I am absolutely delighted with the care provided at Craig-en-Goyne Care Home. The staff are amazing, everyone, from the ancillary staff to the manager, provides person-centred care for my mum. Nothing is too much trouble for them and you can tell they genuinely care about the residents and it's not

just a job to them. My mum has absolutely thrived since moving in. She enjoys the food and loves the many activities they have on offer, which are showcased on social media! This is a fabulous service as it keeps me up to date with what Mum has been doing. Mum is kept busy enjoying the activities and making new friends. All of the staff are approachable and friendly. The location is great, close to me and set within its own grounds. Mum loves watching the squirrels and birds. The house itself is a grand, old house yet warm, comforting and welcoming. I would have no hesitation in recommending this home to anyone. I think my mum is treated like royalty. Well done to everyone there!

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Review of
Craig-en-Goyne
from Andrew W (Son of Resident) published on 21 November 2022

Submitted via Website • Report

Overall Experience

After Mum had an extended hospital stay, we were fortunate to get a space for her at Craig-en-Goyne Care Home. Mum suffers from vascular dementia and we were apprehensive about her accepting change and being in a care home (having lived for fifteen years in sheltered housing). Our fears were unfounded

as she has settled in really well in her lovely room. I cannot praise the management and staff highly enough as they have been so wonderful with Mum and the challenges of dementia. The home is spotlessly clean and the standard of care provided is first-class. The communication between the care home and myself has been excellent too and they have a wonderful Facebook page for relatives to see their loved ones enjoying the wide range of activities (keep fit, games, dancing, entertainment by singers etc.). They also circulate information and newsletters via email so we are aware of what is planned and what has been happening. A wonderful hairdressing salon is also enjoyed by many residents. Thank you!

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Care Homes Owned by Third Life Care Ltd

Third Life Care Ltd Locations (4)

Third Life Care Ltd Reviews (97)

Craig-en-Goyne

Rosehall

Rosehall

Northwood House

Northwood House

Northwood House

Northwood House

Northwood House

Craig-en-Goyne

Rosehall

Rosehall

Northwood House

Northwood House

Westlea

Northwood House

Northwood House

Northwood House

Northwood House

Craig-en-Goyne

Craig-en-Goyne

Awards / Recognitions (0)

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