Bavani Care Homes Ltd in London | 4 Care Homes

Review of
Bavani Care Home Ltd
from Zena L (Granddaughter of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience

My experience with Bavani Care Home has been outstanding from the moment of first contact. The decision to place my nan in a care home was very difficult for my family but even from the initial meeting, we were put at ease. All of the staff are lovely and really take care of my nan like she is one of

the family, a welcome difference from what I have experienced visiting and speaking to other homes. The home itself is clean, homely and all the residents look well-kept and happy. The manager is really lovely and is always on hand to answer our millions of questions without any bother and has really helped put us at ease in the whole process with heaps of information and knowledge as well as comforting words. My nan has settled well and is enjoying her new home thanks to the great team at Bavani.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you so much for the feedback. Our team was so pleased to read the review.

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Review of
Abbey House - Morden
from A H (Friend of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience

I find the staff very caring. They seek to meet the needs of their clients respectfully. I feel welcomed when I arrive. If I have any concerns about my friend, I feel confident in approaching the staff in the knowledge that her needs will be ministered to. This is a good home trying to meet the challenging

needs they experience on a day-to-day basis.

Reply from Thushjah Krishnabala, Assistant Manager at Abbey House - Morden

Thank you very much for your lovely comments and enormous support. The whole team at Abbey House really puts a lot of thought and effort into ensuring we provide complete person-centred care and your feedback and endorsement mean the world to us. Thank you - we really appreciate your time to express your views about our care.

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Review of
Bavani Care Home Ltd
from Jennifer J (Daughter of Resident) published on 27 May 2024

Submitted via Website • Report

Overall Experience

I would give this home six stars if I could, they have treated my father with care, kindness and compassion, I could not ask for more.
My father is so happy now, being with people and carers who put his needs first, who are attentive and patient.
Every time I visit my father, he's always laughing,

this was not happening before a noticeable difference experience by all close family members.
Thank you, you are a godsend to my father and his family, we could not ask for more.
We thank you.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you so much, Jennifer, for your incredible support and trust in our care. It's so heart-warming and it only makes us feel more encouraged and motivated to do better. We're so grateful to you for taking the time to express your views.

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Review of
Bavani Care Home Ltd
from K S (Uncle of Resident) published on 29 December 2023

Submitted via Website • Report

Overall Experience

We have visited three times during the year and have always found the home clean and the staff always willing to help and explain fully any questions we have.
We think they go well above the standard one would expect of staff.
We feel confident that our relative is well looked after.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you so much for your incredible support and trust in our care. Your lovely review makes us feel more confident, encouraged and motivated to do better. We're so grateful to you for taking the time to express your views.

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Review of
Bavani Care Home Ltd
from Kingsley K (Son of Resident) published on 9 November 2023

Submitted via Website • Report

Overall Experience

Mum has been under the care or Bavani Care Home for about a month now and we are very pleased.
The care and attention appears to be high.
The manager appears to be on top of everything and has even secured an NHS profile bed for Mum as she is frail and weak at the moment.
There is open communication

between the family and Bavani with a messaging service also available.
We recommend this establishment.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

You are very welcome - thank you for your lovely review.

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Review of
Abbey House - Morden
from G J (Son of Resident) published on 25 October 2023

Submitted via Website • Report

Overall Experience

It is a nice place, safe, secure and in a quiet location. The carers are polite and helpful. The manager has always been helpful and kind as well.

Reply from Thushjah Krishnabala, Line Manager at Abbey House - Morden

Thank you very much for your lovely comments and enormous support. The whole team at Abbey House really puts a lot of thought and effort into ensuring we provide complete person-centred care and your feedback and endorsement mean the world to us. Thank you - we really appreciate your time to express your views about our care.

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Review of
Abbey House - Morden
from Devorina G (Friend of Resident) published on 20 October 2023

Submitted via Website • Report

Overall Experience

The home is well-managed, and the manager is very kind and friendly. Some of the carers speak very little English which can sometimes be a problem. The home is a bit old and can be a bit updated. The food is always a critical issue. Fresh cooked food is always preferable, so having a cook may be a good

idea though the taste in food varies a lot. Some are fussy and will eat only very good food, others don’t mind.
I liked the dining room but not the sitting room with the TV which is small and annoying. Would be good to think of some activities that residents can do together - like exercises, playing games together like chess, cards, backgammon, etc. More activities that engage the residents' brains and encourage communication with each other will be recommendable, not just sitting in front of the TV like zombies. But in general, the home is trying to provide good care and comfort. Thank you!

