Aspire Health & Care Ltd in Derbyshire | 3 Care Homes

Review of
Goldhill House
from M W (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

My mom resides at Goldhill House and has been there for 3 years now. Although she spends a lot of time in her bedroom I am so pleased with the care she receives. Staff ensure there is adequate activities in house so that she is always entertained and occupied. Goldhill house is always clean and I love

the smell of fresh flowers when I visit at the reception area.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you so much for taking the time to share your positive experience at Goldhill House. We're delighted to hear that your mother has been receiving quality care during her time with us and that she is kept entertained with our activities. We strive to maintain a clean and welcoming environment for all our clients and their families, and it's wonderful to know that you enjoy the fresh flowers in our reception area. We genuinely appreciate your kind words and support. We wish your mother a successful recovery journey.

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Review of
Jubilee House
from D L (Friend of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

The team a Jubliee House are extremely friendly and professional, and clearly care deeply about the quality of life of all their service users.
Thank you to the amazing team who go above and beyond to make a positive difference in their clients lives always with a smile on their face.

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management and staff are supportive and caring, and our clients are happy.

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Review of
Jubilee House
from C G (Friend of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My friend has been staying at Jubilee since around September.
She transitioned into the service slowly. The staff at Jubilee managed so well with her especially when she became really poorly, they went above and beyond. The manager at Jubilee organised for her to have some respite at GoldHill and

this did her the world of good! The manager at GoldHill gave brilliant care for her and was such a big help with getting her back on her feet. She has since moved back down to Jubilee and is doing ever so well! I honestly cant thank the teams enough for working together to make her life that bit better! The staff is so lovely and has done so much to help

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your kind words about both Jubilee House and Goldhill, and how the staff have supported your friend. Both houses work closely together within the clients' best interest of rehabilitation. It lovely to hear your friend is doing well and we will endeavour to keep up the good work.

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Review of
Goldhill House
from C G (Friend of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My good friend went to GoldHill for a couple of months of respite after she took quite poorly. The staff and the manager at GoldHill put so much effort into getting her back to her normal life. They helped her with her cooking and cleaning skills as well as getting her into all of the appointments that

she needed to get better. I honestly cant thank them enough for all their hard work. When she was feeling better the manager organised with the manager at Jubilee for her to slowly move back there. She has been doing ever so well since moving back to Jubilee and it's all because of the staff teams at both homes they do such a good Job. Its such a homely and welcoming environment and she really enjoyed her time there.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review! We are delighted that your friend had a successful respite stay at Goldhill House and has returned to her flat at Jubilee House. The proximity of Goldhill House and Jubilee House is invaluable in providing clients with respite care, helping them avoid unnecessary hospital admissions. We wish her all the best in her recovery and look forward to supporting her journey with Aspire.

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Review of
Goldhill House
from J B (Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

I have lived here at Goldhill for around 6 months, and in that time I feel my confidence has improved a lot and I am really happy with the support I receive. Initially, I was worried about moving into a new setting, however, all staff were welcoming and made me feel comfortable and safe. I feel safe

at Goldhill and the staff are friendly and make sure you are always involved in activities. I have made some new friends while living here and have been out into the community with my peers and staff for a friendly game of football.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review. We are pleased to hear you feel safe at Goldhill House and enjoy the activities in place. We wish you all the best in your journey and recovery with Aspire Health and Care.

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Review of
Chilwell House
from A L (Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Best placement I've been in. Staff are supportive and management always have an open door policy. In my time here, staff have supported me in gaining my independence. And I've found psychology helpful.

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Review of
Chilwell House
from Emily S (Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

Since moving to Chilwell House, my mental health has improved a lot and I find the staff and management very helpful and supportive. I am now feeling hopeful for my future and learning new life skills.

Reply from Abby Pritchard, Manager at Chilwell House

Thank you for your feedback. We are pleased to hear that your experience at Chilwell House has positively impacted your mental health and that our team has been able to offer valuable support. It's inspiring to know that you are gaining new skills and feel more hopeful for the future. We remain committed to assisting you as you continue your journey of recovery and growth.

