Buckland Care Ltd in Gloucestershire | 1 Care Home

Review of
Brunswick House Nursing Home
from Tracy J (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

All the staff that work at Brunswick house have been very kind, caring, loving and very supportive all the time our mum stayed here. Our mum was a resident here for only 4 months before she passed away but those 4 months were made very enjoyable and mum was happy, content and felt safe at Brunswick

house and also felt like one of their family. The care, support & love mum and the rest of her family received were absolutely amazing. They could not do enough for mum and us before our mum passed away. The team here should be very proud and the manager very very proud of her team. Thank you so so much.

Reply from Karen Shaw, Registered Manager - RGN at Brunswick House Nursing Home

Thank you Tracy for your very kind words. I will of course pass on your words to the team. The work they do is tough at times but feedback like yours goes a long way to making their work feel appreciated. The Brunswick House family Thank You. I as their manager am very proud to receive such amazing feedback for their hard work. Very wishes to you all.

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Review of
Brunswick House Nursing Home
from Sandra M (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

I have nothing negative to say about Brunswick Nursing Home.
My mother has only been in the home for a short time but I am so pleased that she is there. The value for money is that she is being care for, the security is excellent and she is safe. My mother has gone from hardly eating to enjoying the

food and also being with other residents and not in her home. The staff are kind and they treat all the residents with respect. My reviews are are truly how I see the home.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your kind feed back it is much appreciated by all our staff. Kindest regards, Karen

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Review of
Brunswick House Nursing Home
from Sandra B (Daughter of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

All the staff team and manager were very helpful, caring and supportive to my Dad and our family at a very difficult time. Their respect for our needs on Dad's final day was exemplary, ensuring peace and tranquility for all of our family. Thank you all so very much for caring for Dad and us and for

joining us at his funeral too.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your very kind words. I will be passing them on to all staff. It was an honor and a privilege to take care of your dad and your family. When you're ready please feel free to pop in for tea and cake.

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Review of
Brunswick House Nursing Home
from Steve H (Son of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

I could not have got a better care home for my mother. The staff was so caring and loving, it was like it was their mother. They could not do enough for my mum. The room was lovely my mother was very fussy about her food, but she said the food was lovely. I dreaded putting my mum in a home as she never

wanted to leave her house and never go into a care home. She came out of hospital and we put her in Brunswick house and she loved it there. She has now died but I know the last 6 months of her life were made infinitely better being in this care home. Thank you to all the staff.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your amazing review. We are so happy that your mum found peace and comfort while in the care of Brunswick House Nursing Home. I will be passing on your review to all the staff. As their manager am very proud to lead such an amazing team.

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Review of
Brunswick House Nursing Home
from K B (Daughter of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

My mum needed emergency care, following a discharge from hospital. We really needed to find a safe place for my mum to recover from a major operation and Brunswick House Nursing Home provided this support.
The nurses were really proactive in her care, arranging blood tests and pain relief, the carers

were very kind, the management team was very supportive and the food was fantastic. Thank you.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your kind review. I will be passing on your comments to the staff. We were very happy to support you and your mum through what was a difficult time. Kindest regards, Karen.

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Review of
Brunswick House Nursing Home
from Alan H (Nephew of Resident) published on 9 September 2024

Submitted via Website • Report

Overall Experience

My 85-year-old aunt, who suffered a stroke two years ago, has been living at Brunswick House for the past 18 months, and I couldn't be happier with the care. The staff at Brunswick House can be truly exceptional. They're always friendly, compassionate, and attentive. The nursing team have been incredibly

skilled and patient. The management is also top-notch. They have created a positive and supportive environment for staff, residents and their families. I have witnessed first-hand the management's support for all. There is a real sense of community that exists among the residents. My aunt enjoys the interaction with the care team from nurses to the cleaning and catering teams. Overall, I can't speak highly enough about Brunswick House. It's a wonderful place where my aunt feels safe, loved, and cared for. If u need a caring and supportive environment for an elderly loved one, I wholeheartedly recommend Brunswick House.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your very kind review. I will be sure to pass on your review to all the team. Very Best Wishes

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Review of
Brunswick House Nursing Home
from M W (Grandson of Resident) published on 9 September 2024

Submitted via Website • Report

Overall Experience

Brunswick House is a wonderful nursing home. The manager leads by example, she models a caring and professional attitude that filters down to all staff who display compassion, respect and offer wonderful care.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your very kind review. I will be sure to pass your review to all the team. Best wishes, Karen.

