1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Athena Healthcare Group
  4. Locations Owned by Athena Healthcare Group in Lancashire

Care Homes Owned by Athena Healthcare Group in Lancashire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Athena Healthcare Group in Lancashire

Only the locations & reviews in Lancashire for Athena Healthcare Group are showing below.

View the details of all 9 locations (with 811 reviews) owned by Athena Healthcare Group

Athena Healthcare Group Locations in Lancashire (2)

 

2 Care Homes owned by Athena Healthcare Group in Lancashire

Sort by:
View on Map
Lakelands Lodge

35 Laidley's Walk, Fleetwood FY7 7JL 

9.6 68 reviews
"In the beginning, my aunt wasn't too sure as she was living independently and found it hard to accept help from strangers. As time went by…"   Read all 68 reviews
Location Type Care Home

Lakelands Lodge is a residential and nursing home situated in Fleetwood, Lancashire, with views over the boating lake and the Irish Sea. The purpose-built home features communal lounges, a hair and beauty salon, dining rooms, an activities room, a… Read more about Lakelands Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms from £1,110 / week
Windmill Lodge

Wilding's Lane, Lytham St Annes FY8 3RJ 

9.5 45 reviews
"When the resident arrived from hospital he was unable to communicate and feel himself and I was preparing for the worst. After a short time…"   Read all 45 reviews
Location Type Care Home

Windmill Lodge is a new, purpose built setting offering residential, dementia and nursing care services. Located in Lytham St Annes, the lodge is a safe and welcoming environment where all residents receive the care and support they need in a space… Read more about Windmill Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 100 Rooms from £1,170 / week

Athena Healthcare Group Reviews in Lancashire (113)

9.7
Athena Healthcare Group has a Group Review Score of 9.7 (9.657) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Athena Healthcare Group must have a Review Score.

Overall Experience

  • 9
  • 7
  • 1
  • 0
  • 3

Date Published

113
14
51
96
17
Review of

Lakelands Lodge

from Karen L (Niece of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the beginning, my aunt wasn't too sure as she was living independently and found it hard to accept help from strangers. As time went by she became to realise the staff were here to help her and make her stronger, and they certainly did. The once strangers have become family. Not only to Aunty, also
to her extended family. Brilliant staff, unfortunately I can't use names, however, they will know who they are.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from P O (Sister of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my sister received whilst being really poorly with a badly infected leg. Whoever I put my concern to was very 'up' with the situation. Always helpful to me with many of my questions.
I much appreciate all the care that she received by the 2nd floor staff.
(Blackbeard) floor.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your positive review I will ensure the team are made aware. Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from Sharon H (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Windmill Lodge Residential. This is run as a business to make profit, that is the bottom line. The management is uncaring and unprofessional. When you see behind the facade, it's a different story. The only positive we can mention are the carers who are employed. Would not recommend this place. The
Nolan Day Centre. Wonderful place, fantastic staff, would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from L R (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum isn't well at the moment, her care has been wonderful and my sister and I have been visiting daily for hours and have been visiting daily for hours and have been looked after by the staff. Well done to all of them, such lovely caring people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from S B (Sister of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very good.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

Thank you for your valuable feedback, we truly appreciate the time taken to share your feedback with us. Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from Alan S (Husband of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities very good.
Staff very friendly and helpful.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

Thank you Alan for taking time to share your feedback with us. We truly value your support and are grateful for the time you took to share your feedback. Your kind words mean a lot to us and encourage our team to keep delivering the best care possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from Jo-Ann F (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

After a very difficult 9 months at the start of 2024 with a lot of staff turnover and poor communication the lodge manager and the team are making great improvements and Mum is much more involved in activities which is so important for her. Please keep up all the good work.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

Thank you Jo for your positive feedback, your kind words inspire us to continue to deliver the best service possible. Kind Regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from D C (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice and friendly staff.
Lovely room.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

Thank you for taking time to share your feedback with us. We truley appriciate your feedback, which helps us in providing high standard of service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from Andrew B (Cousin of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the resident arrived from hospital he was unable to communicate and feel himself and I was preparing for the worst. After a short time is able to speak again, eat independently and has a renewed vigour. This has been the result lf the dedication and professionalism of the staff, their excellent
care and dedication. I cannot thank them enough for their hard work.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

Thank you so much for your feedback. We are very grateful for you kind words. We are happy to hear that our efforts have made a positive impact. Your kind words motivate us to continue to improve more in delivering ha igh standard of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from Linda O (Sister of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This day, at lunchtime, has been one of the best experiences I've had with my brother since Windmill Lodge opened last year. Residents were in the lounge having lunch and enjoying the social aspect of eating with other people. The chef's assistant helped to serve lunch which was good because it relieved
the care staff whilst they helped some residents. This needs to happen more often as it makes the place feel more like home for them all.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

I am greatful for your appreciation of care provided. It warms our hearts to know that our efforts have made a positive impact on your family. Your kind words motivate us to continiue to improve our standards of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from Julie T (Daughter of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with most things.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

We truly appriciate your feedback, and thank you so much for your time to share your feedback, it motivates us to continiue delivering a great experience. Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from G T (Husband of Resident) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with the care and attention extended to my wife. The care staff are excellent. No problems at all.