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Review of
Goldhill House
from J G (Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

I feel this place has been really good for me. I feel I have a lot more freedom and independence since I moved in. Staff helped me get a voluntary job and I work four days a week. I like the outings to the seaside, arts and crafts, pampering and active hour. Goldhill is very clean and we all take part

in active hours where we all help clean. I enjoy this because it makes me proud of where I live and my home. My key worker helped me decorate my bedroom and she supports me with shopping. My key worker also took me on holiday for a weekend which I enjoyed. I like it here and I like the staff and management. They care for us. Thank you all.

Reply from wE, Registered Manager at Goldhill House

Thank you for your review regarding the care and support you are receiving at Goldhill House. We are pleased you are engaging with staff and taking part in activities. We wish you all the best in your recovery and journey with Aspire Health and Care.

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Review of
Goldhill House
from C S (Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

I have been living at Goldhill House for a year and a half. The building is very clean, I get good cooked meals. The staff are friendly and professional. I like the manager she is supportive and fair. I enjoy the day trips to the seaside and going fishing with my key worker. I feel I have a lot of support

and I have had a lot of restrictions taken off me due to the progress I have made. I have managed to stay off drugs and have a supportive social worker and advocate. My goal is to step down to their supported living facility Jubilee House. I feel lucky to be at Goldhill House.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your review regarding the care and support you are receiving at Goldhill House. With the progress you have made, you will soon achieve your goal to step down to supported living. Well done on your progress so far! We wish you all the best in your recovery and journey with Aspire Health and Care.

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Review of
Goldhill House
from E E (Son of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience

Very happy with the care this home provides. My biggest compliment is the staff. They are caring and kind and go above and beyond always. I also want to compliment management on communication as they keep me informed of any changes or concerns. Goldhill House is always spotless when I visit. It's like

no one lives there! Thank you for everything you do.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding Goldhill House. We are pleased to hear your positive feedback regarding our communication with you. We understand the importance of respecting our client's wishes in terms of family involvement in their care and treatment. We have also shared your compliment with our staff team.

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Review of
Jubilee House
from J R (Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

I've been here since February 2024.
It's the 1st time I've ever been in this situation.
The staff here are very friendly helpful and caring.
The manager goes above and beyond and the staff works well on your one-to-ones.
The place is very nice and clean and your flat is lovely and big.
Jubilee

House manager and staff should be proud of their achievements.
Thank you all and may you carry on working with me to achieve my goals and happiness.

Reply from Melanie Strong, Registered Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management and staff are supportive and caring, and our clients are happy.

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Review of
Goldhill House
from Jane B (Sister of Resident) published on 31 July 2024

Submitted via Website • Report

Overall Experience

My brother resides at Goldwell House. He appears to be very happy and settled. I have no complaints regarding the care he gets. If he's happy I'm happy. The staff are very friendly and welcoming as well as the manager. I have regular contact with the home, and as yet everything has been great. My brother

has never complained to me about not being happy.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you for your lovely review regarding the care and support your brother is receiving at Goldhill House. Thank you for your continued support. We wish your brother all the best in his recovery journey with us.

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Review of
Jubilee House
from Adrian D (Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience

I like the freedom to do as I please.
I like all the other clients here and I like all the staff and how much they help me to do things outside my comfort zone and achieve my goals. Staff always treat me well no matter what happens. A member of staff has helped me massively to become more independent

and join in with the house activities.

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management and staff are supportive and caring, and our clients are happy.

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Review of
Goldhill House
from N M (Relative of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

My niece has struggled with her mental health and substance misuse for years. It was always difficult to keep her occupied and for her to work towards achieving her goals. Goldhill House was suggested to us by a social worker we have known for years. I must say when we were invited to view the home

by the registered manager, it exceeded our expectations. The home was spotless, super clean and smelt lovely. The staff were so professional and registered manager was so warm and welcoming. Since my niece moved in she has gained so much independence, she can now cook, clean and take medication without help. We never thought as a family she would get here. I feel that Goldhill House is the best mental health rehabilitation facility in Chesterfield! The team at Goldhill House should be so proud.

Reply from Sophia Francis, Registered Manager at Goldhill House

Thank you so much for your kind words! We're thrilled to hear that you feel your niece is receiving the care and support she deserves. Your positive feedback and recommendation mean a lot to us. We truly appreciate you taking the time to share your experience!

