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Extra Care Housing Owned by Sanctuary Retirement Communities in Derbyshire

  • Extra Care Housing Owned by Sanctuary Retirement Communities in Derbyshire

Only the locations & reviews in Derbyshire for Sanctuary Retirement Communities are showing below.

View the details of all 28 locations (with 13 reviews) owned by Sanctuary Retirement Communities

Sanctuary Retirement Communities Locations in Derbyshire (1)

 

1 Extra Care Housing owned by Sanctuary Retirement Communities in Derbyshire

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Greenwich Gardens - Sanctuary Supported Living

34 Greenwich Drive North, Mackworth, Derby DE22 4BH 

1 review
Location Type Extra Care Housing

Greenwich Gardens is located a short distance from Derby City Centre and makes the most of versatile service and facilities to help older people with care needs live independently. Comfort and peace of mind comes from having 24-hour access to skilled… Read more about Greenwich Gardens - Sanctuary Supported Living

Sanctuary Retirement Communities Reviews in Derbyshire (1)

Reviews Posted for members of Sanctuary Retirement Communities

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Review of

Greenwich Gardens - Sanctuary Supported Living

from Michael R (Resident) published on 16 July 2021

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Very limited and slow responses to issues in my flat.
Complaints made to local management that has been ongoing for some time now.
Complaints put in and often take forever to deal with.
A poorly aligned patio door has supposedly been dealt with several visits, but is still binding against the rubber
seal at the top.
The living room door handle mechanism that was supposedly dealt with some weeks ago, whereby I was unable to get into the living room and now is inoperative.
Ongoing issues with dust mites in the living room, whereby I am constantly sneezing.
A pest control guy came around approximately nearly three months ago and put three green boxes in the living room. No explanation as to what purpose these served and are still in the living room waiting to be collected by the pest control guy.
Still having fits of allergy sneezing!!
I am constantly having to vacuum ongoing in the front room every day and the dust container gets filled every day of the week. Other issues as well.

Reply from Julie, Marketing Manager at Greenwich Gardens - Sanctuary Supported Living

Thank you for taking the time to leave this review, all feedback is important and helps us to improve the way we work. Action has been taken to resolve the issues raised, though we recognise your disappointment and frustration to do so.


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