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Care Homes Owned by Diagrama Healthcare Services Ltd

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Diagrama Healthcare Services Ltd Locations (6)

 

6 Care Homes and Adult Day Care Centres owned by Diagrama Healthcare Services Ltd

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Edensor Care Centre

3/9 Orwell Road, Clacton-on-Sea CO15 1PR 

8.6 40 reviews
"My mother spent a month here before she passed away. The staff were excellent, always helpful and caring and were very supportive when I…"   Read all 40 reviews
Location Type Care Home

Edensor Care Centre is an award-winning care home situated close to the sea front, managed by Diagrama Healthcare Services, part of the UK charitable organisation Diagrama Foundation. Edensor care centre provides residential, nursing and respite care… Read more about Edensor Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 50 Rooms
Cabrini House 2 (Diagrama Healthcare)

2 Healy Drive, Orpington BR6 9LB 

  • Care Provided
  • Residential
  • Learning Disability
  • Short Term/Respite
  • Younger Adults
  • 7 Rooms
Duckyls Farm Centre

Selsfield Road, West Hoathly, East Grinstead RH19 4QY 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Physical Disability
  • Sensory Impairment
  • 8 Rooms
Cabrini House 1 (Diagrama Healthcare)

1 Healy Drive, Orpington BR6 9LB 

  • Care Provided
  • Residential
  • Learning Disability
  • Short Term/Respite
  • Younger Adults
  • 8 Rooms
Diagrama Community Services

Selsfield Road, West Hoathly, East Grinstead RH19 4QY 

Cabrini House 3 (Diagrama Healthcare)

3 Healy Drive, Orpington BR6 9LB 

  • Care Provided
  • Residential
  • Learning Disability
  • Short Term/Respite
  • Younger Adults
  • 8 Rooms

Diagrama Healthcare Services Ltd Reviews (40)

Reviews Posted for members of Diagrama Healthcare Services Ltd

Overall Experience

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Review of

Edensor Care Centre

from N S (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a month here before she passed away. The staff were excellent, always helpful and caring and were very supportive when I wanted to take my mother out for the day. Always welcoming whatever time I came to visit. Really appreciate all the help that the staff gave to me and my mother.

Reply from Miranda Green, Manager at Edensor Care Centre

Thank you for your kind words - we will pass this information onto our team. Best wishes, Edensor Care Centre


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Review of

Edensor Care Centre

from W B (Daughter of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into the care home in the spring of 2024. The staff are very caring all of the staff have made mum welcome, she may not have wanted to be welcomed but that is not the staff's fault! Of late mum has needed additional assistance which has been provided with no issues. We get regular phone calls
giving us updates on mum's health.

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Review of

Edensor Care Centre

from C D (Wife of Resident) published on 12 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Edensor Care Centre for the past year with alzheimers. In the last few days of his life, he and I were treated with the utmost care attention and love. Nothing was too much trouble. We were treated with dignity and can only express how grateful we have been to make those last
few hours as comfortable as possible. I have been welcomed into the wonderful family atmosphere. I shall be forever grateful.

Reply from Miranda Green, Manager at Edensor Care Centre

Thank you so much for this lovely feedback - it means so much to us! - best wishes.


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Review of

Edensor Care Centre

from H W (Daughter of Resident) published on 12 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't words to thank this home enough for the amazing care and compassion that they gave my dad whilst staying at the home. He sadly passed away and his last days were met with so much care and dignity from the staff I was overwhelmed. They opened their arms to us as a whole family and the whole
time he was there he was treated so beautifully and fondly by all the staff "We might not be all about champagne and sparklers it is all about the care" a most fitting perfect phrase they are most definitely all about the care. I thank for from the bottom of my heart.

Reply from Miranda Green, Manager at Edensor Care Centre

Thank you so much for your kind words about Edensor - we strive to provide the best care possible and it means so much to us to receive your positive feedback - thank you!


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Review of

Edensor Care Centre

from Wendy M (Sister of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nephew and I have been so pleased that we chose Edensor to care for his father and my brother. We cannot fault the standard of care that the team provides. The dining room is like a restaurant and always looks very nice. The food menu is very good, as is the quality. The bedroom he is in was decorated,
and new bedding, curtains and pictures were added on his arrival. He is sometimes very confused and anxious, which can be quickly resolved by a cuddle and reassurance from the care team. I have witnessed some of the entertainment which is provided for the residents, which they all seem to enjoy. The home is run by an excellent management team. I cannot fault it.

