1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Pacific Care Ltd
  4. Locations Owned by Pacific Care Ltd in Dunbartonshire

Care Homes Owned by Pacific Care Ltd in Dunbartonshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pacific Care Ltd in Dunbartonshire

Only the locations & reviews in Dunbartonshire for Pacific Care Ltd are showing below.

View the details of all 5 locations (with 246 reviews) owned by Pacific Care Ltd

Pacific Care Ltd Locations in Dunbartonshire (3)

 

3 Care Homes and Adult Day Care Centres owned by Pacific Care Ltd in Dunbartonshire

Sort by:
View on Map
Birdston Day Care

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY 

9.9 60 reviews
"Hi, I would just like to commend the staff on the excellent care and attention that they give to my mum whilst she visits Birdston Day…"   Read all 60 reviews
Location Type Adult Day Care Centre

Located at the foot of the picturesque Campsie Hills, Birdston Day Care Centre is a purpose built centre offering up to 35 people transport, companionship, meals and activities seven days a week, all year long. Designed with the older person in mind… Read more about Birdston Day Care

Birdston Care Home

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY 

9.9 25 reviews
"I really feel that the staff have got to know and understand my husband in the three months he has been here. They are caring and…"   Read all 25 reviews
Location Type Care Home

Birdston Care Home is located in Kirkintilloch, only a 15-minute journey from Glasgow City Centre. The care home has recently undergone a complete interior refit, including newly refurbished bedrooms, dining rooms, communal areas and gardens. Birdston… Read more about Birdston Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms
Lillyburn Care Home

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY 

9.9 43 reviews
"Since the day my Mum was welcomed to Lillyburn all of the staff have made so much effort to get to know her and our family. How they…"   Read all 43 reviews
Location Type Care Home

Located at the foot of the picturesque Campsie Hills, Lillyburn Care Home is a purpose built home offering 24 hour care for fifty-six residents with either physical disability or dementia. Expert care professionals work with the family to provide… Read more about Lillyburn Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 56 Rooms

Pacific Care Ltd Reviews in Dunbartonshire (128)

9.7
Pacific Care Ltd has a Group Review Score of 9.7 (9.735) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pacific Care Ltd must have a Review Score.

Overall Experience

  • 20
  • 0
  • 0
  • 0
  • 0

Date Published

128
3
7
29
99
Review of

Lillyburn Care Home

from Heather S (Daughter of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the day my Mum was welcomed to Lillyburn all of the staff have made so much effort to get to know her and our family. How they remember all our names is tremendous. The nursing care and calls regarding changes in mums health are reassuring. Every time I visit I am impressed with the meals, cleanliness
and that my mum is treated with respect. On a fun side the activities are varied, and family are welcome which has given me more happy memories. Thank you to all the staff that have taken the time to get to know my Mum

Reply from Angela Mcgurk, Home Manager at Lillyburn Care Home

Thank you so much for taking the time to review our service. I am delighted you are happy with the care and have the ability to continue to make memories with your mum


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from C S (Sister of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lively atmosphere in the home. No smells for example urine, food etc. Which in other homes I visited was very noticeable. Caring staff.

Reply from Angela Mcgurk, Home Manager at Lillyburn Care Home

Thank you so much for taking the time to review Lillyburn and the care provided by our team. Following our telephone conversation I will feed back the areas for our development.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from Lesley H (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff for the care and support given to my mum since her arrival. You are all truly amazing and appreciated greatly, my list would be endless if I had to thank you all individually. But know your efforts are very visible to all.
Merry Christmas and Happy New Year.

