Care Homes Owned by KRG Healthcare

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by KRG Healthcare
KRG Healthcare is an award-winning care provider operating a number of specialised care home properties across South East England.

It ensures each resident’s care plan is tailored to their needs.

Care workers strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and in doing so will be sensitive to the residents' ever-changing needs.

There is a programme of activities designed to encourage mental alertness, self-esteem, and social interaction with other residents and with recognition of the core values of care which are fundamental to the philosophy of the home.

Treating residents with dignity is of the utmost importance to management and staff.

Residents should be given as much choice in how they live their lives as possible. The number one character trait sought by the organisation when employing staff is compassion.

KRG Healthcare Locations (2)

 

2 Care Homes owned by KRG Healthcare

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Lound Hall

Jay Lane, Lound, Lowestoft NR32 5LH 

9.8 39 reviews
"Mum has only been here a short time but has settled well. The care she has been shown has been heart warming. Mum lost dad in January so…"   Read all 39 reviews
Location Type Care Home

Lound Hall Nursing Home in Lound, Suffolk is an award-winning care home offering long-term and short-term residential and nursing care, palliative/end of life care as well as continuing care for older people. The home also provides respite and post-operative… Read more about Lound Hall

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,624 / week
Manor Farm Care Home

82 Church Road, Kessingland, Lowestoft NR33 7SJ 

9.8 78 reviews
"Mum moved to Manor Farm in November for palliative care. During her 4 months there she received exceptional care and kindness, compassion…"   Read all 78 reviews
Location Type Care Home

Manor Farm Care Home in Kessingland, near Lowestoft, is situated near a beach. The home offers short breaks, respite or long term care packages and also adopts a systematic approach to the requirements of each individual. This small boutique care… Read more about Manor Farm Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 25 Rooms from £1,200 / week

KRG Healthcare Reviews (117)

9.8
KRG Healthcare has a Group Review Score of 9.8 (9.832) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to KRG Healthcare must have a Review Score.

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Review of

Lound Hall

from Elona R (Partner of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

At my initial interview visit I was greeted warmly and professionally. Once my companion was admitted he became relaxed and spoke well of his room and the attention he received from all levels and grades of staff. It was a pleasure visit my friend for 3 hours each day. When he succumbed to his terminal
conditions my companion, my son, and I were treated with care, dignity and respect, for which I say a big thank you for making his last days bearable.

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Review of

Lound Hall

from J G (Daughter of Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here a short time but has settled well. The care she has been shown has been heart warming. Mum lost dad in January so it's been a tough time for all of us especially mum. The empathy and understanding, kindness and care mum has and is getting is incredible. I will always be truly
thankful to all the Lound care team. They go above and beyond for mum. A massive thank you to all at Lound.

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Review of

Manor Farm Care Home

from Johanna R (Daughter of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Manor Farm in November for palliative care. During her 4 months there she received exceptional care and kindness, compassion and just the right amount of friendly banter to suit her personality. She often said how happy and safe she felt in their care. Every single member of staff, not
just the carers, made her final weeks happy ones. At the end they not only cared for mum but cared for and supported me too, for which I will be forever grateful. An outstanding team of people who feel like part of our extended family.

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Review of

Manor Farm Care Home

from Julie W (Daughter of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum is a new resident at Manor Farm and already I feel the need to show my gratitude towards all the staff. They are all very friendly, helpful and always acknowledge me and my daughter with a smile and a hello.When we visit in the lounge there are always carers in there being very attentive and
genuinely caring to the residents which is lovely to see. If we need anything there is always a member of staff to ask and nothing is too much trouble. My mum was made very welcome, included and at home. The home itself is a lovely size and very homely. Everywhere is very clean, bright and inviting. My mum's room is a lovely size and she has a wonderful view. The food looks very appetizing and is prepared on the premises, I will definitely go and have lunch there soon with my mum as this is something the care home offers which is a lovely touch.
All in all I am so happy that my mum is here as i know she is being really looked after and cared for, I know mum is happy here. Thank you so much.

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Review of

Lound Hall

from Ray F (Son-in-law of Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law's health had been deteriorating over the last few years, initially requiring her to move from her own home into a care home. Then her health deteriorated again requiring her to move from a care home into a nursing home.
This was when we were first introduced to Lound Hall, who from
the beginning were confident in their own ability to help.
While they did, however, Mother-in-law's health continued to worsen. Unfortunately, she had to be moved into hospital to attempt to stabilise her, which they were unable to do.
This was when Lound Hall showed their total professionalism, with management and support staff raising their game and giving as much assistance to me as they could.
Well done to you all, thanks.

