Oakland Care in Essex | 2 Care Homes

Review of
Lambwood Heights Care Home
from Joanna S (Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care staff. The hairdresser is wonderful and lifts my spirits, magical lady. Staff are amazing, the receptionist is so helpful and charming, three other members of staff are brilliant too - nothing is too much trouble. I would like to thank the cleaner too for all her hard work + smiles.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for leaving us a review , with such kind words which we shall certainly share with the team.

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Review of
Lambwood Heights Care Home
from A M (Son of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Both mum and dad have been at Lambwood Heights Care Home for a year now. The care has been excellent and their medical requirements have been carefully monitored. The staff are very caring, friendly and helpful. There are plenty of activities to keep them entertained. At the end of last year mum and

dad celebrated their 70th wedding anniversary, and the home provided a lovely party for them and their family, which was impressive particularly as it was on Christmas Eve. Mum suffers from Alzheimer and dementia and dad from Parkinsons. We have been lucky to keep them both together. Unfortunately we lost dad at the beginning of the year. This was handled with sensitivity and respect. We have the comfort of knowing that he was well looked after to the end and mum will continue to be so.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for your glowing review it means so much that we could be part of mum and dad's story !

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Review of
Woodland Grove
from Sue B (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

I just wanted to say thank you to the staff on Primrose Wing for the care and respect they showed to my father when I was over visiting in January. Nothing seemed too much trouble.
The staff were cheerful and caring.
The opportunity to take dad downstairs to the bistro for biscuits and a cuppa when

I visited was very much appreciated.
The food always looked to be of excellent quality.
Dad really enjoyed the visit from the music therapist.
Thank you

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you taking the time to review following your visits. Your feedback is valuable.

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Review of
Lambwood Heights Care Home
from E B (Respite Resident) assisted by family/friend published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

I found the whole experience a perfect one. I miss everybody.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for your review, we would welcome you back should you require another stay with us.

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Review of
Lambwood Heights Care Home
from M L (Relative of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

A lovely atmosphere throughout the home. All the staff are very caring, friendly and helpful. It is a pleasure to visit here, the only issue is that parking can be a problem. I, and other friends/family, are happy that he is happy at Lambwood Heights and is being well looked after.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you ever so much for your wonderful feedback, it is a real pleasure having your relative stay with us and glad you enjoy visiting too.

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Review of
Woodland Grove
from Ameet S (Son of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother had an amazing 80th birthday party. The room was beautifully decorated and the food was outstanding. Every single person commented on how lovely the experience was for them and Mum. It surpassed my expectations. There was a huge range of foods provided covering vegetarians and non-veg people

- and the cake was perfect. One of the best parties we've organised for Mum and she's still talking about it two weeks later! Thanks to the whole team involved.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

It is such a pleasure to provide person-centred memorable occasions to our residents and their families. Thank you for your feedback.

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Review of
Lambwood Heights Care Home
from Margaret W (Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

A new experience which I had to get used to. Staff have been kind and helpful. I miss my pets and would love some contact with animals. I would welcome more opportunities for intellectual conversation e.g. about Shakespeare or books. Physically I'm not very agile but I like to keep my brain active.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for taking the time to review our services, we welcome your feedback and are open to any suggestions you may have on how best we can support you in occupying your time spent with us.

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Review of
Lambwood Heights Care Home
from S H (Son of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been at Lambwood Heights for over two years and has been very happy with the facilities and the care, but most of all the wonderful carers who make her life so happy and secure. It is wonderful for the family to know that she is so well looked after.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for taking the time to leave such a lovely review it is very much appreciated. It's a pleasure having your mother live with us.

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Review of
Lambwood Heights Care Home
from Jill M (Sister of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

The staff are so caring and helpful. They are amazing. Nothing's too much for them and they are very friendly. Love every one of them. No smells, everything smells gorgeous.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for a brilliant review, which we will share with our special team in recognition of how fantastic they are!

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Review of
Woodland Grove
from Gloria L (Respite Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

I chose this care home for myself after brain surgery. I was delighted with the service provided. The staff were extremely attentive, friendly and approachable. The food was delicious and plentiful. I would rate this facility most highly. Thank you to the whole team!

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to leave a review for your stay with us.

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Review of
Woodland Grove
from A d (Wife of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

My husband has been in respite care for three weeks and I'm hoping he can stay longer. The staff have been very kind and professional and there's always someone around to help. The interior is clean, modern and more like a hotel than a care home.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you leaving a review for us and are delighted he will be remaining with us.

