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Care Home Owned by Devonshire Care in East Riding of Yorkshire

8.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Devonshire Care in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for Devonshire Care are showing below.

View the details of all 6 locations (with 99 reviews) owned by Devonshire Care

Devonshire Care Locations in East Riding of Yorkshire (1)

 

1 Care Home owned by Devonshire Care in East Riding of Yorkshire

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Goole Hall

Swinefleet Road, Goole DN14 8AX 

8.7 16 reviews
"My mum moved to Goole Hall when she was no longer able to live independently. I have nothing but praise for the standard of care that she…"   Read all 16 reviews
Location Type Care Home

Goole Hall is an exclusive care home in Goole set in four acres of a substantial private garden and orchards. Goole Hall is CQC rated as good and has a number of rooms that are charged at funding rate with no top ups. It offers short- and long-term dementia… Read more about Goole Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • 28 Rooms

Devonshire Care Reviews in East Riding of Yorkshire (16)

8.9
Devonshire Care has a Group Review Score of 8.9 (8.858) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Devonshire Care must have a Review Score.

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Review of

Goole Hall

from Malcolm B (Brother of Resident) published on 8 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Excellent caring staff.

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Review of

Goole Hall

from H A (Daughter of Resident) published on 11 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for two and a half years and her care has been very good. However, over the last six months or so it has been excellent. Thank you Goole Hall for all your patience.

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Review of

Goole Hall

from Jean C (Daughter of Resident) published on 14 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for the last two years. Although Covid restrictions made it difficult at first, the staff have always been wonderful with her and very helpful and informative with us. She considers the staff to be her friends. Her room is comfortable and you are encouraged to take things to
make her feel more at home. As things have eased and visiting has become easier we have always been greeted with a friendly smile and a joke, but courteously. She enjoys the food and the increasing activities which have now been re-introduced. Special events, such as birthdays have been celebrated with her and they have provided a cake and made sure that she enjoys her special day. She has always been treated with respect, but friendliness. Any problems have been quickly resolved and we have been informed straight away.
The only problem I have had has been with the accounts department at head office, who seem to be disorganised at times, however, problems have been resolved.

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Review of

Goole Hall

from I R (Son of Resident) published on 18 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Goole Hall when she was no longer able to live independently. I have nothing but praise for the standard of care that she receives. All the staff are professional and caring in their approach.
The standard of food is very good. My mum always enjoys her meals.
Residents are invited
to join in a number of activities such as bingo and indoor bowls. Family events are organised such as coffee mornings and a recent Coronation lunch was held. The staff made a great effort to ensure that this was a fun day.
Recently, my mum has been rather poorly. The ongoing care my mum receives is exemplary.
Goole Hall staff are friendly and welcoming. They keep in contact with me about my mum’s needs and forthcoming events. I am so glad my mum is in such a caring, warm and safe place.

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Review of

Goole Hall

from Howard L (Son of Resident) published on 24 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad went into Goole Hall from September 2022 until January 2023 for respite care, while there the staff got him walking around with a frame which he was struggling to do before going in. We found the room warm and comfortable. All the staff were polite, always knocking before entering and always treating
Father with respect and dignity. Nothing was too much trouble, they were always willing to help with anything that he needed. Whenever he used his call button it never seemed long before someone was there. Meals were of good quality and varied cooked meals at midday, sandwiches early evening. Staff are always welcoming when we visited asking us to sign in and always taking us into the room and walking us out when time to leave. Father had his 85th birthday while in Goole Hall, they made him a cake and a bit of a fuss of him - making his day.
Father is now home and manages most things with a little help where needed. If ever I needed to go into a home I would have no problems picking this one.
Thanks to all staff.

