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Care Home Owned by Horizon Residential Homes Ltd in Greater Manchester

9.1 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Horizon Residential Homes Ltd in Greater Manchester

Only the locations & reviews in Greater Manchester for Horizon Residential Homes Ltd are showing below.

View the details of all 2 locations (with 74 reviews) owned by Horizon Residential Homes Ltd

Horizon Residential Homes Ltd Locations in Greater Manchester (1)

 

1 Care Home owned by Horizon Residential Homes Ltd in Greater Manchester

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Middleton Hall Care Home

205/207 Grimshaw Lane, Middleton, Manchester M24 2BW 

9.9 65 reviews
"I would recommend this care provider for the following reasons. The home is so clean and tidy and does not smell of urine. All the staff…"   Read all 65 reviews
Location Type Care Home

Middleton Hall Care Home, located at 205/207 Grimshaw Lane, is a distinguished residential facility offering both long-term and short-term care for up to 29 residents. Specialising in dementia and older person care, the home is dedicated to providing… Read more about Middleton Hall Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 29 Rooms from £850 / week

Horizon Residential Homes Ltd Reviews in Greater Manchester (65)

9.1
Horizon Residential Homes Ltd has a Group Review Score of 9.1 (9.127) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Horizon Residential Homes Ltd must have a Review Score.

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Review of

Middleton Hall Care Home

from C L (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care provider for the following reasons. The home is so clean and tidy and does not smell of urine.
All the staff are friendly, kind, and supportive both to residents and family members.
They provide activities for the residents and fun days for occasions such as Christmas,
Valentine's day etc.
The kitchen staff provide nutritious meals and even fed relatives on Xmas day. They also make birthday cakes for residents. The care providers give families peace of mind that their loved ones are happy and well looked after 24/7.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you very much for your kind remarks. It's good to know that the staff are valued and appreciated. They go above and beyond their job roles to ensure everyone is happy and content.


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Review of

Middleton Hall Care Home

from Karen M (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Middleton Hall is a wonderful place for Mum to live; she is so well cared for in every respect. She is treated kindly and with compassion at all times. Staff provide a range of activities for residents to participate in if they wish to do so. The food is excellent and the place is spotlessly clean.
The family are always welcomed into the home and there is a lovely atmosphere when I visit Mum. Would highly recommend.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you very much for your review. It is much appreciated to know that the staff efforts are noticed and well received. We strive to make the home as friendly and caring as possible.


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Review of

Middleton Hall Care Home

from Dawn W (Next of Kin) published on 15 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Middleton Hall Care Home well what can I say fabulous care staff who go above and beyond for every resident. The home is very clean, a friendly atmosphere, would highly recommend Middleton Hall Care Home. The staff show compassion towards residents respect their privacy and dignity towards residents.
There is always something going on and entertainers regularly. You wouldn't find a more caring team than the staff at Middleton Hall. Thanks to all staff keep up the good work you are doing.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you very much for your kind comments. It is much appreciated that the staff are complimented on their care.


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Review of

Middleton Hall Care Home

from Helen M (Daughter of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Middleton care, for just a year and throughout this time has been shown constant care and adapting as his needs change.
The staff continues to update me and my siblings on his needs and contact us if any worries.
Staff always seem cheerful even when challenges arise and continue
to develop new ideas and interactions.

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Review of

Middleton Hall Care Home

from Dawn G (Friend of Resident) published on 12 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, Middleton Hall is a lovely care home. They get to know their residents and provide excellent care. The home is always welcoming and clean. The staff are amazing always taking the time to talk to both residents and visitors they are caring and always have a smile. The management are
very professional and keeps you up to date. I'd definitely recommend Middleton Hall.

Reply from Chris Hayes, Manager at Middleton Hall Care Home

Thank you for your lovely review of our home. We are thrilled to hear how happy you are with Middleton Hall. We pride ourselves on delivering exceptional care and cleanliness and I will share your positive feedback with the team.


