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Care Homes Owned by Serene Care Ltd

7.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Serene Care Ltd

Serene Care Ltd Locations (4)

 

4 Care Homes owned by Serene Care Ltd

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Stoneyford Care Home

173 Stoneyford Road, Sutton-in-Ashfield NG17 2DR 

9.1 66 reviews
"My mother moved into Stoneyford care home in July 2024. Mum has been really well cared for. The staff are very caring towards all of the…"   Read all 66 reviews
Location Type Care Home

Stoneyford is a purpose-built care home that offers residential and residential dementia care for up to 51 people. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. The… Read more about Stoneyford Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 58 Rooms from £800 / week
Ashcroft Care Home

18 Lee Road, Hady, Chesterfield S41 0BT 

7.9 31 reviews
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • 42 Rooms
The Gables

Gables Close, Holmewood, Chesterfield S42 5RJ 

4 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 35 Rooms
Rugby Care Centre

53 Clifton Road, Rugby CV21 3QE 

6.0 99 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 29 Rooms

Serene Care Ltd Reviews (200)

7.7
Serene Care Ltd has a Group Review Score of 7.7 (7.657) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Serene Care Ltd must have a Review Score.

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Review of

Rugby Care Centre

from Sally M (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent, caring, thoughtful, very happy to assist residents and relatives.
The rooms are adequate but really very small and not sufficiently roomy for relatives to visit. Visiting in the sitting room can be noisy at times because of the TV so conversations can be tricky.
I'm hopeful
that the garden will be used more this year when warm weather allows.

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Review of

Stoneyford Care Home

from E L (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Stoneyford care home in July 2024. Mum has been really well cared for. The staff are very caring towards all of the residents. They are amazing people who do a fantastic job. The home is kept very clean and tidy. The whole team work very hard. They always communicate well with me
in terms of anything to do with mum. Security is good at the home, meaning that mum is kept safe. The building is well maintained and is looking good. Overall we are very happy with the service provided and the level of care.

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Review of

Stoneyford Care Home

from Alex W (Son of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at Stoneyford for the past 3 months and the managers and their team have been nothing but amazing in their support and care for my mum
I can feel comfortable and assured that my mum is in the best hands and they're seeing to all her needs.
My mum was initially concerned about
staying in a care home/residential home but after a few weeks my mum adores the place, and its staff from the catering, and cleaners through to the carers and entertainers she's having fun.
Cannot thank the team enough!

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Review of

Stoneyford Care Home

from Damian M (Son of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Stoneyford Care Home in July 2024. The whole team, from management to cleaning staff are exceptional in every way. The level of care and kindness that my father receives is more than we could ever hope for and it gives us a great sense of peace that he's safe and so well cared for.
The accommodation is excellent, clean, tidy and well-maintained. The food is superb, with plenty of variety and choice, even for the fussiest of eaters. The staff are angels and couldn't give better care. We're delighted and so thankful to have found somewhere so lovely for Dad. A huge thanks to a particular staff member and the whole team. You're doing an incredible job.

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Review of

Stoneyford Care Home

from Betty B (Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are fantastic. All clean and tidy. Food the chef makes is excellent.

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Review of

Stoneyford Care Home

from G F (Partner of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything was very clean and tidy. The staff were very attentive and understanding.

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Review of

Stoneyford Care Home

from N F (Daughter of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Stoneyford Care Home for the past 9 months. He settled in lovely. All staff are very friendly, any issues have been dealt with professionally. My dad is being looked after really well. We now can come and have quality time with my dad.

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Review of

Stoneyford Care Home

from C R (Resident) assisted by family/friend published on 24 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here.
The staff look after me well.
They are kind, caring and friendly.

Reply from Keeley Morris, Home Manager at Stoneyford Care Home

Thank you for your review; we appreciate your feedback.


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Review of

Ashcroft Care Home

from J P (Daughter of Resident) published on 17 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in here really well, my family and I are really pleased. She enjoys spending time in the living room and joining in with the activities, listening to the music and especially bingo, which she has always loved.
The staff are approachable and are all friendly and professional, nothing
is too much trouble, they have ordered extra equipment for Mum to make things easier for her which we really appreciate. Mum is very well cared for, in fact, she looks really well. We enjoy going to see her and spending time with her when we visit.

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Review of

Ashcroft Care Home

from Martyn P (Son of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A well-managed facility, staff are well motivated and take time to go the extra mile to make a difference. The staff know the people in their care as individuals all with different needs and motivators. The home has a very relaxing atmosphere, with a good space outside for the summer days.
On occasions
throughout Mum's stay, I have had meals with her and enjoyed the food.

