Care Homes Owned by Cinnamon Care Collection

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cinnamon Care Collection
Cinnamon Care Collection offers a range of luxurious accommodation from care homes to independent living apartments.

The vision is that the group is ‘determined to be the difference’: The difference between caring at work and caring like a family. It combines luxurious surroundings with genuinely caring people. The communities have quality and compassion stitched into the fabric of the buildings, creating a warm and supportive atmosphere, where residents can live fulfilled lives.

Each care home and retirement village has all the recreational facilities you could wish for including a bistro and café, wonderful dining facilities, hair and beauty salon plus lovely garden and grounds. All of the newer Cinnamon care homes also boast a cinema and private dining rooms.

The Cinnamon Care Collection Activity Programme is tailored to meet the unique physical, social and emotional needs of each individual resident to ensure that each day is filled with purpose and meaning. With this wide choice of entertaining activities, regular day trips, luxury surroundings plus round the clock care, residents and their families can enjoy the reassurance, safety and compassion Cinnamon provides.

The group has care homes in Hampshire, London, Kent, Surrey, East Sussex, Leicestershire, West Midlands and Worcestershire whilst development continues with further care homes and retirement villages throughout the country.

Cinnamon Care Collection Locations (23)

 

23 Care Homes owned by Cinnamon Care Collection

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Mornington Court

7 Barrs Avenue, New Milton BH25 5HL 

10 35 reviews
"Where do I start? Every single member of the Mornington Court family has looked after our amazing dad better than we could ever had hoped…"   Read all 35 reviews
Location Type Care Home

Mornington Court is a purpose built luxury care home by Cinnamon Care Collection, who has been recognised as a Top 20 Most Recommended Care Home Group (2018, 2019, 2020, 2021) by carehome.co.uk, and is ideally situated on the edge of the charming market… Read more about Mornington Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 57 Rooms from £1,500 / week
Oakley Grange Care Home

Cox Gardens, Warwick CV34 7AT 

10 17 reviews
"I'm sorry for the delay in contacting you. I want to thank you and the whole team at Oakley Grange for the help you gave to my wife during…"   Read all 17 reviews
Location Type Care Home

Oakley Grange combines first-class assisted living, security and comfort in stylishly tranquil surroundings. Oakley Grange offers 66 fully furnished ensuite rooms with level-access wetrooms, plus a choice of five deluxe care suites. Each care suite… Read more about Oakley Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 76 Rooms from £1,475 / week
Outram Fields

250 Twentywell Lane, Bradway, Sheffield S17 4QF 

10 25 reviews
"We were amazed when first walked in, nothing like any care home we'd been in before. Not only were the resident's rooms well planned, but…"   Read all 25 reviews
Location Type Care Home

Outram Fields in Bradway, Sheffield is a stunning new care home, offering award-winning residential care for permanent residence as well as respite and convalescent stays. The luxury care home boasts stylish décor and state-of-the-art facilities.… Read more about Outram Fields

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Sensory Impairment
  • 81 Rooms from £1,500 / week
Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY 

10 148 reviews
"Excellent care, staff attentive and accessible at all times. The home provides many activities and encourages all residents to participate.…"   Read all 148 reviews
Location Type Care Home

Wellington Vale is a purpose-built care home set on the leafy borders of Denmead and Waterlooville. Nursing Care • Dementia Care • Residential Care • Short-stay care • Its aim is to help older people live happier, healthier, more fulfilled lives… Read more about Wellington Vale Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 80 Rooms from £1,495 / week
Eden Court

Eden Court, 313 Battersea Park Road, London SW11 4LU 

10 42 reviews
"Excellent stay after a major operation and needing respite care for 2 weeks. Staff friendly and supportive. The food was excellent, varied…"   Read all 42 reviews
Location Type Care Home

Eden Court is an award winning care home offering residential, dementia and nursing care in Battersea. As well as the care home Eden Court also offer one and two-bedroom retirement apartments for purchase. Eden Court offers residents luxuriously appointed… Read more about Eden Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 79 Rooms from £1,725 / week
Abbotswood Court Care Home

