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Care Homes Owned by Pearl Healthcare Group

7.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pearl Healthcare Group

Pearl Healthcare Group Locations (4)

 

4 Care Homes and Extra Care Housing owned by Pearl Healthcare Group

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Sunnydale Care Home

8-11 Stanley View, Douglas, Isle of Man IM2 3JA 

7.1 6 reviews
"Sunnydale is a lovely home both to visit and to live in. My friend certainly loved spending her last years here. The staff are attentive…"   Read all 6 reviews
Location Type Care Home

Specialising in individual care packages tailored to personal needs which include full-time care support, mental health and dementia support, semi independent & respite care. En suite bedrooms, with showers along with a small number of suites and studio… Read more about Sunnydale Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 46 Rooms from £800 / week
Capricorn Cottage

88a Eastgate, Fleet, Holbeach, Spalding PE12 8ND 

8.1 19 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 34 Rooms
Pearl Healthcare Group Supported Living Services

27 New Dover Road, Spalding PE12 8ND 

Kimberley Care Village

21 London Road, Long Sutton, Spalding PE12 9EA 

8.5 23 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 68 Rooms

Pearl Healthcare Group Reviews (48)

7.9
Pearl Healthcare Group has a Group Review Score of 7.9 (7.889) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pearl Healthcare Group must have a Review Score.

Overall Experience

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Review of

Kimberley Care Village

from Marie F (Daughter of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Kimberley Care Village for a year and a half now.
I can not recommend this place enough to people!
My dad has Huntington's disease and they have taken every single step they can to ensure my dad had a safe transition and have completely followed through on promises to make sure
he gets the best care possible.
They have provided two chairs for him already (he moves a lot so they break easily)
It is always clean, tidy, professional in atmosphere and there is always someone to speak to if we have anything we are worried/anxious about.
They have gone above and beyond with service, time, care and listening.
All the staff are beyond compare!
Thank you Kimberley Care Village and all the staff past and present. You are all absolutely amazing and have made my dad so incredibly safe. He loves you all, as do we!
Thank you.

Reply from Gill Morgan, Manager - Kimberley Care Village at Kimberley Care Village

Thank you so much for your review, which means so much to us. It is so reassuring to know that you feel we are providing the highest care and support for your lovely Dad. Thank you.


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Review of

Kimberley Care Village

from Charlotte B (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, very clean and kind staff. The owner and the manager have gone above and beyond for my mum to ensure she is happy and well cared for. All the staff are wonderful in fact! They make my mum laugh when she's feeling a bit down, they spend time with her, take her out for walks when she's feeling
confused and bring her tea and biscuits between meals. Their communication has been fantastic, I'm able to call for an update whenever I like, myself and my family are made to feel welcome during every visit. My mum is happy and safe and she thinks the food is very good. Can't thank you all enough! I would recommend it to anybody.

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Review of

Kimberley Care Village

from Susan F (Daughter of Resident) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since being a visitor here for the last 6 months, I have noticed a vast change for the better. This I am sure is due to the caring staff and the incredible management. I have no worries regarding leaving my family member at this home. The care and devotion they give to their patients are second to none.
If you have any queries you just chat to the manager and they are sorted very quickly. I would recommend this home to anyone who needs 24-hour care of their loved ones.

Reply from Gill Morgan, Manager - Kimberley Care Village at Kimberley Care Village

Thank you so much for your kind words, it is very much appreciated and valued.


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Review of

Kimberley Care Village

from P C (Son of Resident) published on 30 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving Dad from a previous home he seems much happier. The staff are very friendly and helpful, they all get to know Dad which is good.

Reply from Gill Morgan, Manager - Kimberley Care Village at Kimberley Care Village

Thank you so much for your positive feedback, it means a lot to know you are very happy with the service our caring staff provide to your dad.


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Review of

Capricorn Cottage

from G S (Sister of Resident) published on 1 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my sister continues to receive is above and beyond my expectations. Knowing that all her needs are met professionally and compassionately gives me a great deal of peace of mind. My sister is almost a 2-hour journey away from where family lives, so contact by telephone is really important.
The staff always find time to answer the phone and I have never had a call where staff have been too busy to answer my queries and provide updates on how my sister is. The home is run as a large family, where both residents and staff matter. Some people only comment when they have a problem or complaint, but for me, it is the greatest pleasure to say what a blessing it was that they came forward to offer to care for my sister.

