Constantia Healthcare (Middlesbrough) Ltd in West Yorkshire | 2 Care Homes

Review of
Linson Court
from Victoria W (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My mother moved into Linson Court when she was unable to return home following a hospital stay. Sadly she died after only 4 weeks with them, but I am truly grateful for the patience, kindness and compassion shown by all of the staff looking after her. Her room was clean and comfortable and we were able

to make it as close to her home environment as possible. She enjoyed the food, when she was able to eat (she was extremely picky!), and always commented on the 'home madeness" of it). The Registered Manager is easily accessible and open to feedback, and she maintains high standards throughout. I have no hesitation recommending Linson Court to anyone looking for a safe, caring and responsive environment for their loved one.

Reply from Renata Nadarevic, Manager at Linson Court

Thank you for your kind words and for trusting your mum with us in her final weeks. We are pleased you were happy with the care we provided and with the home in general.

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Review of
Manor Croft Nursing Home
from Stacey L (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My mum was admitted on Christmas Eve from hospital.
Prior to mum coming to Manorcroft we, the family, were invited to visit the home and view Mum's room, which is a lovely room, quiet, clean and comfortable.
This was extremely important to us and appreciated by the family as it gave us piece of mind

before Mum's arrival.
Since Mum's arrival she has received what I can only describe as the very best of care, she is looked after by the staff as if she were their mother.
The staff are extremely supportive and ever so considerate towards Mum and our family.
I noticed that the staff are always happy and focused on the wellbeing of every one of their patients.
I visit most days and each time the staff welcome me and I smile when I see how they engage with the patients whether it be a singalong or a game of dominoes.
Nothing ever seems too much trouble in what I perceive as a very demanding job.
So much admiration for Moorcroft Care Home and everyone working there.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

We are so pleased you are happy and feel you made the right choice in placing your mum in our care. We really appreciate such lovely comments/feedback.

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Review of
Manor Croft Nursing Home
from J K (Granddaughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Fantastic care fantastic staff, professional caring, happy with service from start to finish, a massive thank you to everyone at Manor Croft.
I would recommend to everyone what needs care. Also clean, friendly, good environment for the service users.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

On behalf of everyone at Manor Croft I would like to say a huge thank your for leaving such a positive review, it means a lot!

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Review of
Manor Croft Nursing Home
from C D (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

Dad moved into Manor Croft on the 1st of September 2024 and he is very happy there. He praises the staff and the home constantly. The staff treat him very well and meet his needs always with a cheery attitude. Nothing is too much trouble for them. Dad is happy with the choice of food and tells me he

enjoys his meals. I relax knowing that Dad is in safe hands.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you for taking the time to leave a review and we are very pleased that your dad is happy and settled and that you are happy with the care we are providing to him.

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Review of
Linson Court
from A R (Daughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Linson Court since 2020. I have found staff members to be caring, thoughtful, and often willing to go above and beyond for residents, despite their busy schedules.
During recent episodes of ill health, staff have been responsive to Mum's needs and wishes, and coordinated

with other health professionals such as the dietician and GP.
Mum has particularly enjoyed the garden area and has been supported in actively participating in growing flowers and other plants. Mum has also loved activities such as keep-fit sessions and community visits.
Food has been an issue, as Mum needs a high-calorie diet and assistance with eating. Staff helps her to eat, and she is able to have a fridge in her room with additional snacks and her favourite foods.
When I have had concerns, the manager has been very quick to respond and set my mind at rest. Other staff members, such as the nurse team, are always very knowledgeable about Mum's needs and health issues.

Reply from Renata Nadarevic, Manager at Linson Court

Hello and thank you for taking the time to leave a review about our home. We are pleased you and your mum are happy with the care we provide.

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Review of
Linson Court
from Sarah H (Daughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

My dad is presently a resident in the nursing area of Linson Court. He is a wonderful man but has recently turned into a difficult customer with complex needs including Alzheimer's and vascular dementia, cancer and a stroke. The staff are kindness itself. Whilst we are heartbroken by the situation he

is in we are always comforted by the fact he is very well looked after, pain-free and safe. Thank you for your continued support at this awful time. You will never know how much we appreciate all you are doing for him and our family.
Just - thank you.