Reply from Thushjah Krishnabala, Line Manager at Abbey House - Morden

Thank you for taking the time to share your experience of Abbey House. Your feedback is important to us, as is the care and well-being of all of our residents. Despite your friend being here for a short span of time, she was a great character and a very friendly person. It was a sad and painful moment for all of us when she departed. We feel fortunate to have cared for her.
Following this, we have made changes within our care home and increased the types of activities we provide our residents. We appreciate your mention of freshly cooked meals and it's a shame it has not been recognised. We strive to accommodate the diverse preferences and dietary needs of our residents. We take great pride in ensuring we deliver high-quality, person-centred care and facilities to make a difference in our residents and their families lives. Thank you again for your feedback.

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Review of
Bavani Care Home Ltd
from Graeme P (Regular Volunteer) published on 18 October 2023

Submitted via Website • Report

Overall Experience

I have been a regular visitor of the home over a few years, first as a friend of a resident, and more recently doing bible study and prayer with some of the residents.
I have always been impressed by the compassion and care of the staff to the residents. Also, the atmosphere of the home is peaceful.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you Graeme for your lovely review. Bavani Care Home highly appreciates your work with our residents. They all enjoy themselves when you come over. Thank you again.

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Review of
Abbey House - Morden
from Tim B (Friend of Resident) published on 9 October 2023

Submitted via Website • Report

Overall Experience

Overall, Abbey House - Morden is a very well-run care home. My friend has been living at Abbey House for about three years and has settled in well. The staff at Abbey House are very kind and caring. The residents are able to go out very often and access the community. The home arranges activities very

often which the residents enjoy.

Reply from Thushjah Krishnabala, Line Manager at Abbey House - Morden

Dear Tim, thank you so much for your incredible support and trust in our care. It's so heart-warming and it only makes us feel more encouraged and motivated to do better. We're so grateful to you for taking the time to express your views.

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Review of
Abbey House - Morden
from M S (Sister of Resident) published on 25 August 2023

Submitted via Website • Report

Overall Experience

My brother has been a resident at Abbey House for a few years, and in that time, he has been happy and content. The staff are kind and caring. Any requests by the family are proactively addressed by the assistant manager. I have found the environment to be clean and tidy.

Reply from Thushjah Krishnabala, Line Manager at Abbey House - Morden

Thank you for your humbling feedback and support. Our team is constantly trying to learn about our residents' care needs so we can provide as person-centred care as possible. Your support and recognition of our efforts and care is so very much appreciated. Best Wishes.

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Review of
Bavani Care Home Ltd
from Alex C (Nephew of Resident) published on 14 June 2023

Submitted via Website • Report

Overall Experience

Bavani Care Home is an outstanding home. I am very happy, there are several activities in the home. The staff are very caring. The staff are interactive with patients and caring for them. My uncle is well and well looked after. The place is absolutely spotless and clean. Overall I am happy my uncle

is living at Bavani Care Home.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

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Review of
Bavani Care Home Ltd
from Nellie Z (Friend of Resident) published on 27 February 2023

Submitted via Website • Report

Overall Experience

Ever since my friend has been at Bavani Care Home, my mind has been relaxed. The manager has been on top of things and very kind. She is very pleased to be here. All staff are kind and very helpful towards my friend.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you for your kind words, we will share this with our team!

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Review of
Bavani Care Home Ltd
from Mariana M (Great-Niece of Resident) published on 24 February 2023

Submitted via Website • Report

Overall Experience

I could not have wished for a better place for my great aunt, who has experienced signs of dementia in recent years. I am extremely impressed by the staff who have been so welcoming on my visits and supportive of my requests for a few extra things that will make my aunt's life more comfortable and less

lonesome when short-term memory appears suddenly. It is hard on the residents, hard on loved ones to watch dementia, and hard on the staff who look after them, who never lose their smile doing their job. Thank you.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you for your honest and lovely review. We love looking after your aunt; she is a pleasure, and her singing brightens up our day. We look forward to seeing you soon.

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Review of
Bavani Care Home Ltd
from Z S (Resident) published on 8 September 2022

Submitted via Website • Report

Overall Experience

A quick and brief review about Bavani Care Home being written from one of the residents who has lived here for around five years.
The home is overall a good and well-provided home, being run by a well and knowledged provider who has sufficient experience and is friendly, honest and trustworthy. The

overall care in this home is that it is run by care workers who are well experienced and are always helpful and attend to our needs in every manner whatever the situation is. The rooms are well portioned and kept cleaned at all times and well furnished to suit your needs even beautiful artwork on the walls, airy and spacious.
Activities are well maintained and kept well updated, there is even artwork to stimulate the mind and even books to read and we are even taken out to local shops and outings.

