How many Care Homes does Silverline Care own?

Silverline Care own 4 Care Homes.

Which Silverline Care Care Homes have the highest review score?

Cardonald Care Home , Stobhill Care Home & Springhill Nursing Home have the highest review score.

Silverline Care | 4 Care Homes

Review of
Springhill Nursing Home
from L W (Friend of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

My friend's Mum is very happy and always clean and dressed well, her room is clean and she takes part in activities, not all the time but she takes part in the things she enjoys. The staff are all friendly.

Reply from Sarah S, Regional Operations Manager at Springhill Nursing Home

Thank you for taking the time to review the care your relative has received. We are delight this has been a positive outcome and will share this with our care team.

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Review of
Baillieston Care Home
from Tony R (Son of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

After my mother received a bad experience with an individual carer the rest of the carers and the management dealt with in a superb manner. My mother then took ill and we saw a fantastic level of care and love for her. I will be forever grateful for the way she was treated.

Reply from Sarah S, Regional Operations Manager at Baillieston Care Home

Thank you for taking the time to review the service, I am delighted the care received is of an excellent standard. We pride ourselves on taking all concerns serious and as such deal with them immediately to enable better outcomes for everyone.

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Review of
Cardonald Care Home
from Denise M (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff in the care home are so nice, very helpful, obliging, kind. They have all been great to my father and us. The process of getting my father here has been very difficult and the staff here have made us feel very reassured and we know my dad is safe. We can call for anything and nothing is a

bother to them. We are very grateful. My only complaint is the cost. Its absolutely shocking that a self fundor pays more.

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Review of
Springhill Nursing Home
from M D (Aunt of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

At Springhill nursing home, a family could not expect any more love, care, attention, safety and stimulation the residents receive.
Everyone who works there always makes us feel welcome when we visit. A happy atmosphere is always present. The variety of activities are amazing.

Reply from Sarah, Regional Operations Manager at Springhill Nursing Home

Thank you for taking the time to leave a review of Springhill Care Home. Your review will be shared with our team. We are delighted that you have experienced the exceptional care that we pride ourselves on.

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Review of
Springhill Nursing Home
from F C (Daughter of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

Carers and nursing staff very good and listen to any comment about my mother I make. Wide range of entertainment provided and excellent activity coordinators, manger very proactive in sorting any issues. My concern is that on occasions there does seem to be many carers on floor. Mum's unit recently

done up which has made difference to lounge/dining area. Disappointed that decor in Mum's room only painted walls. Carpet a bit grubby and fabric chair that smells a bit, not ideal. Admin staff pleasant and helpful though billing a problem at times.

Reply from Michelle Hutchison, Care Home Manager at Springhill Nursing Home

Many thanks for your kind words regarding the team we are delighted that you feel listened to and all issues are dealt with. The unit that your mum lives on did undergo an extensive refurb with all rooms painted including corridor and the communal area undergoing a full refurb. As always i listened and the chair has been replaced. We are currently undergoing further upgrades to the home and the note on the carpet has been taken on board. Once again many thanks for your kind comments the staff and myself are delighted. Michelle

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Review of
Stobhill Care Home
from J H (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

In all the time my mum has been a resident at Stobhill Care Home, I have been very happy and satisfied with the care that she receives. I have found the staff to be caring, kind and respectful to my mum's needs and requirements. My mum seems to be very happy and settled, and that has given myself and

my family great relief and comfort that she is being well looked after.

Reply from Annette Gillan, Manager at Stobhill Care Home

Thank you for sharing your experience of our care home, I will pass on your kind words to our team!

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Review of
Baillieston Care Home
from Duncan S (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

The care of my mother from all of the carers was heartwarming. To be able to leave after visiting and knowing mum was taken care of with such love and care made the worry a lot easier. Thank you all for everything.

Reply from Sarah S, Regional Operations Manager at Baillieston Care Home

Thank you for taking the time to review our service, I will pass this onto our team.

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Review of
Cardonald Care Home
from S W (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I am actually blown away with the care and support my mum received at such a difficult time of year.
Mum was admitted to this care home just before Christmas, we were cautious and worried that she wouldn't settle, however the manager was lovely, she made us all feel so welcome. The parties were constant

and they even had a New Year's Day party. It's was open for everyone for Christmas and New Years lunch.
An amazing place to be and I would have no hesitation on recommending.