Reply from Havina Matthews, Lodge Manager at Windmill Lodge

Thank you so much for your kind words and for being so thoughtful to take time to share your feedback. Your support means a lot to us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from B H (Relative of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely pleasant staff. Activities are second to none, all the residents love it and so do the visitors.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind review. We aim to provide activities that everyone can enjoy and join in with. I will let the team know about this lovely review which will without doubt give them a lovely boost.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from David M (Son of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was resident here until we lost her in September, had vascular dementia and was very frail. This nursing home "lost" a high value eternity ring and I was given assurances back in August that they were "looking into it" and that I would receive a response as a priority. 54 days later and I
nor Social Services have received any form of a response. They are in breach of Section 47 of the 2014 Care Act. My mum has now died and I have to explain to my daughter why an item of great personal sentimental value to her and my mother, cited as being bequeathed to her in my mother's will is missing. We have supplied them with photographs, a full insurance valuation and still no response. I am personally shocked by Athena's management's kick the can down the road approach to this matter. The management team seem unwilling to or unable to deal with a basic insurance claim. Probably best avoided if your elderly relatives have any high value personal effects. Or just avoid altogether.

Reply from Matthew Bell, Regional Operations Manager at Windmill Lodge

We are sorry that it appears your mothers ring was lost. We do ask that valuable items are not brought into the home and that they are insured if they are. It is regrettable that very small, but very valuable items, such as rings, can be mislaid or lost all too easily. We have not acted in breach in section 47 of the Care Act and have not obstructed the local authority at all. We do, however, accept that our response to your reporting the loss was not as prompt or helpful as it ought to have been and we apologise for that. We have made a payment to your late mothers estate for the cost of a replacement ring.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from T S (Son of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good place, with staff and excellent care for my father.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind review. I will pass on your review to the rest of the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from S W (Daughter of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that Mum gets here. The staff are all great and take such good care of her. The activities put on brighten up her day and she enjoys a sing-song in the lounge with everyone.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

We at Lakelands are pleased that you are happy with what your mum receives. The activities certainly do brighten up everyone's day and it is so heartwarming to see so many residents taking part and enjoying the singing and dancing. I shall pass on your lovely review to the rest of the team who will be very happy to hear this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Windmill Lodge

from M M (Respite Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Went for a two-week respite. Left 4 days early. Awful, understaffed, food disgusting and cold. Please do not send your loved ones here, they leave them doing nothing but cry and try to break out. The older people were begging me to call their families - no games or entertainment.

Reply from Matthew Bell, Regional Operations Manager at Windmill Lodge

We are sorry that our food was not entirely to your taste and that the options you chose were not properly communicated to the kitchen. e did note that you spent much of the day out of the Lodge, so were not able to participate in activities. We pride ourselves on, among other things, the quality of our food offering and our activities/exercise programmes for our residents and are re-doubling our efforts in those areas.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from P H (Brother-in-law of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother-in-law was admitted to Lakelands Lodge we have been most impressed with the overall standard of his accommodation, the care he has received and his medical assistance. The staff have gone out of their way to settle him into the home. We have always found them to be cheerful, polite
and helpful and the home is always spotless. We feel he is fortunate to be in such a caring establishment.

Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind review. I am sure the staff will be pleased to know about this lovely review. I know they all do their best to ensure the residents in our care receive the best person-centred care we are all pleased that this is noticed by families and friends who visit.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from Brian B (Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Often taken out into the community in my wheelchair with a member of staff and usually another resident. Plenty to do, also with music and karaoke. People will visit the home and entertain the residents who really enjoy their visit. Today I was taken to church (23/07/2024) for communion with a member
of staff and another resident and will attend the church on other occasions in the future. Plenty to do in the month. Very pleased with the care I receive.

Reply from Sharon HIll, deputy manager at Lakelands Lodge

Thank you for your lovely review. It is always lovely to hear that the residents in our care are enjoying their stay. Our aim is to support all the residents to enjoy life to the fullest. You can tell that the hard work from the staff is paying off, by the love and laughter that is seen around the building and by the community engagement that is ongoing. I shall ensure the staff are aware of your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Lakelands Lodge

from Lesley M (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean home, the staff is friendly and helpful and always there for you, my mum looks clean and tidy all the time. Chat with other resident's relatives. Activitities always involve my mum in their day-to-day role.

Reply from Sharon HIll, Deputy Manager at Lakelands Lodge

Thank you for your review. We are all happy to hear that the care your mum receives is as you would expect. I know the staff try their upmost to provide the best person-centred care when meeting all needs. I shall pass on your kind words to the whole team so they are aware that their hard work and dedication do not go unnoticed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Athena Healthcare Group in Lancashire Athena Healthcare Group in Merseyside

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Athena Healthcare Group to verify any information. View our terms and conditions. Athena Healthcare Group has a Platinum Service – more info.