How many Care Homes does Keane Premier Healthcare Ltd own?

Keane Premier Healthcare Ltd own 6 Care Homes.

Which Keane Premier Healthcare Ltd Care Homes have the highest review score?

Dunvegan Lodge Care Home , Duncraggan Care Home & Ashton Grange Care Centre have the highest review score.

Keane Premier Healthcare Ltd | 6 Care Homes

Review of
Duncraggan Care Home
from George S (Nephew of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

My Aunt is always presented clean and well dressed. She is always happy when I visit her. The staff are also attentive and will call me if there are any issues as well as updating me on her wellbeing.

Reply from Stacey Bicker, Care Home Manager at Duncraggan Care Home

Thank you for your review, it is great to hear your positive comments and we appreciate you taking the time to write it. I will pass your comments onto the team

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Review of
Ashton Grange Care Centre
from R W (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Amazing staff! Take very good care of my mum and keep me updated as much as possible. Staff take the time to get to know the family too and is a warm and welcoming environment. Extremely grateful for the care and love my mum receives.

Reply from Cassie Dunbar, Marketing coordinator at Ashton Grange Care Centre

Thank you so much for your heartfelt review. We're delighted to hear about the exceptional care your mum is receiving at Ashton Grange and appreciate you sharing your positive experiences. Our dedicated staff take great pride in building warm relationships with residents and their families, ensuring everyone feels welcome and cared for in our family-focused environment. Your kind words truly reflect our commitment to compassionate, trustworthy, and personalised support, and we're honoured to be part of your family's journey. Please never hesitate to reach out if there's anything more we can do.

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Review of
Dunvegan Lodge Care Home
from A S (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My mum had been a resident in Dunvegan Lodge for 6 months now and the staff are absolutely incredible. They care for the residents with dignity and respect in what can be a very challenging environment due to residents with dementia and other health conditions. The manager is always available if you

have a query or just want a chat.

Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home

Thank you so much for your kind words and for taking the time to share your experience at Dunvegan Lodge. It means the world to us to hear that our dedicated team is making a positive difference in your mums life. Providing compassionate, person-centred care in a respectful and dignified way is at the heart of everything we do, and we are so grateful for your recognition.We will be sure to pass on your lovely feedback to the team it will mean so much to them. If there is ever anything we can do to support you or your mum further, please don't hesitate to reach out.

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Review of
Dunvegan Lodge Care Home
from P C (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Overall we are happy with Dunvegan Care Home, staff, management are attentive and dedicated in all they do. We only have one reservation that we wish my mum could be included in any future outings days out etc as we feel this could lift her spirits from routine day to day living as this would give her

a feeling of inclusion with fellow residents.

Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home

Thank you for sharing your feedback and for your kind words about our team at Dunvegan Care Home. We are delighted to hear that you are happy with the care and dedication provided by our staff and management.We appreciate you bringing this to our attention and understand how important it is for your mum to feel included. Please be assured that we will work to enhance this and ensure she has the opportunity to engage more with fellow residents.Your input is invaluable in helping us provide the best possible care, and we truly appreciate you taking the time to share it with us.

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Review of
Dunvegan Lodge Care Home
from J g (Nephew of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Very good home and staff. My uncle is well looked after. No complaints whatsoever. Good selection of meals. And all the staff and manager do a great
job and care for all the residents under their care.

Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home

Thank you so much for your kind words! Were delighted to hear that your uncle is well cared for and that you are happy with our staff and services. Our team is dedicated to providing a warm, supportive environment for all our residents, and it means a lot to know that their efforts are appreciated.

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Review of
Dunvegan Lodge Care Home
from N M (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Standard of care and respect is superb from all staff. Facilities spotless. Staff amazing. I never thought I would see my mum out on trips again thanks to Dunvegan she is jet setting! Communication is good.

Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home

Thank you for your kind words and for taking the time to share your experience. We are absolutely delighted to hear that your mum is enjoying her time at Dunvegan and even getting out on trips again! Our team is dedicated to providing the highest standard of care in a warm and welcoming environment, and it means the world to know we've made such a positive impact. We truly appreciate your feedback and will pass on your lovely comments to our staff. If there's anything else we can do to support you and your mum, please don't hesitate to reach out.

