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Care Homes Owned by Pebblestones Ltd

9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pebblestones Ltd
Pebblestones have a small number of care homes located across the Dorchester area. All homes offer a friendly and welcoming environment, aiming to offer the best quality care for all residents.

As part of the Pebblestones family, residents have access to a range of facilities and activities, all designed to stimulate body and mind.

Across all sites, care plans will be individualised to personal needs and preferences, and delivered by a team of friendly and experienced care professionals.

Pebblestones Ltd Locations (3)

 

3 Care Homes owned by Pebblestones Ltd

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Casterbridge Manor

Acreman Street, Cerne Abbas, Dorchester DT2 7AL 

9.4 20 reviews
"Mu husband received full nursing care for 3 and a half years. His care was gentle, respectful and kind as he was dependant on others for…"   Read all 20 reviews
Location Type Care Home

Casterbridge Manor is set in the picturesque village of Cerne Abbas near Dorchester. The home offers the highest standard in residential, nursing and specialist dementia care, in a warm, safe and friendly environment where residents can benefit from… Read more about Casterbridge Manor

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 64 Rooms
Northway House Residential Home

96/98 Kingston Road, Taunton TA2 7SN 

8.8 12 reviews
"A very caring home, all of the staff are so helpful in making everyone happy. A lot of activities, sing songs etc. The food is very…"   Read all 12 reviews
Location Type Care Home

Northway House Residential Home is situated in a central and easily accessible location on the outskirts of Taunton town centre and provides a range of tailored care services including residential care, respite and day care. The house occupies a Victorian… Read more about Northway House Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 30 Rooms
Casterbridge Lodge

Winterbourne Steepleton, Dorchester DT2 9LG 

8.9 5 reviews
Location Type Care Home

Casterbridge Lodge is a residential care home in the village of Winterbourne Steepleton, Dorchester. The team provide compassionate care to up to 35 residents in a safe, warm and stimulating environment. Each resident has their own bedroom with en-suite… Read more about Casterbridge Lodge

  • Care Provided
  • Nursing
  • Older Person Care
  • Younger Adults
  • 35 Rooms

Pebblestones Ltd Reviews (37)

9.0
Pebblestones Ltd has a Group Review Score of 9.0 (9.027) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pebblestones Ltd must have a Review Score.

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Review of

Casterbridge Manor

from M B (Wife of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mu husband received full nursing care for 3 and a half years. His care was gentle, respectful and kind as he was dependant on others for all movement, feeding and personal hygiene. He had an active brain and was enabled to join in activities, where possible. At all times, our family were encouraged
to visit and welcomed with a smile from all staff members. I was fully informed of the details of his care, and felt free to discuss details of the care routine. I cannot thank them enough for all the kindness that I have been shown and the diligent and gentle care that my husband received.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your kind words and will pass onto to our staff team. We strive to ensure that we don't compromise on the delivery of care for your loved ones.


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Review of

Casterbridge Lodge

from D I (Friend of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited Casterbridge Lodge and was thoroughly impressed by their exceptional care and welcoming atmosphere. The director's strong leadership fosters a nurturing community, where every resident feels valued and heard, creating a compassionate and professional environment from the moment you
arrive.
The manager deserves special praise for her outstanding management skills. She leads with empathy and efficiency, empowering staff to deliver personalized care. The manager's attention to detail ensures smooth operations, from tailored care plans to engaging activities that cater to diverse interests. Her approachable nature builds trust with both staff and families, instilling confidence in the high-quality care provided at Casterbridge Lodge. I highly recommend this care home to anyone seeking a compassionate and well-managed place for their loved ones.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Lodge

Thank you for your kind words. We endeavour to ensure we do not compromise on the delivery of care for your loved ones. Will pass feedback onto the staff team.


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Review of

Casterbridge Manor

from Sally M (Daughter of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92 year old father has received excellent palliative care from experience, caring medical staff and carers. No one could ask for more for their loved one. Always a warm welcome from the wide team and a crack cup of tea.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your kind words. This is a credit to the team for the hard work they carry out for the delivery of care to your loved ones.


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Review of

Casterbridge Lodge

from James B (Husband of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for 1 year and has settled very well, due to the treatment by all the staff, she has become easier to look after. Myself and my family are always treated very well when visiting. This is such a comfort for a family going through a difficult period and knowing how well she
is being looked after in a safe environment with care and compassion.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Lodge

Thank you for your kind words. I am glad you are happy with the care and safety for your wife provided at the Lodge.