Reply from Ian Marshall, Clinical Director at Lillyburn Care Home

Thank you so much for your very kind words and praise for our wonderful staff. I am delighted your mum has felt supported and cared for. I will ensure the staff are all made aware of your comments. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from Katie L (Wife of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really feel that the staff have got to know and understand my husband in the three months he has been here. They are caring and knowledgeable and always prepared to listen to my questions and concerns.
He is always clean and smart and the staff have tried hard to provide a diet that he enjoys.
I
have great confidence too in the links with the local surgery.
He is always treated with dignity and respect.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you for taking the time to submit a review, and I am heartened to see that you are happy with all aspects of care and communication within the home. I will pass on your kind words to the staff group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from J M (Son-in-law of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had an excellent experience here. My mother-in-law has been here for twenty-nine months. The staff are caring and kind. Nothing has been "too much trouble". The home is clean and tidy. There is outside space to sit in when the Scotland weather permits. The activity side has improved as we have
been here.
We have been so impressed by the caring and kind attitude of the staff in this lovely home. I would be happy here if I had to go into 'long-term care'.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you for your very kind review. It is great to hear that you feel that both yourselves and your relative have had a positive experience at Birdston Care Home. We always strive to deliver first-class care, and to have this feedback to share with our staff group will delight them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Day Care

from Trish S (Daughter of Resident) published on 23 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, I would just like to commend the staff on the excellent care and attention that they give to my mum whilst she visits Birdston Day Care. They are constantly thinking up activities and outings to keep the clients entertained and my mum always comes back happy and more alert when she has been to Birdston
Day Care. I have nothing but praise for the staff and the service who have cared for her for the past three years. Absolutely invaluable service! Thank you. Keep it up!

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for taking the time to review our service, it is very much appreciated. I will pass on your kind words to staff. It is good to hear that your mum is enjoying the variety of activities and outings on offer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from Wendy D (Daughter of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel compelled to write to say how much I appreciate the commitment of person-centred care all the staff give at Birdston Care Home, it helps to make it feel like a family and Mum absolutely loves all the thoughtful activities that are put on for the residents.
Birdston Care Home is the best by
far and I cannot thank you all enough.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you for your lovely comments, it is heartening to read that you are so appreciative of the care that your mum receives and the activities on offer. I will pass on your kind words to our staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from K M (Daughter of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities at Birdston are excellent and the team provided my father with exceptional care, respect, and compassion throughout his time there. My father settled in immediately and felt at home from the earliest stages of his time at Birdston. He was cared for tenderly and personally by the wonderful
nursing staff to whom our family is forever grateful.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

I am very pleased to read that you were so happy with the care your dad received whilst living in Birdston Care Home. I will pass on your comments to the staff, whom I am sure will be delighted with such positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from Jim D (Son of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I would like to express our most sincere thanks and gratitude to all nursing and support staff at Birdston Care Home while offering palliative care for my father over 18 months.
It was humbling to witness the extent to which all staff dedicated their time - and often going above and beyond
- to the gentle care of residents under challenging circumstances. The personal bonds that were formed between my father and staff were truly special - founded on respect, trust, sensitivity and humour - and offered great comfort for all.
Visiting Birdston was always a pleasure as the facilities are exceptional and staff would go out of their way to help and make the family feel comfortable at any time of day or night. We could not recommend Birdston Care Home more highly. It is with sadness that we no longer visit to see staff and to thank them again for everything they did to make my Father's time with them the very best it could possibly be. Thank you!

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you very much for your lovely words, I will pass on your gratitude to the staff, whom I am sure will be delighted with your very positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from S M (Son of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the quality of care and the efforts of the activities’ coordinators and the professional staff. My mother is well looked after and properly cared for. Her room is clean, and her clothes are regularly laundered. Mum is safe, happy and content. I can’t ask for more.

Reply from Clare Selbie, Care Home Manager at Lillyburn Care Home

I am pleased to hear that your experience of care at Lillyburn has been so positive. I will pass your comments on to the staff who look after your mum. Thank you for taking the time to give your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from Walter W (Son of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Lillyburn for three and a half years. The staff are all caring and responsive to his and his visitor's needs, he is comfortable, happy and well nourished, he's never had any complaints and always seems quite happy and content when we visit, a big factor in enabling him
to enjoy his 100-year-plus lifestyle.