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Review of
Ryan Meadows
from L M (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

I am generally very happy with the care of my Mother. Her room is clean, the staff are friendly and activities are excellent. Almost all staff are helpful and kind to relatives, this really helps especially when your relative first enters a care home. Communication can be an issue. I have twice attended

a relative meeting which was cancelled, but I hadn't been informed. It can be frustrating when you have a concern and have to talk to staff on different shifts. The information doesn't seem really helpful. The staff photos of those in charge would also be helpful. Some staff are absolutely fabulous. I am thankful for all they do.

Reply from Cassie Dunbar, Marketing coordinator at Ryan Meadows

Thank you for sharing your thoughts about your mother's care. We're delighted that you've been happy with the friendliness and dedication of our staff. We understand how crucial clear and consistent communication can be, and we're sorry if you've felt it hasn't always met your expectations. We'll certainly look into our processes to ensure you receive regular updates about your mother's well-being. We also appreciate your suggestion for more varied entertainment and activities, and we'll keep this in mind as we organise future programmes for our residents. Thank you again for your kind words and constructive feedback. If there's anything more we can do, please don't hesitate to let us know.

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Review of
Greyfriars Care Centre
from James M (Son of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience

The staff are great. The building is a bit tired, the car park can be a bit of a nightmare, the temperature in the room is too warm 28 degrees, the toilet pan is also loose and trouble flushing could do with a wee freshening up.

Reply from Cassie Dunbar, Marketing coordinator at Greyfriars Care Centre

Thank you for taking the time to share your experience at Greyfriars Care Centre. We're pleased to hear that you've found our staff both helpful and supportive. We also appreciate your feedback regarding the car park, the room temperature, and the table settings. We understand how important these details are in creating a comfortable environment for our residents and visitors. Please rest assured we will review your comments to see where we can make improvements. Thank you again for your honest feedback-it's invaluable in helping us continually enhance our services. If you have any further questions or suggestions, please do let us know.

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Review of
Georgia Park Care Home
from Donna M (Daughter of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

Our father moved into Georgia Park around 6 months ago. As a family we chose Georgia Park due to word of mouth, past experience with another close family member and proximity. Naturally, it took a while for dad to adjust to his new home however he is now fully settled which gives us all comfort and

peace of mind. The staff, some of which have been with Georgia Park for years are all very friendly and accommodating. Although dad prefers his own company a lot of the time he is actively encouraged to participate in activities and entertainment available. He thoroughly enjoys the food and has gained some much needed weight. There is good communication from the management on relevant information and any issues that have arisen have been quickly rectified. Overall, we are very pleased with the level of care our father receives. The only negative aspect would be that some of the corridors, particularly the flooring is in need of a refresh.

Reply from Shirley Curle, Care Home Manager at Georgia Park Care Home

Thank you so much. We are pleased that your dad has settled well into the environment. I will take on board your comment about the corridors and flooring and pass to the appropriate department.

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Review of
Duncraggan Care Home
from L S (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My mum has now been in the home for a year now and I can honestly say the care that my mum gets is fantastic. I can't fault any of the staff. Unfortunately you have put in a new manager and I do not like her attitude. I spoke to her yesterday which was the 21st. First she has closed all doors in the

bungalow and I have asked for my mum's to be kept open as my mum doesn't sleep a lot and walks around the home. Also when she does go to sleep she sometimes sleeps on her chair and at one time she slipped off it, so the staff walk around the home and keep an eye on her. I am not the only one who is not happy. I have noticed that the staff are not happy these days. I have asked some of them is anything wrong but they say no but you can tell that there is a change and it is not for the good and also the lady who deals with the entertainment has not been doing much these days. I would appreciate if head office could look into things please as I have said I have had no problems in the past.

Reply from Cassie Dunbar, Marketing coordinator at Duncraggan Care Home

Thank you for sharing your feedback about Duncraggan. We truly appreciate your kind words regarding the care your mum has received over the past year and the dedication of our staff. It's heartening to hear how much you value the support we provide. We're sorry to learn that certain recent changes have caused concern. We've since reached out to follow up on our recent discussions, and we're pleased that there's now an understanding regarding the fire safety measures that required adjustments, such as the door issues you mentioned. Please rest assured that your comments have been carefully considered, and we're committed to balancing safety with comfort for all our residents. It's wonderful to see how much you care about your mum and her environment, and we're dedicated to ensuring she continues to thrive and feel comfortable at Duncraggan. If there is anything else you wish to discuss further, please don't hesitate to reach out.