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Review of

Goole Hall

from Mark W (Son of Resident) published on 7 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in the care of the team at Goole Hall for palliative care in November 2022. Everyone at Goole Hall cared for him exceptionally well; they were so caring, respectful, and above all, kind. Dad was very ill and sadly passed away, but the team at Goole Hall were so attentive; they looked after
Mum and me and my wife too, always updating us on how Dad was, giving us tea and lovely lunches for my mum too, whilst we sat with Dad.
Thank you, everyone, at Goole Hall - you were all amazing.

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Review of

Goole Hall

from Julie D (Daughter of Resident) published on 2 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Goole Hall for three years now. She has dementia. They kept her safe during the pandemic as they were one of the few homes to stay covid free until she had had all four vaccinations. I can't say that I could have done the same. I know she's safe there.
The furniture may not be always
new but the staff care, a lot! She can be very difficult at times but they don't get cross with her but make her laugh so she quickly forgets to be difficult.
I'm more than happy with the care she gets.

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Review of

Goole Hall

from Tracy W (Daughter of Resident) published on 10 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My Mother was taken to this home after spending 8 weeks in Hospital after suffering a stroke. This place is hell on earth. When she rang her bell because she needed to use the commode or the use of a bedpan she was told to just do her business in the bed and let them know when she has finished. 3 hours
later they came to clean her up. She had no pad on just a waterproof sheet under her which they just wiped after cleaning her up and she was left to lay back down on it. One night she had slipped to the bottom of her bed but because she has no use on the right-hand side of her body. She couldn't move herself back up the bed. She buzzed the staff for over 4 hours but no one came. She was given a jam sandwich for her tea every tea time, even though they knew she is diabetic and not allowed Jam. Thankfully we were able to get her out of there after 6 days.

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Review of

Goole Hall

from Gail R (Daughter-in-law of Resident) published on 19 August 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad-in-law past away on 1/8/2019 in Goole Hall just want to thank all the staff for looking after him so well and making his last week so easy for him nothing was too much for them and we could go anytime we wanted and stay the night with him you don't get lots of good care homes but Goole hall is
one of the best staff are lovely so thank you to everyone. x

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Review of

Goole Hall

from Jane W (Granddaughter of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Goole Hall for all the love you gave to my grandmother, especially in her last few weeks. They went the extra mile to make sure she was comfortable and that we as relatives were looked after too.

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Review of

Goole Hall

from Toni H (Niece of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my aunt this week and she was so happy and relaxed. The staff were very welcoming and able to answer any questions I had regarding my aunt's care. They had an event on and myself and my aunt were given a lovely tray of homemade cakes and pastries.
I really enjoyed my visit.

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Review of

Goole Hall

from Rebecca H (Relative of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my relative at Goole Hall on a regular basis and the staff always make me feel very welcome and offer me a drink when I arrive. The care my relative receives is really good and the staff cannot do enough, not only for my relative but for other residents as well.

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Review of

Goole Hall

from Susan M (Granddaughter of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my elderly grandmother who is always treated with dignity and respect. The home does have a wonderful atmosphere and there is always plenty of staff around to assist when need be.
Keep up the good work and I wish you all the very best in the festive period.

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Review of

Goole Hall

from Helen M (Daughter of Resident) published on 19 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm overall happy with Goole Hall. The staff are great. The building could do with some updates i.e the lift!

Reply from Jill Cocking, Operations Manager at Goole Hall

Thank you for your review, the staff I am sure will be delighted with your feedback.
The home is due for a refurbishment starting next month, this includes a brand new lift.


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Review of

Goole Hall

from S R (Sister of Resident) published on 16 March 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My brother is well cared for and staff are very friendly. Food is good. Overall we are satisfied with Goole Hall.

Reply from Jill Cocking, Operations Manager at Goole Hall

Thank you for your review, I will pass this onto the staff, they will be delighted.


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Review of

Goole Hall

from Colin T (Resident) published on 21 December 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very good, the room is alright and the food is alright too. I am happy staying at Goole Hall. You get well looked after. The staff are good. The whole place is good.

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