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Care Homes Owned by Swillbrook Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Swillbrook Ltd
Swillbrook Ltd runs two care homes in the Preston area, Swillbrook House Residential Care Home in Bartle and Coote Lane Residential home in Lostock Hall.

Swillbrook House is a country home with space for up to 23 people. Spread over two floors, 15 bedrooms have en-suite bathrooms and five are without.

Set within five acres, residential care home Coote Lane is purpose-built with room for 24 residents.

The two homes offer a wide range of care services and have close links to public transport.

Swillbrook Ltd Locations (2)

 

2 Care Homes owned by Swillbrook Ltd

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Coote Lane Residential Home

Coote Lane, Lostock Hall, Preston PR5 5JE 

9.9 46 reviews
"My experience of Coote Lane Residential Home is of the highest standard. My husband has had two weeks respite and been very happy here. I…"   Read all 46 reviews
Location Type Care Home

Coote Lane Residential Home is a small home and are able to give compassionate quality care with an emphasis on the individuality, dignity and choices of each resident. The home aims to deliver the highest standards of care which is underpinned by… Read more about Coote Lane Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 24 Rooms from £1,200 / week
Swillbrook House Residential Care Home

Rosemary Lane, Bartle, Preston PR4 0HB 

9.4 25 reviews
"My Mother has settled well in the short time she has been at Swillbrook. She was recovering from sepsis and was quite poorly and had been…"   Read all 25 reviews
Location Type Care Home

Swillbrook House Residential Home is a country house in Bartle on the outskirts of Preston. The service is registered to provide personal care for up to 23 older people. There is car parking at the home and gardens for people to use. There are 15… Read more about Swillbrook House Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 23 Rooms from £1,188 / week

Swillbrook Ltd Reviews (71)

9.6
Swillbrook Ltd has a Group Review Score of 9.6 (9.620) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Swillbrook Ltd must have a Review Score.

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Review of

Swillbrook House Residential Care Home

from C A (Daughter of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has settled well in the short time she has been at Swillbrook. She was recovering from sepsis and was quite poorly and had been bedbound for 6 weeks. Within 2 weeks Mum was eating better, was dressed in the lounge and communicated much better. In fact, Mum's recovery was quite remarkable,
thanks to the management and staff's support. Mum has resided in 4 other care homes to date and Swillbrook far surpasses all of them. Mum is well cared for on all levels and the care home is always welcoming and has a great vibe. The residents are treated with dignity and respect. I couldn't want for a better place for Mum and wouldn't hesitate recommending them!

Reply from Erica Keighley, Registered Manager at Swillbrook House Residential Care Home

Thank you so much for taking the time to share such a heartfelt and glowing review of Swillbrook. We are truly delighted to hear that your mother has settled in so well and is making such remarkable progress in her recovery. It means the world to us to know that she is eating better, engaging more, and feeling comfortable in her surroundings. Our team is committed to providing compassionate, high-quality care, and it's incredibly rewarding to hear that we've surpassed your expectations. Ensuring our residents are treated with dignity, respect, and care is at the heart of what we do, and your kind words affirm that we are achieving our goals. Thank you again for your recommendation and your trust in us to care for your mother. It's a privilege to be part of her recovery journey, and we are always here to support her and your family in any way we can.


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Review of

Coote Lane Residential Home

from Pauline S (Wife of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Coote Lane Residential Home is of the highest standard. My husband has had two weeks respite and been very happy here. I have had a well earned rest and re-charged my energy. Thank you to everyone.

Reply from Yvonne Berry, Registered Manager at Coote Lane Residential Home

Thank you so much for your kind words and feedback.


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Review of

Swillbrook House Residential Care Home

from E T (Daughter of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is staying at Swillbrook House temporarily following hospital discharge. She hated the idea of a care home, but the staff are so lovely and play dominoes with her - she actually really likes it!

Reply from Erica Keighley, Registered Manager at Swillbrook House Residential Care Home

Thank you so much for your kind words and feedback.


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Review of

Swillbrook House Residential Care Home

from Sheila B (Daughter of Resident) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always smiling, nothing is too much bother. Mum seems to have settled well. When it's nice weather we have a sit in the lovely gardens. I like the fact they do activities. Mum is always well dressed and presented.

Reply from Erica Keighley, Registered Manager at Swillbrook House Residential Care Home

Thank you so much for your words of encouragement. We continue to do our best.


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Review of

Swillbrook House Residential Care Home

from Linda B (Daughter of Resident) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well into Swillbrook House due in main to the excellent care provided by the staff team and lovely environment. The food is excellent and my mum enjoys the activities, especially the bingo. My family are regular visitors and a long with friends we are always made to feel very welcome.

Reply from Erica Keighley, Registered Manager at Swillbrook House Residential Care Home

Thank you so much for your kind words and feedback.


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Review of

Coote Lane Residential Home

from H M (Daughter of Resident) published on 27 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home smells lovely and it is clean. The staff are very caring and very welcoming. My Mum felt very safe immediately and her words were "Don't move me from here". The deputy manager was very professional and thorough.

