Magna Care Group Ltd in West Midlands | 3 Care Homes

Review of
Tudor House
from Margaret M (Niece of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience

My aunt has spent over two years in Tudor House where she was loved and cherished. One of the reasons for choosing the home was because staffing remains constant, with many working there for years. The home continues to access its provisions, enabling them to deliver high standards, particularly under

the leadership of the matron.

Reply from Michelle Essex, Manager at Tudor House

It was a pleasure to have been part of your aunt's care and treatment. Her presence is missed by all the staff. She was loved by the team. Thank you for your kind words. Best Wishes, all the staff and management at Tudor House.

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Review of
Tudor House
from Rich P (Son of Resident) published on 11 July 2024

Submitted via Website • Report

Overall Experience

My mom has been a resident at Tudor House for quite a few years now, and I'm so glad we picked here after viewing this, and others.
The staff are always friendly and happy, and from my experience go above and beyond their duties to ensure that all the residents are cared for in the best way possible.
It's

not just the usual stuff like, cleaning, help feeding and suppling medication when needed which they do brilliantly, but there's a more personal touch where staff communicate with the residents, and have a good time with them, helping to make all the residents time more comfortable, enjoyable, and generally and a happier place to be.

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Review of
Ashley Lodge
from G R (Daughter of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience

My mother has lived at Ashley Lodge since 2023. She moved there from a long way from Birmingham to be near my sister who visits regularly. Both my mother and my sister have been well accepted by Ashley Lodge. They have provided excellent care to my mother and adjusted this as her condition has deteriorated.

They have accepted her at times not that easy behaviour with kindness and understanding.
They have provided practical support to my sister taking her out e.g. wheelchair and into her care. They are increasing the activities for residents which is good. Xmas is delightful. The home is clean, comfortable and homely. I have no hesitation in recommending it.

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Review of
Ashley Lodge
from Debbie C (Daughter of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

Since my mum has been at Ashley Lodge she has brightened up, made friends, looks so well, clean and nicely dressed. The staff are most helpful, friendly, caring and professional, they keep me up to date with any health issues. Each resident is treated as an individual and their specific needs catered

for there are activities by outside people most days and stimulation in the form of puzzles, building blocks, colouring, magazines. The home is very clean, well furnished and smells lovely. My mum's room is airy and well-equipped. The manager and her team are always on hand and make visitors feel welcome. I would certainly recommend Ashley Lodge, I am very pleased with the whole package.

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Review of
Ashley Lodge
from A C (Grandson of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

Very individually suited to each resident.
There is a nice homely feel to the place and it doesn't feel commercialized, a great independent feel about the place.

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Review of
Ashley Lodge
from Wayne J (Son-in-law of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

This is a lovely care home. The carers are conscientious and friendly and my relative who is very choosy is very happy there. She says the food is delicious and that there is plenty of it. Each resident has their own room which is kept clean, bright and tidy. The home is warm and welcoming. It is an

elegant building full of character with a lovely wooden staircase. There are plenty of activities including singing, exercise and regular visits by children from a local nursery. Festivals such as Christmas and Easter are great fun with visits from Santa and his elves. They also have fetes with tombolas to raise money for residents. The manager is very experienced and hugely aware of resident's needs.

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Review of
Ashley Lodge
from Jane R (Daughter of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

My mother moved into Ashley Lodge in August 2023. She is happily settled there now. Ashley Lodge is located in a lovely quiet conservation area and the building itself is old and full of character. The atmosphere is always cheerful and relaxed and the staff are extremely caring and sensitive to each

individual resident's needs. The manager and many of the staff have been working there for a long time and their years of experience are extremely valuable in answering any of our queries or finding solutions to any issues that arise. We feel we are extremely lucky to have found such a gem of a residential home for my elderly mum.

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Review of
Ashley Lodge
from Carl M (Son of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience

Since my mother has arrived at Ashley Lodge it has been like a second home to her.
The care given to Mom has been second to none, and all our worries were taken away.
The property also is peaceful and beautiful.

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Review of
Tudor House
from C J (Daughter of Resident) published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience

All members of staff are polite, caring towards residents and visitors. They go out of their way to make sure that everyone is made welcome and nothing is too much trouble. Dad always enjoys the food and the menu is varied.

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Review of
Ashley Lodge
from Amanda H (Daughter of Resident) published on 23 November 2023

Submitted via Website • Report

Overall Experience

Since our father was accepted as a resident with Ashley Lodge Care Home, our family have been highly impressed with the excellent care provision he has received.
The staff are brilliant and have gotten to know him as a person, encouraging him to be social and spend the majority of his time out of his

room and with other residents. He looks so well-kept and well-groomed, the food is great and his needs are met exactly as we always hoped they could be.
The residence itself is charming, warm and welcoming, set in lovely surroundings. As there are a fairly small number of residents, the care feels more personal.
In all, we would highly recommend Ashley Lodge to anyone looking to have their loved ones looked after with great person-centred care in a homely setting. It is well-led and highly respectful of the residents and their families with a consistency that stems from the brilliant managers right through to every staff member we've had interactions with.