Minchin Road, Romsey SO51 0BL 

10 108 reviews
"The care received by my father and our family was outstanding. He was only in the home for 15 days before he died but he was treated as a…"   Read all 108 reviews
Location Type Care Home

Residents love it at Abbotswood Court on the outskirts of Romsey. There is something special in the warm, supportive community who live well and enjoy luxury facilities, large landscaped gardens and superb home-cooked cuisine. Every bedroom is… Read more about Abbotswood Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 66 Rooms from £1,700 / week
Eastcote Park

Knowle Lane, Eastcote, Solihull B92 0JA 

10 47 reviews
"Reception staff always so welcoming, lots of activities available if wanted. Food of an exceptional quality. Beautiful decor and…"   Read all 47 reviews
Location Type Care Home

Situated within 5 acres of ground in Eastcote, near Knowle, Solihull, Eastcote Park is a luxury care home providing residential care along with a dedicated community for those living with dementia. Each en-suite room is fully furnished to the very highest… Read more about Eastcote Park

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 50 Rooms from £1,749 / week
Heathland House

405 Wimborne Road East, Ferndown BH22 9LZ 

10 31 reviews
"I am incredibly grateful for the outstanding care my dad receives at Heathland House. Living with dementia can be challenging, but the…"   Read all 31 reviews
Location Type Care Home

Heathland House is a brand-new luxury care home located in Ferndown, Dorset that is now open and welcoming residents. It is part of the Cinnamon Luxury Care group, a trusted and award-winning provider that is dedicated to great design and outstanding… Read more about Heathland House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 73 Rooms from £1,400 / week
Watermeadow Grange

Bewick Avenue, Topsham, Exeter EX3 0FF 

9.9 34 reviews
"From the start with Watermeadow Grange, we felt we were dealing with friends and family. We were looking for short-term respite care for my…"   Read all 34 reviews
Location Type Care Home

Watermeadow Grange is a brand-new luxury care home situated in the the historic town of Topsham, Exeter. Part of the Cinnamon luxury care group, the home will offer the same high standard of care and state of the art facilities that this trusted and… Read more about Watermeadow Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 86 Rooms from £1,648 / week
Lakeview Grange

93 - 94 Whyke Road, Chichester PO19 8JF 

9.9 50 reviews
"My mother has been a permanent resident at Lakeview Grange since January 2025, following several respite care stays in 2024. The quality…"   Read all 50 reviews
Location Type Care Home

Lakeview Grange, a brand-new luxury care home in Chichester. Lakeview Grange is a beautifully designed residential care home including a community dedicated to the care of people living with Dementia. There are 47 spacious ensuite bedrooms and 4 luxurious… Read more about Lakeview Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 55 Rooms from £1,650 / week
Rokewood Court

Rokewood Court, 20 Roke Road, Purley CR8 5DY 

9.9 65 reviews
"All the staff have been really supportive and kind to me whilst I was considering a care home for my mother. This has been the best…"   Read all 65 reviews
Location Type Care Home

Rokewood Court Care Home in Kenley, Surrey is a purpose-built luxury care home. The home offers 64 tastefully decorated furnished rooms with en-suite wet rooms. Based in a quiet leafy, suburban area; the home is close to the Purley and Kenley… Read more about Rokewood Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,475 / week
The Gables

Bennett Drive, Hagley, Stourbridge DY9 0WA 

9.9 34 reviews
"The Gables is a care home like no other. Our mum has been there since January after she fell. It is a huge decision to move into a care…"   Read all 34 reviews
Location Type Care Home

The Gables is a luxury care home in Hagley, Worcestershire, offering residential and dementia care. They also offer convalescence and respite care. Situated at the roundabout of Kidderminster Road and Stourbridge Road, close to Hagley village, The… Read more about The Gables

