Silverline Care in Glasgow City | 3 Care Homes

Review of
Baillieston Care Home
from Helen C (Sister of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I believe my brother is getting great care at the home. He is enjoying being taken out by staff to local shop/cafes etc. The home are always willing to discuss and address any issues or concerns we have.

Reply from Moira Roberts, Manager at Baillieston Care Home

Thank you very much for your lovely review. Your brother makes our home - with his happy smile and positive demeanour. Please know I am available to chat anytime. Thank you again. Moira

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Review of
Baillieston Care Home
from Tony R (Son of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

After my mother received a bad experience with an individual carer the rest of the carers and the management dealt with in a superb manner. My mother then took ill and we saw a fantastic level of care and love for her. I will be forever grateful for the way she was treated.

Reply from Sarah S, Regional Operations Manager at Baillieston Care Home

Thank you for taking the time to review the service, I am delighted the care received is of an excellent standard. We pride ourselves on taking all concerns serious and as such deal with them immediately to enable better outcomes for everyone.

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Review of
Cardonald Care Home
from Denise M (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff in the care home are so nice, very helpful, obliging, kind. They have all been great to my father and us. The process of getting my father here has been very difficult and the staff here have made us feel very reassured and we know my dad is safe. We can call for anything and nothing is a

bother to them. We are very grateful. My only complaint is the cost. Its absolutely shocking that a self fundor pays more.

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Review of
Stobhill Care Home
from J H (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

In all the time my mum has been a resident at Stobhill Care Home, I have been very happy and satisfied with the care that she receives. I have found the staff to be caring, kind and respectful to my mum's needs and requirements. My mum seems to be very happy and settled, and that has given myself and

my family great relief and comfort that she is being well looked after.

Reply from Annette Gillan, Manager at Stobhill Care Home

Thank you for sharing your experience of our care home, I will pass on your kind words to our team!

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Review of
Baillieston Care Home
from Duncan S (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

The care of my mother from all of the carers was heartwarming. To be able to leave after visiting and knowing mum was taken care of with such love and care made the worry a lot easier. Thank you all for everything.

Reply from Sarah S, Regional Operations Manager at Baillieston Care Home

Thank you for taking the time to review our service, I will pass this onto our team.

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Review of
Cardonald Care Home
from S W (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I am actually blown away with the care and support my mum received at such a difficult time of year.
Mum was admitted to this care home just before Christmas, we were cautious and worried that she wouldn't settle, however the manager was lovely, she made us all feel so welcome. The parties were constant

and they even had a New Year's Day party. It's was open for everyone for Christmas and New Years lunch.
An amazing place to be and I would have no hesitation on recommending.

Reply from Sarah S, Regional Operations Manager at Cardonald Care Home

Thank you for your review, this will be shared with our team. We pride ourselves on being open with care and by family/friend participation we can create a homely environment. We are delighted you joined us for Christmas and New Years Day and that you all had a great time. Its great to see mum has settled well and the care she is receiving is person centred to her needs. Thank you once again for your review.

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Review of
Cardonald Care Home
from L H (Niece of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My great aunt has been in Cardonald Care Home since November 2024. At first, I was nervous of her settling in. I needn't have worried as due to the fantastic staff she felt at home immediately. The Christmas and New Year parties helped us all to get to know everyone in the home and enjoy the fun.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for taking the time to review the service, our aim is to ensure each and every person who lives here has a good quality of life. We are delighted to inform you that an activity coordinator is in place and a vast program of activity is planned that will suit everyone. I will share our feedback with our staff team. Once again thank you for your for your feedback.

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Review of
Stobhill Care Home
from D S (Sister of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience

I am happy with the standard of care that my sister has received from the staff of Stobhill Care Home. She has been in the care home for almost 6 weeks now. As I don't live locally, I will be unable to visit regularly, so it's good to know that she is well cared for and the staff are attentive to her

needs. However, recently, I was able to visit her on 4 consecutive days and each time came away with a good impression of the care home. All the staff I encountered, were friendly and made me feel welcome. I was also given the opportunity to attend a local church for tea and cake, along with my sister and a few other residents as well as 2 activity co-ordinators. It's good to see that the care home is involved with the local community. Thank you to all concerned.

Reply from Sarah S, Regional Operations Manager at Stobhill Care Home

Thank you for taking the time to review our service, I will share your views with our care team.

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Review of
Stobhill Care Home
from D M (Son of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience

My dad has been in Stobhill Care Home for a few months now. We feel he is very well looked after and all his physical and mental needs are being addressed he seems to be nicely settled, he is all and has dementia and very limited sight. Staff all seem to be very pleasant and helpful. My dad loves the

visits to various places and the entertainers who come into the care home. As a family we are very happy with the care our dad is getting.

Reply from Sarah, Regional Operations Manager at Stobhill Care Home

Thank you so much for your kind words, I will share your comments with our care team. It is our pleasure to nurse your relative, our vast activity programme is person centred to meet all life styles and choices. Once again thank you for your review.

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Review of
Cardonald Care Home
from J C (Husband of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

Absolutely delighted with the care my wife receives in this care home. The new manager is a lovely, kind lady who has been there, from my wife coming in, and she along with all staff know what my wife likes and dislikes. I felt guilty when my wife went into care and now I'm happy I made that choice

as she is now back to her lovely self and I can't praise you all enough. Thank you with all my heart.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for your kind words, we will share this with our care team. Silverline care and Cardonald Care Home, pride themselves on a holistic approach to care. We are delighted to read you have experienced this.