Reply from Rachael Dunn, Manager at Capricorn Cottage

Thank you for your lovely words. The team are amazing and always go the extra mile to support the people we look after. It has been a pleasure to get to know your sister more and to support her.


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Review of

Sunnydale Care Home

from Jean R (Sister of Resident) published on 1 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister seems to have settled well into Sunnydale. Although I am unable to visit and take my sister out as often as I would like I would say she is quite happy and not shown herself to be upset about living there. The staff appear to be very friendly and caring. So, overall, I do not have any concerns.

Reply from Gary Sherwood, Founder at Sunnydale Care Home

Thank you for taking the time to post such a positive review, we are always delighted to know that our residents and their families are happy with the service we provide.
We are very happy for the families to visit as often as they are able, and we look forward to welcoming you on your next visit.


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Review of

Capricorn Cottage

from Anne W (Relative of Resident) published on 24 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care offered by the Capricorn Cottage Care Home staff to our LD relative is excellent. With understanding and patience, they encourage, include and support living life to the full through their different expertise. From seniors, care workers, night staff, housekeepers, chefs, activities/visits,
drivers and maintenance led by an experienced management team the opportunities offered at Capricorn Cottage are considerable. The single-storey, spacious home situated in pleasant grounds is always welcoming.

Reply from Rachael Dunn, Registered Manager, pending registration at Capricorn Cottage

Thank you so much for the lovely comments in relation to your observations of the care and support your relative receives at Capricorn Cottage.


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Review of

Kimberley Care Village

from M A (Wife of Resident) published on 5 October 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management have been absolutely fantastic with the care for my husband. They have gone above and beyond with the care, dignity, and respect for him. Not only have they looked after my husband but they have looked after me and supported me through an incredibly difficult period. I would
highly recommend Kimberley Care Village.

Reply from Helen Walters, Home Manager at Kimberley Care Village

It’s our absolute pleasure and honour to support our residents and their families.


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Review of

Kimberley Care Village

from Jill D (Daughter of Resident) published on 29 September 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely lovely care home. Staff are friendly, empathic, and caring. The home is clean and welcoming. The manager cares for residents and their family. Couldn't wish for a nicer place for mum to be.

Reply from Helen Walters, Home Manager at Kimberley Care Village

Thank you for your kind words. We understand that we are looking after a much-loved relative and appreciate how stressful the process of finding the right home can be. We enjoy seeing our residents and their families become part of our Kimberley family.


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Review of

Kimberley Care Village

from Christine P (Daughter of Resident) published on 28 July 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for allowing myself, my daughter and grandsons, plus my sister and brother-in-law to visit my mum yesterday. It was lovely to see her, she was especially pleased to see her great-grandsons and granddaughter, maybe not so much myself and sister which I can understand as she thinks we made her
move there. It is obviously the best place for her. I have spoken to various members of your staff especially one who all say she is fine, which as a daughter is all I can ask. Thank you all for all you do, it really is appreciated by us all. Stay safe all.

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Review of

Kimberley Care Village

from D P (Daughter of Resident) published on 12 November 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don`t know how to express the gratitude I feel to this care home. My dad passed away here a year ago and then they looked after my mum until she passed away last week. Both my parents had full capacity but they felt safe and secure here, to my mum this was her home. We have had experience of two other
homes - neither could hold a candle to here. The staff are amazing and we will miss them all. I can say a massive thank you.

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Review of

Capricorn Cottage

from Linda G (Mother of Resident) published on 31 July 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good experience. Everyone is helpful and friendly. Nice and clean home, always kind.

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Review of

Capricorn Cottage

from D B (Sister of Resident) published on 31 July 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have noticed a considerable improvement over the last couple of months in many aspects of care home services. Residents and staff are much happier and more approachable. More care is being given to resident sand more time is spent motivating them. More activities and trips are being arranged for residents.