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Review of

Edensor Care Centre

from D W (Daughter of Resident) published on 9 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Edensor is a very warm and welcoming home. The staff and management are always kind and caring. They keep you informed at all times of your loved one's highs and lows. They are very attentive to each user, monitoring very regularly. The home is kept warm and very clean, and the smell of good food is
always there. The staff and management offer help with any authorities you may need to liaise with. I can't recommend Edensor highly enough.

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Review of

Edensor Care Centre

from P M (Wife of Resident) published on 12 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Edensor Care Centre for two years. I was very happy with his care. They kept me informed about everything. He was taken in during to covid lock down so zoomed me every week. His end-of-life care was excellent. The two nurses who were their on the last week were wonderful. They looked
after him and also me. I was able to stay with him which is what I have always wanted so was there when he died. The rest of the staff were great and looked after us both as well.

Reply from Martin Newton, Head of Marketing at Edensor Care Centre

Thank you so much for taking the time to review your husband's care at Edensor. I'll pass your kind words on to the team. So glad to hear that you were kept informed and that the two nurses were excellent and looked after your husband so well. Kind regards


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Review of

Edensor Care Centre

from Beverley Y (Daughter of Resident) published on 10 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely friendly place for my dad to spend the last months of his life. The staff are very friendly and helpful. You are treated as family there. I was able to stay with dad until his final breath. I would recommend this place to anyone whose family is facing dementia and end-of-life care.

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Review of

Edensor Care Centre

from G K (Daughter of Resident) published on 21 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family member, I think it is very nice. Dad seems happy which is very important. They seem to make wishes come true and make sure Dad gets to do what he did before he came here. Dd always looks clean shaved and always tidy, the young girls and young men always have time for Dad even though they
are always busy. The management always make sure of everything that is happening to Dad. ie. appoints that I am always aware of what's happening.

Reply from Martin Newton, Head of Marketing at Edensor Care Centre

Thank you so much for taking the time to feedback about the care your dad receives - this is really helpful to our team at Edensor and greatly appreciated. Wishing your family all the very best.


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Review of

Edensor Care Centre

from David B (Son of Resident) published on 6 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and care. Very clean with little touches to each individual room. Very attentive to visiting family members.

Reply from Martin Newton, Head of Marketing at Edensor Care Centre

Thank you so much for your kind words. I'll pass on your comments to all the team at Edensor and they will be delighted to hear your feedback. Wishing you and your loved ones all the very best from all the Diagrama team. Martin.


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Review of

Edensor Care Centre

from Alan P (Son of Resident) published on 21 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were in this residence for 7 and a half years and 9 years and couldn't have been anywhere better. I have nothing but admiration and gratitude for management and staff.

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Review of

Edensor Care Centre

from Andrew B (Son of Resident) published on 5 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff who took care of our mum in the last weeks of her life. The care and compassion shown to us all especially Mum was excellent. Nothing was too much trouble. Would highly recommend. Thank you.

Reply from Martin Newton, Head of Marketing at Edensor Care Centre

Thank you so much for taking the time to pass us the feedback about how you felt your mum was cared for at Edensor - this feedback will be shared with all the Edensor team! They'll be delighted you felt the level of care and compassion was excellent and that nothing was too much trouble for your mum. We wish you all the very best from everyone at Edensor and Diagrama Foundation.


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Review of

Edensor Care Centre

from Ian H (Son of Resident) published on 6 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was at Edensor for about six months. The home is well run. Dad was looked after extremely well. The staff are fantastic, and I mean all the staff, helpful, considerate and friendly. They always informed me of any issues and actions during Dad's stay. Thank you for looking after Dad.

Reply from Muhammed Neeliyath, Manager at Edensor Care Centre

Thank you so much for your review, Ian. I'm so glad to hear you felt that your dad was extremely well looked after during his time at Edensor. I'll feedback your comments to the team, who will be really grateful for the feedback. It means a lot to us to hear comments like these. Take care, and wishing you all the very best.


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Review of

Edensor Care Centre

from Marian N (Sister of Resident) published on 25 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is run very well, entertainments are provided, food is good and there is always a homely feel. I visit at irregular times and it is always the same. Staff are polite and very helpful. A really nice home.

Reply from Diagrama Marketing, Marketing at Edensor Care Centre

Thank you Marian for your kind review and for taking the time to comment. We will pass on your feedback to the team at Edensor.


