Vine Crescent, Sankey, Warrington WA5 3BE
Gorse Covert Day Centre, 22 Adlington Court, Warrington WA3 6PL
Hall Road, Woolston, Warrington WA1 4PB
Great Sankey, Warrington WA5 3HS
Woolston Hall, Hall Road, Warrington WA1 4PB
Callands Road, Callands, Warrington WA5 9RJ
Gorse Covert, Risley, Warrington WA3 6UW
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Reply from Danielle Littler, Marketing Executive at Catalyst Choices Residential Care Home - Woodleigh
Hi Heather,
We thank you for your kind review, I will be sure to pass your comments on to the rest of the team. We are continually working hard to improve the care provided to our clients across Catalyst and we are pleased to hear you are already noticing these changes. It is feedback like this that helps motivate our team and allows for us to identify areas that need improvement.
Many thanks and kind regards,
All of us at Catalyst Choices.
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When you find yourself in a position to pick a care home for a relative it is very daunting and worrying as to whether you make the right choice but I have never had any doubts about my decision.
Reply from Danielle Littler, Marketing at Catalyst Choices Residential Care Home - Woodleigh
Hello Pat,
Thank you so much for taking the time to leave such a lovely review, I am so grateful for your kind words and I am happy to hear that you are pleased with the quality of care your Aunt is receiving at our Woodleigh Residential Home. Our team continually work hard to deliver quality care to our clients and are always looking for new ways to improve the service we provide, which is why your feedback is so important to us! I will share your review with our team who will be delighted to hear your kind words!
Many thanks, the Catalyst Choices Team.
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We have been so pleased with the way that they respect my father's dignity and have accepted his foibles over the past fifteen months and we hope, he will spend more happy times there.
Activities and visits are constantly laid on for the benefit of the residents and we are looking forward to all the Christmas activities this year.
We cannot praise Woodleigh highly enough.
Reply from Danielle Littler, Marketing Executive at Catalyst Choices Day Care Opportunities - Older Person and Dementia Care
Thank you so much for leaving us this fantastic review, all of us here at Catalyst and especially the team at Woodleigh love to hear feedback like this. Our staff are constantly hard at work going above-and-beyond to ensure we continue to deliver high-quality care and experiences to all of our residents, and our Christmas activity plans are definitely the most exciting part of this December! Your opinion is incredibly valuable to us as it helps us to see where we are performing well and what we need to improve on, so by sharing it with us, you give us an insight on what we need to do to continue to provide excellent care and support!
Many thanks, from all of us at Catalyst Choices.
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Reply from Danielle Littler, Marketing Assistant at Catalyst Choices Residential Care Home - Woodleigh
Hello,
Thank you so much for taking the time to write such a lovely review, I am so grateful for your excellent feedback and all of us here at Catalyst are so sorry for your loss.
Our staff take pride in what we do and it is through feedback like yours, full of affirmations and encouragement that we renew our commitment to always try our best.
Your mum will be greatly remembered by us and I will pass along your comments to our Woodleigh team - it is words just like these that keep us going.
Thank you again, our thoughts are with you and your family at this difficult time.
Best Regards on behalf of everyone at Catalyst Choices
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Reply from Kate, Business Development Director at Catalyst Choices Residential Care Home - Woodleigh
Dear Ernest,
Thank you for taking the time to write such a nice review, I am very grateful for your excellent feedback and pleased to hear of your positive experience at Woodleigh!
Our staff are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our clients, your opinion is very valuable to us and helps us shape everything that we do.
By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to provide the best care and achieve our aim at Catalyst Choices of making better lives.
I will be sure to share your review with all our team and please know that we are hard at work finding ways to do things better every single time.
If you have any further suggestions we would be happy to hear from you,
Best Regards on behalf of everyone at Catalyst Choices.
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Reply from Bethany, Social Media Assistant at Catalyst Choices Residential Care Home - Woodleigh
Thank you, Elaine! We are delighted that your mum enjoyed her time at Woodleigh. We hope to hear from you again soon.
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Special thanks to the Cooks, make fresh meals everyday, alternative options are always available.
The management team made a concertive effort to know there clients. This includes which side the client prefers to get out of bed to the clients daily rituals, the team spend time to know there needs & sense of humour.
Woodleigh Residential Home help my family & I adjust to father going into home, I received
updates. It was right decision to choose Woodleigh, where staff across the board genuinely
care.
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