How many Care Homes does Serene Care Ltd own?

Serene Care Ltd own 4 Care Homes.

Which Serene Care Ltd Care Homes have the highest review score?

Stoneyford Care Home , Rugby Care Centre & Ashcroft Care Home have the highest review score.

Serene Care Ltd | 4 Care Homes

Review of
Rugby Care Centre
from Carrie S (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

I'm very happy that my mum is being cared for by the manager and the wonderful staff at the Rugby Care Centre. They offer specialist and compassionate care, the support my mum receives with her everyday living and recreational needs is excellent. I feel very confident that my mums best interests are

being met by lovely caring staff. I highly recommend this kind and homely centre. I am very grateful to everyone working at The Rugby Care Centre.

Reply from Pranali Tanna, Executive Administrator at Rugby Care Centre

Thank you so much for sharing such kind words about Rugby Care Centre. We are truly delighted to hear how happy you are with the care and support your mum is receiving from our dedicated manager and wonderful team.Providing specialist and compassionate care is at the heart of everything we do, and it's incredibly rewarding to know that your mum's everyday living and recreational needs are being met to such a high standard.Your confidence in our team means the world to us, and we are grateful for your heartfelt recommendation. We will be sure to share your lovely feedback with the staff, as it will undoubtedly brighten their day.Thank you once again for taking the time to share your experience-it inspires us to continue delivering the kind and homely care we pride ourselves on.

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Review of
Rugby Care Centre
from Cymbre B (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My Mum has been in Rugby care centre for nearly 2 years. We are very pleased with the service that my mother receives in the centre. The staff are second to none and provide individual care for her. They attend to her every need and show her love and affection.
We feel very lucky to have got her a

place at Rugby Care Centre and would hate for her to leave.

Reply from Pranali Tanna, Executive Administrator at Rugby Care Centre

Thank you so much for your heartfelt feedback! We are truly delighted to hear that your Mum has been happy with the care she's received over the past two years. Providing individual care with love and attention is at the core of what we do, and it means the world to us to know that you feel reassured and pleased with her experience. We are so grateful for your kind words and trust-they inspire our team to continue delivering the best care possible. Thank you for sharing this lovely comment!

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Review of
Rugby Care Centre
from Marc T (Son of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

This being my first visit to Rugby care home I definitely feel a lot more relaxed to know my Mother is in such good hands. seeing the level of care from the hard working team has put my mind at ease.
knowing my Mother is in such capable hands and getting round the clock care and attention really does

mean the world to me and i can see that she's happy.

Thank you so much everyone at Rugby Care Home who make my Mum's quality of life so much better.

Reply from Pranali Tanna, Executive Administrator at Rugby Care Centre

Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to us to hear that you feel reassured and at ease knowing your Mother is happy and well-cared for. Our dedicated team works hard to provide the best care and create a warm, supportive environment for all our residents, and it's incredibly rewarding to know we've made a positive difference.We're so grateful for your trust in us, and we'll continue to do our very best to ensure your Mum's happiness and well-being. Please don't hesitate to reach out if there's anything we can do to support her further.Thank you again for your wonderful feedback-it's truly appreciated by everyone here at Rugby Care Home.

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Review of
Rugby Care Centre
from Sally M (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

The staff are excellent, caring, thoughtful, very happy to assist residents and relatives.
The rooms are adequate but really very small and not sufficiently roomy for relatives to visit. Visiting in the sitting room can be noisy at times because of the TV so conversations can be tricky.
I'm hopeful

that the garden will be used more this year when warm weather allows.

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Review of
Stoneyford Care Home
from E L (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother moved into Stoneyford care home in July 2024. Mum has been really well cared for. The staff are very caring towards all of the residents. They are amazing people who do a fantastic job. The home is kept very clean and tidy. The whole team work very hard. They always communicate well with me

in terms of anything to do with mum. Security is good at the home, meaning that mum is kept safe. The building is well maintained and is looking good. Overall we are very happy with the service provided and the level of care.

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Review of
Stoneyford Care Home
from Alex W (Son of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

My mother has resided at Stoneyford for the past 3 months and the managers and their team have been nothing but amazing in their support and care for my mum
I can feel comfortable and assured that my mum is in the best hands and they're seeing to all her needs.
My mum was initially concerned about

staying in a care home/residential home but after a few weeks my mum adores the place, and its staff from the catering, and cleaners through to the carers and entertainers she's having fun.
Cannot thank the team enough!

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Review of
Stoneyford Care Home
from Damian M (Son of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience

My father moved into Stoneyford Care Home in July 2024. The whole team, from management to cleaning staff are exceptional in every way. The level of care and kindness that my father receives is more than we could ever hope for and it gives us a great sense of peace that he's safe and so well cared for.

The accommodation is excellent, clean, tidy and well-maintained. The food is superb, with plenty of variety and choice, even for the fussiest of eaters. The staff are angels and couldn't give better care. We're delighted and so thankful to have found somewhere so lovely for Dad. A huge thanks to a particular staff member and the whole team. You're doing an incredible job.

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Review of
Stoneyford Care Home
from Betty B (Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

Staff are fantastic. All clean and tidy. Food the chef makes is excellent.

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Review of
Stoneyford Care Home
from G F (Partner of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

Everything was very clean and tidy. The staff were very attentive and understanding.

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Review of
Stoneyford Care Home
from N F (Daughter of Resident) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

My dad has been at Stoneyford Care Home for the past 9 months. He settled in lovely. All staff are very friendly, any issues have been dealt with professionally. My dad is being looked after really well. We now can come and have quality time with my dad.

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Review of
Stoneyford Care Home
from C R (Resident) assisted by family/friend published on 24 August 2023

Submitted via Postal Card • Report

Overall Experience

I am happy here.
The staff look after me well.
They are kind, caring and friendly.

