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Care Home Owned by Clarendon Care Group in Warwickshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Clarendon Care Group in Warwickshire

Only the locations & reviews in Warwickshire for Clarendon Care Group are showing below.

View the details of all 7 locations (with 167 reviews) owned by Clarendon Care Group

Clarendon Care Group Locations in Warwickshire (1)

 

1 Care Home owned by Clarendon Care Group in Warwickshire

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Kenilworth Manor Nursing Home

Thickthorn Orchards, Kenilworth CV8 2AF 

9.1 18 reviews
"Compassionate, kind and caring environment. Plenty of well-trained dedicated staff who enjoy looking after people. A relaxed family…"   Read all 18 reviews
Location Type Care Home

Kenilworth Manor Nursing Home in Kenilworth, Warwickshire offers residents a relaxed and social place to live. Run by Clarendon Care Group, the care home has a team of caring staff who monitor people's health and refer them to other healthcare professionals… Read more about Kenilworth Manor Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • 34 Rooms from £1,600 / week

Clarendon Care Group Reviews in Warwickshire (18)

9.4
Clarendon Care Group has a Group Review Score of 9.4 (9.376) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Clarendon Care Group must have a Review Score.

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Review of

Kenilworth Manor Nursing Home

from Rosalie M (Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Compassionate, kind and caring environment. Plenty of well-trained dedicated staff who enjoy looking after people. A relaxed family approach where the residents' needs are first and foremost. A quiet location with gardens and plenty of parking.
Careful recording of food, liquid and medication done
discreetly. Medication is supervised so that no doses are left behind. Residents are thanked for taking their necessary medication.
High quality food is cooked by chefs on the premises and alternative dishes are offered when requested. Residents asked about the dishes they would like to see on the menu. Help with feeding is always at hand.
Plenty of help with personal care. Daily programme of activities from quizzes, movement to music and animal therapy with two lovely activity coordinators available all day.

Reply from Maria Harrington, Manager at Kenilworth Manor Nursing Home

Thank you so much for your kind words they are appreciated I am very pleased you enjoyed your stay with us at Kenilworth Manor.


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Review of

Kenilworth Manor Nursing Home

from G E (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The setting provides care for my Mother who is suffering from Parkinson's and has mobility issues. Staff are friendly, caring, and respectful and try to make her as comfortable as possible. The setting has a homely and welcoming atmosphere. The staff who provide activities for the residents also go
out of their way to help.

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Review of

Kenilworth Manor Nursing Home

from A H (Son of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother went into Kenilworth Manor as she could no longer remain at home. She has been there for 14 months. In that time she has been treated with extreme care and dignity. The staff are always friendly and go above and beyond to ensure she is well cared for and happy.
All of the team without exception
are very approachable and accommodating.
Visitors are always made to feel very welcome.

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Review of

Kenilworth Manor Nursing Home

from Sal P (Daughter of Resident) published on 15 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at The Manor for just over a year. It seems like a lovely hotel on the surface but there’s serious caring/nursing going on behind. Mum especially enjoyed the food; many different kinds of fish, desserts like crumble, crème caramel, fruit jellies. Lots of choices. A great staff team; manager,
nurses, carers, admin, catering, activities people, maintenance and housekeeping, in the day and at night. I felt at home and able to speak to the manager/nurses about any issues. I’d take Mum out and we’d sit in the beautiful garden. Activities at all times; crosswords, quizzes, crafts, entertainers, garden party and fete. Especially impressed by the way staff adapted to changing needs as Mum deteriorated. Struggling to eat meant food could be puréed and someone would come and help. Changing her room’s layout, adding extras to the bed to keep her safe and comfortable. More nursing. Pairs of carers. Whatever needed to be as comfy as possible. So glad she died in her own room, with people she knew and not in hospital.

Reply from Maria Harrington, Manager at Kenilworth Manor Nursing Home

Thankyou so much for your positive comments. They are very much appreciated.


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Review of

Kenilworth Manor Nursing Home

from Cass D (Daughter of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived here following a stroke and for the last year my father too. It is a wonderful place, very well run and managed and has super kind supportive staff. The quality of care runs through everything from management through to caring staff, cooks, housekeepers - everyone. Both my parents had
quite different needs and both were very happy and content from the time they moved into Kenilworth Manor we didn’t have to worry about them knowing they were safe and happy and we visit all the time. Great care is given to develop a community with activities and events families join in with. The nursing staff supports with medical needs and the kitchen provides what can only be described as restaurant-quality food always willing to accommodate choices. A great place to live.

Reply from Huw James, Director at Kenilworth Manor Nursing Home

Thank you for your review. We value all feedback, as this helps us to improve the service we provide. We appreciate your positive comments regarding our home and team, who work hard to deliver high standards of quality care. We will pass on your feedback to the team.


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Review of

Kenilworth Manor Nursing Home

from H M (Daughter of Resident) published on 15 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Kenilworth Manor for just over three years. Her own father was in the home many, many years ago, and there are still a few of the same staff working there! All the staff are kind, attentive and patient. We are kept informed about Mum's general well-being and advised about any changes,
both physically and mentally.