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Review of
Dunvegan Lodge Care Home
from K W (Daughter-in-law of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

Staff are lovely even cleaning staff are lovely too. Very attentive to needs of residents, always let me know what's happening, very homely place and all residents seem to be really settled, so glad my mother in law went to Dunvagan. They do activities with residents and get them all involved. Great

wee care home.

Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home

Thank you so much for your kind words! Were delighted to hear that you feel so positively about Dunvegan and the care we provide. Our team, including the cleaning staff, truly takes pride in making the home comfortable, welcoming, and engaging for everyone. Its wonderful to know that your mother-in-law feels settled and that you appreciate the activities we do to keep residents involved and happy. Your feedback means a lot to us thank you for taking the time to share it!

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Review of
Duncraggan Care Home
from S F (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My dad was transferred here after a lengthy spell in hospital due to his ever increasing dementia. I had visited the home the day before his intended transfer to put some familiar items in place for him, then he was unexpectedly re admitted to A and E this delayed his arrival here for a week, this was

not a problem to the care home and his room was kept for him. On his arrival at the home it was just amazing, every member of staff is lovely, they really do care about their residents, nothing is any trouble. The home itself is well maintained, kept spotlessly clean, warm and homely. I am so glad my dad is being looked after here 10 out of 10!

Reply from Stacey Bicker, Care Home Manager at Duncraggan Care Home

Thank you for your review, we are delighted to hear that you and your family are happy with the care home. We were happy to hold your dads room for him and it was great to see him arrive in the home. I'll pass your comments onto the rest of the team.

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Review of
Duncraggan Care Home
from R G (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My mother moved in on March 2024 due to her requiring full time care. She was local to the home so this made it easier for friends and family to visit, some of the care workers knew her personally so this was also a benefit. She was a bit confused at first with her new surrounding's but the care workers

showed experience in getting her settled in. She tells me everything and all the care workers are good. She is always in the lounge area with fellow residents which is good for her. The nurse always contacts myself with any medical updates and permission for any injections my mother may require. They have entertainment shows which helps her as she likes a good singsong. The food always looks good anytime I visit and there's always tea and cake whenever she likes. She has her hair done most weeks and always looks tidy and clean. Its getting harder for the care workers to move my mother as they need two people due to her physical disabilities but they always seem to cope.

Reply from Stacey Bicker, Care Home Manager at Duncraggan Care Home

Thank you for taking the time to leave a review for Duncraggan Care Home, we are so happy to hear of your positive experiences of the service. I will pass your comments onto the full team.

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Review of
Duncraggan Care Home
from M T (Grandson of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

I cannot praise the care home staff enough for the care and attention given to my gran. They have cared for her and attend to her everyday needs. I know I do not have to worry about her. They provide any medical attention that is necessary. They know when she is not herself as they treat the residents

like family and that makes me very happy. the food is great and the residents are well catered for in every aspect. nothing is too much hassle.- five stars to Duncraggan care home .

Reply from Stacey Bicker, Care Home Manager at Duncraggan Care Home

Thank you for taking time to leave a review for Duncraggan Care Home, we greatly appreciate your feedback and we are pleased to hear that both yourself and your loved one have had a positive experience with the home. I will share your comments with the team.

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Review of
Dunvegan Lodge Care Home
from Jacq M (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

My mum has been in Dunvegan Lodge for over 6 months now. I feel she is cared for, not just looked after and commend the respectful attitude of the staff. She often says she is happy in the home and enjoys the food and I feel I must comment on the high level of cleanliness, the varied activities on offer

and the cheery, helpful disposition of staff I encounter.
Making the decision for a relative to enter long-term care is difficult but for us as a family, Dunvegan has been a positive choice.

Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home

Thank you so much for your thoughtful review. We're truly grateful for your kind words and are delighted to hear that your mum feels happy and well cared for here at Dunvegan Lodge. Our team strives to create a warm, respectful, and supportive environment for each resident, so it's wonderful to know that these efforts have made a difference for your family. We're also glad to hear she enjoys the meals and activities we offer; keeping our residents engaged and comfortable is our top priority. Thank you again for your trust in us-it's a privilege to be part of your mum's care.