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Review of

Coote Lane Residential Home

from C M (Daughter of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and our family would like to thank the entire staff team for providing the best love, care, and support for our Mother, and all our family. Every effort was made by all the staff. It's truly an amazing place.

Reply from Yvonne Berry, RM at Coote Lane Residential Home

Thank you so much for your kind words. This is what keeps us going and makes it all worthwhile.


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Review of

Coote Lane Residential Home

from A R (Son of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing has been too much trouble for any of the staff and the place is very clean.

Reply from Yvonne Berry, Registered Manager at Coote Lane Residential Home

Thank you so much for your kind feedback and 5-star review. We try our best, and your encouragement greatly benefits the team.


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Review of

Coote Lane Residential Home

from Christine R (Wife of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited eight homes before deciding on this. The staff are so friendly and helpful. We were happy with everything, and my husband enjoyed his stay. That meant I had a break with a happy feeling. I would recommend this home to everyone and anyone. Residents are treated like a five-star hotel. Full
marks to management and staff. Thank you very much. You are simply the best.

Reply from Yvonne Berry, Registered Manager at Coote Lane Residential Home

Thank you so much; your words of encouragement make all the difference and help us to go the extra mile. Many thanks.


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Review of

Coote Lane Residential Home

from Marcia P (Daughter of Resident) published on 5 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire staff at Coote Lane Care Home were fantastic with Mum throughout her 10-month stay, especially her end-of-life care where staff went above and beyond to make her comfortable. The love shown to me by everyone there since Mum passed has been second to none too. I have made a lot of new friends
at the home and I intend to still visit on a regular basis.

Reply from Yvonne Berry, Manager at Coote Lane Residential Home

Thank you very much for taking the time to share your heartfelt thoughts about your experience with Coote Lane Care Home. It was truly our privilege to care for your mum during her stay with us and we are deeply moved by your kind words. Our staff strive to provide compassionate and personalized care to all our residents, especially during their end-of-life journey. Knowing that we could make your mum comfortable and provide you with support during such a difficult time means the world to us. We are equally grateful for the friendship and trust you've placed in us. It's heartening to hear that you've formed lasting connections within our community. Please know that you are always welcome here and we look forward to your visits. Your feedback is incredibly valuable to us and serves as a reminder of why we do what we do every day. We are here for you, just as we were for your mum, and we hope to continue being a source of comfort and support.


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Review of

Swillbrook House Residential Care Home

from S P (Daughter of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is receiving an excellent level of care, and whenever I visit, she is always clean, comfortable and happy. It gives me great peace of mind to know that she is in a good place, both literally and mentally, and I cannot thank the wonderful staff enough for everything they do to ensure her well-being.
I would highly recommend the team at Swillbrook.

Reply from Erica Keighley, RM at Swillbrook House Residential Care Home

Thank you so much for taking the time to share your experience at Swillbrook. We are truly heartened to hear that your mother is receiving excellent care and that her happiness and comfort are evident during your visits. Our staff is committed to providing a nurturing and supportive environment for all our residents, and it's rewarding to know this effort resonates with you and your mother. Your recommendation means a great deal to us. Please never hesitate to reach out if there's anything more we can do for you or your mother. We look forward to continuing to serve your family with the utmost care and dedication.


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Review of

Swillbrook House Residential Care Home

from Helen J (Daughter of Resident) published on 31 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially came into Swillbrook House for short-term respite care whilst my dad was in the hospital. Sadly, Dad died, and Swillbrook House has now become Mum's permanent home. She has obviously been very distressed and unsettled, but the staff, without exception, have been kind and caring. They go
out of their way to care for Mum, spending lots of time with her, checking she is ok and has everything she needs, and listening to her when she wants to talk. We have been very happy with all aspects of her care. The house is homely, the food is good and plentiful, Mum is clean and well dressed, she can have drinks and snacks whenever she wants them, and visiting is on an open-door basis which is lovely. The gardens are also really nice, well-maintained, with lots of bird feeders, all of which Mum really enjoys.

Reply from Lisa Singh, Area Director at Swillbrook House Residential Care Home

Thank you so much for your kind feedback and kind words. We do try our best and will, of course, share your kind feedback with the staffing team.


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Review of

Swillbrook House Residential Care Home

from David G (Son of Resident) published on 31 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming staff. Excellent location and peaceful surroundings. The home is very clean, and the catering provides both great food and flexible arrangements. My mother has been a resident since mid-June and has settled in very well, assisted by the excellent staff.

Reply from Lisa Singh, Area Director at Swillbrook House Residential Care Home

Thank you so much for your positive feedback. Your positive feedback means a lot.


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Review of

Swillbrook House Residential Care Home

from A B (Daughter of Resident) published on 18 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were both scheduled to take up residence at Swillbrook House, Dad due to respiratory problems and Mum due to Alzheimer's. Unfortunately, Dad was admitted to the hospital, where he subsequently passed away, leaving Mum to go into the care home alone. The transition from living as a couple
in their own home to being alone in a care home has been a traumatic one for Mum, but the staff at Swillbrook have been amazing. They can't do enough to help her, as well as us, and have made Mum feel so welcome. The food is excellent too. All are highly recommended.