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Review of
Brunswick House Nursing Home
from D E (Wife of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

Brunswick House was complete heaven for my husband in the last stages of his life with dementia. He was included in all activities each day. I couldn't ask for better care. The manager and all the staff were wonderful and worked as a team, sharing all aspects of his care with me. Nothing was too much

trouble. I felt included in their family like all the other residents.
I still go back and visit even though it's over 12 months ago.
I would put my name down to go there if I could!

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for your very kind comments, they will be shared with all the staff. Here at Brunswick House, we are family not only residents and staff but resident families too. I am glad you felt the Brunswick arms around you in such a distressing time. We look forward to your next visit.

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Review of
Brunswick House Nursing Home
from R H (Son of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

Mother was transferred early morning to Brunswick House Nursing Home from hospital. The staff were fantastic at settling Mother to her new accommodation, they made her feel safe and less stressed.
All of the staff took the time to introduce themselves to Mother and also to find out about us, her family.

They explained the workings of the home and took time to understand Mother's needs. The priest came and introduced himself to Mother and they said a prayer together. You could see the stress and anxiety lift from Mother's face. I left feeling confident that the staff would keep Mother safe and make her stay at Brunswick a happy one. Thank you to the team at Brunswick House.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for your review. I will be passing on your kind words to all of the team at Brunswick House. We are so glad that your mum and your family have confidence in the team and feel welcomed. Very best wishes, Karen.

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Review of
Brunswick House Nursing Home
from Michelle A (Daughter-in-law of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience

My husband and I cannot thank all the staff and managers enough for the welcome you gave us and my mother-in-law who is now a resident at Brunswick House.
Nothing has been too much trouble from picking a room to labelling Mum's clothes.
It has been a long and hard journey for us as a family to get

where we are today and you all made this last step so easy.
Everyone has been very kind and friendly.
Massive thank you.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review our home. I will be passing on your kind comments and thank you to all our staff members. Welcome to the Brunswick family.

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Review of
Brunswick House Nursing Home
from Peter D (Son of Resident) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience

My mother was 97 years old and in the later stages of dementia. The staff and nursing care were very good with many going above and beyond to help maintain her with great dignity. The room was beautiful and maintained daily. The food was plentiful and well-cooked. The nursing care in her final days

was determined and caring. The you; you all did a wonderful job.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for taking the time to review Brunswick House Nursing Home. Your kind words have been alot to both myself and all the staff. We all wish you well for the future. Very best wishes to the whole team.

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Review of
Brunswick House Nursing Home
from J M (Niece of Resident) published on 22 April 2024

Submitted via Website • Report

Overall Experience

Brunswick House Nursing Home is an absolutely beautiful, lovely home, the staff are just so amazing, nothing is too much trouble for them and the care they give is outstanding. The manager is so loving and caring and nothing is ever too much trouble for her, you always see her work the floor alongside

her care staff. This home gives 200 per cent to their residents and their families, this is why my family chose for my aunt to spend her final months there. I would highly recommend this nursing home 200 per cent.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your kind review, it means a lot to myself and all the staff to receive such amazing feedback. We wish you well for the future. Kindest regards, Karen.

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Review of
Brunswick House Nursing Home
from Liz S (Daughter of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

All staff are welcoming, polite and helpful. Nothing is too much trouble and any query is sorted instantly. Mum's room is always clean and smell-free. Mum is always happy with all the food and drinks she is given, and says "they look after me so well here". She wears clean clothes every day, and her

hair is washed weekly. She now accepts the personal care and toileting she needs on a daily basis. It's just so homely. Thank you so much for all your care!

