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Care Homes Owned by Constantia Healthcare (Middlesbrough) Ltd in Lancashire

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Constantia Healthcare (Middlesbrough) Ltd in Lancashire

Only the locations & reviews in Lancashire for Constantia Healthcare (Middlesbrough) Ltd are showing below.

View the details of all 9 locations (with 464 reviews) owned by Constantia Healthcare (Middlesbrough) Ltd

Constantia Healthcare (Middlesbrough) Ltd Locations in Lancashire (2)

 

2 Care Homes owned by Constantia Healthcare (Middlesbrough) Ltd in Lancashire

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Queens Lodge Nursing Home

Haslingden Road, Blackburn BB2 3HQ 

8.6 12 reviews
"I have placed 3 relatives in this care home over the last 8 years. All have been cared for well, the staff are very helpful and friendly…"   Read all 12 reviews
Location Type Care Home

Queen's Lodge is Nursing and Residential Care Home situated in Blackburn, Lancashire. The home, which is rated as Good by the Care Quality Commission (January 2021), provides care for up to 56 people. This includes a brand new 24-bedroom extension… Read more about Queens Lodge Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 56 Rooms
Lilibet Manor

Burnley Road, Crawshawbooth, Rossendale BB4 8LZ 

6.3 2 reviews
"My friend was admitted to Lilibet Manor in August 2023, the carers are very compassionate and caring, they have bundles of patient and…"   Read all 2 reviews
Location Type Care Home

Lilibet Manor in Crawshawbooth, Rossendale, Lancashire, provides nursing and residential care for up to 50 residents. This includes long-term, short-term and respite care, as well as specialist care for people aged 18 and over with complex needs such… Read more about Lilibet Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 50 Rooms

Constantia Healthcare (Middlesbrough) Ltd Reviews in Lancashire (14)

8.6
Constantia Healthcare (Middlesbrough) Ltd has a Group Review Score of 8.6 (8.635) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Constantia Healthcare (Middlesbrough) Ltd must have a Review Score.

Overall Experience

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Review of

Queens Lodge Nursing Home

from L L (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have placed 3 relatives in this care home over the last 8 years. All have been cared for well, the staff are very helpful and friendly and turnover is quite low which is a good thing. Lots of staff have been working the whole 7 years I have been visiting.
The recent redevelopment has only enhanced
things which now means a more up to date environment and furnishings.
I would recommend this home to anyone looking to place a relative.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Thank you for the trust you placed in us by bringing your 3 relatives to Queen's Lodge and your kinds words in this review, which we really appreciate.


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Review of

Queens Lodge Nursing Home

from K L (Husband of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic care home, the staff cannot be faulted. They do a fantastic job with no fuss, panic or anything. There is always someone you can talk to and they listen. If any action is needed it is done. The facilities are fantastic, as are the rooms, everything easily accessed.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Thank you so much for this amazing review, we are overwhelmed! We are delighted you are so happy with the care we provide.


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Review of

Queens Lodge Nursing Home

from Josie E (Cousin of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

She loves living at the care home. All her needs are taken care for staff are brilliant. She's not alone and now has plenty of friends. She's being looked after in the utmost of care. I have nothing negative about this care home.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Thank you for taking the time to leave such a positive review. We are pleased to hear your cousin is so happy at Queen's Lodge.


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Review of

Lilibet Manor

from M K (Daughter of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Seems reviews can only be complementary after reading the rules of writing one. May I compliment you on your letter I received explaining all your failures in the passing of my father.

Reply from Leah Houghton, Manager at Lilibet Manor

Thank you for taking the time to share your experience, it is very much appreciated. We are deeply committed to providing compassionate, respectful care, especially during sensitive times and we would like to send our condolences on the loss of your father. We thank you for your help in exploring the matters you raised, and a detailed response has been shared with you personally. If you have any further questions, please do not hesitate to contact me, as I am happy to speak with you in person. We strive to provide the very best support for those we have the privilege of caring for. Their well-being is our priority always.


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Review of

Lilibet Manor

from Audrey C (Friend of Resident) published on 13 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Lilibet Manor in August 2023, the carers are very compassionate and caring, they have bundles of patient and really care about every person they look after, even the chef and laundry staff are very good with the residents, they want to help at all times. It's very nice and
lovely. My friend can be very demanding at times, moving to Lilibet Manor has lessened the load but allows me to be actively involved in her care.

Reply from Jenny Swimby, Manager at Lilibet Manor

Hello, thank you so much for taking the time to leave such a lovely review about our home. We are delighted you are so happy with the care we provide to your friend.