Reply from Oana Molea, PA to Director at Swillbrook House Residential Care Home

Thank you so much for this lovely review; we will pass on your kind feedback to the team. We are always proud of the service our team is able to provide, and it means the world to see the positive impact it has not only on our service users but also on their loved ones. We are so glad your mother feels welcomed, and she is happy to be part of our Swillbrook family.


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Review of

Swillbrook House Residential Care Home

from Lynne R (Daughter of Resident) published on 10 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and friendly, we are always welcome to visit our mum at any time, which is really important to our family.

Reply from Oana, PA to Director at Swillbrook House Residential Care Home

Thank you very much for your lovely feedback, we will pass on your kind words to our team. We are delighted to hear about your positive experience and the caring and friendly attitude of our staff members, this is very much at the heart of our ethos and we work hard to ensure a welcoming feel for everyone. Thank you for taking the time to share this.


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Review of

Swillbrook House Residential Care Home

from D R (Wife of Resident) published on 10 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in respite care since May 31st and has settled down very well after being discharged from the hospital. The staff are very caring, and residents are treated with dignity. The food smells delicious every time I visit, and the cleanliness of the rooms is evident. He has come on with
his mobility since arrival and is always clean and dressed when we go. All the staff have bent over backwards to accommodate us all as a family unit in these difficult circumstances.

Reply from Oana Molea, PA to Director at Swillbrook House Residential Care Home

Thank you so much for your kind words, and we appreciate all your feedback. Look forwards to welcoming you back to the home.


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Review of

Coote Lane Residential Home

from Sarah M (Granddaughter of Resident) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive about my grandma moving into a care home, from the very first day we settled her in it felt like 'home'. The staff are all lovely, they always go out of their way for you and make you feel welcome. The outdoor area is fantastic, especially getting to feed the sheep! Grandma has
gone from strength to strength. She's happy and we get quality time with her now which we struggled to get before due to us doing the caring side. Thank you so much to all the staff at Coote Lane Residential Home. I would 100% recommend this home.

Reply from Oana Molea, PA to Director at Coote Lane Residential Home

Thank you so much for this lovely review, we will pass on your kind feedback to the team.


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Review of

Swillbrook House Residential Care Home

from Maria H (Sister of Resident) published on 29 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute I met the manager, she made me feel very welcome and listened to my concerns and what needs I needed to be met. She has kept me updated with everything concerning my relative. She has shown care and compassion throughout, and in her absence, the two carers, in particular, have also been
very accommodating. Even the cleaner has made us feel very welcome and always sits and has a chat with us. Overall, I am very satisfied with everything so far.

Reply from Oana Molea, PA to Director at Swillbrook House Residential Care Home

Thank you for taking the time to leave our team at Swillbrook Care Home with your lovely feedback. We are always proud of our teams and the service they are able to provide. We will pass this wonderful feedback on to our team. Thank you once again.


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Review of

Coote Lane Residential Home

from J T (Daughter of Resident) published on 27 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Coote Lane for over 3 years and has received the most wonderful care. The staff always adapted quickly to her deteriorating dementia, treating her with kindness and dignity. The home is always spotlessly clean, homely and welcoming. Every single member of staff has a
smile on their face and is always happy and always eager to help or just have a chat. There is a real family feel at Coote Lane. Sadly Mum had to leave recently purely because her needs changed and so needs a higher level of care but I would not hesitate in recommending Coote Lane. I just wish Mum could have stayed.

Reply from Oana Molea, PA at Coote Lane Residential Home

Thank you very much for your lovely feedback, we will pass on your kind words to our team. We are delighted to hear about your experience and the kind and genuine care that your mother received, this is very much at the heart of our ethos and we work hard to ensure a welcoming 'home from home' feel for everyone. We hope your mother will continue to receive the good care and attention she deserves. Thank you for taking the time to share this.


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Review of

Coote Lane Residential Home

from D C (Daughter of Resident) published on 17 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was so well looked after whilst in Coote Lane Residential Home.
I called in to see the residents and staff and as usual, I was made so welcome. The home was decorated for the King's coronation and it was lovely chatting with Mum's friends and carers.

Reply from Oana Molea, PA at Coote Lane Residential Home

Thank you so much for this lovely review, we will pass on your kind feedback to the team.


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Awards / Recognitions (0)

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Frequently Asked Questions about Swillbrook Ltd

How many Care Homes does Swillbrook Ltd own?

Swillbrook Ltd own 2 Care Homes.

Which Swillbrook Ltd Care Homes have the highest review score?

Coote Lane Residential Home & Swillbrook House Residential Care Home have the highest review score.
Swillbrook Ltd in Lancashire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swillbrook Ltd to verify any information. View our terms and conditions. Swillbrook Ltd has an Enhanced Service – more info.