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Care Home Owned by Burnview Healthcare Ltd in County Londonderry

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Burnview Healthcare Ltd in County Londonderry

Only the locations & reviews in County Londonderry for Burnview Healthcare Ltd are showing below.

View the details of all 5 locations (with 251 reviews) owned by Burnview Healthcare Ltd

Burnview Healthcare Ltd Locations in County Londonderry (1)

 

1 Care Home owned by Burnview Healthcare Ltd in County Londonderry

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Marina Care Home

Shore Road, Ballyronan, Magherafelt BT45 6JA 

9.8 61 reviews
"My mother is always in clean clothing and comfortable in clean, warm bedding. Also, for me, the simple thing of no hairs visible on her…"   Read all 61 reviews
Location Type Care Home

Situated in the village of Ballyronan close to Magherafelt, Marina Care Home offers nursing care. Set near the marina overlooking Lough Neagh, Marina Care offers a homely environment. Chefs know the tastes of residents and prepare fresh, nutritional… Read more about Marina Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 32 Rooms from £940 / week

Burnview Healthcare Ltd Reviews in County Londonderry (61)

9.8
Burnview Healthcare Ltd has a Group Review Score of 9.8 (9.800) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Burnview Healthcare Ltd must have a Review Score.

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Review of

Marina Care Home

from Jean T (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is always in clean clothing and comfortable in clean, warm bedding. Also, for me, the simple thing of no hairs visible on her face is so pleasing to see, especially since there is little verbal communication and I sit quietly beside Mum. The staff have always been kind, helpful and respectful.
I have never received an unwelcoming demeanour. Also, the care home is kept very clean, tidy and fresh. I would just like to say thank you on behalf of myself and siblings.

Reply from Gavin Kelly, Director at Marina Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.


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Review of

Marina Care Home

from Gemma H (Sister of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and they provide a high level of care to my sister.

Reply from Gavin Kelly, Director at Marina Care Home

Thanks so much for taking the time to review our care of your sister at Marina Care Home. We will endeavor to maintain and improve where possible.


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Review of

Marina Care Home

from Tommy L (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are very happy with the care that my mum is getting. Staff go out of their way to help Mum. So friendly when you visit, very clean homes always.

Reply from Gavin Kelly, Director at Marina Care Home

Thank you for your thoughtful comment! Providing exceptional care that fully meets and exceeds the needs of our residents is our priority. We are happy to have given your loved one the care they deserve and we are committed to maintaining an efficient environment where every resident feels supported.


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Review of

Marina Care Home

from Eileen T (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the Marina Care home for 2.5 years now. As a family, were extremely happy with her care. She gets her hair done weekly and sessions of reflexology once a month. Mum is very well looked after and is really happy and all the staff are so friendly and caring and would go that extra mile
for you.

Reply from Gavin Kelly, Director at Marina Care Home

Thank you so much for your kind review! It means a lot to us that you feel positive about the care and support your mum is receiving including the regular hairdressing and reflexology. We will strive to continue and where possible improve.


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Review of

Marina Care Home

from Michael M (Husband of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Marina Care Home to any person looking for care for a family member. My wife has been in Marina Care Home for over 4 years and is treated with great support and dignity. The staff at Marina Care Home are so helpful and friendly. The food and support my wife gets are second to none.
Her clothes in her room are always so clean. It's great to know that Marina Care Home is on the top twenty care homes list. I'm so glad that I got my wife into Marina Care Home.

Reply from Eldho Joy, Support Manager at Marina Care Home

Thank you for taking the time to leave us a review. It is our pleasure to look after your wife. Thank you for the confidence you have entrusted us, we will continue to do our best.


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Review of

Marina Care Home

from Catherine M (Niece of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident in Marina Care Home for eight weeks, after two weeks in hospital, before she was able to return home. She received care that was first class. It was care of a personal nature and was evident from the very first evening she arrived after being released from hospital. I visited
her two to three times each week during her stay and saw first-hand the personal relationship she had built with the staff and the excellent caring attention she received with staff often going above and beyond their duties. Whilst my aunt was delighted to be able to return home, she was very sad to leave the personalities she had forged a bond with.

Reply from Gavin Kelly, Director at Marina Care Home

Many thanks for taking the time to place a review regarding your aunt's recent stay in Marina, We are delighted to note the high level of care your aunt received and that she enjoyed her stay in Marina. We hope that her health continues to improve as she settles back into her home.


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Review of

Marina Care Home

from Gar M (Son of Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home from home. Nothing is too much trouble for them. My father can be challenging, but the staff are fantastic at working with him. Very caring environment, clean as a whistle. Very good food. Fantastic nursing care and nurses.

Reply from Gavin Kelly, Director at Marina Care Home

Many thanks for your kind comments. It was great to note your positive impression of Marina and I know our team will endeavour to maintain these standards.