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 61 Rooms from £1,425 / week
Netley Court Care Home

Victoria Road, Netley, Southampton SO31 5DR 

9.9 105 reviews
"It was a difficult decision for our freind to leave her home, but after looking around various care homes. Netley Court was the most…"   Read all 105 reviews
Location Type Care Home

Netley Court is a purpose-built residential care home set in the heart of the village of Netley Abbey and sitting right on the waterfront giving stunning, waterside views that provide residents with a calming and relaxing outlook. With easy access to… Read more about Netley Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 70 Rooms from £1,475 / week
Parkfield Grange

31 Hagley Road, Stourbridge DY8 1QH 

9.9 85 reviews
"Very pleased my wife came straight from hospital. She had time to recover and all round the staff and the service they have given is very…"   Read all 85 reviews
Location Type Care Home

Situated along the Hagley Road, close to Stourbridge town centre, Parkfield Grange is a luxury care home by Cinnamon Care Collection. Cinnamon Care Collection has been recognised as a Top 20 Most Recommended Care Home Group by carehome.co.uk for the… Read more about Parkfield Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 80 Rooms from £1,425 / week
Rectory Court Care Home

The Glebe, Blackheath, London SE3 9TU 

9.9 62 reviews
"My husband has just spent his first 2 weeks at Rectory Court and has settled in very well. The staff are all very kind and caring. He is…"   Read all 62 reviews
Location Type Care Home

Rectory Court is a luxurious residential home and provides the highest quality 24-hour residential care in Blackheath, London SE3. The home offers full residential, short-term respite stays, convalescent and day care. The team believes residents… Read more about Rectory Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 41 Rooms from £1,825 / week
Hartwood House Care Home

Bournemouth Road, Lyndhurst SO43 7DP 

9.9 150 reviews
"Dad is so happy here. I cannot believe the difference in him. It has such a good reputation and I can see why! The food is incredible and…"   Read all 150 reviews
Location Type Care Home

Hartwood House is a home set in its own extensive grounds and beautifully landscaped gardens. The bespoke care home has been created through a combination of new construction and the comprehensive refurbishment of a former care home, keeping the exterior… Read more about Hartwood House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 50 Rooms from £1,650 / week
Sunnybank House Care Home

Botley Road, Fair Oak, Eastleigh SO50 7AP 

9.9 98 reviews
"Outstanding value for money. Sunnybank cannot be praised enough for the kind compassionate care that they provide to my sister in law. As…"   Read all 98 reviews
Location Type Care Home

Sunnybank House is a state-of-the-art care home situated in the heart of Fair Oak in Eastleigh. A modern, purpose-built care home, it is well placed for trips out to the surrounding picturesque villages of Bishops Waltham, Botley and beyond. Combining… Read more about Sunnybank House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 60 Rooms from £1,550 / week
Rivermede Court Care Home

The Avenue, Egham TW20 9AD 

9.8 93 reviews
"I continue to be impressed by the staffing at Rivermede. They are professional, considerate, caring - a real pleasure to deal with. They…"   Read all 93 reviews
Location Type Care Home

Rivermede Court provides quality residential, dementia and short stay care in a luxurious 'home from home' environment. It offers 80 generously proportioned en-suite bedrooms and high-quality facilities including delightful dining areas, cosy lounges,… Read more about Rivermede Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,400 / week
Earlsfield Court

Brooklands Road, Little Common, Bexhill-on-Sea TN39 4FQ 

9.8 78 reviews
"Lovely, caring and friendly staff. He is very well cared for. Lots of activities and interactions. Furnished to a very high standa…"   Read all 78 reviews
Location Type Care Home

At Earlsfield Court, the team of skilled carers are on hand to support residents to ensure they have a comfortable day. The Activities Team ensures there is something for everyone, with trips out to points of interest both locally and further afield,… Read more about Earlsfield Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 72 Rooms from £1,375 / week
Sutton Park Grange