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Review of

Casterbridge Lodge

from Rebecca S (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care from a care home that really cares!
After a terrible experience at another local care home, Casterbridge Lodge was a definite breath of fresh air. Managers are visible and approachable at all times. Staff are patient, very kind and amazing at their jobs. The home is very clean and
very well maintained. My father thrived at this home, eats well, and always has a drink within reach.
I really can't speak more highly of the home and its team. I could sit and watch and listen to interactions between staff, residents and the management team in the lounges all day, and it was always a thrill to witness staff dancing with residents and encouraging them to take part in activities and interactions with others.
The external areas of the home are also very well maintained, and residents were encouraged to go outside to sit under umbrellas during hot weather during the summer, where they were given ice lollies and ice creams to enjoy.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Lodge

Thank you for your kind words. We at Casterbridge Lodge strive to not compromise on the delivery of care for your loved ones.


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Review of

Northway House Residential Home

from A S (Sister of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring home, all of the staff are so helpful in making everyone happy. A lot of activities, sing songs etc. The food is very appetizing.

Reply from Chetan Borkhatria, Registered Provider at Northway House Residential Home

Thank you for your kind words. We strive not to compromise on the delivery of care for your loved ones.


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Review of

Casterbridge Manor

from J P (Daughter of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love, the care, the compassion - unconditional to my mum and to her family. Thank you from the bottom of my heart.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for the wonderful words. Team Casterbridge Manor are exceptional and strive to ensure there's no compromising on the delivery of care for your loved ones.


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Review of

Casterbridge Lodge

from Jackie B (Daughter of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Casterbridge Lodge for more than a year now and she has settled in well thanks to the managers and staff who are very caring, friendly and supportive to my mum's (and my) needs. Nothing is too much trouble and I feel the staff have worked so hard to make it feel like a family, a home
that's well loved and are always keeping my mum feeling safe.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Lodge

Thank you for your review. We strive to ensure that we don't compromise on the delivery of care for your loved ones.


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Review of

Northway House Residential Home

from Janet H (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mum has had, very caring staff, they seem to spend time with the residents and sit and talk to them, not just to see how they are and walk away. The care home is very clean, no carpets (great news) Residents have lovely meals and snacks, not short on food. Mum is clean,
well-fed and seems as happy as she can be with dementia.

Reply from Chetan Borkhatria, Registered Provider at Northway House Residential Home

Thank you very much for your feedback. We strive to ensure we don't compromise on the delivery of care for anyone's loved ones.


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Review of

Northway House Residential Home

from S H (Son of Resident) published on 17 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent residential home for my mum and stepdad, both lived here for numerous years. Since the new manageress took over the home has become excellent. The staff are a credit to the home. Nothing is too much trouble.

Reply from Chetan Borkhatria, Registered Provider at Northway House Residential Home

Thank you for your review. It's a credit to the team at Northway House.


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Review of

Casterbridge Manor

from Hailey M (Granddaughter of Resident) published on 6 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my nan for the first time on 23/11/2023 and upon arrival I was met with a warm friendly greeting. The home smelt beautiful and I was told it was hot spiced apple on sale for visitors, I brought a cup for myself and the lady on reception let me take one for my nan too, while I waited I read
the events boards. It all sounded fantastic, a real fun filled month of Christmas. The lady on reception then also helped me to her room and was happy to answer my questions. Whilst visiting with Nan she told me how happy she was and that she is well looked after, I could see this for myself as she looked really well. A carer came in and spoke with Nan about the tea time menu and asked her what she would like. I thought this was really nice and still gives Nan the independence of choice and the evening's tea sounded lovely too. I am so pleased with the care my nan is receiving at Casterbridge Manor. It's a huge comfort to me and my family to know she is in good hands. Thank you all.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your review, I am glad you have the comfort that your loved one is in good hands.


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Review of

Casterbridge Manor

from L E (Daughter of Resident) published on 11 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been moved down to palliative care floor from nursing floor. He appears to have more attention and better care. Nurse in charge every Saturday will come and talk to myself and Mum and we are offered a drink every week. Regular calls made to me from the palliative care team every Wednesday,
as always asked for since Dad has been in. We are given updates without having to ask. So pleased Dad is being cared for on this floor now.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your review. We are glad that you are happy with the care delivered to your dad. We try not to compromise on the delivery of care.


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Review of

Casterbridge Manor

from Alex G (Husband of Resident) published on 18 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the first and following observations of the building and facilities to be modern and well-maintained with a lot of thought gone into the decor and equipment. The care staff from management to carers etc showed a very friendly and professional manner in all aspects. I was particularly impressed
with the handling and administering of drugs and medication.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your review. We endeavour not to compromise on the delivery of care for your loved ones.