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Review of

Marina Care Home

from Sonia G (Daughter of Resident) published on 12 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean. The staff are friendly, kind, caring and compassionate. Our mother has been very happy. It is like a home from home.

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Review of

Marina Care Home

from Philip B (Son of Resident) published on 12 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very comfortable and clean and tidy all the time. The staff are always very helpful when I come to visit my mother.

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Review of

Marina Care Home

from Carmel T (Daughter of Resident) published on 12 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is very clean and comfortable. My mum is being very well cared for. I would recommend Marina Care Home to anyone.

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Review of

Marina Care Home

from Martin C (Son of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marina Care Home staff have been excellent in every way. As a family, we have been so very impressed with Dad's care. Everyone is so very friendly and thoughtful, seeing to Dad's every need. We as a family, have been brilliantly looked after with numerous cups of tea, coffee, cake and biscuits, we could
not speak higher of this fantastic care home.

Reply from Gavin Kelly, Director at Marina Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your dad have of Marina. We are lucky to have a great team. We will do our best to continue.


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Review of

Marina Care Home

from H S (Niece of Resident) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely confident that my aunt is being well looked after and cared for in the Marina Care Home. She always has a good word to say about the staff and they couldn’t be more friendly or helpful and make everyone feel very welcome when visiting.

Reply from Gavin Kelly, Director at Marina Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that your aunt has had so far in Marina. We have a great team who will be delighted to note your comments.


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Review of

Marina Care Home

from Martina K (Daughter of Resident) published on 22 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came into the home two years ago and she was very ill. Now she is in better health due to the care and attention she receives from all staff. The staff are always friendly and helpful. The home always smells fresh and clean.

Reply from Gavin Kelly, Manager at Marina Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your mum have of Marina, especially her improved health since she became a resident.


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Review of

Marina Care Home

from A M (Daughter of Resident) published on 8 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely well looked after in Marina. All of the staff are so caring. The food is exceptional. Mum is well settled in Marina and I'm personally extremely grateful to each and every one of the staff. This is so reassuring to know Mum is safe and happy at Marina. My review would be 5 stars!

Reply from Gavin Kelly, Director at Marina Care Home

It was lovely to read a positive review of your experience with Marina. We have a great team and they will be delighted to read your kind words. We will do our best to maintain and where possible, improve. Many thanks for taking the time to give the review.


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Review of

Marina Care Home

from Nicholas C (Son of Resident) published on 21 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into Marina Care Home on 18/7/23. he died 2/9/23.
During that period Dad's care by all the staff was excellent. The care and support they gave Dad and ourselves was first class.
Nothing was ever a problem. They went over and above to be supportive. Food and cleanliness, were second
to none.
Highly recommend this home, and thank you to them all. The scores reflect this home.

Reply from Gavin Kelly, Director at Marina Care Home

Many thanks for taking the time to post this great review. It was heart warming to read your positive experience at Marina. We will pass this on to the manager and her great team.


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Review of

Marina Care Home

from Leslie B (Brother of Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good home. Resident is very happy and content.

Reply from Gavin Kelly, Director at Marina Care Home

Many thanks for taking the time to place a review. Our team will be delighted to read your kind comments.


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Review of

Marina Care Home

from Mervyn B (Brother-in-law of Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything. The staff are great.

Reply from Gavin Kelly, Director at Marina Care Home

Many thanks for taking the time to place a review. Our team will be delighted to read your kind comments.


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Review of

Marina Care Home

from Joanne D (Daughter of Resident) published on 30 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is really good. Mum is always looked after really well and the staff and management are great. The home is always spotless and the food is excellent. There is a happy atmosphere every time I come in.

Reply from Gavin Kelly, Director at Marina Care Home

It was lovely to read such a positive review of Marina. We will do our best to maintain and improve where possible. Many thanks for taking the time to place the review.


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Review of

Marina Care Home

from E C (Granddaughter of Resident) published on 23 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care this is provided to my granny is excellent and I have zero complaints. The staff are beyond excellent and so friendly and give the best care to my granny. Overall, the care and support that is provided here is excellent and they work so hard.

Reply from Gavin Kelly, Director at Marina Care Home

It was lovely to read such a positive review. We will endeavour to maintain and improve on the care we deliver your granny. Thanks for taking the time to place a review.


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Review of

Marina Care Home

from J P (Daughter of Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum spent her last weeks in Marina Care home. The staff were very friendly and welcoming. The standard of care was outstanding. Our mother was made very comfortable in her last days of life. The family felt more relaxed during her time there and she was receiving 24hr care which the family could
not provide. Thank you for everything you did for our mum. Highly recommend this lovely clean, friendly home.

Reply from Gavin Kelly, Director at Marina Care Home

It was lovely to read your review on how pleased you were with the care we delivered in the circumstances. I know our team in Marina will really appreciate your kind words. Thanks for taking the time to post this review and we wish you and your family well in the days and weeks ahead.


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