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Care Home Owned by Ashton Care Homes Ltd in London

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Ashton Care Homes Ltd in London

Only the locations & reviews in London for Ashton Care Homes Ltd are showing below.

View the details of all 4 locations (with 174 reviews) owned by Ashton Care Homes Ltd

Ashton Care Homes Ltd Locations in London (1)

 

1 Care Home owned by Ashton Care Homes Ltd in London

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Ashton Meadows

17-19 Coombe Lane West, Kingston upon Thames KT2 7EW 

9.6 12 reviews
"My dear husband moved into Ashton Meadows in December 2024. The care he has since received has been exemplary in kindness and…"   Read all 12 reviews
Location Type Care Home

Ashton Meadows care home is based in Kingston upon Thames. The care home provides dementia care, nursing care, palliative care, residential care and respite care. The nursing home offers activities such as arts and crafts, music sessions, exercise… Read more about Ashton Meadows

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 68 Rooms from £1,799 / week

Ashton Care Homes Ltd Reviews in London (12)

9.7
Ashton Care Homes Ltd has a Group Review Score of 9.7 (9.691) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashton Care Homes Ltd must have a Review Score.

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Review of

Ashton Meadows

from Donna B (Daughter-in-law of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been looked after with dignity and we are so very satisfied and pleased with how she if being cared for by all members of the staff
We feel every aspect is Outstanding in terms of her care her room is like home with her personal affects and keep beautifully clean
Meals are fabulous
and lots of snacks in between
We as a family would definitely recommend

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows


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Review of

Ashton Meadows

from Katherine B (Wife of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear husband moved into Ashton Meadows in December 2024. The care he has since received has been exemplary in kindness and professionalism, likewise our care as a a family too. The home is beautifully designed and feels like a hotel. It is very well managed and staff feel valued and appreciated too.
I have looked at over 20 homes and am so very grateful to have found this one.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about the care , the home, and the management .


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Review of

Ashton Meadows

from H W (Friend of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I know the security code, I have a good experience visiting my friend & if I see any staff on the way to her room they are always pleasant. The carers are attentive if she calls them while I am there & are always willing to make a cup of tea, although the tea could be nicer. I do find the room very
dark & feel uplighter would enhance the overall ambience of the room especially as my friend has poor eyesight & keeps the bathroom light on for additional light. I do have concerns of the food limitations & inflexibility of the menu offered. My friend loves her food & I often here about her disappointed meals. As a result I bring treats for her. This time it was spreadable butter. Please note as a friend of the resident I have only rated the ones relevant to my visit.

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Review of

Ashton Meadows

from Sara W (Daughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashton Meadows is the most beautiful care home with the loveliest staff. The home is brand new, very clean and peaceful with a cinema and a hair salon. The staff really care for my Mum and I never worry about her being in this care home with the excellent activities, the food and the general ambience.
I would highly highly recommend it.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about the care home.


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Review of

Ashton Meadows

from K D (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is newly build and it is completed to a very high standard. It is spacious, clean, bright and all of the staff there are very friendly. They treat the residents there like their own family with kindness and warmth. All of the staff are always smiling and enjoying working there. My mum
is very happy there!

Reply from Nicola Ambler, registered manager at Ashton Meadows

thank you for your lovely comments about the care home.


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Review of

Ashton Meadows

from R M (Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home are very good and caring. They look after me well. I enjoy the food in the care home and they cater for my needs.
I can only praise the care home for all the care they offer.

Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words I will share this with our team, thank you.


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Review of

Ashton Meadows

from Susan B (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Ashton Meadows is clean, modern and comfortable, and staff are utterly charming and very caring - my parents could not speak too highly of them. Management processes seem mildly chaotic - perhaps because the home has not been open long - but managers are friendly and willing to engage constructively
when there are issues. So it is all the more puzzling that the quality and quantity of the food provided is so inappropriate for people who are recovering from operations or illness. I understand this issue has been raised with the management in the past, but that after a brief improvement, standards lapsed again. Good nutrition is vital for people who are recovering from illness, particularly for older people. It is disappointing that this aspect of care seems to be neglected. The home received a very large number of 5 star reviews on another well known review platform before it even opened - curious to understand who posted these and why.

Reply from Nicola Ambler, registered manager at Ashton Meadows

I would like to thank you for your review, at Ashton Meadows, we always like feedback from anyone who has stayed at the care home, as we are very new care home. We will address the points that you have addressed in the review. Everyone will act on any points and we can improve from reviews. Thank you Nicky


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Review of

Ashton Meadows

from M C (Wife of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Ashton Meadows the perfect place for my husband. The staff are understanding, compassionate and treat each resident as individuals, learning about the things that interest them most and pursuing these to make their stay as pleasurable as they can. Help residents if they have a difficult day
by distracting their attention to positive thoughts.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your kind comments about the care home and the staff.


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Review of

Ashton Meadows

from Nigel R (Respite Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stay was limited to 2 weeks following spinal surgery. Everything provided by Ashton Meadows was deserving of the highest praise. The only minor criticism I would offer concerns the food provision which has been brought to the attention of the management and from immediate action, an improvement noted.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your comments and for completing a review for Ashton Meadows.


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Review of

Ashton Meadows

from Ian W (Husband of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is extremely clean. The staff are extremely helpful. They can't do enough for you. They are very attentive to the needs of my wife, and other residents. If there is a problem they always tell you immediately and keep you up-to-date with anything that is of importance to your relative.
The
senior management are also very helpful and assist you should you require any further information.

Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words, I will share this with the staff team. Thank you.


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Review of

Ashton Meadows

from Andrew K (Son of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management have been exceptional. My mother didn't want to be 'shoved' in a home. She agreed to visit to see what she thought and one look at the home and time spent with the staff changed her mind completely.
I want to thank that manager for being able to respond so quickly with the
request for Mum to move in. I have no doubt it has saved her life. She is so happy now and her health has improved considerably with the attentive care and social contact she has received.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows and the staff.


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Review of

Ashton Meadows

from E D (Son of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very understanding and supportive of my mum's needs. The staff are very kind and helpful and communicate well with residents' relatives when in need. Very clean environment and also very safe. Nice space for residents.

Reply from Gaj Ragunathan, Owner at Ashton Meadows

Thank you for your kind words. I will share this with the staff. Thanks.


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Awards / Recognitions (0)

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