Reply from Renata Nadarevic, Manager at Linson Court

Thank you for your kind words about our staff and the home - we are delighted you are so happy with the care we provide to your dad.

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Review of
Linson Court
from Denise C (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience

Our case has been quite a complex case with a lot of emotional and personal issues that do not have anything to do with the home. I can only say that the home and staff have been wonderful. All the staff are lovely and approachable and the management have been excellent with their care, compassion

and kindness. My relative is happy and settled and looked after to the best degree. I can't comment on every aspect as we are very new to the care setting but I'm absolutely satisfied with the care I've seen. I am unsure about the food/menus and facilities other than what I've seen, so I have marked these as 4 stars.

Reply from Renata Nadarevic, Manager at Linson Court

Thank you for your kind words about the home. We pride ourselves on the quality of the care we provide so it's lovely to see this being validated in your review.

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Review of
Linson Court
from G G (Granddaughter of Resident) published on 9 October 2024

Submitted via Website • Report

Overall Experience

When my grandmother first came to Linson court her weight had deteriorated since being in hospital. Through the patience and encouragement of the staff at Linson Court her weight steadily increased until she was at a healthy weight again. The staff were approachable and welcoming and forthcoming with

any information we needed regarding my grandmother. Although activities weren't something that my grandmother participated in they were offered on a daily basis and a list of activities was in her room for the upcoming month. The home itself is clean and presented well and has an outside communal garden. When she got ill the nurses were quick to react and inform us of the situation. My grandmother enjoyed her time at Linson so much so that when she was in hospital for the last time her one wish was to return back to Linson as that was her happy place and remained that way until her passing on boxing day.

Reply from Renata Nadarevic, Manager at Linson Court

Thank you so much for this lovely review of the home. We are very grateful that you took the time to share your positive experience.

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Review of
Manor Croft Nursing Home
from L S (Daughter of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience

Manor Croft is a very friednly care home, very helpful staff. Rooms are nice, management is good.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you for such a wonderful review, we are delighted you are happy with the home and we really appreciate you taking the time.

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Review of
Linson Court
from J H (Partner of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

Some staff are better than others, and although on the whole pleasant, they are sometimes unsure of what is required for the care of an individual. The room has not been vacuumed in over 2 weeks and the toilet is regularly dirty. General surfaces in the room and communal areas are dirty. Carpets throughout

are dirty and sticky in some areas. I asked admin staff if they would arrange to clean his room, but this has not been done 3 days later. Outer doors are locked and require a code to exit. I am concerned that in an emergency it would pose a threat to safety. Food has been described as poor. The resident was not asked if they wanted to engage in activities.

Reply from Renata Nadarevic, Manager at Linson Court

Thank you for taking the time to leave a review and for engaging in subsequent communications with us on this matter. We have carried out a full investigation into the issues you have raised and acknowledge that in some areas, we failed to meet the high standards we set for ourselves at Linson Court. We are have now put a plan in place to address these issues but we would like to apologise for failing to meet your expectations on this occasion. We pride ourselves on the high standards of care we provide to residents at Linson Court and are committed to making the experience of our residents a positive one.

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Review of
Linson Court
from Beverley M (Daughter of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience

My mother moved into this care home in late April/early May of this year. She stayed in her room choosing to take her meals in her room. She developed a sore throat/chest infection and although I visited her each day I had to work in Wales from Friday to Sunday. I spoke to her on Friday and I could

tell something was wrong she was not herself. I phoned the care home and spoke to the nurse who assured me she was alright. No one answered the phone on the Saturday or the Sunday and it seemed when there was no one in the office the phone went unanswered. I left several answerphone messages but none were returned. I then received a call from a member of staff to say my mother was very ill on the Sunday and that an ambulance had been called. I then received a phone call from the hospital telling me my mother was gravely ill with covid and asking me to go immediately to the hospital which I did. She died a week later.

Reply from Renata Nadarevic, Manager at Linson Court

We were very sorry to hear of the death of your mother in hospital and please accept our condolences on your loss. In the brief time your mother was with us at Linson Court she received the best possible care and our staff were always attentive to her needs. We accept our high standards slipped on this occasion when it came to communication over the weekend period in question and we have taken steps to address this.