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Review of

Edensor Care Centre

from Jo H (Daughter-in-law of Resident) published on 28 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law was a resident in Edensor Clacton from July 2020 - October 2021 when she sadly died. I cannot praise and commend enough the care that my mum-in-law was given. Nothing was ever too much trouble. They gave her such a wonderful celebration for her 90th Birthday. Everyone was always so caring,
even to us as a family, especially as we live 200 miles away! I will never forget the wonderful end-of-life care you gave to Mum, putting in her room beautiful lights and making it so peaceful and calm. Thank you so much to all staff for your complete dedication and commitment, everyone goes over and beyond their duties.

Reply from Diagrama Marketing, Marketing at Edensor Care Centre

Thank you for taking the time to leave a review of Edensor Care Centre, it is much appreciated. We are so pleased that you were happy with the care that your Mum-in-law received at such a difficult time for you all. We will pass on your kind words to the team at Edensor.


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Review of

Edensor Care Centre

from G W (Daughter-in-law of Resident) published on 24 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care given and would recommend Edensor Care Centre to anyone. They made my mother-in-law's last few months of her life very comfortable, treated her with dignity at all ties. The standard of care given was excellent by all.

Reply from Naomi Williams, Marketing & Communications manager at Edensor Care Centre

Thank you for taking the time to leave Edensor a review, it is much appreciated. We are very happy to hear that you were happy with the care your mother-in-law received and we will pass on your comments to the team at Edensor. Thanks again.


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Review of

Edensor Care Centre

from T W (Son of Resident) published on 24 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the way my mum was looked after and cared for in this home, the staff were so helpful and very understanding and made my mum so comfortable in her stay and at end-of-life care. She could not have been better looked after in my opinion. I would recommend Edensor Care Centre
to anybody.

Reply from Naomi Williams, Marketing & Communications manager at Edensor Care Centre

Hello, thank you for leaving your kind review about the level of care received for your mum. We strive to make the residents we look after as comfortable and as happy as possible and we are glad that you felt this. The team will be notified about your lovely comments.


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Review of

Edensor Care Centre

from Marie T (Wife of Resident) published on 15 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a visitor, I was encouraged to 'fit in' from my first visit. I was allowed into my husband's room where I was able to help to sort his clothes etc. This was a shared 'chore' that united us as a couple, it made us feel normal, close - united. I think it helped to give my husband a sense of self, he
felt useful. All staff without exception were always courteous, helpful, kind, including the secretary and housekeeper.

Reply from Naomi Williams, Marketing & Communications manager at Edensor Care Centre

Hello Marie, thank you very much for taking the time to leave a review of Edensor. We are very happy that you felt so welcomed by the team at Edensor and we try our best to make visitors feel at home with their loved ones. We will pass on your comments to the team. Thanks again.


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Review of

Edensor Care Centre

from Colin D (Grandson of Resident) published on 17 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team at Edensor are truly amazing. Nothing is too great an ask. They treat each resident with the care and dignity they require, need and deserve. The team become an extended family. My grandmother spent two and a half years in their care, and I can not thank them enough.

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Review of

Edensor Care Centre

from Paul (Son of Resident) published on 16 May 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Edensor Clacton since early last year. Although it has been a difficult time for us all dealing with lockdown and the enforced separation of those we love, the staff at Clacton have done all in their power to keep my dad safe whilst keeping the family informed and privately dealing
with their own isolation and heartache! Although our gratitude goes out to every member of staff a special thank you is sent to two staff members, on several occasions I have noticed a gentle hand placed on Dad's shoulder or fingers softly run through his hair with a smile and (love you) as they leave.....something I have been unable to do myself but have been so touched to see the staff do freely and genuinely, true professionals. Amazing people and a credit to the company. Care at its best. Thank you.

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Awards / Recognitions (0)

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Frequently Asked Questions about Diagrama Healthcare Services Ltd

How many Care Homes does Diagrama Healthcare Services Ltd own?

Diagrama Healthcare Services Ltd own 5 Care Homes.

Which Diagrama Healthcare Services Ltd Care Homes have the highest review score?

Edensor Care Centre, Cabrini House 2 (Diagrama Healthcare) & Duckyls Farm Centre has the highest review score.
Diagrama Healthcare Services Ltd in Essex Diagrama Healthcare Services Ltd in London Diagrama Healthcare Services Ltd in West Sussex

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Diagrama Healthcare Services Ltd to verify any information. View our terms and conditions.