Reply from Krish Krishnabala, Registered manager at Bavani Care Home Ltd

Thank you for taking the time to leave us a review and for your lovely comments about your stay with us. We are pleased to hear you enjoyed the activities. Your comments will be passed on to the team.

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Review of
Bavani Care Home Ltd
from Hylton S (Resident) published on 18 July 2022

Submitted via Website • Report

Overall Experience

I am very happy living here. I am happy with the care. I am happy with the food options. The staff are friendly, and the manager is outstanding. I am also happy with all the activities that go on in the home. It is warm, friendly and has a nice, clean atmosphere all around.

Reply from Krish Krishnabala, Registered manager at Bavani Care Home Ltd

Thank you for your kind words! I shall relay your appreciation to our team.

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Review of
Bavani Care Home Ltd
from Hannah S (Sister of Resident) published on 12 July 2022

Submitted via Website • Report

Overall Experience

The staff at this place are absolutely brilliant; they genuinely have residents' best interests at heart and go above and beyond to make their residents feel happy and at home. My brother has come a long way since being here and is extremely happy, as am I and the rest of the family. He had previously

been in other homes, none of which he or the family was happy with. We can’t thank the staff enough for all they have done for my brother. I would highly recommend this care home.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you, Hannah, for the lovely review - your kind words will be passed on to our team.

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Review of
Bavani Care Home Ltd
from Keith H (Brother of Resident) published on 5 July 2022

Submitted via Website • Report

Overall Experience

Bavani Care home provides support for my sister, my impression is that the home has proved to be a very safe and secure place for my sister who has always seemed very happy with her accommodation and care. The home is always clean and tidy and provides for all her needs, she has never complained about

any aspect of her care and her condition has improved considerably during her time in the home. The staff are always attentive and treat her with great respect and patience and have been able to manage her smoking and other needs. I cannot comment on meals or costs as I have never visited during meal times but my sister says she enjoys the food and the costs are bore by social services and the NHS, I presume. I haven’t seen much evidence of activities during the normal day but the home has always given her parties and cakes on special occasions and birthdays which is nice to see. I had not realised that she was also being taken out so perhaps some reporting back on these activities would be helpful.

Reply from Krish Krishnabala, Registered manager at Bavani Care Home Ltd

Thank you, Keith, for a lovely review, I will pass this on to the team.

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Review of
Bavani Care Home Ltd
from S H (Niece of Resident) published on 10 May 2022

Submitted via Website • Report

Overall Experience

My uncle came to the Bavani Care Home last year after being in hospital for a few months. The staff at Bavani were very welcoming, supportive and caring in assisting my uncle to settle into his new residence. I live overseas, and due to Covid, I was unable to see the home prior, however; the staff reached

out and continued to keep me informed. As my uncle is a very fussy eater, the home went out of its way, including making special meals to his liking. They took him out shopping to visit his sister, who is also in a home. The 9-bed home feels like a family, and the manager is absolutely exceptional! He is empathetic, caring and supportive, and each resident is like a family member. I feel the care, service, and support are outstanding with a very personalised approach. Thank you, Bavani Care, for your outstanding care and support!

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you so much for your kind words. Myself and the team really appreciate such positive feedback

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Review of
Bavani Care Home Ltd
from H N (Nephew of Resident) published on 27 April 2022

Submitted via Website • Report

Overall Experience

The staff at the home are absolutely excellent, caring and friendly. The place is clean. Food is very nutritious and varied. The manager is excellent and goes to great lengths to meet the needs of the residents. A thorough 5-star service. I thoroughly recommend this home.

Reply from Krish Krishnabala, Registered Manager at Bavani Care Home Ltd

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Care Homes Owned by Bavani Care Homes Ltd in London

Bavani Care Homes Ltd Locations in London (4)

Bavani Care Homes Ltd Reviews in London (19)

Reviews Posted for members of Bavani Care Homes Ltd

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Abbey House - Morden

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Abbey House - Morden

Abbey House - Morden

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Abbey House - Morden

Abbey House - Morden

Bavani Care Home Ltd

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Bavani Care Home Ltd

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