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Review of
Jubilee House
from V O (Friend of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

I am a close friend of one of the clients at Jubilee House. I recently visited my friend, and I could not believe the difference in him. His appearance and overall health/mental health have improved drastically since his time in the service. I met some of the staff on my visit, and they were very friendly

and approachable.
The house was immaculately clean, and the size and quality of his flat were amazing.
I cannot thank Jubilee enough for the help and support that they have given my friend.

Reply from Melanie Strong, Registered Manager at Jubilee House

Thank you for your kind words, we are so pleased to hear that you are happy with the support your friend receives and we strive for this to continue in the future.

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Review of
Jubilee House
from Sarah W (Friend of Resident) published on 28 July 2023

Submitted via Website • Report

Overall Experience

I want to say thank you to all the staff and managers who have supported my friend whilst he was living there, who has just recently moved back to Crich, the staff are amazing and the managers are lovely as well. I wish that I could come and live here! It is a lovely building and has got nice rooms

as well, it is a lovely place.

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your lovely review. It makes us so proud to know that you feel management is supportive and caring and our clients are happy.

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Review of
Jubilee House
from M L (Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience

I’ve been living at Jubilee House since July 2022 and over the 11 months I’ve been here I’ve made much progress in my recovery thanks to the incredible support workers, and manager of Jubilee. I’ve always felt respected and heard while living at Jubilee, it’s a great placement if you need to strengthen

your recovery pathway and to help develop coping mechanisms and daily living skills to prepare for independence.

Reply from Melanie Strong, Supported Living Manager at Jubilee House

Thank you for your lovely review regarding Jubilee House and the care and support you are receiving. We are pleased to hear you are happy with the progress you have made so far and wish you all the best in the future.

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Review of
Chilwell House
from Y A (Resident) published on 11 July 2023

Submitted via Website • Report

Overall Experience

I really like my flat here at Chilwell House, I have improved my health since coming here and like all the staff because they are very helpful, lovely staff team who care about our future. Really helped with my cooking and cleaning skills.

Reply from Emma Gingell, Registered Manager at Chilwell House

We are happy to hear that you're happy with your progress within the service, we aim to provide the best possible support. Thank you!

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Review of
Chilwell House
from Debra M (Resident) published on 30 June 2023

Submitted via Website • Report

Overall Experience

I have lived with Aspire Health & Care Ltd for eleven years and feel that I am well respected by staff who help me to maintain my dignity and independence to the best of my ability. I enjoy that we do lots of different types of activities and feel supported.

Reply from Emma Gingell, Registered Manager at Chilwell House

Hi Debra,
We're happy to hear that you're enjoying your time at Chilwell House and that you feel that steps are being implemented to help you to achieve independent living. We wish you all the best!
Thank you.

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Review of
Chilwell House
from Pauline M (Mother of Resident) published on 30 June 2023

Submitted via Website • Report

Overall Experience

Although my daughter has been at Chilwell House Care Home for many years, from the day she arrived there, the staff have been so kind and caring. Any worries I have had with my daughter, I can always talk to any of the staff and they are all very approachable. Lots of activities take place with clients,

suiting their capabilities. All clients take part in cooking, cleaning, washing etc. This helps with giving them their independence back with the aim of independent living, for which I cannot thank them enough. Also, Chilwell House is in a good position for joining in with community activities. I would like to extend a great, big thank you to all the staff at Chilwell House.

Reply from Emma Gingell, Supported Living Manager at Chilwell House

Hi Pauline,
We are so pleased to hear that you are happy with the support your daughter receives and strive for this to continue in the future.
Thank you.

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Care Homes Owned by Aspire Health & Care Ltd in Derbyshire

Aspire Health & Care Ltd Locations in Derbyshire (3)

Aspire Health & Care Ltd Reviews in Derbyshire (42)

Goldhill House

Jubilee House

Jubilee House

Goldhill House

Goldhill House

Chilwell House

Chilwell House

Goldhill House

Goldhill House

Goldhill House

Jubilee House

Goldhill House

Jubilee House

Goldhill House

Jubilee House

Jubilee House

Jubilee House

Chilwell House

Chilwell House

Chilwell House

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