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Review of

Queens Lodge Nursing Home

from Jennifer C (Daughter of Resident) published on 2 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with Queens Lodge Nursing Home since my mum arrived. A very welcoming home, the staff are so polite and respectful to the residents. My mum has settled in, which is totally down to the staff. The decor is tired, but is gradually being renovated without disturbing the residents.
The residents are free to roam around and sit wherever they want. I can visit whenever and if I have a question about my mum, the staff can always answer it as they know who she is. They always call her by her name.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Hello, thank you for your kind words. We are so pleased that you are happy with the care your mum receives at Queens Lodge.


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Review of

Queens Lodge Nursing Home

from Pamela R (Daughter of Resident) published on 31 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy at Queens Lodge so makes us happy and puts our minds at rest.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Hi Pamela, thank you for reviewing the home; we are delighted you and your mum are so happy with Queen's Lodge.


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Review of

Queens Lodge Nursing Home

from Julie H (Daughter of Resident) published on 1 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They have managed after months of Mum being wheelchair-bound, with no confidence to attempt to stand, actually managed to give her the confidence to stand up, aided. You really don't know as a family, how much you have given back to our wonderful mum. Thank you so much, you really are the best. From
a very grateful daughter and all the family.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Hello Julie, thank you for taking the time to leave such a nice review. We really appreciate it.


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Review of

Queens Lodge Nursing Home

from J G (Daughter of Resident) published on 14 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Queens Lodge since September 2020 and from the start was made to feel welcome. Her room overlooks the garden and she enjoys mixing with others and relaxing in her room when wanting to have some quiet time. She has just turned 100 and all the staff made a fuss of her and made it a special
time. It gives us peace of mind to know that she is well looked after.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Thank you so much for leaving such an amazing review; it means a lot to everyone at Queens Lodge.


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Review of

Queens Lodge Nursing Home

from Debbie A (Daughter of Resident) published on 4 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dedicated team of nursing and caring staff who work very hard, especially in these challenging times. A special thank you for keeping Queens Lodge safe and really looking forward to normal times and visiting again.

Reply from Janine Davidson, Manager at Queens Lodge Nursing Home

Thanks so much for leaving such a nice review Debbie, we really appreciate you taking the time.


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Review of

Queens Lodge Nursing Home

from Emily M (Daughter of Resident) published on 4 October 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Queens Lodge for the last 4 and 1/2 years. I cannot stress enough how happy I am to have chosen this home for my mum. She was cared for by angels and had everything she could ever need. She was an independent lady and was very happy there. The staff did everything they could
to help her stay independent and she really appreciated that, as did her family. The home is always clean and the nurses are so smart and professional. I always felt comfortable going to visit and was made to feel very welcome by everyone. My mum was always doing something or other when I visited, like flower arranging, dancing or playing bingo and that really reassured me that she was being kept stimulated. I can't recommend Queens Lodge highly enough! Thank you to all the staff for looking after mum so well.

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Review of

Queens Lodge Nursing Home

from Lynn (Daughter of Resident) published on 15 June 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, comfortable residential home. My mum was cared for with the utmost professionalism. The staff are caring and welcoming as are the owners. There was a variety of afternoon entertainment in a warm supportive environment. My mum was cared for in a compassionate manner right to the end of her
life. Many thanks from all the family.

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Review of

Queens Lodge Nursing Home

from Helen S (Daughter of Resident) published on 22 September 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Even from our first meeting and looking around your home I was instantly aware that Queens Lodge was right for dad and my gut feeling could not have been more right. You and your amazing staff went above and beyond our expectations. The care, the comfort, the professionalism, the surroundings, the communication,
the empathy, the attention to small detail, everything you all did was so comforting in our time of distress and dad's final weeks, days, hours and minutes were cared for in a way that soothed us. We can never find the words to express what you did for dad.


Thank you from the bottom of our hearts for giving him love, care and dignity right to the end.


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Review of

Queens Lodge Nursing Home

from Jessica (Daughter of Resident) published on 9 June 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a serious fall and was admitted to hospital. When they could no longer do anything for her they transferred her to Queens Lodge. Mum herself said, "I have gone from Hell into Heaven". Every single member of staff from top to bottom were absolutely lovely to her. She had a laugh and a joke
with lots of them despite being desperately ill. Everything in their power was done to make my mum happy, comfortable and pain-free, from dog therapy, Easter hats and plants growing on her window ledge to constant checks about her comfort. They never made you feel they hadn't time (and I'm sure they hadn't) to turn her, lift her or comfort her. Also, because I live away and could only get up spasmodically I phoned every day. I was always given a true update which was always caring and kind and I was never made to feel that I shouldn't be phoning. In this world full of tumult and strife what a blessing for my mum to have ended her days in such a lovely place looked after by lovely people.

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Awards / Recognitions (0)

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