Reply from Keeley Morris, Home Manager at Stoneyford Care Home

Thank you for your review; we appreciate your feedback.

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Review of
Ashcroft Care Home
from J P (Daughter of Resident) published on 17 August 2023

Submitted via Website • Report

Overall Experience

Mum has settled in here really well, my family and I are really pleased. She enjoys spending time in the living room and joining in with the activities, listening to the music and especially bingo, which she has always loved.
The staff are approachable and are all friendly and professional, nothing

is too much trouble, they have ordered extra equipment for Mum to make things easier for her which we really appreciate. Mum is very well cared for, in fact, she looks really well. We enjoy going to see her and spending time with her when we visit.

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Review of
Ashcroft Care Home
from Martyn P (Son of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience

A well-managed facility, staff are well motivated and take time to go the extra mile to make a difference. The staff know the people in their care as individuals all with different needs and motivators. The home has a very relaxing atmosphere, with a good space outside for the summer days.
On occasions

throughout Mum's stay, I have had meals with her and enjoyed the food.

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Review of
Rugby Care Centre
from Linda W (Wife of Resident) published on 3 May 2023

Submitted via Postal Card • Report

Overall Experience

When I saw the house, it looked like the Hammer House of Horror. It is dark and gloomy. My husband's room had only a flimsy 5 tog cover on the bed with the stuffing in it sparse and patchy through age and years of use. The whole place, including the back garden, has exposed pipes (I suspect sewer pipes

by the smell). The paved pathways are so uneven and are a trip hazard.
Most of the residents were asleep in their wheelchairs or asleep at the table, with faces in their food. Staff were so overworked they had no time to chat to residents.

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Review of
Rugby Care Centre
from Matt H (Son of Resident) published on 3 March 2023

Submitted via Postal Card • Report

Overall Experience

My father has been a resident at Rugby Care Centre for almost 18 months now and we are more than satisfied with the care he is provided.
Dad suffers from dementia, but it is clear when we visit that he is extremely well looked after, and content, in his surrounding. The staff and management are excellent

and provide an excellent level of care and attentiveness. It was Dad's 80th Birthday last week and the staff provided food and balloons when his friend visited to celebrate with him, which was brilliant and really appreciated.

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Review of
Ashcroft Care Home
from Stuart R (Son of Resident) published on 9 February 2023

Submitted via Postal Card • Report

Overall Experience

My mum moved into Ashcroft 7 weeks ago. From the outset, from the manager visiting Mum in her former care home to assess her, to the present, staff have been caring and supportive to Mum, my sister-in-law and me. They have quickly gained knowledge of Mum's background, family history and interests. The

'what about me' document is a useful tool. I feel 100% satisfied with Mum being looked after at Ashcroft and feel able to visit when I want. I would 100% recommend Ashcroft to others.

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Review of
Rugby Care Centre
from P H (Friend of Resident) published on 3 February 2023

Submitted via Website • Report

Overall Experience

I was one of a small group of friends who visited a resident for his 80th birthday. Not only were we provided with a nice room so that we could meet all together, and we were delighted to see that our friend appeared in a good state, evidently well-looked after. Moreover, the care staff clearly knew

him well, and were wonderful in providing a lovely buffet for us (too much for us to manage, in fact!). They even took photos that we can share of this very reassuring and enjoyable occasion. Many thanks to all concerned.

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Review of
Stoneyford Care Home
from K D (Daughter of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience

My mum is exceptionally well looked after at Stoneyford. We couldn't have chosen a better care home for her. The staff are so kind and helpful to us and Mum. They care for her, stimulate her with interesting activities, as well as making sure she is safe and happy.
Thank you to all staff for all they

do to help and support Mum.

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Review of
Ashcroft Care Home
from Richard F (Son of Resident) published on 1 December 2022

Submitted via Website • Report

Overall Experience

My mother, who was suffering from Dementia, came to stay at Ashcroft from April 2022 until her death in September. I chose Ashcroft after a very welcoming experience from my initial phone enquiry, through to my visit to the home and a tour of the building and its facilities, meeting various members

of staff in many different roles who each explained how things were done at Ashcroft. After a terrible experience at her previous respite care home, I was ultra cautious when choosing where Mum was going to live, and I continued to keep a very close eye on how she was looked after during the whole of her stay. I am pleased to say that the initial good experience at Ashcroft continued until Mum died in September. The nursing staff were particularly on the ball with her medical needs, and every carer was compassionate and helpful. I visited Mum every day, and the level of care she received at Ashcroft far exceeded what I have seen at homes which are more expensive with higher CQC ratings.

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Review of
Stoneyford Care Home
from Elaine G (Wife of Resident) published on 24 November 2022

Submitted via Postal Card • Report

Overall Experience

In the last month, I have appreciated all the staff and management for keeping the home and residents clean and well cared for. Staff have managed to settle my husband in. He also seems to be happy with everyone. Activities well appreciated.

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Care Homes Owned by Serene Care Ltd

Serene Care Ltd Locations (4)

Serene Care Ltd Reviews (203)

Rugby Care Centre

Rugby Care Centre

Rugby Care Centre

Rugby Care Centre

Stoneyford Care Home

Stoneyford Care Home

Stoneyford Care Home

Stoneyford Care Home

Stoneyford Care Home

Stoneyford Care Home

Stoneyford Care Home

Ashcroft Care Home

Ashcroft Care Home

Rugby Care Centre

Rugby Care Centre

Ashcroft Care Home

Rugby Care Centre

Stoneyford Care Home

Ashcroft Care Home

Stoneyford Care Home

Awards / Recognitions (0)

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How many Care Homes does Serene Care Ltd own?

Which Serene Care Ltd Care Homes have the highest review score?

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