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Review of

Casterbridge Manor

from Benjamin B (Son of Resident) published on 17 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for the care and attention you gave my father in his time of need. His complex and changing needs were met with care and professionalism. I was always confident he was safe and looked after. Thank you for keeping me informed at those important times.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your review. We endeavour to ensure we don't compromise on the delivery of care for your loved one.


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Review of

Casterbridge Manor

from Eric D (Son of Resident) published on 7 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and care staff at Casterbridge Manor care home have been excellent. They have given our family the confidence in knowing our mother was in safe hands. The care and assistance provided by the staff has been invaluable to our Mother and family. Thank you.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for your review.
We aim to ensure that we don't compromise on the delivery of care needs for all loved ones.


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Review of

Casterbridge Manor

from J F (Wife of Resident) published on 30 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite his very high care needs, carers have made a really good effort to understand and anticipate these needs, fully involving him and myself in any decisions regarding his care and well-being. I feel that he is safe at Casterbridge Manor Care Home and is treated with dignity and respect. Nursing
staff are efficient and kind, recognising his issues with cognition and severe incapacity physically.
Management are readily available and keen to ensure that any possible issues are anticipated/resolved. Appears to be a happy environment reflected in general atmosphere.

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Review of

Casterbridge Manor

from I S (Wife of Resident) published on 20 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always greeted with smiles and professionalism when visiting. It is difficult as I am visiting someone with dementia but he is always happy and contented. Enjoys his food. Sometimes may need a shave/haircut but mainly is always clean and presentable.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for the review. We try and ensure all our residents' care needs are met and are happy living at Casterbridge Manor.


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Review of

Casterbridge Lodge

from Barbara H (Wife of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is treated with care, dignity and efficiency by all the staff in the home.
They are kind and caring not only to the residents but to their visitors too.
I can’t speak too highly of all aspects of his care from communication with me to his medical physical and personal needs.
He has settled
well interacting with the staff who always have a ready smile and give encouragement with humour and patience at all times.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Lodge

Thank you for your feedback. It's greatly appreciated and motivates the team.


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Review of

Casterbridge Manor

from T W (Daughter of Resident) published on 9 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

At first, my loved one felt very happy in this home and her care appeared good. It was disappointing that an accident happened that should have been and could have been avoided. Too many new, young staff who were not adequately trained so sadly care started to drop and this had to be reported, most
were upheld. An illegal eviction followed due to issues being raised in a polite manner to home, no attempt to discuss and resolve issues, just go with 7 days then go. Illness followed which resulted in a hospital stay and tests etc and despite appearing concerned, an email was soon received stating loved one was not welcome back so loved one became homeless. As a direct result, an acute hospital bed is now being taken up by someone ready for discharge. My loved one is very distressed and unhappy desperate to leave the hospital. Thank you, Casterbridge Manor.

Reply from Chetan Borkhatria, Registered Provider at Casterbridge Manor

Thank you for the review. At Casterbridge Manor we strive to ensure we deliver the best possible care to all our residents. Unfortunately, we couldn't meet your loved one's care needs hence the notice served.


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Review of

Northway House Residential Home

from R C (Respite Resident) published on 17 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed at Northway House for 13 days of remedial care following a hip replacement surgery. For most of my stay, I became increasingly independent needing minimum help, but help and care was always there if needed. Under these circumstances, I am unable to comment on the whole extensive intimate care
given to most of the residents but I have no doubt that it is first class. Catering is excellent, the meals are well cooked and varied also, with in-between meal drinks and titbits. Day or night nothing seemed to be too much trouble for the carers who faced every request with willingness and a smile.
I think it is only fair to say that carers are grossly underrated by those in managerial positions (few if any of whom would be capable of doing the job) and their value to society needs to be drastically updated.

Reply from Jessica Webber, Registered Manager at Northway House Residential Home

Thank you ever so much for this fantastic review, it has been passed on to all staff who appreciate your kind words. You are welcome back anytime!


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Awards / Recognitions (0)

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Frequently Asked Questions about Pebblestones Ltd

How many Care Homes does Pebblestones Ltd own?

Pebblestones Ltd own 3 Care Homes.

Which Pebblestones Ltd Care Homes have the highest review score?

Casterbridge Manor, Casterbridge Lodge & Northway House Residential Home have the highest review score.
Pebblestones Ltd in Dorset Pebblestones Ltd in Somerset

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pebblestones Ltd to verify any information. View our terms and conditions. Pebblestones Ltd has an Enhanced Service – more info.