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Review of
Lambwood Heights Care Home
from Janet B (Sister of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

My sister has been at Lambwood Heights Care Home for over 3 years, and during this time, her care has been as good as being cared for by her family. We couldn't have cared for her any better. The staff are fantastic, can't do enough to help and always voluntarily. They are always happy and ready to

update with a smile. The daily activities are varied and fun, and our whole family have lots of precious memories of times spent enjoying these. The home atmosphere is of one big happy family. Lastly, the home is like a 5-star hotel.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you so much for your invaluable feedback it is truly appreciated, and we are delighted to be able to help you make such precious memories as a family, thank you all for being part of our Lambwood Heights family.

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Review of
Lambwood Heights Care Home
from J H (Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

August 2021 I had a stroke, right side arm and leg. Hospital month four, care home six months. Another care home Lambwood Heights Chigwell May 2022. Care home for three years. The food is not satisfactory as the flavour is not appealing. The care staff are nice, helpful, said good morning and good night

and help me clean and dress.

Reply from Sally-Ann Wakeham, Client Relations Assistant at Lambwood Heights Care Home

Thank you for taking the time to leave us a review, we are delighted to be part of your journey and celebrate your personal achievements. We appreciate your feedback in relation to food and hope we can meet your expectations in the near future.

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Review of
Woodland Grove
from M F (Sister of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

It was my sister's birthday and the home arranged for us to use the snug at the home so our family could have a tea and cake birthday afternoon. Their attention was excellent and we all had a lovely time, even if my sister did not know what was happening, she was happy to be with us all (son, daughter,

husband, grandchildren, nieces, nephews and friends). Our thanks to a well-run Woodland Grove. Keep up the good work.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

It's always nice to recognise a personalised celebration. Thank you for your review.

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Review of
Woodland Grove
from Paul M (Son of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

More than happy our family found this care home. It is so good to know my dad is in a very good home with excellent care and facilities provided. It has taken away the worry of him having to now live alone. All the staff are exceptional in achieving their professional and caring duties. To sum up, this

home is brilliant.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

He has settled in exceptionally well and enjoying the external trips which is great to see. Thank you for your review.

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Review of
Woodland Grove
from A B (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

We are very happy with the care our mother receives. There are times when she needs to be supervised more closely with personal hygiene. The food always looks nice but I'm told not always very tasty.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for your review, we will continue to review all areas that may have concern.

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Review of
Woodland Grove
from G P (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Very friendly, clean and well-run care home. My mum is being looked after well and I would recommend it to anyone.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

We appreciate you taking the time to leave a review for us.

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Review of
Woodland Grove
from R W (Wife of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I have visited daily since my wife was admitted and have always found that the cleanliness and the general look of the place was more like a hotel than a care home. The staff I found have always been attentive and caring and I am pleased that my wife is in as comfortable place as she could be considering

her condition.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to review, we really appreciate your feedback.

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Review of
Woodland Grove
from Erica A (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My 87-year-old mum managed to fracture her hip in early December and following partial replacement to repair it, came into Woodland Grove after leaving hospital for four weeks' convalescence. She received excellent care from all members of the team on the first floor. They were attentive and encouraging.

Her room was bright and spacious and kept spotlessly clean. We, as visitors, were made to feel very welcome and often made ourselves tea and sat with her in one of the lounges on that floor. There was a full schedule of activities even over the Christmas and New Year period and families were invited to partake in all of these.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

It was a pleasure to welcome your family whilst Mum had convalescence with us. Thank you for your review.

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Review of
Woodland Grove
from Vivienne P (Daughter-in-law of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The care home looks after my mother-in-law very well and everything is excellent. The entertainment they provide is wonderful and they have a lot of activities to keep the residents occupied, which they do not have to join in with if they do not wish to. My mother-in-law particularly enjoyed the animals

and the singers.

Reply from Fiona Heneghan, Client Relations Manager at Woodland Grove

Thank you for taking the time to leave a review. We are delighted she enjoys the variety of activities.

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Care Homes Owned by Oakland Care in Essex

Oakland Care Locations in Essex (2)

Oakland Care Reviews in Essex (215)

Lambwood Heights Care Home

Lambwood Heights Care Home

Woodland Grove

Lambwood Heights Care Home

Lambwood Heights Care Home

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Lambwood Heights Care Home

Lambwood Heights Care Home

Lambwood Heights Care Home

Woodland Grove

Woodland Grove

Lambwood Heights Care Home

Lambwood Heights Care Home

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Woodland Grove

Woodland Grove

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