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Care Home Owned by Easteden Ltd in County Londonderry

  • Care Home Owned by Easteden Ltd in County Londonderry

Easteden Ltd Locations in County Londonderry (1)

 

1 Care Home owned by Easteden Ltd in County Londonderry

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Owen Mor Care Centre

167 Culmore Road, Londonderry BT48 8JH 

2.0 5 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 79 Rooms

Easteden Ltd Reviews in County Londonderry (5)

Reviews Posted for members of Easteden Ltd

Overall Experience

  • 3
  • 0
  • 1
  • 0
  • 1

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5
0
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4
Review of

Owen Mor Care Centre

from D M (Daughter of Resident) published on 25 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Recently moved our loved one out after 3 years to a nearby nursing home.
Individually staff are doing their best but the culture is poor - little to no stimulation and staff run off their feet. Feels like the focus is on ‘the business’ and not the residents.
In the new home, my loved one has been
referred to external support services including a dentist and optician - this never happened in Owen Mor and they have benefited from weekly trips to shops/church/tea dances and taken part in daily activities and lovely family celebrations including music/tea parties/sensory actives/pet therapy. Overall they have a much better quality of life.

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Review of

Owen Mor Care Centre

from E M (Sister of Resident) published on 13 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find management at Owen More excellent and nursing staff. I find staffing of carers very limited, and not enough continuity of care. Too much movement of staff between units. Young carers too young and inexperienced so they don't stay.

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Review of

Owen Mor Care Centre

from Angela C (Daughter of Resident) published on 1 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and management very professional and friendly. The care given to my mum is outstanding. I am kept informed if there are any issues or concerns regarding my mum. My mum has settled in well and she also thinks highly of the staff and the care given. I would highly recommend the care home
to anyone!

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Review of

Owen Mor Care Centre

from Liz B (Daughter of Resident) published on 13 May 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very unwell when he came to Owen Mor Care Centre. All of dads needs are met 100%. He has been here a year now and they have Dad eating so well and Dad is so well looked after. He has put on weight and is more responsive. His room is like it was at home. All the staff are really approachable
and helpful

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Review of

Owen Mor Care Centre

from F M (Daughter-in-law of Resident) published on 14 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given the current circumstances and the restrictions surrounding visiting, the staff at Owen Mor have been so helpful and reassuring over the phone. We know our family member is being well looked after and we have full confidence in all the staff. We appreciate all your hard work, especially in the
current climate. Thank you.

Reply from John Coyle, Human Resources Manager at Owen Mor Care Centre

Thank you for your kind review the staff team appreciate the support and endeavour to continue to provide the highest standard of care for all our residents' care and comfort.


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Awards / Recognitions (0)

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