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Review of
Dunvegan Lodge Care Home
from Peter S (Son of Resident) published on 26 April 2024

Submitted via Website • Report

Overall Experience

My Dad stayed for a few days as my Mum needed a wee break and Dunvegan was local. Almost instantly my Dad seemed at home thanks to the friendly and understanding nature of the staff. He was in his element and I can’t thank them enough for their care and compassion towards him. He enjoyed the food (despite

being a fussy eater!), participated in the activities and had a relaxing time.
I can’t speak highly enough for the level of care he received and the staff were all friendly and took great care of the residents there when I was visiting. There was a nice atmosphere and if you are looking at the care home for an elderly relative I can thoroughly recommend it.

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Review of
Duncraggan Care Home
from Janet C (Daughter of Resident) published on 15 December 2022

Submitted via Website • Report

Overall Experience

My dad was in Duncraggan Care Home for a planned 10-day respite stay while we were getting work done in his house.
Dad wasn't keen on going in, even for just a short time; however, our family can't thank the staff enough for making him feel so comfortable and at ease during his visit; they made him

feel like part of the family.
Both the management and every member of staff were excellent from start to finish making our job of getting everything done from him coming home a lot easier.
Again can't thank them enough.

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Review of
Greyfriars Care Centre
from M B (Daughter of Resident) published on 11 August 2022

Submitted via Website • Report

Overall Experience

My mum was in Greyfriars from Oct to April 2022. She was admitted for end-of-life palliative care. Mum was bedridden and totally dependent on the staff in the home. We were promised she would have staff with her throughout the day keeping her stimulated. She was to be included in activities for example

getting her nails painted or someone reading to her. None of this ever happened. Staff was only with mum to wash and change her, other than that she was left on her own. Mum's positional changes were regularly late and she developed a bed sore after just 2 weeks. Her catheter was emptied into the basin used for washing her. The en-suite bathroom had no hot running water for over 2 months. The window catches never worked. Repairs were promised and never carried out. Mum was too frail to be moved to another care home. I would not recommend Greyfriars if your family member is bedridden. Mum was out of sight out of mind.

Reply from Care Service Director, Keane Premier Healthcare at Greyfriars Care Centre

We are extremely sorry that your experience at Greyfriars care home was not a positive experience; this is not the standard which we strive to achieve. Following your mum's passing, a formal complaint had been raised regarding your mum's care, a thorough investigation had been completed and we sent you a detailed response. Within this response, we highlighted areas for improvement which had been identified, lessons learned and our intended actions. I would like to thank you for raising these concerns and we welcome any feedback from residents or their family members, both positive and negative, as this feedback enables us to analyse areas of care and improve our service.

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Review of
Ryan Meadows
from Dorothy S (Daughter of Resident) published on 18 July 2022

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident of Kingsgate Nursing Home for almost a year and a half. It has taken a long time to settle, but she seems to be enjoying it now. The staff are lovely and caring. I myself have noticed an improvement in the home due to a new member of management who is extremely motivated

and knows exactly what is required to run a care home efficiently and provide activities for the residents. It is a great relief to families to know that their loved one is being looked after. Thank you to all the staff.

Reply from Janis McFarlane, Regional Director at Ryan Meadows

Thank you for taking the time to share your views, we are glad that your mother has settled in well and is enjoying living at Kingsgate. We will share your lovely comments with our staff team who will appreciate the feedback.

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Review of
Ryan Meadows
from A B (Niece of Resident) published on 18 July 2022

Submitted via Postal Card • Report

Overall Experience

Staff are very helpful in all ways. Anything you ask, you get an answer.
Nothing is a bother to them.

Reply from Janis McFarlane, Regional Director at Ryan Meadows

Thank you for your positive review, we will share it with our staff team who will appreciate your kind comments.

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Care Homes Owned by Keane Premier Healthcare Ltd

Keane Premier Healthcare Ltd Locations (6)

Keane Premier Healthcare Ltd Reviews (83)

Duncraggan Care Home

Ashton Grange Care Centre

Dunvegan Lodge Care Home

Dunvegan Lodge Care Home

Dunvegan Lodge Care Home

Dunvegan Lodge Care Home

Ryan Meadows

Greyfriars Care Centre

Georgia Park Care Home

Duncraggan Care Home

Dunvegan Lodge Care Home

Duncraggan Care Home

Duncraggan Care Home

Duncraggan Care Home

Dunvegan Lodge Care Home

Dunvegan Lodge Care Home

Duncraggan Care Home

Greyfriars Care Centre

Ryan Meadows

Ryan Meadows

Awards / Recognitions (0)

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