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Care Homes Owned by Popular Care Ltd in Durham

9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Popular Care Ltd in Durham

Only the locations & reviews in Durham for Popular Care Ltd are showing below.

View the details of all 4 locations (with 126 reviews) owned by Popular Care Ltd

Popular Care Ltd Locations in Durham (2)

 

2 Care Homes owned by Popular Care Ltd in Durham

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Peterlee Care Home

Westcott Road, Peterlee SR8 5JE 

8.9 22 reviews
"Staff always treat residents and visitors with respect, they are always friendly and caring. As a family we are lucky to have our loved…"   Read all 22 reviews
Location Type Care Home

Situated in a residential area, this home is a modern purpose built home proving a high standard of residential care, residential and nursing care for people with dementia and care for people with learning disabilities. They also provide respite care… Read more about Peterlee Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 44 Rooms from £1,155 / week
Wilton House Care Home with Nursing

Wilton Close, Darlington DL3 9RE 

8.8 30 reviews
"I find the staff approachable and helpful and my mother states they are all kind. I always feel welcome when I visit and go at various…"   Read all 30 reviews
Location Type Care Home

This Beautiful house is situated in a quiet and peaceful area of Darlington and has a homely feel with its Victorian design and large landscaped gardens occupying a pleasant outlook. Professionals tailor the care they provide to suit each person,… Read more about Wilton House Care Home with Nursing

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 37 Rooms from £1,040 / week

Popular Care Ltd Reviews in Durham (52)

9.1
Popular Care Ltd has a Group Review Score of 9.1 (9.138) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Popular Care Ltd must have a Review Score.

Overall Experience

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Review of

Peterlee Care Home

from S H (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always treat residents and visitors with respect, they are always friendly and caring. As a family we are lucky to have our loved one in such a positive environment that is suitable for needs :-)

Reply from Jackie Ife, Manager at Peterlee Care Home

I would like to take this opportunity to thank you for your kind words and for trusting us to provide care and support to your dad.


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Review of

Wilton House Care Home with Nursing

from Anne C (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff approachable and helpful and my mother states they are all kind. I always feel welcome when I visit and go at various times of day, the home is always clean and fresh. The activities provided are inclusive and appropriate for elderly residents.

Reply from Emma Hardy, Manager at Wilton House Care Home with Nursing

Thank you for your review. Your mum is a pleasure to have in the home.


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Review of

Peterlee Care Home

from Steve B (Husband of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in this care home for nearly two years, while she has been in here I've never seen her smile so much. She loves being here and all the staff and manager are very friendly and all hard working. I can't thank them enough for how much they have done for my wife.

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Review of

Peterlee Care Home

from D H (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Staff are always welcoming. My mam is very settled and I feel grateful that she is getting the best care. She is warm, fed, and safe and that means the world to me. Her room is clean and has been recently decorated. Mam has put weight on which is a great relief as she wasn't eating properly. She
seems happy and content.

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Review of

Peterlee Care Home

from K S (Granddaughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is great and the staff are fantastic. They have helped reassure my grandmother and the family at a very difficult time. Staff are very caring and attentive not only towards my grandmother but other residents and family members as well.

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Review of

Wilton House Care Home with Nursing

from V R (Son-in-law of Resident) assisted by family/friend published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has not been a resident for a week and is in such a better place. She is happy and in her own words feels safe! And the ladies are lovely and gentle.
We feel extremely relieved that our Mother is receiving the best care and support while letting her be independent as much as possible.

Reply from Emma Hardy, Manager at Wilton House Care Home with Nursing

Thank you so much for your review. We are happy that mum has settled in so well.


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Review of

Wilton House Care Home with Nursing

from L H (Sister of Resident) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Wilton House in April 2023 for palliative care. The whole staff team were excellent in their care and support of not only my brother but the whole family. He passed away on 4th July 2023, the staff maintained his dignity to the end.

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Review of

Wilton House Care Home with Nursing

from Caroline M (Daughter of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad's admission to Wilton House, I have been delighted by how well he has been treated by all the staff, so professional, caring, kind, happy and welcoming, nothing is too much trouble for them. The atmosphere in the home is fantastic. The gardens and rooms are maintained to an exceptional standard.
The staff work together which is great and creates a positive feel. Residents are treated as individuals. Huge thanks to all.

Reply from Emma Hardy, Manager at Wilton House Care Home with Nursing

Thank you so much for your positive review. I will pass this on to the team. Thanks also for your donations for our summer fayre.


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Review of

Peterlee Care Home

from Laura G (Friend of Resident) published on 7 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Peterlee are excellent, nothing is too much trouble. As soon as you come in you are greeted by friendly faces. You can see how well run the home is and how much the residents enjoy being there. There is always lots going on activity-wise with singers and trips out, it is clear the residents
are stimulated.
It is always spotless, no odours. The food is proper home-cooked meals and looks very tasty and nutritious. Overall great home!

Reply from Jackie Ife, Manager at Peterlee Care Home

Thank you for your very kind words. I will ensure these comments are shared with the team.


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Review of

Peterlee Care Home

from Ian H (Son of Resident) published on 21 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff seem friendly and caring.
Problems addressed quickly.
Security is good.

Reply from Jackie Ife, Manager at Peterlee Care Home

Thank you for your kind words and trusting us to provide care and support for your mum.


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Review of

Wilton House Care Home with Nursing

from J W (Sister of Resident) published on 9 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful, my sister is well cared for. The staff have been brilliant throughout the last 2 years during Covid restrictions. The rooms are spacious and always clean, the communal areas are well monitored and individual needs are met.

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Review of

Peterlee Care Home

from Sarah W (Niece of Resident) published on 31 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.

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Review of

Peterlee Care Home

from M J (Great-Nephew of Resident) published on 9 November 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype
so I can video call him.

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Review of

Peterlee Care Home

from Christine D (Daughter of Resident) published on 8 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.

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Review of

Peterlee Care Home

from William T (Brother of Resident) published on 25 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.

Reply from Jackie Ife, Manager at Peterlee Care Home

Thank you for the lovely feedback, it has been difficult over the last few months with the COVID. My staff have been amazing throughout.


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Review of

Wilton House Care Home with Nursing

from M B (Daughter of Resident) published on 11 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are of the opinion that this home is managed by an extremely high standard of care and attention to detail. Form the managed to the cleaners it is an excellent home for our dad and the staff are so approachable and relay information as necessary. We can't praise them high enough. Dad
appears to have settled in well, looks happy and cheerful as he's well cared for and gives us peace of mind.

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Review of

Wilton House Care Home with Nursing

from Anne S (Daughter of Resident) published on 4 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Six years ago when we were looking for a suitable care home for our mother, Wilton House felt the right one and has proved to be so. She has been well cared for and feels safe and secure. The staff have coped so well, especially in recent months as they always do, and we are really grateful for everything
they do.

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Review of

Peterlee Care Home

from N B (Wife of Resident) published on 10 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.

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Review of

Wilton House Care Home with Nursing

from E M (Daughter of Resident) published on 10 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff couldn't have been more helpful, they were all very pleasant, professional and welcoming.

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Review of

Peterlee Care Home

from A P (Wife of Resident) published on 29 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and pleasant staff.
Good food.
Washing of clothes good.
Well looked after.

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