Reply from Sarah S, Regional Operations Manager at Cardonald Care Home

Thank you for your review, this will be shared with our team. We pride ourselves on being open with care and by family/friend participation we can create a homely environment. We are delighted you joined us for Christmas and New Years Day and that you all had a great time. Its great to see mum has settled well and the care she is receiving is person centred to her needs. Thank you once again for your review.

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Review of
Cardonald Care Home
from L H (Niece of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My great aunt has been in Cardonald Care Home since November 2024. At first, I was nervous of her settling in. I needn't have worried as due to the fantastic staff she felt at home immediately. The Christmas and New Year parties helped us all to get to know everyone in the home and enjoy the fun.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for taking the time to review the service, our aim is to ensure each and every person who lives here has a good quality of life. We are delighted to inform you that an activity coordinator is in place and a vast program of activity is planned that will suit everyone. I will share our feedback with our staff team. Once again thank you for your for your feedback.

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Review of
Springhill Nursing Home
from D M (Son of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

The care home is everything we could ask for our Mum at this stage of her life. The staff are great and my Mum is as happy as she could be.

Reply from Michelle Hutchison, Care Home Manager at Springhill Nursing Home

I cannot express from both myself and the team how much this means to us all, thank you from all the staff at Springhill.

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Review of
Stobhill Care Home
from D S (Sister of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience

I am happy with the standard of care that my sister has received from the staff of Stobhill Care Home. She has been in the care home for almost 6 weeks now. As I don't live locally, I will be unable to visit regularly, so it's good to know that she is well cared for and the staff are attentive to her

needs. However, recently, I was able to visit her on 4 consecutive days and each time came away with a good impression of the care home. All the staff I encountered, were friendly and made me feel welcome. I was also given the opportunity to attend a local church for tea and cake, along with my sister and a few other residents as well as 2 activity co-ordinators. It's good to see that the care home is involved with the local community. Thank you to all concerned.

Reply from Sarah S, Regional Operations Manager at Stobhill Care Home

Thank you for taking the time to review our service, I will share your views with our care team.

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Review of
Stobhill Care Home
from D M (Son of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience

My dad has been in Stobhill Care Home for a few months now. We feel he is very well looked after and all his physical and mental needs are being addressed he seems to be nicely settled, he is all and has dementia and very limited sight. Staff all seem to be very pleasant and helpful. My dad loves the

visits to various places and the entertainers who come into the care home. As a family we are very happy with the care our dad is getting.

Reply from Sarah, Regional Operations Manager at Stobhill Care Home

Thank you so much for your kind words, I will share your comments with our care team. It is our pleasure to nurse your relative, our vast activity programme is person centred to meet all life styles and choices. Once again thank you for your review.

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Review of
Cardonald Care Home
from J C (Husband of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

Absolutely delighted with the care my wife receives in this care home. The new manager is a lovely, kind lady who has been there, from my wife coming in, and she along with all staff know what my wife likes and dislikes. I felt guilty when my wife went into care and now I'm happy I made that choice

as she is now back to her lovely self and I can't praise you all enough. Thank you with all my heart.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for your kind words, we will share this with our care team. Silverline care and Cardonald Care Home, pride themselves on a holistic approach to care. We are delighted to read you have experienced this.

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Review of
Springhill Nursing Home
from M M (Daughter of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

Our Mum has been in Springhill for a short time and has settled in really well. The staff are pleasant and caring and treat Mum with respect. After only a few days Mum was joining in with activities and interacting with other residents which is having a positive effect. Staff always take time to make

us feel welcome and keep us informed on what Mum has been up to. Mum is safe and has been taken care of to a high standard which gives us peace of mind.

Reply from Michelle Hutchison, Care Home Manager at Springhill Nursing Home

We are delighted to note that you are happy with the care and support provided. We will share this with our team, thank you for your kind words.

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Review of
Cardonald Care Home
from Neil F (Brother of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

I chose Cardonald Care Home based on visits I made to several homes and also location.
My brother entered the care home in August.
I cannot praise the staff enough, they are superb, very caring, polite and friendly. They got to know my brother and his manners immediately.
This helped my brother to

settle into the home very very quickly and he seems happy to be there which is the prime consideration.
We, as visitors, are always made welcome and encouraged to personalise my brother's room in any way we feel.
The home excels in staff/resident relationships, hygiene, cleanliness, feedback to relatives. Since my brother moved in, I cannot pinpoint a negative experience.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for your very kinds words, I will share this with our team. At Cardonald Care Home we pride ourselves on in delivering a person centred, holistic approach to care. We are happy to hear this to be your experience.