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Review of

Kenilworth Manor Nursing Home

from Hamish B (Friend of Resident) published on 13 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a friend of a resident, I have found that the staff are lovely, kind and caring, creating a family-style atmosphere.
Management have done an excellent job in avoiding COVID infections.
The food is superb, of restaurant quality. This is important for people whose life is restricted.
Visitors are
welcome, and made to feel at home.
The activities coordinator has done an excellent job in maintaining a good atmosphere, despite COVID restrictions, and in encouraging the residents to engage with each other.
Some of the bedrooms could do with redecoration, but are kept clean, warm and comfortable.

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Review of

Kenilworth Manor Nursing Home

from J B (Daughter of Resident) published on 13 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kenilworth Manor has a warm, welcoming and friendly atmosphere. Staff are caring and attentive and treat residents with kindness and respect. Food is excellent and individual dietary needs are well-catered for. A weekly schedule of activities is available for residents. Staff have also organised events
to include relatives, and we have appreciated being invited to a Christmas afternoon tea, a Jubilee afternoon tea and a Falconry display.

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Review of

Kenilworth Manor Nursing Home

from Jane J (Niece of Resident) published on 7 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been in the care home for over a year and has been very well looked after. She is healthier now than before she arrived and always looks well cared for. The staff are very welcoming and the food is second to none. Would not hesitate to recommend it.

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Review of

Kenilworth Manor Nursing Home

from F F (Husband of Resident) published on 6 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident here for almost three years and I have joined her in a double room for the past two years. My wife requires specialist nursing care and I feel complete confidence in the way this care is delivered. She is treated with affection as well as professional skill. The food is excellent
in quality and variety and my wife's special dietary needs are unfailingly attended to.
We both enjoy the real sense of community here, supported by an excellent activities programme, thoughtfully adapted to different preferences and abilities. Our visitors are always made to feel welcome and it is a pleasure to receive them here, in our room or in the attractive garden.
I am confident that where problems arise or we have special requests, the management will do everything possible to resolve or meet them.

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Review of

Kenilworth Manor Nursing Home

from S M (Daughter-in-law of Resident) published on 9 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a first-rate nursing home. In the last 2 years, I have NEVER heard or seen anything which makes me worried about my mother-in-law. She is looked after with compassion and good humour too. The setting is very peaceful and the gardens are well maintained. Flowers are also provided inside too.
During lockdown, the staff carefully and professionally protected the residents to the best of their ability. I would definitely recommend this nursing home.

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Review of

Kenilworth Manor Nursing Home

from Johanna C (Daughter of Resident) published on 23 March 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was at Kenilworth Manor for 2 years. The carers were very kind and got to know him well with all his little idiosyncrasies! The nurses were attentive. The chef's excellent. My only concern is the poor administration, the home are efficient in setting up your contract and prompt about taking
the monies each month (in advance of care being received). However. when it comes to final settlements there is a stonewall from the administrator, manager and finance at head office. Sadly my father passed away in September 2019. We are still waiting for final settlement of our account with Kenilworth Manor. This is despite numerous phone calls to the manager, contact with head office via phone and email and raising a complaint, which has never been answered. Finally, in February 2020 we were advised of the monies owed, but now in March are still waiting for a cheque to be sent which is needed for probate. Sad and an emotionally draining experience.

Reply from Philip Dutton, Director at Kenilworth Manor Nursing Home

Thank you for your review. Whilst I am pleased that you were happy with the care your father received whilst he was with us I am disappointed that we have not achieved the same high standards with our administration. I have looked into and settlement has now been made.


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Review of

Kenilworth Manor Nursing Home

from Paul R (Son-in-law of Resident) published on 9 May 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is 91 and has been in the home for 14 years. Throughout this time, the care she has received has been excellent. Being physically incapable of doing anything for herself, she has constantly depended on the care and support of the carers which have sustained her beyond her life expectancy.
The food is of a very high quality. Considerable thought is given to the activities and entertainments which are varied and generally able to be enjoyed by my mother-in-law despite her physical disabilities. The 19th-century building has character and is set in very attractive grounds which the residents can enjoy. The homely atmosphere of the home is experienced as soon as you enter the home.

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Review of

Kenilworth Manor Nursing Home

from Sheila R (Daughter of Resident) published on 9 May 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at this home for almost fourteen years. It is a very peaceful home in pleasant surroundings. She has received excellent care in this home and been very content with her quality of life in this place. It is a warm, friendly and homely place for her to live out her days and
as her days and as a relative, I always enjoy visiting and am made most welcome.

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Review of

Kenilworth Manor Nursing Home

from E E (Daughter of Resident) published on 26 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are extremley happy with the care and kindness shown to my mother. The staff are very proficient. Any problems encountered are dealt with immediately and very satisfactorily. The catering is of a very high standard and all efforts are made to provide meals to my mother's tastes. The
atmosphere is very friendly and it is a pleasure coming to visit my mum.

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Review of

Kenilworth Manor Nursing Home

from P B (Resident) published on 25 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very well looked after in the nursing home. Food was excellent.

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Review of

Kenilworth Manor Nursing Home

from Margaret K (Friend of Resident) published on 19 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and helpful. They look after the residents extremely well and take an interest in their wellbeing. The food is first class and all dietary requirements taken care of. The home is well run and the staff are very well qualified.

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Review of

Kenilworth Manor Nursing Home

from Mervyn K (Friend of Resident) published on 19 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A comfortable well managed home providing the best of care. The food is always excellent and they willingly cater to the needs of the people they serve. The staff give attentive and thoughtful care in a friendly and professional manner. A warm and welcoming atmosphere is always abiding at this home
and it is a pleasure to visit.

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