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Review of

Middleton Hall Care Home

from Charlotte H (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We honestly could not have picked a better home for Mum. Putting a loved one into care is not easy but everyone at the home has welcomed Mum with open arms and she's thriving in their care.
The staff are true professionals and genuinely care about the residents, and us as relatives.
We can't thank
you enough for the job you all do and the incredible piece of mind me and my sister have knowing that our lovely mum is in such brilliant caring hands.

Reply from J.M, Provider at Middleton Hall Care Home

Thank you for your lovely review of our home. We are thrilled to hear how happy you are with Middleton Hall. We pride ourselves on delivering exceptional care and cleanliness and will share your feedback with the team.


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Review of

Middleton Hall Care Home

from Sue G (Sister of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is a resident in Middleton Hall and I visit often. The home is always clean and there is a very homely feel. There is always something going on to keep residents motivated and there are frequent parties and entertainment. The staff are excellent and so is the food. Nothing is too much trouble
for them.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Your views regarding the home are excellent. The staff will appreciate your positive thoughts on their dedication. Thank you for taking the time to complete the review.


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Review of

Middleton Hall Care Home

from Christine D (Daughter of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Middleton Hall Care home is so friendly, all the staff are always smiling and welcoming. My mum has been in the home for 13 years and has always been well looked after and treated like a family member. Any issues are dealt with immediately, especially regarding health. Mum has always been happy here
and I would not want her anywhere else. Since Horizon has taken over all the rooms have been decorated meaning it is even more homely.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you for your positive comments. It is so good that you and your Mum are happy with the Care at Middleton Hall.


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Review of

Middleton Hall Care Home

from Irene R (Daughter of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum spent the last 6 months of her life here and we couldn't have wished for better care for her, my sisters and I came in every day to see Mum and there were never any problems. The staff really do go above and beyond to ensure that the residents are happy and well cared for.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

We are so glad that your Mum has settled well at Middleton Hall. Everyone will be pleased that you have noticed the care and dedication they bring to the residents.


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Review of

Middleton Hall Care Home

from Carole H (Daughter of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here for respite and ended up moving here, what a lovely place the staff are great they are so hard-working, and they are fantastic with my mum who thinks the world of them. They always have something on to entertain the residents and have great fundraisers to raise money so they can take
the residents on days out. Highly recommended.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you so much for your positive comments. They are greatly appreciated.


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Review of

Middleton Hall Care Home

from Judith J (Daughter of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was placed at Middleton Hall in January 2024 initially for an assessment. The day after she arrived both my sister and I knew that Mum was going to be very happy there and we've never looked back. The care and attention that everyone receives is heartwarming. All the staff work hard whether it's
finding tempting things to encourage Mum to eat to making sure everyone is kept entertained in a safe environment and we are so grateful to have found this great place.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you so much for a positive review. It is good to know the work that is done in the home is appreciated.


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Review of

Middleton Hall Care Home

from Peter G (Son of Resident) published on 19 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents lived at Middleton Hall for over twelve months and all the staff ensured they were happy, healthy and well cared for.
My parents considered the staff as family and I always knew my parents were happy and safe in Middleton Hall.
To all the staff at Middleton Hall, thank you for all
your kind care and friendship. You all made the last year of my parent's life happy, fulfilling and safe.



Peter


Reply from Mary Crompton, Admin at Middleton Hall Care Home

It was a pleasure to have known your parents. The joy and laughter they shared with us all. They are sadly missed. They are back together as one "safe in each other's arms".


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Review of

Middleton Hall Care Home

from Maria K (Niece of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can we say? This is the best care home I’ve experienced! Spotless, fresh and clean. Amazing, caring, loving, professional, friendly staff and manager! The way they’ve looked after my aunt as though she was one of their own family. Open door policy. The manager is available without having
to make an appointment. I never saw a member of staff without a smile on their face! Great, happy atmosphere throughout. As a family, we would like to send a million thanks.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you very much for your comments, they are greatly appreciated. All our staff give 101% to all our residents, families and professionals who visit Middleton Hall.