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Review of
Cardonald Care Home
from Neil F (Brother of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

I chose Cardonald Care Home based on visits I made to several homes and also location.
My brother entered the care home in August.
I cannot praise the staff enough, they are superb, very caring, polite and friendly. They got to know my brother and his manners immediately.
This helped my brother to

settle into the home very very quickly and he seems happy to be there which is the prime consideration.
We, as visitors, are always made welcome and encouraged to personalise my brother's room in any way we feel.
The home excels in staff/resident relationships, hygiene, cleanliness, feedback to relatives. Since my brother moved in, I cannot pinpoint a negative experience.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you for your very kinds words, I will share this with our team. At Cardonald Care Home we pride ourselves on in delivering a person centred, holistic approach to care. We are happy to hear this to be your experience.

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Review of
Cardonald Care Home
from Tracey A (Daughter-in-law of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience

My relative has now been in Cardonald Care Home for a few months, today she returned from hospital back to the home. The staff are always amazing, updates on phone and always provide you with information regarding your relative when entering the home to visit. Staff work really hard, very friendly

and caring. They do amazing job and as a family we appreciate the care they provide. Thank you.

Reply from Sarah Speirs, Regional Operations Manager at Cardonald Care Home

Thank you so much for taking the time review our team, I will share your kind words with them. We are delighted to hear of the positive experience you and your relative have received as this is always our expected standard.

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Review of
Stobhill Care Home
from L O (Daughter of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience

Overall, my mother's experience was good. She was kept safe and staff were nice with her. My mum didn't experience any activities as she attended a day centre Monday to Friday. The only negative I would say is the bath/shower routine. I had to ask staff to bath my mother and only recognised her having

been bathed twice in the month she was is. She can be stubborn and would refuse, but I feel the issue should have been overruled for hygiene reasons.

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Review of
Stobhill Care Home
from Kirsty B (Granddaughter of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience

Staff friendly to visitors, attentive to residents and make them feel like family.
Nurses, carers, kitchen and domestic staff are amazing.
Place clean and well-maintained.
Lots of activities and things for residents t do.

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Review of
Stobhill Care Home
from May B (Daughter of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience

Although Mum's residence in the home was fairly short due to her unexpected passing on 19th February, she was enjoying her time with staff and residents. The staff, in particular, were kind, loving and patient and she greeted them all with cuddles. I cannot praise the staff - from carers, nurses, kitchen

and domestic enough. Every one of them is a credit to the home.

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Review of
Stobhill Care Home
from C S (Daughter of Resident) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience

Such a friendly place, everyone is lovely and nothing is too much. The whole home is so welcoming and like a five-star hotel. The food is amazing an help is never too far away. Kindness is of abundant and couldn't wish for more for our mum. We know she will be cared for and safe.

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Review of
Cardonald Care Home
from Stuart H (Son of Resident) published on 4 March 2024

Submitted via Website • Report

Overall Experience

My mother has dementia, and she was living in her own home (with the help of home care services) after the death of my father (her husband).
Mum moved into Cardonald Care Home in May 2022 as her dementia had really progressed.
My mum couldn't be happier in the care home; she always has a smile. The

staff continue to provide a friendly and homely atmosphere. It's not just the carers that make Mum's life better, but all staff from the kitchen, domiciliary, office staff/management, etc.
As a family, we could not be happier with our choice of care home.

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Review of
Stobhill Care Home
from Noreen H (Daughter of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience

During the time Mum has been in Stobhill I have had the most positive experience. Mum took ill with another stroke and can I say the staff from top to bottom all were concerned and showed great love for Mum and for us her family. This was a hard decision for me to make putting Mum into care but all

I have to say is it has been the best thing I have done for her. She's happy and very well cared for. "Well done."

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Review of
Stobhill Care Home
from A S (Wife of Resident) published on 12 February 2024

Submitted via Website • Report

Overall Experience

My husband has been a resident at Stobhill for over 12 months with Parkinson's disease and Dementia.
From arrival, both my husband and the whole family have received compassionate, friendly and thoughtful care.
The staff and management create a friendly, empathetic environment alongside professional

care. On visits, we are always made to feel welcome no matter what time of the day and I know my husband feels safe and secure.
I am so pleased our family chose Stobhill.

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Review of
Stobhill Care Home
from Lorraine D (Daughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience

My mum has now been in Stobhill Care Home for seven months. I knew from the moment I visited I had chosen the correct place for her. All staff are caring, compassionate and very friendly to both residents and their relatives. I cannot praise the staff highly enough. She has been encouraged to join in

all activities, and her days are kept busy, which she loves. I am very happy with how she has settled in. The care she receives is first class.

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Care Homes Owned by Silverline Care in Glasgow City

Silverline Care Locations in Glasgow City (3)

Silverline Care Reviews in Glasgow City (128)

Baillieston Care Home

Baillieston Care Home

Cardonald Care Home

Stobhill Care Home

Baillieston Care Home

Cardonald Care Home

Cardonald Care Home

Stobhill Care Home

Stobhill Care Home

Cardonald Care Home

Cardonald Care Home

Cardonald Care Home

Stobhill Care Home

Stobhill Care Home

Stobhill Care Home

Stobhill Care Home

Cardonald Care Home

Stobhill Care Home

Stobhill Care Home

Stobhill Care Home

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