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Care Homes Owned by Pepperwood Care (Management) Ltd

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Pepperwood Care (Management) Ltd Locations (3)

 

3 Care Homes owned by Pepperwood Care (Management) Ltd

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Astley House

14/16 Dirleton Avenue, North Berwick EH39 4BG 

7.9 5 reviews
"Excellent! Staff are fabulous and of great comfort to us as the family. We can now plan holidays & trips without worrying about mums care &…"   Read all 5 reviews
Location Type Care Home

Astley House is part of the award winning Pepperwood Care Group, situated in the charming seaside town of North Berwick. The home was once a private residence, and has been extended and converted to provide exceptional care services, making each person's… Read more about Astley House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,495 / week
Broxburn Nursing Home

1 Lumsden Court, Broxburn EH52 5LX 

8 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 43 Rooms
Eastleigh Nursing Home

110 North Deeside Road, Peterculter AB14 0QB 

8.9 13 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 35 Rooms

Pepperwood Care (Management) Ltd Reviews (26)

Reviews Posted for members of Pepperwood Care (Management) Ltd

Overall Experience

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  • 0
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Review of

Astley House

from B P (Son of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent! Staff are fabulous and of great comfort to us as the family. We can now plan holidays & trips without worrying about mums care & well being.

Reply from Kirsty Steele, Home Manager at Astley House

Thank you for taking the time to leave a review. We are delighted that you are confident in our abilities to care for your mum. We will share your feedback with the team.


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Review of

Eastleigh Nursing Home

from Audrey R (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Eastleigh Care Home since August 2023.
He is looked after so well by every member of staff to the point of being spoilt rotten. Each member of staff take time to chat with him, which I'm sure he appreciates as much as I do. His room is homely, clean and cosy and he
enjoys being in there as well as sitting elsewhere in the dining room, sitting room or conservatory. There is no restriction as to where he is allowed to spend his time. As a daughter, visiting dad is always a pleasure (normally 2-3 times per week) and I am welcomed by all staff no matter what time of the day I appear. He's always clean and tidy and clean shaven. He eats well and enjoys the varied menu he is offered and thinks he is staying in a hotel as the tables are dressed well.
I can't think of a better place for my dad to be at this stage of his life. Eastleigh is very well managed and I appreciate seeing the same staff, which in my opinion means it's also a happy workplace.

Reply from Mandy Thomson, Home Manager at Eastleigh Nursing Home

Thank you for such lovely feedback - I am sure the team will be so pleased when I share this with them. The door is always open for you and your family. It is a privilege to look after your father. Thank you once again.


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Review of

Astley House

from S V (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care at Astley House. Staff are warm, caring and very in-tune with Residents needs. The environment is very home-like. Communication is very good and we are informed of any staff concerns and observations. Mum is happy and loves the care-givers.

Reply from Kirsty, Home Manager at Astley House

Thank you for taking the time to write such a positive review ,our staff team will be delighted to learn that their dedication and hard work is acknowledged and appreciated. Best wishes.


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Review of

Astley House

from Jennifer S (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Astley House since October 2023. He is well looked after by warm and caring staff. It may not be the fanciest building, but the atmosphere is friendly and staff get to know residents and their relatives. Communication is very good, with frequent calls to keep us informed
of any concerns. My father's room is bright and spacious and there are a number of public rooms, which gives us the option to share time with him on our own while having a coffee. We are very happy with our choice of Astley House.

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Review of

Astley House

from Shirley M (Wife of Resident) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Astley House are the most caring people, always ready to help if asked a question. The bedroom room was always clean and tidy. Relative was always clean and tidy. Food was good. The staff were always cheery.
They could not have done any more to make my relative comfortable, he was so well
looked after. Thank you.

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Review of

Eastleigh Nursing Home

from L G (Daughter of Resident) published on 14 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring. The home is very clean. Food is varied and plentiful. The main positive is the warm and caring ethos demonstrated by all staff. A variety of entertainment is provided along with key services. The site is secure and safe for resients.

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Review of

Eastleigh Nursing Home

from John S (Son of Resident) published on 23 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live abroad and can only visit my dad occasionally. I am happy to say I have always found him in a cheerful mood, obviously well taken care of. I receive email updates for anything significant (falls, medicines, illness, etc.) and I am happy that he is in good hands in Eastleigh.

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Review of

Eastleigh Nursing Home

from Kathleen S (Daughter of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the management and staff very good and very caring to everyone.
They are very well cared for.

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Review of

Eastleigh Nursing Home

from J G (Wife of Resident) published on 17 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a patient in Eastleigh Nursing Home for over a year. He has settled in well there. He has a nice room on the ground floor which is good as he has mobility problems. He appears to be happy with the care, food, and the staff. He is always clean and always dressed in his own clothes.
I am very happy with his care and treatment.

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Review of

Astley House

from S T (Niece of Resident) published on 3 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Beware this company includes interest monthly after your loved one passes away. If you have a solicitor it can take up to 6-9 months or longer to complete their estate. My experience was terrible from the start, bullying from day one and the level of care was not satisfactory.