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Review of
Manor Croft Nursing Home
from Margaret L (Daughter of Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for 12 months in Manor Croft now. Since she came in she has had wonderful care and even at the age of 101 looks really well, much better than when she first came in. The staff are very kind and attend to her needs with great care and a sense of humour as she can be quite

difficult at times. I never wanted her to go into a care home but am very happy she's in this care home.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you for taking the time to review the home, we value such positive feedback.

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Review of
Manor Croft Nursing Home
from Linda G (Daughter of Resident) published on 27 June 2024

Submitted via Website • Report

Overall Experience

All the Staff (each and every one of them) are caring, loving and thoughtful. They made me feel as though I was part of their family. I looked upon them as my friends and still do.
I didn't feel as though I was going to see Mum in a care home, I felt as though I was seeing her in her own bedroom.
Many

thanks.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you so much for your kind comments; we are very grateful.

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Review of
Manor Croft Nursing Home
from Janet B (Cousin of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

I have found this home when visiting my cousin to be very clean and welcoming. Her room and bathroom are very tidy and clean. Some entertainment at times. Needs more permanent staff but that is a problem all over the country.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Hello Janet, and thank you for taking the time to review our home and for your kind words.

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Review of
Manor Croft Nursing Home
from S W (Friend of Resident) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience

When my friend's mum was accepted at Manor Croft I felt welcomed. Overall I am very impressed with the standards at Manor Croft. I have supported my friend whilst her Mum needed care. My own Mum is also needing care, she's currently in a different care home. If the day comes when my mum needs nursing

care, I will push for Manor Croft. Also I will in the meantime recommend Manor Croft.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Hello and thank you for your kind words and recommendation; we really appreciate it.

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Review of
Manor Croft Nursing Home
from Diane N (Daughter of Resident) published on 20 December 2023

Submitted via Website • Report

Overall Experience

So I want to thank wonderful kind staff for the last week of my father's life. they showed understanding when I felt quite at a loss. His room pleasant, homely touches, I had just supplied photos but he passed away.
He may not have understood much.
I did.
Many many thanks.

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Review of
Linson Court
from Sally F (Daughter of Resident) published on 25 April 2023

Submitted via Website • Report

Overall Experience

Linson Court is a lovely care home, my mum has settled in well since she moved in there and all the staff are friendly and care for all the residents extremely well. The staff do a lot for the residents and are all lovely people, always made welcome and my mum loves it here.

Reply from Renata Nadarevic, Home Manager at Linson Court

Thank you for your kind words, we aim to make sure that we care for everyone here at Linson Court to the highest standards.

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Review of
Linson Court
from Julie B (Daughter-in-law of Resident) published on 15 February 2023

Submitted via Website • Report

Overall Experience

My mother-in-law came to Linson Court in April last year. When we initially viewed Linson Court we were impressed with the welcoming environment and how friendly the staff were. My mother-in-law quickly settled in and received care that I would describe as exemplary. The staff were visible and approachable

and knew her well, volunteering information as to how she was doing without being asked.
Sadly she reached the end of her life but was incredibly well looked after (as were we), with the registered nurses proactively involving the GP to ensure she was comfortable. I cannot recommend it highly enough.

Reply from Renata Nadarevic, Home Manager at Linson Court

Thank you from all of us at Linson Court for your kind words

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Review of
Manor Croft Nursing Home
from M B (Son of Resident) published on 5 July 2022

Submitted via Postal Card • Report

Overall Experience

My father got very well looked after while he was a resident here. The staff were kind, courteous and polite. Thank you for caring for him until he passed away.

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Review of
Manor Croft Nursing Home
from L B (Daughter-in-law of Resident) published on 5 July 2022

Submitted via Postal Card • Report

Overall Experience

I can't thank the staff for what they did. They treat him with dignity and looked after him well. They did all they could for us. The rooms were spotless. They went out of their way to help you. I would recommend the home to anyone.

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Care Homes Owned by Constantia Healthcare (Middlesbrough) Ltd in West Yorkshire

Constantia Healthcare (Middlesbrough) Ltd Locations in West Yorkshire (2)

Constantia Healthcare (Middlesbrough) Ltd Reviews in West Yorkshire (111)

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