Northcare Scotland Ltd in Renfrewshire | 2 Care Homes

Review of
Northcare Residences, Glasgow
from K V (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident for four weeks and has settled in well
The ethos of the home is very positive and caring
Staff are well trained and interact well with residents and visitors
Rooms clean and comfortable

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Thanks for the feedback. We are really glad it has been such a positive move for your Mum. We will make sure this feedback is shared with the wider care team

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Review of
Clarkston House
from Hazel B (Niece of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

Could not fault this home !! The care compassion & attention given to my Aunt has been exemplary. Staff are diligent, caring & in my opinion go above and beyond for the residents in their care treating them like they were their own family .

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for your amazing review, all staff at Clarkton House are thrilled to hear you are so happy with your aunts care, I will pass on your comments to the full team. We like to think of each resident as our own family member.

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Review of
Clarkston House
from K A (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

An excellent level of care is provided at Clarkston House. 24/7 nursing care is provided by skilled and compassionate staff who are completely approachable if needs be. The care is complimented by friendly and efficient care team and hospitality staff.

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for your great review, We are so thrilled you are happy with the level of care provided at Clarkston House, I will be sure to pass onto the rest of the staff your comments.

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Review of
Northcare Residences, Glasgow
from John M (Cousin of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

I am very impressed by my relative's new care home. The staff provide exceptional care with kindness and professionalism, making my relative feel safe and well looked after. Communication from management is excellent, keeping me well-informed and involved every step of the way. The environment is

beautiful with well-maintained spaces that create a welcoming atmosphere. The restaurant and first class catering provide an ideal socialising space away from the bedrooms and communal lounges and make visits a very positive experience. Overall, it's a lovely place where my relative feels truly cared for and comfortable.

Reply from Jordan Simpson, Home Manager at Northcare Residences, Glasgow

Hi, thanks very much for the review, we are really glad the placement is going so well. We will be sure to pass the feedback on to the full care team.

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Review of
Northcare Residences, Glasgow
from Kenny G (Son of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Just a quick note to let you know how delighted we are with the level of care Mum has received since she arrived a few weeks ago. Everyone without fail seems happy to go the extra mile, and staff are all so friendly and kind as well as appearing to be extremely capable and professional.
Mum has been

reluctant to become involved in social events etc although we can see signs that she is slowly but surely gaining confidence. Staff gentle encouragement has played a huge part in this and we are delighted with the progress she is making.
We should also point out that we are always made to feel welcome at any time, and we are delighted with all aspects of Northcare so far.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

We really appreciate the feedback, we will make sure this review is provided to the full team. We are delighted the move has been so positive for your Mum.

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Review of
Clarkston House
from Gordon C (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been in the home for 10 years since having a stroke. She arrived from hospital and is part of the furniture. She was still running the company before the stroke so we thought it would have been difficult for her to settle, however she was made welcome and settled immediately. Only one

issue, the moving of staff around the organisation is difficult for her after she has made great relationships with them.

Reply from Jill King, Manager at Clarkston House

Thank you for taking the time to leave a review, we really appreciate all feedback! It's wonderful to hear that your mother has felt so welcomed and settled at Clarkston House over the past ten years. We truly value the relationships our residents build with our team, and we understand how important continuity of care is, especially when strong bonds have been formed. While staff movements can sometimes be necessary within the organisation, please be assured that we always strive to maintain consistency and familiar faces as much as possible.

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Review of
Clarkston House
from Edith F (Wife of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

Fantastic, curious and helpful is a few words I can say about the staff at Clarkston House, my husband has been a resident here for two years and I can not be happier with the level of care he gets everyday. I feel as if my husband wasn't in Clarkston House I don't think he would still be here. Nothing

I ask for is ever too much . Thank you so much Clarkston House for looking after me also.

Reply from Jill King, Manager at Clarkston House

Thank you so much for taking the time to leave a review - I'm delighted to hear that you're so happy with the care that your husband receives in Clarkston House, and that we're taking good care of you too! Your kind words are much appreciated, and I will share them with the whole team.

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Review of
Clarkston House
from S G (Daughter of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

The care provided has been excellent and all of the staff across the board are so kind and attentive.
It really helps knowing that Mum is being so well looked after as I know that the management, nursing staff, carers, caterers and housekeeping are all working together to provide a very high standard

of care.
It is such a homely environment and not clinical at all, making it a lovely place for Mum to stay. Relatives and friends of Mum have commented on how fantastic the home is as the staff are so welcoming and friendly, plus Mum is looking well cared for.
The cleanliness of the care home is outstanding and I would say that rooms and all areas are cleaned to a very high hotel standard.
Any urgent medical issues have been dealt with in a very professional manner.
The daily activities always look fun and cater for every level of participant.