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Review of

Manor Farm Care Home

from E C (Daughter of Resident) published on 7 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my mums care, always looks nice and tidy in the care home friendly staff. Mum always looks very happy and clean and tidy and her room. Had a lovely Christmas dinner on the 11th December in Manor Farms dining room, with other residents and loved ones. It was most enjoyable Christmas
meal and all food is cooked from scratch very nice indeed.

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Review of

Manor Farm Care Home

from Sheila P (Daughter of Resident) published on 2 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Manor Farm Care home for over 4 years now. I think the home is excellent in that the accommodation is good, she has a lovely room. The food is excellent and the kitchen staff are part of the team and interact with the residents. They frequently have entertainment and
are taken on excursions, for example, some of the more able residents attended the local pantomime. The Christmas dinner for residents and their relatives was so well organised and the staff had to work very hard which they did cheerfully making it a good experience for all. The staff are always kind and understanding of those residents with dementia and the whole place has a homely atmosphere another plus being it is not too big.

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Review of

Manor Farm Care Home

from Gary F (Grandson of Resident) published on 2 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident at Manor Farm for 11 months roughly and I cannot speak highly enough of the care she has received. From the moment we visited, the staff welcomed us warmly, making sure we felt confident and at ease in choosing a home for her.
The team here is incredibly compassionate,
attentive, and professional. They treat my grandmother with respect and kindness, always ensuring her needs are met promptly.
The facilities are clean, bright, and thoughtfully designed to create a homely atmosphere, which has helped my grandmother settle in beautifully. The staff go above and beyond to keep families informed and involved, which brings us so much peace of mind.
Additionally, recently the family where invited for a Christmas dinner event which went fantastically well with everyone enjoying the day! We were given a table in a spacious offset room which accommodated all of us really well and the dinner was very nice.
Thank you to the entire team for all that you do!

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Review of

Manor Farm Care Home

from S L (Granddaughter of Resident) published on 26 September 2024
Overall Experience  Overall Experience 5.0 out of 5

When my nanny first moved to you, she was in a terrible home and had many worries and bad experiences, as did I and my family. Since being at Manor Farm she was happy again once she settled. She laughs again and we can finally spend quality time with her as a daughter and granddaughter, rather than
carers. Manor Farm is a wonderful place, she is social, spending time out of her room, something she never did before. She feels of the home as her home, care is wonderful as is every person in there.

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Review of

Manor Farm Care Home

from Julie H (Daughter of Resident) published on 13 September 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum was moved from another care home at the beginning of August 2024.
We loved Manor Farm when we first viewed it for Mum.
The home felt very homely, the staff was friendly and kind.
Mum has now been a resident for almost a month, she loves it and the staff have helped her settle so easily.
I cannot
thank all of the staff enough, for making Mum feel welcome with their kindness towards Mum and us as a family.
The home is beautifully clean, meals beautiful and Mum's care has been excellent.
Mum's mobility has improved, and the family can see Mum's sparkle back again, which she had previously lost. This is due to the wonderful care and kindness being given to her at Manor Farm.
We as a family cannot thank you all enough for taking care of our very precious mum and nanny.
Thank you.

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Review of

Manor Farm Care Home

from J B (Daughter of Resident) published on 20 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Manor Farm is a lovely care home the staff are all caring, kind and friendly to the residents and visitors and make you feel very welcome. The residents are looked after by an outstanding care team who work so hard to attend to each person with their individual needs.
There are activities to do each
day and trips out to different places and my mum enjoyed the fete last Sunday. The food is very good with a good variety of meals to choose from and the home is always very clean.
Thank you to all the staff you do an excellent job caring for my mum and making this a welcoming and happy home for everyone.

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Review of

Manor Farm Care Home

from Janie M (Daughter of Resident) published on 8 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My father-in-law became a resident in May 2024. He and us were made very welcome with no request being too big or small. We, and my father-in-law were supported by the team every step of the way. It is wonderful to know and be confident that my father-in-law is happy and safe.
Communication between
the manager and the team is very good.
A big thank you to everyone!

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Review of

Manor Farm Care Home

from L P (Granddaughter of Resident) published on 8 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident of Manor Farm for almost a year now, and the care she has received is outstanding. The staff are amazing! They genuinely care for the residents and get to know each of them really well; accommodating their individual needs and personalities.
My nan's overall well-being has
greatly improved since moving into Manor Farm. She is very well-fed and is putting on weight for the first time in decades! The home organises days out, events at the home and simple touches like having her hair and nails done at the home.
It is genuinely the best care home I have visited, and I feel very reassured knowing that Nan is being looked after so well.
Whenever I visit, the staff are so welcoming, and it is clear to see how much they care for the residents, as well as what a happy team they are. Their positive and uplifting attitude is exactly what's needed.
Thank you to all the staff who take such good care of my nan.