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for reviewing our home. I am proud to lead such a great team. I will be passing on your kind comments to all my staff. Thank you for your continued support. Kindest regards.

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Review of
Brunswick House Nursing Home
from Robert S (Son of Resident) published on 6 March 2024

Submitted via Postal Card • Report

Overall Experience

Staff excellent, typified by this meeting with family of residents being asked for what they like and dislike about the home.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review Brunswick House Nursing Home. We really appreciate your kind words. I will be passing these on to all our staff. We aim to improve our service to both residents and family members your feedback is valuable.
Kindest regards,
Registered Home Manager.

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Review of
Brunswick House Nursing Home
from Mike P (Brother-in-law of Resident) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience

Brunswick House Nursing Home has been my sister-in-law's home for three years now. Staff and managers have been very friendly and looked after her well.
She will soon be celebrating her 94th birthday with the other guests at this home.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review our Nursing Home. Your kind rating and comments will be passed on to all staff whom I am sure will appreciate your kind words.
Wishing you a very Happy New Year.

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Review of
Brunswick House Nursing Home
from J T (Friend of Resident) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience

Found staff helpful, respectful and caring.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review Brunswick House Nursing Home. We really appreciate your kind words. I will be passing on your kind words to all our staff.
We at Brunswick House wish you a Happy New year.

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Review of
Brunswick House Nursing Home
from S S (Daughter of Resident) published on 26 December 2023

Submitted via Website • Report

Overall Experience

Mum has lived here for several months. This home is well managed with great staff who go above and beyond to make residents (and visitors) feel welcomed and comfortable. They hold regular events e.g singing sessions, music quizzes and the latest event the Christmas fayre was well supported. This is

a great home with exceptional staff. Thank you for all you do.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review our service.
Thank you for your kind words, your comments and rating mean a lot to all our staff and management.
I will certainly be passing your comments on.
Kindest regards,
Manager-RGN

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Review of
Brunswick House Nursing Home
from Bernadette H (Daughter of Resident) published on 25 October 2023

Submitted via Postal Card • Report

Overall Experience

My mum was in Brunswick House Nursing Home for two weeks of respite care. The home itself was light, airy and very pleasant. Not dark and dingy. The thing that made this home special was the staff. All were so helpful, kind, approachable, professional and cheerful. The place was spotlessly clean. The

meals were homemade and looked delicious. I have past experience of other care homes - this one was far superior. Thank you to all.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for your kind review.
I will be sure to pass on your comments to the whole team. As a manager, I could not wish or hope for better. Knowing our home and team stand out makes me a very proud manager.
Kindest regards.

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Review of
Brunswick House Nursing Home
from Arthur L (Husband of Resident) published on 10 August 2023

Submitted via Website • Report

Overall Experience

My wife is currently in Brunswick House, Reservoir Road Gloucester, and the service we receive from all staff there is absolutely first class at all times. Nothing seems too much trouble for any of them at any time. I'd recommend this home to everyone. Enjoy.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for taking the time to review our service.
We are very pleased that you are happy with all aspects of the care given to your wife.
I will certainly be passing your very kind comments to our dedicated team.

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Review of
Brunswick House Nursing Home
from M Y (Wife of Resident) published on 6 January 2023

Submitted via Postal Card • Report

Overall Experience

Cannot speak more highly of the treatment in Brunswick House Nursing Home. We were treated so well from day one. My husband was given the best treatment ever.

Reply from Rachael White, Registered Manager at Brunswick House Nursing Home

Thank you so much for taking the time to review our service. We are all so pleased that you were happy with the quality of treatment you, your family and your husband received. I will pass on your kind words to our dedicated care team. Thank you again for your lovely feedback.

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Care Home Owned by Buckland Care Ltd in Gloucestershire

Buckland Care Ltd Locations in Gloucestershire (1)

Buckland Care Ltd Reviews in Gloucestershire (54)

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