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Review of

Rugby Care Centre

from Linda W (Wife of Resident) published on 3 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

When I saw the house, it looked like the Hammer House of Horror. It is dark and gloomy. My husband's room had only a flimsy 5 tog cover on the bed with the stuffing in it sparse and patchy through age and years of use. The whole place, including the back garden, has exposed pipes (I suspect sewer pipes
by the smell). The paved pathways are so uneven and are a trip hazard.
Most of the residents were asleep in their wheelchairs or asleep at the table, with faces in their food. Staff were so overworked they had no time to chat to residents.

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Review of

Rugby Care Centre

from Matt H (Son of Resident) published on 3 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Rugby Care Centre for almost 18 months now and we are more than satisfied with the care he is provided.
Dad suffers from dementia, but it is clear when we visit that he is extremely well looked after, and content, in his surrounding. The staff and management are excellent
and provide an excellent level of care and attentiveness. It was Dad's 80th Birthday last week and the staff provided food and balloons when his friend visited to celebrate with him, which was brilliant and really appreciated.

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Review of

Ashcroft Care Home

from Stuart R (Son of Resident) published on 9 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Ashcroft 7 weeks ago. From the outset, from the manager visiting Mum in her former care home to assess her, to the present, staff have been caring and supportive to Mum, my sister-in-law and me. They have quickly gained knowledge of Mum's background, family history and interests. The
'what about me' document is a useful tool. I feel 100% satisfied with Mum being looked after at Ashcroft and feel able to visit when I want. I would 100% recommend Ashcroft to others.

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Review of

Rugby Care Centre

from P H (Friend of Resident) published on 3 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was one of a small group of friends who visited a resident for his 80th birthday. Not only were we provided with a nice room so that we could meet all together, and we were delighted to see that our friend appeared in a good state, evidently well-looked after. Moreover, the care staff clearly knew
him well, and were wonderful in providing a lovely buffet for us (too much for us to manage, in fact!). They even took photos that we can share of this very reassuring and enjoyable occasion. Many thanks to all concerned.

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Review of

Stoneyford Care Home

from K D (Daughter of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is exceptionally well looked after at Stoneyford. We couldn't have chosen a better care home for her. The staff are so kind and helpful to us and Mum. They care for her, stimulate her with interesting activities, as well as making sure she is safe and happy.
Thank you to all staff for all they
do to help and support Mum.

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Review of

Ashcroft Care Home

from Richard F (Son of Resident) published on 1 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who was suffering from Dementia, came to stay at Ashcroft from April 2022 until her death in September. I chose Ashcroft after a very welcoming experience from my initial phone enquiry, through to my visit to the home and a tour of the building and its facilities, meeting various members
of staff in many different roles who each explained how things were done at Ashcroft. After a terrible experience at her previous respite care home, I was ultra cautious when choosing where Mum was going to live, and I continued to keep a very close eye on how she was looked after during the whole of her stay. I am pleased to say that the initial good experience at Ashcroft continued until Mum died in September. The nursing staff were particularly on the ball with her medical needs, and every carer was compassionate and helpful. I visited Mum every day, and the level of care she received at Ashcroft far exceeded what I have seen at homes which are more expensive with higher CQC ratings.

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Review of

Stoneyford Care Home

from Elaine G (Wife of Resident) published on 24 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last month, I have appreciated all the staff and management for keeping the home and residents clean and well cared for. Staff have managed to settle my husband in. He also seems to be happy with everyone. Activities well appreciated.

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Review of

Stoneyford Care Home

from A H (Daughter of Resident) published on 24 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stoneyford feels like home. From the moment you step inside, the friendly staff are there to help. They are flexible to your needs. Visiting Mum in the hospital meant the need for an early or late tea.
Dad has coeliac disease, and the cook made lots of different meals and some amazing cakes. Overall,
a lovely place to stay.

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Review of

Stoneyford Care Home

from J W (Resident) published on 4 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very enjoyable.

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Review of

Stoneyford Care Home

from Christine R (Daughter of Resident) published on 30 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was away when Dad went into respite. I visited the home before I agreed for him to go in and was very impressed The room he was offered was clean and homely. The manager and staff were lovely. I took him in and fetched him home, so never actually saw him during his stay.

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Awards / Recognitions (0)

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Frequently Asked Questions about Serene Care Ltd

How many Care Homes does Serene Care Ltd own?

Serene Care Ltd own 4 Care Homes.

Which Serene Care Ltd Care Homes have the highest review score?

Stoneyford Care Home, Ashcroft Care Home & Rugby Care Centre have the highest review score.
Serene Care Ltd in Derbyshire Serene Care Ltd in Nottinghamshire Serene Care Ltd in Warwickshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Serene Care Ltd to verify any information. View our terms and conditions.