Macklin Care Homes in County Down | 3 Care Homes

Review of
Our Lady's Care Home
from Kathleen L (Sister of Resident) published on 16 February 2025

Submitted via Website • Report

Overall Experience

My sister was a resident in Our Lady's 3 months before she passed in January just a few weeks ago. From the moment she moved into this wonderful, we all saw a big change in her. She was so happy beyond our wildest dreams as the staff carers and nurses, everyone made us so welcome and the care was second

to none. Thank you, your worth is your weight in gold.

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Review of
Our Lady's Care Home
from Margaret M (Wife of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Our Lady's Care Home is an extremely well-run Home. It has a very warm friendly atmosphere throughout and the staff are excellent. They are very caring, warm, professional and supportive not just to the residents but to their families as well. The management and admin staff are very approachable for

any problems that may arise. The recreational coordinators have a varied range of activities taking place on a daily basis. The rooms and all public areas are kept very clean. The laundry and kitchen staff do a tremendous job also and the meals that are produced are of a high standard. I have had experiences with other Care Homes and this is by far the best.

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Review of
Parkmanor Oaks
from Jordan E (Granddaughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My grandmother stayed with Parkmanor Oaks care home and she was treated so well! They are a complete credit to themselves for how much they care for their residents as if they are their own family. They spent so much time always making sure my grandmother was involved in activities, and made sure her

day was always full of laughter and joy. They are such a homely place to have a loved one stay with. I'm so grateful to each and every staff member for taking such great care of my grandmother.

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Review of
Parkmanor Oaks
from L E (Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Where do we start!
Parkmanor Oaks was definitely the best choice for our family, when it came to the care of our Grandmother.
We had heard amazing things from the families of residents, and having met the staff and management, we knew we had made the best decision and she would be in the right hands!
From

the first day Granny was in their care, the staff were so attentive and welcoming. You could tell they take real pleasure in helping their residents. From facilities to security, everything was just what she needed.
We had heard rumours about interactive fun days and parties for residents and their families to enjoy together and once we seen this in person, we agreed we wanted to live there ourselves!
If ever we needed any update or had questions about granny's care, there was no hesitation to keep us in the loop.
Our granny always had a smile on her face. And, without a doubt Parkmanor kept it there.
We can never thank the staff and management enough.

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Review of
Our Lady's Care Home
from Pauline B (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Wonderfully caring staff. Loads of activities for residents with huge effort in decorating for occasions. Lovely clean rooms. Facilities top notch. Constant engagement with nursing and care staff is also a big plus.

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Review of
Our Lady's Care Home
from N S (Granddaughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My Granny spent the last four months of her life in the Donegal Suite at Our Lady's Care Home and she couldn't have been happier there. The home was excellent but what truly stood out was the incredible staff. They cared for my Granny with such kindness and compassion, while also being a great support

to my Granda and all of us who came to visit. Their warmth, gentle care and ability to make her smile every day meant the world to us. I will always be thankful for the love and care they showed her in her final months.

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Review of
Parkmanor Oaks
from M G (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Parkmanor Oaks Nursing home I can't thank them enough for their care and understanding of my mum's needs. The staff are very supportive, caring and go above and beyond to all the residents. Great entertainment days during the week getting everyone involved enjoying a few hours of music and craic. Food

is good and plentiful the kitchen staff are great providing a very high standard everyday. Parkmanor Oaks has a warm and comfortable atmosphere and a great team of people. Big thank you to them all.

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Review of
Parkmanor Oaks
from E T (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My experience of Parkmanor Oaks has been very good and has excelled my expectations. My mother has been a resident for 1 year and I can highly recommend Parkmanor Care Home.
The staff at every level are compassionate, helpful and friendly.
The Nursing Staff are very attentive and cognisant of my mother's

needs and react accordingly.
As a family we are kept abreast of any issues with Mum's health and the staff make every effort to ensure my mum is clean, comfortable and safe at all times.
Any issues raised by me are dealt with immediately and professionally.
The entertainment is amazing and appropriate for the residents.
Parkmanor Oaks is very family orientated and we are included in all events. The staff have become like a family to me and my family over the past year.