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Review of

Manor Farm Care Home

from Martin L (Son of Resident) published on 10 June 2024
Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for at Manor Farm and still seems quite settled, having been their over 3 years now.
A meeting last year explored the option of putting in a path and bench within the grounds. Allowing the option to walk in the grounds and sit and take in the views.
Hope in the future this does
become available to the residents as it is such a lovely outlook.
On the whole though Mum is still very happy with the care and support she receives.

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Review of

Manor Farm Care Home

from Terese B (Daughter of Resident) published on 7 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Manor Farm Care Home since August 2023 at first she wanted to stay in her room and not socialise however with the care and consideration of the highly professional staff she soon started to integrate and felt very much at home. I can not speak highly enough of the manager
and her team everyone is treated as an individual not a number and given the respect time care support and consideration they deserve.
Nothing is too much trouble and recently that has been proven as Mum has been quite unwell and at times it must've been difficult looking after her but they have been extremely supportive of me as well as Mum. There is entertainment 7 days a week and the meals are wonderful, the staff and everyone in the kitchen (which has just had a revamp) make meals of hotel excellence always with a choice. Do not worry about leaving your loved one at Manor Farm they will be loved and cared for and you will be part of the family too.

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Review of

Manor Farm Care Home

from Charlotte B (Daughter of Resident) published on 2 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Manor Farm recently and I cannot praise them more highly. She has advanced Dementia and has become unhappy and withdrawn. Since being at the home she's made friends and she's told us how happy she is there and she has returned to her bubbly self. The carers are amazing there is no
rush, they give their residents all the time they need. They really do care as do all the staff there. The activities staff are always doing things and Mum is always up to something new. The managers are so supportive and helpful it's truly been the best decision I could have made for Mum to go there. If in doubt go and see for yourself.

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Review of

Lound Hall

from K S (Respite Resident) published on 2 May 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff at Lound went beyond for my dad and even for the family. Dad had always found it hard to adapt to new things and being in new places but warmed up very quickly to Lound Hall Care Home. I was worried about Dad being in a care home at first as any daughter would but the staff are lovely, polite,
empathetic, and caring and they always go the extra mile. We were always comfortable at every visit and you could see that Dad was very well looked after. Before Dad passed he mentioned how lovely the staff was, he really enjoyed the cooking and the chefs were lovely. The chefs would politely ask Dad what food he would like and always made food to suit Dad's needs. The care home is lovely and clean and cleaned more than twice a day which is really lovely. My family and myself felt so respected and cared for during this difficult time. The staff at the care home really are amazing and I'm incredibly grateful that my dad was in safe hands. Dad loved Lound Hall Care Home and so did the family.

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Review of

Lound Hall

from Paul B (Grandson of Resident) published on 23 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant care home, it really goes the extra mile to look after all its residents. Staff are always very friendly and will do anything for residents and visitors alike, really cannot fault it.

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Review of

Lound Hall

from Greg K (Son of Resident) published on 26 February 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Lound Hall for approximately a year following a serious stroke. The care given to her by the staff was outstanding in every respect. She was treated with warmth, compassion and respect by everyone, right up until her final days. My wife and I were made to feel welcome whenever
we visited and the flow of information from the admin staff was first-rate. Mum was encouraged to join in the many community activities and was thrown a lovely lunch party for her 90th. The home is cosy and comfortable with several communal areas for residents to mingle. I would have no hesitation recommending Lound Hall to anyone who wants a loved one to receive top-quality professional care and have peace of mind for themselves.

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Review of

Manor Farm Care Home

from Tracey S (Daughter of Resident) published on 20 February 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum came to Manor Farm in January after being in hospital for 14 weeks, the welcome she got was lovely and warm from all the staff, who are amazing by the way. As a family, we are very happy to see Mum being looked after in such a lovely place, her room is pretty, with all her own things, the food is
good with plenty of cups of tea for all visitors to enjoy while listening to the entertainment in an afternoon. I know my mum will be happy here, thank you!

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Awards / Recognitions (2)

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Frequently Asked Questions about KRG Healthcare

How many Care Homes does KRG Healthcare own?

KRG Healthcare own 2 Care Homes.

Which KRG Healthcare Care Homes have the highest review score?

Lound Hall & Manor Farm Care Home have the highest review score.