Care Homes Owned by Stepping Stone Independent Living Ltd
Stepping Stone Independent Living Ltd Locations (3)
7 Clifton Close, Oldbury B69 4TT
"I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication…" Read all 11 reviews
Clifton House is a 6-bedroom home for adults with learning disabilities and mental health conditions.… Read more about Clifton House
- Care Provided
- Residential
- Learning Disability
- Short Term/Respite
- Mental Health
- Younger Adults
- Sensory Impairment
- 6 Rooms
29 Causeway, Rowley Regis B65 8AA
"Had a lovely time visiting my brother, only get to see him twice a year as I live so far away. He was in good health and well cared for by…" Read all 13 reviews
Regis House provides residential care for up to eleven people with mild to moderate learning disabilities/mental health. Set in a Victorian style property, residents are supported by highly trained staff who empower residents to retain their independence… Read more about Regis House
- Care Provided
- Residential
- Learning Disability
- Short Term/Respite
- Mental Health
- Younger Adults
- Sensory Impairment
- 11 Rooms
81 Leicester Road, Shepshed, Loughborough LE12 9DF
Ash Tree is a small residential home for up 6 adults with learning disabilities and complex needs. The home is located in Shepshed on the outskirts of Loughborough and is ideally situated for local facilities, transport routes and maintaining links with… Read more about Ash Tree Lodge
- Care Provided
- Residential
- Older Person Care
- Learning Disability
- Short Term/Respite
- Younger Adults
- 6 Rooms
Stepping Stone Independent Living Ltd Reviews (24)
Reviews Posted for members of Stepping Stone Independent Living Ltd
Regis House
from Susan M (Sister of Resident) published on 16 September 2024Submitted via Postal Card • Report
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5.0 out of 5
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Regis House
from J G (Sister of Resident) published on 1 August 2024Submitted via Postal Card • Report
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5.0 out of 5
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Regis House
from D B (Sister of Resident) published on 17 July 2024Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Vicky Hughes, Home Manager at Regis House
Thank you for your review. We are sorry that you feel this way, however we can ensure you that your relative lives a fulfilling and achieving lifestyle here at Regis House from 1st June- 15th July, your relative took part in the following activities: Church service, made decorations for D-day and then went to the D-day party, Swimming- 3 times, attended coffee morning 4 times, pub meal out 2-3 times, attended kitty caf in Birmingham, had a BBQ played beer pong and mocktails, went to Wolverhampton for the day, watched the football, helped with food preparations, went to the local community to do shopping and went on holiday to a seaside resort. There is much more that your relative has done in this period of time. We have sent you some evidence in the post for your reassurance. We feel this review does not reflect everything that we do here at Regis House and we are hoping that you are satisfied with your response. If you have any other concerns please feel free to contact us.
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Regis House
from A C (Brother of Resident) published on 6 July 2024Submitted via Postal Card • Report
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5.0 out of 5
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Clifton House
from L C (Daughter of Resident) published on 10 June 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Vicky Hughes, Home Manager at Clifton House
Thank you for your review - we appreciate this and are so happy you are happy with our service.
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Regis House
from S C (Regular Volunteer) published on 15 January 2024Submitted via Website • Report
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5.0 out of 5
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Clifton House
from Laura C (Sister of Resident) published on 29 June 2023Submitted via Website • Report
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5.0 out of 5
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Clifton House
from Adrian H (Regular Volunteer) published on 18 June 2023Submitted via Website • Report
Overall Experience
5.0 out of 5
Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.
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Clifton House
from K H (Friend of Resident) published on 12 June 2023Submitted via Website • Report
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5.0 out of 5
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Regis House
from S C (Niece of Resident) published on 9 June 2023Submitted via Website • Report
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5.0 out of 5
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Regis House
from B G (Friend of Resident) published on 9 June 2023Submitted via Website • Report
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5.0 out of 5
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Clifton House
from Bianca H (Regular Volunteer) published on 7 June 2023Submitted via Website • Report
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5.0 out of 5
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Clifton House
from Chloe C (Resident) published on 17 April 2023Submitted via Website • Report
Overall Experience
5.0 out of 5
I think it’s not a boring-looking place.
But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.
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Clifton House
from Mathew M (Resident) published on 17 April 2023Submitted via Website • Report
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5.0 out of 5
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Clifton House
from Emma L (Friend of Resident) published on 15 March 2022Submitted via Website • Report
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5.0 out of 5
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Clifton House
from Andrew D (Cousin of Resident) published on 15 March 2022Submitted via Website • Report
Overall Experience
5.0 out of 5
Keep up the good work all.
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Clifton House
from Jason W (Father of Resident) published on 26 January 2022Submitted via Website • Report
Overall Experience
3.0 out of 5
We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained
They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early.
They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him.
At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.
Reply from Vicky Hughes, Home Manager at Clifton House
Hi Jason,
Sorry to see that you were disappointed with the care that your son received. I must inform you that all employees at Clifton House all hold a NVQ Level 2 and 3 in Health and Social Care, they all hold training in Supporting Adults with Autism, Challenging Behaviours, Learning Disability, Safeguarding and Communication. The staff were able to care for your son however the environment was not suited and it was causing an unsafe environment for your son and others that reside here at Clifton house. If you wish to talk to me in person that is not a problem, please do not hesitate to call me. Again I am sorry if you felt that your son was let down, however I strongly feel that this was not the right environment for him. I hope he has now found a suited placement for him to reside at.
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Regis House
from Lauren J (Friend of Resident) published on 25 June 2021Submitted via Website • Report
Overall Experience
5.0 out of 5
Service users are at the heart of the home and staff work their hardest to ensure the service users are at the forefront of each day!
Staff are always respectful and easy to talk to, just like the management!
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Clifton House
from Gaynor D (Friend of Resident) published on 25 June 2021Submitted via Website • Report
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5.0 out of 5
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Regis House
from Dot B (Friend of Resident) published on 8 June 2021Submitted via Website • Report
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5.0 out of 5
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Awards / Recognitions (0)
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Frequently Asked Questions about Stepping Stone Independent Living Ltd
How many Care Homes does Stepping Stone Independent Living Ltd own?
Stepping Stone Independent Living Ltd own 3 Care Homes.Which Stepping Stone Independent Living Ltd Care Homes have the highest review score?
Clifton House, Regis House & Ash Tree Lodge have the highest review score.Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stepping Stone Independent Living Ltd to verify any information. View our terms and conditions. Stepping Stone Independent Living Ltd has an Enhanced Service – more info.