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Review of
Ashley Lodge
from K G (Friend of Resident) published on 18 August 2023

Submitted via Postal Card • Report

Overall Experience

My friend always seems to be beautifully cared for and finds the staff kind and caring (which I have always found too).
She likes the food and finds the home responsive to her needs.

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Review of
Ashley Lodge
from Halina E (Daughter of Resident) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience

I couldn't have asked for a better care home for my mum. From the day she arrived, the care has been amazing. I really thought she would find it hard to adjust, but nearly every time I see her, she says how much she likes it. All the staff are friendly and helpful, lovely room and always spotlessly

clean.

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Review of
Tudor House
from Neil C (Son of Resident) published on 26 May 2023

Submitted via Postal Card • Report

Overall Experience

My father has settled in after nearly twelve months. I am very happy with the staff and the care he is receiving.

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Review of
Bournville Grange
from A M (Son of Resident) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience

My mother came to the home last August. Prior to that, she had been in a rehab hospital as she had suffered a stroke. Her progress since coming to the home has been amazing. The staff have been so supportive. Her speech has improved and her mobility is way better than whilst she was in rehab. Truly

wonderful staff!

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Review of
Bournville Grange
from David M (Son of Resident) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience

As a family, we are delighted with the progress our mother has made over the past twelve months. The staff have been most caring and kind. Bournville Grange provides a homely atmosphere, fun and special to both residents and their families.

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Review of
Ashley Lodge
from K G (Daughter of Resident) published on 10 November 2022

Submitted via Postal Card • Report

Overall Experience

Ashley Lodge is a beautiful residential home set in lovely gardens. The carers are friendly, approachable and very welcoming. Mom loves her meals which are all freshly cooked. Her room is warm and comfortable. Mom is very well cared for and we are grateful that she now has all the help that she needs,

provided by such a wonderful and caring team.

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Review of
Ashley Lodge
from A B (Daughter of Resident) published on 17 August 2022

Submitted via Postal Card • Report

Overall Experience

Ashley Lodge Care Home is a welcoming, friendly home and clean, lovely and friendly staff who show a lot of care and love to their residents. The food is exceptional and of a high quality, good choices for residents. Each resident has their own room which is made very homely for them with their personal

things. Staff are always welcoming and friendly to you when you visit and an awfully a lot of effort is put into events for the residents at different times of the year, Christmas being especially lovely. A lovely care home.

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Review of
Ashley Lodge
from C M (Daughter of Resident) published on 30 March 2022

Submitted via Postal Card • Report

Overall Experience

I can't speak more highly of Ashley Lodge. It is exactly what we were looking for for my 92-year-old Mum. It's homely, warm, and comfortable. The staff are all exemplary and know all of the residents, their lives, dislikes, and various quirky ways. The staff without exception are - above all - kind

- always helpful and willing, nothing is too much trouble. After my mum having been at 2 other homes, on entering Ashley Lodge I knew this was the place for her and it certainly is.

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Review of
Ashley Lodge
from B M (Son of Resident) published on 3 March 2022

Submitted via Postal Card • Report

Overall Experience

After looking at several care homes, this was our first choice. I was reassured that the right level of care could be provided for my mother, and more importantly, she could have visitors during Covid. The staff are friendly and attentive, and my mother is happy with the care she receives. Medication

is administered properly. She is brought drinks as required, and her visitors also. There is a choice of food which she likes. The room and ensuite are cleaned daily, so there are no bad smells in the place, and laundry is frequent. We are very satisfied, and the cost for self-funders is very reasonable.

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Review of
Ashley Lodge
from Debra T (Daughter-in-law of Resident) published on 8 December 2021

Submitted via Postal Card • Report

Overall Experience

Home from home. The staff are all very friendly with an amazing manager, who is very approachable. The home has looked after my mother-in-law with such care and compassion. So pleased we found this amazing home. Nothing is more important than knowing your loved ones are being cared for. Thank you to

everyone at Ashley Lodge.

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Care Homes Owned by Magna Care Group Ltd in West Midlands

Magna Care Group Ltd Locations in West Midlands (3)

Magna Care Group Ltd Reviews in West Midlands (59)

Tudor House

Tudor House

Ashley Lodge

Ashley Lodge

Ashley Lodge

Ashley Lodge

Ashley Lodge

Ashley Lodge

Tudor House

Ashley Lodge

Ashley Lodge

Ashley Lodge

Tudor House

Bournville Grange

Bournville Grange

Ashley Lodge

Ashley Lodge

Ashley Lodge

Ashley Lodge

Ashley Lodge

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