Reply from Clare Selbie, Care Home Manager at Lillyburn Care Home

I am happy to hear that you feel your dad is looked after so well within Lillyburn. Your feedback is very much appreciated, and I will share this with the staff who look after your dad. Thank you for taking the time to complete this review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from L M (Son of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Lillyburn because it is open plan because my mum likes to see what's going on - and there is plenty going on! Our hopes for the layout were totally justified. However, what has made Lillyburn special is the superb care and attention that she receives. All the staff team know her and, regardless
of what they are doing, always stop to speak to her. The team caters for particular interests, and the activities are stimulating and interesting. Any excuse for a celebration is taken: Christmas, birthdays, Burns Night... Her room and the unit are spotlessly clean and hygienic. The food is of excellent quality and variety, and the nursing care is superb. What really impresses me is that each resident is treated as an individual with freedom of choice in what they want to do (or not do). We are normally able to visit regularly, but when that hasn't been possible, we are encouraged to contact the unit, and we are always informed immediately about any issues affecting my mum's health or care.

Reply from Clare Selbie, Care Home Manager at Lillyburn Care Home

Thank you for taking the time to complete a review; your feedback is appreciated. I am happy to hear that your experience of Lillyburn has been so positive; I will pass your lovely comments on to the relevant team members, who will be really happy to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from Hilda Q (Friend of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provides the residents with a high-quality of care delivered with dignity, respect and compassion at all times.
Family/friends are made welcome and are kept well informed of their loved one’s health, welfare and all aspects of their situation within the home.

Reply from Clare Selbie, Care Home Manager at Lillyburn Care Home

Thank you for taking the time to complete your review of your experience with Lillyburn; this means a lot. Family and friends are such an important part of care delivery, and we value your involvement in care and activities within the care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from Emma M (Granddaughter of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always made to feel welcome anytime of day and Papa very well looked after.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you so much for your very kind words, I will pass on to the staff team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from C G (Granddaughter of Resident) published on 16 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Lillyburn are fantastic. They are so patient and caring. The activities coordinators do a brilliant job, and there’s always something going on. The staff do their best to get residents involved in the activities and support individuals to be as independent as possible. This has really
helped my gran, and she has regained some skills and mobility she had lost when she was isolated at home.

Reply from Clare Selbie, Care Home Manager at Lillyburn Care Home

Our staff will be delighted to hear this positive feedback; thank you very much for completing this lovely review. We encourage residents to engage and participate in our planned activities but also have the opportunity to have 1-1 time with staff to support individual goals that the resident has, and I am delighted that this has made a difference to your gran.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Day Care

from M M (Daughter of Resident) published on 23 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Daycare for mum, they can’t do enough for her. Mum has dementia and since starting to go to Birdston on a Saturday, it’s given her a new lease on life, a reason to smile again and I personally feel as if I have my mum back again, can’t thank the team at Birdston enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from Jamie C (Son of Resident) published on 3 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so helpful and friendly.
My father is very settled and secure in Birdston.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Many thanks for your very complimentary review. I am delighted that you are happy with your father's care, and I will pass on your gratitude to our staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lillyburn Care Home

from M B (Wife of Resident) published on 25 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at a karaoke day and what a lovely time everybody had. Was so nice to see all enjoying and singing their hearts out. What a great experience even for me. Thoroughly enjoyable and very well presented. Give us more please as everyone was beaming with joy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Day Care

from R W (Daughter of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum always enjoys her days at Birdston. The staff are very caring and helpful. Mum comes home tired after participating in many of the activities organised by the staff. She is always happy and upbeat when she gets home.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your lovely review of our service. I will pass this on to the staff who appreciate the feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Birdston Care Home

from A M (Son of Resident) published on 1 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my relative arrived in Birdston, I have been very pleased with the care and attention received. The staff have treated him well and with respect. They have always been very helpful to me and other family members and have kept us well informed of any matters that we need to be aware of.

Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you very much for your kind words; I will pass on our gratitude to our staff team, who will be delighted that you are happy with the care your dad receives.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Pacific Care Ltd in Dunbartonshire Pacific Care Ltd in Renfrewshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pacific Care Ltd to verify any information. View our terms and conditions. Pacific Care Ltd has a Platinum Service – more info.