Ashton Care Homes Ltd in West Sussex | 3 Care Homes

Review of
Ashton Grange
from C S (Son of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

FROM DAY ONE WHEN MY MOTHER CAME INTO THIS CARE HOME SHE HAS BEEN SHOWN DIGNITY AND
RESPECT TO WHICH IM TRULY GRATEFUL FOR. I CANNOT PRAISE THE HOLE STAFF ENOUGH.
SO ITS A BIG THANK YOU ONCE AGAIN.....

Reply from Gaj Ragunathan, Director at Ashton Grange

Thank you for your kind words, I will share this with the staffThanks

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Review of
Ashtonleigh
from Carol C (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

Very good, cleanliness good. Mum's birthday, all staff made a very memorable day for her, with them all singing 'happy birthday' to her. They decorated her room & everyone was so kind.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind words. The staff will appreciate them.

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Review of
Ashton House Nursing & Residential Home
from Maurice L (Brother of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

First impressions on entering the building were very good. Staff all appeared to be smiling & friendly. I was offered refreshments immediately. I was offered a family meeting (by remote/video or face to face) very shortly after my sister was admitted. This is excellent practice as is the efficient telephone

and email support offered.

Reply from Bincy Mathew, Registered Manager at Ashton House Nursing & Residential Home

Thank you for taking time to review us. We will be sharing your compliments with our team.

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Review of
Ashtonleigh
from Ann E (Respite Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

My stay was comfortable. I was well looked after and everyone was very friendly.

Reply from Noel Ravela, Manager at Ashtonleigh

Hello Ann, Thank you for sharing your experience I will share this with our team Thanks

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Review of
Ashtonleigh
from Alison C (Daughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

As a family we are very happy with the care my father receives at Ashtonleigh. Staff are very kind & caring.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind words i will share this with our staff team Thanks

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Review of
Ashton House Nursing & Residential Home
from A D (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Staff are friendly and welcoming, answered all my questions. Receptionist is very friendly, rooms are clean. The manager was very helpful.

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Review of
Ashton Grange
from Jackie M (Wife of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

My husband has been at Ashton Grange for nearly two years, he has always received the best possible care that meet his needs,The staff are always very friendly towards me and other visitors.
He and all the other residents are treated like family members which comes across in how they treat the

residents.(as if it were their own family they were caring for)
The manager is always available to talk to if I have any concerns or suggestions that not only concern my husband but in general as well.
The Kitchen staff do a fantastic job and will make sure everyone has what they want to eat,
We booked the front lounge for my husbands birthday, so all the family could come and help him celebrate in one area, the room was decorated along with some drinks and sandwiches and they made a lovely birthday cake that they brought in with about 6 members of staff.
There are daily activities for all the residents with outside entertainers going in a couple of times in the month

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you for your kind words. I will pass the message to all our staff

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Review of
Ashton Grange
from Jason S (Son of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Ashton Grange and all of the staff are amazing.
Mum is well looked after and treated with the upmost care.
Thank you manager and your team you are all brilliant.
Mum is comfortable and all needs are dealt with compassion.
Thank you so much

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you very much for your kind words, I will pass this to our team

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Review of
Ashtonleigh
from Carole D (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

I always find all the staff very helpful, friendly and professional. Most members of staff have time to sit and talk to Dad. Dad has been encouraged to join in activities and enjoyed. If there are any incidents with Dad I am notified straight away. I am pleased to know Dad is being well looked after

and staff are patient with him.

Reply from Gaj Ragunathan, Director at Ashtonleigh

Thank you for your kind words will share your kind words with the team thanks

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Review of
Ashtonleigh
from Steve V (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

All staff are very helpful, kind and dedicated to caring for their residents. Keep doing the great work.

Reply from Gaj Ragunathan, Director at Ashtonleigh

Thank you for your kind words, I will share your kind words with the team thank you

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Review of
Ashtonleigh
from Douglas F (Husband of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Very friendly, excellent.

Reply from Gaj Ragunathan, Director at Ashtonleigh

Thank you for your nice review, I will share your kind words with the team thank you

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Review of
Ashtonleigh
from Susan F (Daughter of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

I am more than happy with the care my Mum has received at Ashtonleigh. She's well cared for and knowing she's safe is so good to know. She enjoys all the activities and the girls are so good with her. The overall environment is so lovely and everywhere well looked after. Thank you everyone.