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Review of
Cardonald Care Home
from Tracey A (Daughter-in-law of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience

My relative has now been in Cardonald Care Home for a few months, today she returned from hospital back to the home. The staff are always amazing, updates on phone and always provide you with information regarding your relative when entering the home to visit. Staff work really hard, very friendly

and caring. They do amazing job and as a family we appreciate the care they provide. Thank you.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you so much for taking the time review our team, I will share your kind words with them. We are delighted to hear of the positive experience you and your relative have received as this is always our expected standard.

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Review of
Springhill Nursing Home
from David L (Son of Resident) published on 22 August 2024

Submitted via Website • Report

Overall Experience

The frontline care workers who deal with Mum are wonderful; she is comfortable and happy with them all and that is the most important aspect of any care home - the care. So, 5 stars for the staff.
I didn't give full marks for cleanliness because her room often has the same debris on the floor for several

days on end but her own cleanliness and that of her carers is meticulously seen to.
I would have given the full 5 stars for 'Dignity' if she always received back her own laundry and her room was tidied up a bit more regularly.
3 stars only for food and drink, on the day of writing, she received no breakfast and when a cup of tea finally arrived, it had sugar in it and she has often told the folk who serve her that she doesn't take sugar! These little incidents are not uncommon.
The management has been poor, but I believe new management is in place, so I will make no further comment at present to give them a chance. I hope communications will improve.
Thank you.

Reply from Michelle Hutchison, Care Home Manager at Springhill Nursing Home

Dear David, many thanks for your honest review, as part of the new management team we are striving towards excellent care and the best way for this to happen is for honest and open communication between families, residents and staff. I must thank you for your kind words as well and these are greatly appreciated by the care team who are as you quite rightly label as "wonderful" and as their line manager, I could not agree more. Please always feel free to approach me or my deputy with any concerns and we will endeavour to correct any problems.

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Review of
Springhill Nursing Home
from E K (Friend of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

The nursing and care workers are excellent and very friendly. Entertainment is good. The home decor is a bit tired, it could do with an upgrade. I can't comment on the meals as I have not been when they are served. Would I put a family member in here? Possibly.

Reply from Michelle Hutchison, Care Home Manager at Springhill Nursing Home

Thank you from all the team at Sringhill, the team are indeed a happy and welcoming bunch. We are currently refurbishing the top floor unit and as soon as this has been completed we will be working our way through the units to give a revamp. Many thanks, the manager and the Springhill Team.

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Review of
Springhill Nursing Home
from Janet G (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

My mother was a resident in Springhill for 11 months having recently passed away. The staff at the home are wonderful in their dedication to the level of care they provide. The manager and her team are an amazing group of people who made my mother's last months extremely comfortable and very safe. They

took the time to get to know her so that they could give her the very best of their care, and in my opinion, they gave the highest level of care and support possible not only to my mother but they extended their support to my husband and me during the difficult last few days of her life. Thank you is not enough for these dedicated professionals who care for their residents and go the extra mile to do all they can for them and their families. Thank you is just not enough, they will forever have my greatest respect and gratitude for all they did.

Reply from Sarah Speirs, Regional Operations Manager at Springhill Nursing Home

Thank you for your very kind review. We are delighted we could meet your expectations. The team send their condolences for your loss.

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Review of
Stobhill Care Home
from L O (Daughter of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience

Overall, my mother's experience was good. She was kept safe and staff were nice with her. My mum didn't experience any activities as she attended a day centre Monday to Friday. The only negative I would say is the bath/shower routine. I had to ask staff to bath my mother and only recognised her having

been bathed twice in the month she was is. She can be stubborn and would refuse, but I feel the issue should have been overruled for hygiene reasons.

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Care Homes Owned by Silverline Care

Silverline Care Locations (4)

Silverline Care Reviews (159)

Springhill Nursing Home

Baillieston Care Home

Cardonald Care Home

Springhill Nursing Home

Springhill Nursing Home

Stobhill Care Home

Baillieston Care Home

Cardonald Care Home

Cardonald Care Home

Springhill Nursing Home

Stobhill Care Home

Stobhill Care Home

Cardonald Care Home

Springhill Nursing Home

Cardonald Care Home

Cardonald Care Home

Springhill Nursing Home

Springhill Nursing Home

Springhill Nursing Home

Stobhill Care Home

Awards / Recognitions (1)

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