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Review of

Middleton Hall Care Home

from Ann W (Respite Resident) assisted by family/friend published on 2 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed very much, staff very friendly and helpful. The staff took me for a lovely walk in a wheelchair, which was great as I'm unable to walk very far, especially in the heat. It was much appreciated.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you for your lovely comments. It's great to know that the staff are appreciated.


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Review of

Middleton Hall Care Home

from Nicky S (Daughter of Resident) published on 11 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Middleton Hall almost six months now. He has Alzheimer's. The staff were very reassuring and understanding of Dad’s condition and it really helped to settle him in when he first joined them. He is now generally happy and settled and the staff work hard and use their experienced skills
of his condition to keep him in this frame of mind. There always seems to be lots going on at the home - many activities and themed / fun days keep each person entertained and included. I live far away and find their fairly regular posts on Facebook really great to get a window of what’s been happening. When I visited recently, the staff were all so warm and welcoming and I can see why Dad is settled here - the atmosphere is friendly and warm and caring. I would not hesitate to recommend them if you are needing to find residential care for a loved one.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you so much for your positive comments. We strive to give all our residents a happy, caring and safe environment.


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Review of

Middleton Hall Care Home

from Christine L (Daughter of Resident) published on 15 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought I would update my review from 12 months ago when Mum went into Middleton Hall. If I could give the home and staff more than 5 stars I would. I firmly believe that if Mum hadn’t been at Middleton Hall, she wouldn’t be here now with the way her health was deteriorating. She’s happy, always clean
and well cared for, every member of staff is a credit to the home, nothing is too much trouble and now I’ve got to know them, I feel like I’m going into a family home and not a care home. I’m now allowed to do some volunteering and it’s an absolute pleasure getting to know the residents, painting some of the ladies' nails, and generally having a chat and a laugh with those that are able. I really enjoy my time helping out and the staff are always so appreciative. Our family regularly says we can’t believe how lucky we were to find Middleton Hall just when we needed it most.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

It's a pleasure to have you as a volunteer and a great asset to our care team. Whether the time be great or small, we and the residents appreciate it.


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Review of

Middleton Hall Care Home

from Derek H (Brother of Resident) published on 26 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are A1, nothing is too much trouble. It is good to see students having an insight into care home work. It takes someone special to be a carer and Middleton Hall Care Home have quality carers. It must be hard for management to keep quality carers but management are doing so well.
When you have someone special to you in a care home you are looking for any faults. I must say everyone is treated the same no favourites. Thank you all at Middleton Hall.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you so much for your comments. The staff and management appreciate that their dedication is noticed by others.


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Review of

Middleton Hall Care Home

from J H (Daughter of Resident) published on 24 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming involved with Middleton Hall in September 2022, the staff there have been amazing. They always make all of us feel at home when we visit and call in to chat with us.
Although we obviously would rather my dad be at home, we feel happy that he is in a safe, caring environment. The food
is great and the meal experiences, where the family can get together are a lovely idea.

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Review of

Middleton Hall Care Home

from Lillian G (Daughter of Resident) published on 19 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently died in Middleton Hall after being part of their family for nearly five years.
She received excellent care, tailored to her needs none more so than during her End of Life Care.
Despite her Dementia and Alzheimers, I am sure my mum knew just how much she was loved and cared for.

Reply from Mary Crompton, Admin at Middleton Hall Care Home

Thank you very much for your positive views on Middleton Hall. Your Mum was a part of our small community. Hopefully, she knew how much we cherished her.


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Review of

Middleton Hall Care Home

from P W (Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care they get in there is very good and you do the best job going and you all do the very best that you can to help people. You all need a pay rise as well because if no one was there how could they look after them safely.

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