Reply from Jill King, Manager at Clarkston House

Thank you so much for your kind words, I will pass on your comments to the whole team - feedback like this means so much to us! I'm really pleased to hear that you're happy with how mum is being cared for, and that all of her guests have been made to feel welcome.

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Review of
Clarkston House
from M A (Son-in-law of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

The staff are always available and very friendly and make you welcome from as soon as you arrive and especially the staff member on reception.
The rooms are of high standard and all areas for visitors to use are always clean and tidy.
I believe that my mother in law is getting good care and we have

no issues with anything.

Reply from Jill King, Manager at Clarkston House

Thanks so much for taking the time to leave a review! I'm so glad to hear that you're happy with the care that your mother-in-law receives, and that our team have made you and your family feel welcome on your visits!

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Review of
Clarkston House
from David R (Regular Volunteer) published on 10 February 2025

Submitted via Website • Report

Overall Experience

I work for Marie Curie as a volunteer and visit a client whom is more than a client but good friend too and pleased he is settling into his new environment. It's absolutely beautiful and the staff are so nice too.
On my first visit, I was welcomed by a beautiful friendly smile at reception by a member

of staff. Her enthusiasm and knowledge of the home was so impressive and knew the family had chosen the right location for my client and on first impressions, the staff member ticked all boxes for me and the care home are so lucky to have her there representing the company. I visit my client every Friday and if truth be told, look forward to my wee cuppa, which I always get and have a good blether with my client and the staff member too. Anyway, I take this opportunity to thank all staff for their courtesy shown and sign off by saying, you are all superstars and contribute greatly in giving the patients great happiness and joy at this stage of their lives.
Thank you so much on their behalf.

Reply from Jill King, Manager at Clarkston House

Thank you for your kind words, I'm so pleased to hear that your friend has settled in well and that you've had a warm welcome when you've visited. I'll pass on your thanks to all of the staff, it really means a lot to the whole team.

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Review of
Clarkston House
from E R (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Clarkston House is a fabulous facility with an amazing team staff. They have a very low turnover of carers, everybody is incredibly friendly and caring and the environment is premium, clean and well maintained. I would have no hesitation in recommending this facility to anyone with a family member suffering

from dementia.

Reply from Jill King, Manager at Clarkston House

Thank you so much for taking the time to leave a review, it means so much to us to get feedback from families. Our staff pride themselves on delivering a high standard of care to our residents with dementia, and I'm so glad to hear that you're happy with the care that your relative receives. I will pass your kind comments on to the whole team.

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Review of
Clarkston House
from M M (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Clarkston House is everything I hoped it would be and more for my mum. Yes it's stunning to look at, but the staff are what make it the happy home it is.
The staff here are exceptional professionals and people. I find them to be knowledgeable, thorough and nurturing. They have been supportive of me

too. It's not easy seeing your mum decline. They get that and put an arm round you too.
In such a short time, care home staff have gotten to know my mum exceptionally well. They have created a thoughtful and insightful care plan that addresses my mums needs and beyond.
My mum is someone who always taken great pride in her appearance. The staff in Clarkston House have her turned out immaculately. It's lovely to see her looking so well.

Reply from Jill King, Manager at Clarkston House

Thank you so much for taking the time to leave a review, your kind words are very much appreciated. I'll pass your feedback on to the whole team as I know it will mean a lot to them. The team at Clarkston House take great pride in their work, and I'm delighted to hear that you've been happy with the care that your mum (and you!) have received from us.

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Review of
Northcare Residences, Glasgow
from Maureen G (Wife of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

I am delighted with every aspect of the care my husband is receiving at Northcare Residences. It was very difficult for me to have him become a resident in a Care Home but I can honestly say NR has gone above and beyond my expectations The staff are excellent and his quality of life has improved due

to the attention he is receiving. He is encouraged to engage in the planned activities when he feels like it. NR is very sociable and family and friends are made to feel very welcome. I am secure in the knowledge that he is in the best place suited to his needs.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

We really appreciate this feedback and will ensure it is passed on to the full team. We are delighted it has been a positive experience.

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Review of
Clarkston House
from J R (Daughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

The facilities at Clarkston House are clean, bright and of a high standard, and there are lots of great activities, but what makes it really special is the exceptional staff. My dad received incredible care from the most compassionate, patient and lovely team there. The kindness shown to my family by

the staff at Clarkston House felt like a lifeline at the most difficult time.