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Review of

Sunnydale Care Home

from Louise O (Friend of Resident) published on 25 May 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnydale is a lovely home both to visit and to live in. My friend certainly loved spending her last years here. The staff are attentive and genuinely caring, frequently going above and beyond what might be expected in a residential care setting. There are frequent activities for residents to get involved
in from sing-alongs to crafting and not forgetting the infamous "Sunnydale Olympics". The resident is encouraged to join in where possible but always maintain their independence and right to choose how to spend their time. Thank you for looking after my friend and treating her with dignity and respect.

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Review of

Kimberley Care Village

from Leslie W (Son of Resident) published on 9 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home has some very caring staff. They treated mum with the utmost dignity and it was never too much trouble for them to discuss mum's requirements and how best they would implement them. Always with mum's interests at the forefront. They have a splendid team there and welcome you as a part
of their family.

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Review of

Capricorn Cottage

from Martyn W (Father of Resident) published on 16 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter always shows great excitement when we enter the car park of Capricorn Cottage and once inside is immediately at home.

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Review of

Kimberley Care Village

from Maureen W (Wife of Resident) published on 30 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We would like to congratulate all the staff and carers at Kimberley Care Village which presents a caring and happy atmosphere. They all work extremely hard to look after and care for the residents. They also give care and attention to the family.
However, there appears to be a shortage of carers as
often the staff are rushed off their feet even though they never grumble and plod on.
The new kitchen and dining room has greatly improved. The cooks do a great job and the food has been improved and enjoyed.
Entertainment could be improved and motivated eg when the line dancers come monthly, they sing and dance and encourage the residents to clap and sing and join in the fun. This needs to be done more often.
Some of the residents do not receive visitors, could volunteers be prepared to visit and talk to them?
XMAS DAY - We stayed with our family for a few hours and the staff were excellent and the food looked delicious. The staff worked hard to make sure everyone had everything they needed. I did notice however that there were no special clothes, crackers or cold drinks but then again it all went well with the carers working very hard. No entertainment afterwards.
XMAS PARTY - The singer was good but left after half an hour. The carers children enjoyed Father Christmas but shame there was no games or sing-song for the residents. Then again, the carers were working hard to entertain everyone. No tea or minced pies available.
The first-floor corridor has only one bathroom/toilet but not available for visitors! The carpets need refurbishing both corridors and rooms. The lounge could be improved. No seat for visitors in the room as it is needed for hoist arrangements.

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Review of

Kimberley Care Village

from P C (Stepson of Resident) published on 28 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, Kimberley Care Home is quite good but I think at times this is understaffed. The staff are all nice and I think they do a good job. I wasn't very impressed with the Christmas party or Christmas Day activities.
Residents don't seem to get many activities or days out. Maybe it's staff shortages.

Reply from Nadine Vail, Home Manager at Kimberley Care Village

Thank you for your comments. Further to our conversation regarding these concerns, we tailor our activities to the needs and desires of all our residents and whilst staff may not have been visible when you visited, they will have been around the home caring for our residents. I hope that our discussion offered you some reassurance and look forward to your next visit.


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Review of

Kimberley Care Village

from June E (Respite Resident) published on 14 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If you need a care home this cannot be bettered.

Reply from Nadine Vail, Home Manager at Kimberley Care Village

Thank you so much for your positive comments June, I know the staff team will really appreciate your feedback.


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Review of

Capricorn Cottage

from S G (Friend of Resident) published on 11 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend over a period of many years at various homes. The latest being Capricorn Cottage. The standard of care and cleanliness has varied over the years but over the past months, he's improved greatly. As you walk through the door, it feels like entering a real home (not a home). No
odour, everything bright and clean, residents occupied and staff friendly and efficient. Well done.

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Awards / Recognitions (2)

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Frequently Asked Questions about Pearl Healthcare Group

How many Care Homes does Pearl Healthcare Group own?

Pearl Healthcare Group own 3 Care Homes.

Which Pearl Healthcare Group Care Homes have the highest review score?

Kimberley Care Village, Capricorn Cottage & Sunnydale Care Home have the highest review score.
Pearl Healthcare Group in Lincolnshire Pearl Healthcare Group in Isle of Man

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