Reply from Jai Chohan, Director at Astley House

It is always sad when a resident passes away, and is upsetting for anyone who has a connection with them (including the staff at the home). Unfortunately, when a loved one passes, there is nothing that we can do about the length of time it takes to settle an estate, and that is why we have a contract with the resident and/or their relative or guardian, to ensure that everything is carried out in accordance with the National Care Contract.
With regards to the Care in the home, our grades with the Care Inspectorate are at Very Good, and are a reflection of the care delivered in the home


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Review of

Eastleigh Nursing Home

from S M (Daughter of Resident) published on 13 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful staff at Eastleigh have been invaluable to our family following Mum's stroke in June 2021, which badly affected her mobility and speech. Whilst Eastleigh does not have the advantage of being purpose-built with a lovely garden, etc, the manager and the team have played a vital role in helping
Mum come to terms with a different kind of future from what she expected. From the start, they recognised that Mum needed more than just physical care, and strove to build strong relationships with her, giving her back a sense of security and mental well-being that had been lost. Words alone can never express the level of gratitude I feel for all at Eastleigh, as they really did help us through our darkest days.

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Review of

Eastleigh Nursing Home

from Simon B (Son of Resident) published on 17 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a result of a Dementia diagnosis and her declining age related health, my mother was a resident at Eastleigh for approx. one year. During her time living at Eastleigh, Mum received excellent care and support from staff and management in relation to every aspect of her care, welfare, and wellbeing.
As a result of the Dementia, Mum could be very clingy, at times somewhat difficult and at times honest to the point of rudeness, but day in day out, staff catered to Mums changing needs, cared for her, kept her active, safe, entertained, well fed, showed her complete respect and made her stay at Eastleigh as enjoyable as it could possibly be. I should also note that as a son coming to terms with Mum's condition, the sense of openness and transparency I found dealing with management and staff at Eastleigh, made my life very easy if that's the right phrase. Another plus point in Mum's care at Eastleigh was the excellent support she received when needed from a local Medical Practice.

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Review of

Eastleigh Nursing Home

from Stewart G (Son of Resident) published on 4 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident since leaving the hospital in November 2019. I believe he would not be with us today were it not for magnificent care from NHS and Eastleigh staff. Staff at Eastleigh show care and compassion in relating to residents sprinkled with a very welcome helping of sense of humour
and “banter”. I am sure my father finds his residence at Eastleigh stimulating mentally and physically.
My father has recovered much of the weight lost when he was in the hospital, which speaks for itself.


From my own perspective, I have always found Eastleigh staff to be helpful and friendly.


Of the care homes we viewed, a place at Eastleigh became vacant first. Sometimes it is better to be lucky than clever! We have never regretted that piece of good luck!


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Review of

Eastleigh Nursing Home

from Fiona F (Friend of Resident) published on 19 July 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eastleigh go the extra mile to take excellent care of family members. From management to support workers to cooks, they do an outstanding job under difficult circumstances. The staff are very friendly and always have a smile on their face when you meet them. Their hard work shows in the
excellent care they provide.

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Review of

Eastleigh Nursing Home

from Hugh D (Son of Resident) published on 15 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very friendly approachable and professional at all times. They looked after my mother well until she passed away; as a family, we were always made to feel very welcome, couldn’t have asked for more.

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Review of

Eastleigh Nursing Home

from Gail L (Daughter of Resident) published on 30 March 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was there for a short period of time and in that time made great friends with staff and other residents. The care by the staff was exceptional. The staff always took time to talk and check on her well being and got to understand her needs quickly and always with a smile. We felt that the
staff were an extension of our family and really cared for all of us. They did all of this at a very difficult time with the Coronavirus. Thank you.

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Review of

Eastleigh Nursing Home

from Ryan R (Grandson of Resident) published on 11 September 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma was a resident here. And she absolutely loved every minute. The staff are so kind and helpful and care about their residents. My grandma's funeral was today. And the manager and 2 other carers were there also. I just want to personally thank you from me and the whole family for the work and
time you put in to keep the place lively. Every time we were in it was always jolly and filled with joy and laughter. I definitely highly recommend you go here.

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Review of

Broxburn Nursing Home

from Sandy G (Son of Resident) published on 30 May 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are very happy with the care our dad gets. He is very happy and settled. He thinks a lot of all the staff and enjoys all activities and wee drink nights. Once again a big thanks from all the family for all the care you give Dad.

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Review of

Broxburn Nursing Home

from Fiona (Daughter-in-law of Resident) published on 21 May 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in the home for a year now and I have to say that the care and support he and our family have received has been 1st class since day one. The difference in him has been fantastic. While it may not be the fanciest in town the important thing is that the staff are amazing and caring
and dare I say it loving. That is more important to me than a fancy room in a home where no one interacts with the residents.
Their activities co-ordinator does a remarkable job with activities most days and its great to see staff joining in with the activities. The private Facebook page for family's and friends is a fantastic support to members of my family who do not live close enough to visit regularly. This allows them to see what our relative is doing and they can see how happy he is.

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Review of

Broxburn Nursing Home

from Julie D (Daughter of Resident) published on 21 May 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend Broxburn Care Home enough.
The residents are very well looked after by the friendly, smiling, patient and caring staff.
The residents enjoy good food, outings, sing-alongs, visiting entertainers, social nights and pamper sessions to name but a few.
The staff are upbeat and treat
the residents with affection and respect.
A most difficult decision of having to have my father go into care was made easier, in the knowledge that he is looked after by the most caring, capable and hardworking staff.

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Awards / Recognitions (0)

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Frequently Asked Questions about Pepperwood Care (Management) Ltd

How many Care Homes does Pepperwood Care (Management) Ltd own?

Pepperwood Care (Management) Ltd own 3 Care Homes.

Which Pepperwood Care (Management) Ltd Care Homes have the highest review score?

Eastleigh Nursing Home, Astley House & Broxburn Nursing Home have the highest review score.
Pepperwood Care (Management) Ltd in Aberdeenshire Pepperwood Care (Management) Ltd in East Lothian Pepperwood Care (Management) Ltd in West Lothian

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