Reply from Jill King, Manager at Clarkston House

Thank you so much for taking the time to leave a review. I will share your kind words with all of the staff. I'm pleased to hear that we were able to support your family at such a difficult time, and your feedback really means a lot to us.

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Review of
Northcare Residences, Glasgow
from Marie B (Daughter of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

My mother moved into Northcare Residence in mid-November after a lengthy period of hospitalisation, which had left her incredibly weak and medically vulnerable. For the last month and a half, the care she has received has been nothing short of excellent and her health has been nurtured back to a sustainable

level. The staff are so attentive to the point where we can clearly see their individual relationships forming with Mum and, on a more personal note, with ourselves as a family. The reassurance this gives us is immeasurable! The home environment is beautiful, immaculately clean and it's quite apparent that nothing is too much for the staff. We are genuinely delighted by our whole experience so far, principally because we can see how genuinely comfortable and settled Mum has become in such a relatively short period of time.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

I really appreciate the positive feedback. I will ensure to pass this on to the full team who provide support in the care home.

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Review of
Clarkston House
from J B (Son of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Clarkston House has provided consistently excellent care for my mum. She is very well looked after, the environment is safe and well maintained. She has high personal care and nursing needs and I trust the staff here entirely. Thank you.

Reply from Jill King, Manager at Clarkston House

Thank you so much for taking the time to leave a review, we really appreciate your feedback and I will pass on your kind comments to the whole team. I'm delighted that you have such confidence in the staff looking after your mum and that you're happy with the care that she received.

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Review of
Northcare Residences, Glasgow
from Grant M (Grandson of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience

My grandmother stayed at Northcare Manor for two weeks in November for respite care, and we couldn't be more pleased with the experience. The staff were incredibly attentive and compassionate, ensuring she felt comfortable and well looked after throughout her stay. The facilities were clean, modern,

and welcoming, creating a homely atmosphere that made her feel at ease.
The care team went above and beyond to cater to her needs, providing excellent support while also encouraging her to join activities and socialise with other residents. It gave our family peace of mind knowing she was in such capable hands.
We would highly recommend Northcare Manor to anyone seeking quality respite care for their loved ones.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Thank you very much for the positive feedback. We will make sure this is fed back to everyone who is involved in client care.

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Review of
Clarkston House
from Marlene S (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been in Clarkston House for 6 months. She settled very quickly thanks to all the staff. Special mention to 4 staff in particular in reception. To be honest, everyone has been great, mum has been given great care which is a comfort to us. Mum loves her clothes, lipstick and personal care, everyone

has made an effort in keeping her beautiful. Thank you.

Reply from Jill King, Manager at Clarkston House

Thanks so much for taking the time to leave a review. We're so grateful for all feedback, and I'm delighted to hear that your mum has settled in so well and that the staff are supporting her with the things that matter to her. I will pass on your kind comments to the whole team.

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Review of
Clarkston House
from Stuart R (Son of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

This is truly an excellent care home. All the staff I deal with are so caring and compassionate about their role. I feel so happy and reassured that my mum is in safe hands and being well looked after.

Reply from Jill King, Manager at Clarkston House

Thanks so much for taking the time to leave a review, we really appreciate feedback from our families. I'm so glad to hear that we've been able to give you peace of mind, and I will pass on your kind comments to the whole team.

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Review of
Northcare Residences, Glasgow
from M R (Son of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience

Mother seems to have settled in well with pictures of her taking part in the afternoon activities in the recent Newsletter. Good to see that she is being encouraged to be mobile with her Zimmer frame, which was sadly lacking in her stay in the hospital after her hip fracture. Hopefully, she will continue

to engage with the other residents and staff as she becomes more familiar with her surroundings. Staff seemed well trained and motivated to ensure that the residents are made as comfortable as possible and are encouraged to be mentally and physically active where possible.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Thanks for the review, we will make sure to pass this feedback on to the full care team. I am glad to hear the experience has been positive.

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Care Homes Owned by Northcare Scotland Ltd in Renfrewshire

Northcare Scotland Ltd Locations in Renfrewshire (2)

Northcare Scotland Ltd Reviews in Renfrewshire (26)

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Clarkston House

Clarkston House

Clarkston House

Clarkston House

Clarkston House

Northcare Residences, Glasgow

Clarkston House

Northcare Residences, Glasgow

Clarkston House

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Northcare Residences, Glasgow

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