Clarendon Care Group in Worcestershire | 5 Care Homes

Review of
Redwood House Care Home
from V G (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Mom has been here for over 3 years and we love it. It's a real home from home, Moms well cared for and happy. The staff are always warm and welcoming with a nice cup of tea. Highly recommend this home especially if you want your loved one to be treated like a family member.

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Review of
Redwood House Care Home
from K W (Daughter-in-law of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff are great, always willing to help. Mam has been settled, well cared for, and happy since she moved into Redwood.

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Review of
Redwood House Care Home
from S C (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Mom has been at Redwood House for 3 years and I couldn't think of a better-suited care home for her. It has an instant family feel as soon as you walk through the door. The staff are residents are always happy, laughing, and joking with one another. I always feel welcomed when I walk through the door.

I can't fault anything and I'm so happy Mom is settled and content.

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Review of
Redwood House Care Home
from M G (Son-in-law of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My Mother-in-law has been here for three years, and in that time the staff has been excellent. They are very caring and do their utmost to make her time here as comfortable as possible. She is very happy here and she sees all the carers as her friends. The food that is served here in my opinion is very

good. I have been invited to have lunch with her and I found the quality and variety of the food to be very good. Her accommodation is substantial and fills all her needs. Also, they provide a varied entertainment schedule, which the inmates enjoy. All in all an excellent facility, very comfortable and fulfilling for the residents.

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Review of
Northwick Grange
from Carla W (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

My Mum has been at Northwick Grange since April and it's been a challenging time due to her dementia. The staff have made sure she's settled, medication addressed with the doctor, sorted podiatrist when needed, serve her beautiful home-cooked meal in her room when she doesn't want to go to the dining

room, organise lovely activities and even tell her when music activity is on which she loves. So thoughtful and each individual need is attended to. We can relax and take comfort in Mum being cared for and her sometimes challenging times are never a problem, staff know how to deal with things. It's been a privilege to have Mum
in this small, caring, family-like home.
Thank you to all and especially those who make time in a hectic schedule to make Mum feel like she's the only resident there (when they're actually rushed off their feet) Highly recommended, 5 stars.

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Review of
Northwick Grange
from Tony S (Son of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident since July 2023 and from day one, the staff have been brilliant with her.
Personally, I have a very good relationship with all members of staff, who constantly inform me of any issues relating to my mother's wellbeing.
My mother has her own room, which is maintained to

a high standard and has numerous photographs and mementos on display.
The staff treat my mother with respect and consideration. The relationship between all members of staff and my mother is brilliant.

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Review of
Northwick Grange
from Ann S (Daughter-in-law of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident for the last 18 months and the staff made mom feel at home from the first day. They treat her with respect and with dignity.
Nothing is too much trouble for them and they have built a very good relationship with her. The whole house feels like a family unit, they

carry out their daily routines with care and to a professional standard.

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Review of
Northwick Grange
from J S (Daughter-in-law of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

Fabulous service from the carers. Nothing is too much trouble. Always trying new things to do with the patients to help keep them happy. Always get polite and helpful information when needed. When visiting always made welcome.

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Review of
Northwick Grange
from J S (Daughter of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

My mom is a resident here, and all I can really say is this place is outstanding, the care, the attention to detail. And my mom is so well cared for and looked after. And from what I see so are all the other residents. The staff all seem to actually care about their residents. And treat them all with

the upmost respect. My one criticism is that they don't have Mom on an I.V. for her tea.

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Review of
Northwick Grange
from D L (Son of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

They take great care of my mom. I turn up unannounced and it's never a problem, which is so reassuring to find everything as it should be. My mom is a dementia patient, which is challenging for them I'm sure but staff go above and beyond to make sure her time here is as enjoyable as it can be. I'm happy

my mom is here and have no hesitation in recommending.

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Review of
Foresters Nursing Home
from R D (Daughter of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

Deciding to look for a care home for our terminally ill mum was incredibly difficult. Mum very much wanted to stay at home and we had promised her that we could do that for her as far as we were able. Everything was positive, initial calls about visiting, meeting the manager, it gave us hope.
When

we got there, it was a difficult, but the staff really got to know us as a family and mum as an individual in order to provide the most appropriate care. A big factor for us was their care of us as a family - they looked after all of us as a family in addition to mum as a patient and their support is something I will be ever grateful for in the last week of mum's life. Mum was made to feel so important despite only being there a week. Their care and compassion is something I'll never forget. They are truly wonderful people who put their families front and centre and all we can say is thank you.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you, It is lovely to hear that we helped you and your family in what will always be a difficult time. Mom may only have been with us a short time but we loved having her here.

