Main Road, Betley, Crewe CW3 9AE
"Fantastic service throughout. Was worried about leaving her there but needed not to worry. The staff are well trained and are very…" Read all 43 reviews
Doddlespool Hall is an exclusive residential home on the borders of Cheshire and Staffordshire in a beautiful rural location, on the edge of the village of Betley. The building is rich in history, dating back to the 17th Century, with Victorian additions… Read more about Doddlespool Hall Care Home
Bongate, Appleby-in-Westmorland CA16 6HN
"My mother has been at The Grange for the past twelve months. During that time, she has been treated with care and respect by everyone.…" Read all 32 reviews
Appleby Grange is located within walking distance of the centre of Appleby and is set in its own grounds with generous gardens. The home caters for adults aged 65 and over and provides specialist care for those living with dementia. Appleby Grange… Read more about Appleby Grange
Anthony Court, Russell Street, Stony Stratford, Milton Keynes MK11 1BT
16 Lakes Lane, Newport Pagnell MK16 8HP
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Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you for your kind words. I am glad you are happy with your grandma's care. I will pass on your comments to our staff.
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Submitted via Postal Card • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you for your kind words. I am glad you are happy with the care your mum receives. I will pass on your comments to our staff.
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Submitted via Postal Card • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you very much for your kind review. I am pleased you are happy with the care we provide for your mum. I will pass on your comments on to our team.
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Submitted via Postal Card • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you for your kind review. I will pass on your compliments to our staff.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you so much for your lovely review. We are glad you are happy with the care we provide, and your mum is content. I will pass on your complements to the staff.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you for your lovely review. I am glad that you and your mum are happy with our home. I will pass on your comments to our staff.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you for your review. I am glad that your dad is happy in our home.
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Reply from Alister Cook, Director at Appleby Grange
Thank you for taking the time to review our service. We are always a little disappointed if we don't achieve 5 stars in every category, so we would love to have any feedback on how we could improve in the areas where we missed a star. Value for money is always a contentious area, but Appleby, being a fairly remote and rural location has been difficult to staff over recent years and staffing costs are higher than UK averages even though we never use agency staffing. Post-COVID years have also seen all our costs increase disproportionately from UK inflation rates, we have also been affected by the oft-mentioned "cost of living" crisis. As the only nursing home in Eden Valley outside Kendal, we feel we offer incredible value for money. Thank you again for your kind words.
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Submitted via Postal Card • Report
Reply from Alister Cook, Director at Doddlespool Hall Care Home
What a lovely review. Thank you for taking the time to post your comments. And thank you for choosing us.
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Reply from nicola sowerby, Home Manager at Appleby Grange
Thank you for your lovely feedback, I will pass your feedback onto the staff.
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Reply from nicola sowerby, Home Manager at Appleby Grange
Thank you so much for your feedback, much appreciated.
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Submitted via Website • Report
Reply from Alister Cook, Director at Doddlespool Hall Care Home
Thank you so much for taking the time to write a review.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you so much for your kind words. We are pleased that your parents and you are happy with the home and the care we provide. I will pass on your comments to our wonderful staff.
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Submitted via Postal Card • Report
Reply from Alister Cook, Director at Doddlespool Hall Care Home
Thank you for taking the time to review our service.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you so much for your kind words. We always aim to provide an enriched experience for residents and families. Thank you for taking the time to review our wonderful home.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you so much for your kind words. We always aim to provide the best possible care for our residents. I will pass your comments onto our wonderful staff.
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Submitted via Website • Report
Reply from Alister Cook, Director at Doddlespool Hall Care Home
Thank you so much for taking the time to write a review. As a small independent home we do look at each resident as an individual and try and create personalised support plans in a unique environment. your comments will be passed on to our hard working team.Thank you again
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you very much for your kind words. I will pass on your comments to our staff, who will be pleased you are happy with the care we provide.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you so much for your kind words. I am pleased that you are happy with the care we provide. We always try to provide high standards of care, and our staff work hard to achieve this. I will pass on your kind words to the staff, and thank you again.
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Submitted via Website • Report
Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home
Thank you so much for your kind words. We are happy that you are pleased with the care we provide. We will always try to support our residents and their families in the best possible way. I will pass on your comments to the staff. Thank you again.
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