Reply from Gaj Ragunathan, Director at Ashtonleigh

Thank you for your kind words i will share this with the staff teamThanks

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Review of
Ashtonleigh
from S L (Daughter of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

My mother has been in Ashtonleigh since August 2022. The staff are always friendly and support mum well as her health declines. They do their best to include her in the organised activities and make sure that she is out of bed as much as possible during the day. I also find that the contact I have

with the home is prompt and efficient.

Reply from Gaj Ragunathan, Director at Ashtonleigh

thank you for your kind words will share this with our staff teamThank you

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Review of
Ashtonleigh
from Lisa T (Daughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

Ashtonleigh has been home to my mum for over two years , she is cared for exceptionally well her daily life is enriched now she is there .
The staff are all so kind , caring and in touch with her needs . A totally home environment where she has entertainment, fun and lots of activities with wonderful

staff ensuring never a dull moment. Along with a lovely room the whole place is clean in every way . Freshly decorated regularly . Great food , and I would thoroughly recommend to anyone to bring a loved one there . The manager and his team work so hard to create this wonderful place for the residents benefit. They work with you and ensure everything my mum needed is achieved to the best they possibly can. We as a family are so grateful and have no worries at all .

Reply from Noel Ravela, Manager at Ashtonleigh

Hi Lisa, Thank you for your kind feedback, and I will be sure to share this with our team

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Review of
Ashtonleigh
from Shirley H (Wife of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My husband has been at Ashtonleigh for over 5 years. He went just before COVID struck and with help from members of the entertainment team telling him what I was saying I was able to see him and talk to him

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback, and I will be sure to share this with our Activities team.

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Review of
Ashton House Nursing & Residential Home
from S S (Wife of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

My husband was at Ashton House Nursing Home from June 2022 until January 2025. During the two and a half years that he was there, I was always made welcome, as were any other visitors he had. I felt he was well cared for and with dignity, kindness and respect. There were several staff changes

during my husbands time at Ashton House and all were patient, considerate and caring. If I raised any concerns they were followed up as soon as they could be and I was kept informed of any medical issues by the nurses. I would say that the Nursing Home is run with professionalism and compassion.

Reply from Bincy Mathew, Registered Manager at Ashton House Nursing & Residential Home

Thank you for your kind words, we will share this with our team.

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Review of
Ashton House Nursing & Residential Home
from S B (Son of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mother was cared for here,the staff are very caring and helpful .I was very happy with all the facilities but especially all the staff who were really great.Many thanks to Ashton House for looking my lovely mum.

Reply from Bincy Mathew, Registered Manager at Ashton House Nursing & Residential Home

Thank you for your kind words about the care and the team. We will share this with our team.

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Review of
Ashton House Nursing & Residential Home
from Michael C (Brother of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

I would like to comment on my observations over a number of visits to see my brother over a 3 year period. Yes, this comment is for February 2025 but things have not changed in the three years. The food provided is very good (choice & quality) however I have noticed that too much food is often served

which results in lots of waste, certainly in my brothers case! To avoid waste and save on food costs, could it be considered to trial a period of smaller portion sizes? Thank you.

Reply from Gaj Ragunathan, Director at Ashton House Nursing & Residential Home

Thank you for your kind comments will share this with the staffThanks

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Review of
Ashtonleigh
from Margaret B (Wife of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been in Ashtonleigh for nearly 2 1/2 years. They seemed to cope well after Covid. I think though that over the last year, things have vastly improved.

Reply from Gaj Ragunathan, Director at Ashtonleigh

thank you for your kind reply will share your kind words with our team, thank you.

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Review of
Ashtonleigh
from M W (Husband of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

All of the staff are very caring, and having nursing staff at hand is very reassuring. The availability of organised activities is so important, particularly where a resident is mostly confined to bed and unable to share in group activities. Spending time with residents in that way and getting to know

them makes a big difference to the quality of care.

Reply from Noel Ravela, Manager at Ashtonleigh

Thank you for your kind feedback, and I will be sure to share this with our team.

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Care Homes Owned by Ashton Care Homes Ltd in West Sussex

Ashton Care Homes Ltd Locations in West Sussex (3)

Ashton Care Homes Ltd Reviews in West Sussex (164)

Ashton Grange

Ashtonleigh

Ashton House Nursing & Residential Home

Ashtonleigh

Ashtonleigh

Ashton House Nursing & Residential Home

Ashton Grange

Ashton Grange

Ashtonleigh

Ashtonleigh

Ashtonleigh

Ashtonleigh

Ashtonleigh

Ashtonleigh

Ashtonleigh

Ashton House Nursing & Residential Home

Ashton House Nursing & Residential Home

Ashton House Nursing & Residential Home

Ashtonleigh

Ashtonleigh

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