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Review of
Redwood House Care Home
from Elaine D (Relative of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

What this care home lacks in modern facilities it makes up with in the excellent standard of care offered by the staff to each and every resident. I have witnessed staff having worked long shifts under very trying circumstances remain calm and caring and have the utmost respect for the residents. The

staff are an absolute asset in this home and I cannot praise them enough. The majority of the residents have dementia and some can be incredibly demanding and sometimes aggressive, this team are patient and kind and the feeling is very family.
Sadly my relative passed away in their care and they handled this terribly sad time with such professionalism and respect. My partner and I are sorry that we have no excuse to visit them anymore as after such a long time we grew to feel that they were good friends. Many of the staff attended the funeral in their own time - a dedication like this should not be taken for granted. In my opinion, they need a big pay rise.

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Review of
Foresters Nursing Home
from Sarah A (Daughter of Resident) published on 9 December 2024

Submitted via Website • Report

Overall Experience

There is some good care and there are some kind and caring staff at this Home.
However, I specifically requested that my dying Mom to be started on a syringe driver to manage her pain and agitation. This request was refused by the Care Home Manager. My Mom died 48 hours later - agitated and in immense

pain (at times) during this time period. This Home is in no way equipped to care for End of Life patients or Palliation. There can be no second chances, and the memories of inadequate pain relief will stay forever.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you for your review Sarah, I am so sorry that you think our care was inadequate, my staff believed that they acted in Mom's best interests at all times. We work closely with the Palliative care team and our GP to successfully manage pain relief without the need of a syringe driver. It can be really difficult coming to terms with losing someone as special as your mother and we wish you and your family well over the coming months.

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Review of
Foresters Nursing Home
from Jayne D (Daughter of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience

Mom was in the Foresters Nursing Home for just over 5 years and the care she received was really good. All the staff went above and beyond. She was looked after very well. She was a challenge at times due to her health conditions but whatever the issue the staff kept smiling. I couldn't have asked for

better care for her from the first day until her final moments. I am very grateful for the kindness and care she was shown from all the team.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you for your comments. We have so many lovely memories with mom which will keep us chuckling for many years to come. She was a special lady!

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Review of
The Shrubbery
from Paul G (Son of Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience

Words cannot describe the level of care that my Dad received from all of the wonderful staff at The Shrubbery. They made it feel like his home and could not do enough for him and always made me feel so welcome on my every visit....so much to say that even though my Dad sadly passed away at The Shrubbery

on Christmas Eve that I miss the staff there so much myself!!! Love you all there and will never forget what you did.

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Review of
Foresters Nursing Home
from S J (Daughter-in-law of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

We have been really pleased with the excellent respite care offered by the Foresters Nursing Home. Communication was good in arranging the care and transparency in costs involved. The home provided a much-needed 'go-between' hospital and home. The staff are very caring and treat clients as individuals

with dignity and respect. The food was excellent and nothing was too much trouble to sort out for my father-in-law.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you so much for your kind words, it is an absolute delight to look after your Father-in-Law.

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Review of
Chandos Lodge
from G L (Granddaughter of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience

I absolutely love visiting my Nan here I am made to feel welcome and part of the Candos Lodge family with a cup of tea available and a friendly face and smile. I was initially petrified of the thought of my Nan going to a care home but the team has not let me down and been fabulous.

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Review of
Chandos Lodge
from R L (Granddaughter of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience

I enjoy when visiting that the staff are always doing their best entertaining and keeping residents engaged. Very welcoming, friendly environment.

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Review of
Chandos Lodge
from M T (Son of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience

No complaints from me. My Mum is treated with respect and dignity. The staff are pleasant and friendly. It wasn't easy having to visit my Mum like she is, but Chandos Lodge made me feel so relieved that she is being well cared for.

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Review of
Chandos Lodge
from Yvonne H (Daughter of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

Excellent care and staff are always happy. No restricted visiting times day or night which makes it easier for family and friends that have other responsibilities or commitments. The manager is always accessible and welcoming to residents' family and friends, she's very involved and joins in with daily

activities that residents are encouraged to join in with (or not ) this helps with mental stimulation, moments and communication. Large events are organised regularly that everyone is welcome to attend.
Residents are also encouraged to make their beautiful bedrooms feel like home from home. As a daughter, I feel that my mum is very safe and happy, when she was living at home on her own even with carers going in 4 times a day my brother and I thought we were going to lose her, but now she is at Chandos Lodge she looks fantastic and they have given us back years to spend with her.
Thank you everyone.

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Care Homes Owned by Clarendon Care Group in Worcestershire

Clarendon Care Group Locations in Worcestershire (5)

Clarendon Care Group Reviews in Worcestershire (132)

Redwood House Care Home

Redwood House Care Home

Redwood House Care Home

Redwood House Care Home

Northwick Grange

Northwick Grange

Northwick Grange

Northwick Grange

Northwick Grange

Northwick Grange

Foresters Nursing Home

Redwood House Care Home

Foresters Nursing Home

Foresters Nursing Home

The Shrubbery

Foresters Nursing Home

Chandos Lodge

Chandos Lodge

Chandos Lodge

Chandos Lodge

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