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Review of
Parkmanor Oaks
from Gareth M (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

As a family we couldn't be happier with the care the staff at the home provide for our mum. So welcoming for us when we go to visit mummy. The activities put on by the staff/home for the residents are so so good.

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Review of
Arlington Nursing Home
from Frances L (Respite Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

I would just like to give this review to Arlington Nursing Home.
I don't usually give reviews as other homes haven't been great whilst my mother has been in respite but I just have to give review for this one!
My mother has Dementia and we use nursing homes for some respite. This was the first time

we used Arlington and I cannot express how well this nursing home is run. The staff were exceptional always plenty about catering to all the residents. All sorts of activities are on for the residents, a real homely place!
The staff even came up to me and my sisters and just asked about my mummy and her life, they showed such interest they were lovely.
It was beautiful, warm and cosy at Christmas time and my mummy was always happy when I came to see her in it. If I ever had to choose respite again Arlington would be my first choice.
This home should be recognised and awarded for its exceptional care standards.
Thank you again Arlington and staff from me and my sisters.

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Review of
Our Lady's Care Home
from Mairéad S (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Our family can't thank Our Lady's Care Home, and the Donegal Suite staff in particular, enough for the care they gave our mom in the past few months. The staff in the Donegal Suite is incredible! They are professional, warm and patient. It was lovely to watch them, not only our mother, but with other

residents as well. To name them all would be impossible, but every nurse, care assistant, kitchen staff, laundry staff and cleaner, made my mother's experience at Our Lady's positive and supportive. Thank you all!

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Review of
Parkmanor Oaks
from Flo B (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Staff are professional and caring. They have always responded to my father's needs and requests. They are always striving to improve the quality of life for each of the residents. They encourage residents to participate in activities and have regular entertainment which lifts their spirits.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you for taking the time to review Parkmanor Oaks. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. I will ensure the team at Parkmanor reads your kind words!

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Review of
Parkmanor Oaks
from Keith M (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My mother has been resident for nearly 5 months and I am delighted in all aspects of care and surroundings provided.
I am comfortable that she is currently in a safe environment with an excellent level of continual supervision.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you for taking the time to review Parkmanor Oaks. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. I will ensure the team at Parkmanor reads your kind words!

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Review of
Parkmanor Oaks
from Clare M (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Moving our mum to Park Manor Oaks was an incredibly hard decision, but it's been the best one we could have made. She wasn't coping well on her own and the family was scattered far and wide. The team's compassion, patience, and care for my mum have been reassuring. They take account of different personalities

and individual's likes and dislikes gently encouraging her to engage when she's withdrawn and involving her in the life of the home. They understand the power of music, entertainment and activities to boost the morale of the residents and families can take part too.
During Covid, the home worked tirelessly to ensure we could still visit and stay connected. Whether through safe visits or other ways of communicating, they kept us close to Mum, which meant so much. Any inevitable medical incidents are managed with care, good communication and attention.
Mum is getting older, but the dignity and respect she's shown here make all the difference. We feel lucky to have her here.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you for taking the time to review Parkmanor Oaks. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. We are glad to hear of the dignity provided to your mother and the gentle boost with activities. I will ensure the team at Parkmanor reads your kind words!

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Review of
Parkmanor Oaks
from Joanne L (Niece of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

We as a family, are very pleased with the care my aunt is receiving. She is happy and content in her new surroundings, which is a blessing for us and for her due to her advanced dementia.
She requires a lot of care as she is at the advanced stages of her illness and we are very grateful for all the

help and support from the staff.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you for taking the time to review Parkmanor Oaks. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. We are glad to hear of the dementia support being sufficient for your aunt. I will ensure the team at Parkmanor reads your kind words!

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Review of
Parkmanor Oaks
from Catherine M (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Nothing is too much trouble. From admission, my father-in-law has been so happy, he always looks well and clean the choice of food is fantastic and you only have to ask to ensure they get the correct care and attention. Staff are amazing and so kind, even when my mother lived here she was cared for

in the best way possible. Always able to ensure health care professionals are in attendance. I cannot say anything out of turn for each and every staff member in Parkmanor. My father-in-law has put on weight and totally involved in all activities and he is still able to have a beer when he wants it. The biggest well done on such an amazing care home.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you for taking the time to review Parkmanor Oaks. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. We are glad to hear of the positive weight gain in your father-in-law and enjoys the food. I will ensure the team at Parkmanor reads your kind words!

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Review of
Parkmanor Oaks
from D D (Daughter of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

My parents both resided here when their ill health meant we could no longer look after them at home. An extremely difficult decision, but all staff from the hairdresser, domestic, carers & nurses welcomed them into the home with true compassion. My mother had a poor appetite & we witnessed staff offering

her so many different choices of food & fluids not on their menus for that day.
Entertainment/stimulus for residents & families was excellent & we used the private bar with numerous activities they provided to help them remember special occasions like Christmas, birthdays, Mother's Day, Saint Paddy's Day, 12th July (ensuring inclusion for everyone).
Their sing-alongs & reminiscence sessions were excellent.
Staff were very complimentary of management & the owners which was evident when they held cultural days to showcase the ethnic backgrounds of their staff.
We as a family will never forget the excellent care my parents received there.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you for taking the time to submit this very kind review, the team at Parkmanor has read your thoughtful words. It was our pleasure to look after your parents. Best Wishes.

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Review of
Parkmanor Oaks
from S H (Daughter of Resident) published on 27 June 2024

Submitted via Website • Report

Overall Experience

Dedicated staff kindness, home to home. Brillant entertainer and activities to suit all the residents very welcoming good overall standard. Very approachable with any concerns a lovely bunch of caring people.

Reply from Lois Edgar, Digital Marketing Executive at Parkmanor Oaks

Thank you so much for taking the time to review Parkmanor Care Home. We are pleased you had a positive experience, we will pass your comments to the staff in the home. Kind regards.

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Review of
Our Lady's Care Home
from Donna F (Daughter of Resident) published on 4 April 2024

Submitted via Website • Report

Overall Experience

My Mum passed away in the care of living angels in Our Lady's. My Mum spent two and a half years in the care of the most amazing staff. They were the most caring souls and when you needed something they were on to it straight away. I would highly recommend this care home to anyone who needs assurance

that their loved one is so gently looked after you walk out of the home knowing you have nothing to worry about and you're always welcome when you arrive. I have so much to thank all the staff for they are simply the best!

Reply from Lois Edgar, Digital Marketing Executive at Our Lady's Care Home

We want to send you our deepest condolences on the passing of your Mum. It makes our hearts warm to know that she enjoyed her time being looked after at Our Lady's. We appreciate you taking the time to leave a review and I will make sure your kind words are passed on to the staff. Take Care.

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Review of
Parkmanor Oaks
from Paula B (Daughter of Resident) published on 12 November 2023

Submitted via Website • Report

Overall Experience

I just want to thank these brilliant and kindly staff who took my mum into their hearts and made her a part of their family. I thank the staff from the bottom of my heart. They looked after my mum for over 3 years and they were her family.

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Care Homes Owned by Macklin Care Homes in County Down

Macklin Care Homes Locations in County Down (3)

Macklin Care Homes Reviews in County Down (91)

Our Lady's Care Home

Our Lady's Care Home

Parkmanor Oaks

Parkmanor Oaks

Our Lady's Care Home

Our Lady's Care Home

Parkmanor Oaks

Parkmanor Oaks

Parkmanor Oaks

Arlington Nursing Home

Our Lady's Care Home

Parkmanor Oaks

Parkmanor Oaks

Parkmanor Oaks

Parkmanor Oaks

Parkmanor Oaks

Parkmanor Oaks

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Our Lady's Care Home

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