136 Birmingham Road, Sutton Coldfield B72 1LY 

9.8 78 reviews
"I was in Sutton Park Grange a few weeks ago for respite care. I can only speak most highly of the experience. All the staff were kind and…"   Read all 78 reviews
Location Type Care Home

Sutton Park Grange is a luxury care home by Cinnamon Care Collection, who has been recognised as a Top 20 Most Recommended Large Care Home Group (since 2018) by carehome.co.uk, and is ideally situated along the Birmingham Road close to Sutton Coldfield… Read more about Sutton Park Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 64 Rooms from £1,500 / week
Leah Lodge Care Home

Blessington Road, Blackheath, London SE13 5EB 

9.8 84 reviews
"We have all been really happy with the care provided at Leah Lodge. My stepdad settled in quickly, and is very fond of the staff, telling…"   Read all 84 reviews
Location Type Care Home

Leah Lodge is a boutique care home set on the borders of Blackheath and brings quality residential and dementia care to the local area. Whether choosing to live at the home on a permanent basis or for a short period of respite or convalescence, residents… Read more about Leah Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 48 Rooms from £1,600 / week
Emerson Grange Care Home

Rowhill Road, Swanley BR8 7FP 

9.7 112 reviews
"Our friend recently moved to Emerson's, and it's been amazing being able to see her on social media. We joined them for a quiz night, and…"   Read all 112 reviews
Location Type Care Home

A luxurious care home in Rowhill Road, Hextable, Kent. Emerson Grange is part of the exclusive Cinnamon Care Collection. Unwavering in their commitment to quality, they are determined to make a positive impression on the lives of residents and their… Read more about Emerson Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 85 Rooms from £1,525 / week
Merriman Grange Care Home
Opening Apr 2025

102 Warren Road, Worthing BN14 9QH 

Location Type Care Home

Nestled at the foot of the South Downs, Merriman Grange care home in Worthing sits in a picturesque location between the cathedral city of Chichester and the resort town of Brighton. Situated close-by are the idyllic villages of Ferring, Lancing,… Read more about Merriman Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 77 Rooms from £1,650 / week

Cinnamon Care Collection Reviews (1581)

9.9
Cinnamon Care Collection has a Group Review Score of 9.9 (9.903) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Emerson Grange Care Home

from S L (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Emerson Grange for over 18 months. All the staff are excellent, caring, friendly and approachable. Mum is cared for very well. Excellent activities programme and varied in content. Management are on hand to answer any concerns we may have. No concerns at the moment.

Reply from Aadil Baig, Support Services Manager at Emerson Grange Care Home

Thank you so much for your kind words and continued trust in our team.


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Review of

Rokewood Court

from J V (Husband of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with expertise, friendliness, patience of carers. Always allows me to leave resident behind in the confidence she is in safe and caring hands.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

Thanks so much for the kind words. Your wife is a valued member of our community here at Rokewood Court. We will pass your feedback on to the care team.


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Review of

Lakeview Grange

from Sally A (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more pleased with the care and attention Mum has received since she has been at Lakeview Grange. She wasn't sure about moving to a care home, even temporarily, but having had such a positive experience she made the decision to stay. It is a huge relief to us, her family, as we know she
is exceptionally well cared for. The staff are amazing in every aspect. They have encouraged her to join in a variety of activities, all of which she has enjoyed. She is doing really well and even looks younger!
The staff already know her well and are always on hand. She feels respected and listened to.
We and any visitors she has, are always made to feel welcome and nothing is too much trouble.
Lakeview Grange has a lovely atmosphere and is beautifully appointed. Mum's room is spacious and she has been encouraged to bring in her own pictures, special chair and ornaments.
We can't thank the team at Lakeview Grange enough for everything. They are all amazing.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your positive review for Lakeview Grange. Our team continue to work hard to help make our resident's daily life as fulfilled, happy and safe.


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Review of

Earlsfield Court

from M M (Husband of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my wife has been a resident at Earlfield Court she has received excellent care from all the staff and never had a cause for complaint. The staff are the best I have encountered and we tried 6 other local home before choosing Earlsfield Court. Its 5 * treatment all the way.

Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield Court

Thank you for taking the time to review our home. It is a pleasure to have you and your wife when visiting as part of our Earlsfield Family. I will pass on your kind words to the team.


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Review of

Lakeview Grange

from N L (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent resident at Lakeview Grange since January 2025, following several respite care stays in 2024. The quality of the accommodation is exceptional - hence the awards - and she is treated with warmth, love and affection by every member of the team. But it's after this weekend's
Mother's Day tea that I felt compelled to leave this review - a wonderful event, bringing together residents and their families over a high tea that allowed us all to chat, reminisce and meet each other. Fantastic. And the following day, to celebrate a birthday, I brought a bottle of fizz and sat with my mum and her friends for drinks in the lounge looking over the garden, in a place that feels like a proper home. As they said to me, this is how care should be - an opportunity to live your later years in comfort with new friends and new things to look forward to. Well done, Lakeview!

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so very much for your kind words. It is very rewarding to be appreciated for the hard work that we do every day for our resident's.


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Review of

Earlsfield Court

from L U (Daughter-in-law of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring and friendly staff. He is very well cared for. Lots of activities and interactions. Furnished to a very high standard.

Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield Court

Thank you for taking the time to review our home. It is a pleasure to have you loved one as part of our Earlsfield Family. I will pass on your feedback to the team.


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Review of

Emerson Grange Care Home

from V W (Friend of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Our friend recently moved to Emerson's, and it's been amazing being able to see her on social media. We joined them for a quiz night, and the staff were attentive, the drinks and food were delicious, and it was a great night. The events held for residents are well thought out, relevant and fun. The
staff clearly enjoy working at Emerson's.

Reply from Aadil Baig, Support Services Manager at Emerson Grange Care Home

Thank you so much for your kind words. We're thrilled to hear you had a great time at our quiz night. We look forward to welcoming you back to us for more fun nights ahead!


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Review of

Netley Court Care Home

from Susie S (Friend of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision for our freind to leave her home, but after looking around various care homes. Netley Court was the most suitable one for our her. They have been very helpful from the start of our first contact with them.
The friendly and caring staff
The clean homely beautiful interior.
Beautiful
ensuite rooms
Amazing food
A lovely view from the garden over the river solent.
Our freind is very happy here....They always make visitors very welcome. Our freind is a member of our church, and they made 20 of our church seniors very welcome as we met together in the home.They supplied us with tea, good coffee and lovely cakes. It was a visit that made our freind very happy.
We are so thankful we found Netley Court.

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you for your kind words. We're so pleased your friend feels at home at Netley Court and that you've found our team to be so welcoming. It was our pleasure to host your group and help your friend stay connected with her church community. You are always welcome here, and we truly appreciate your support.


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Review of

Emerson Grange Care Home

from K D (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Emerson is very special palace. It has such a lovely feeling about it, friendly always! The staff from the top management down are amazing. There is always something happening. I do think they go above and beyond to provide a real home from home! Highly recommended!

Reply from Aadil Baig, Support Services Manager at Emerson Grange Care Home

Thank you so much for your kind words and your recommendation.


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Review of

Rivermede Court Care Home

from Cheryl M (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall, Rivermede is excellent. My mother has been a resident for over 2 years, the staff are really good,m they have a fairly good retention rate, they don't use agencies unless it's really necessary and the activities are second to none. It's clean, the telephone is answered quickly every time and
the reception staff are always on the ball, happy to help and cheerful. Yes it's a lot of money but it's so much better than a lot of others in this price bracket. You get what you pay for overall.

Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for your kind and thoughtful feedback. We are thrilled to hear that your mother has a positive experience with us at Rivermede over the past two years. We take great pride in the consistency and quality of our team, as well as the wide range of activities we offer to ensure a fulfilling experience for all our residents. We're also delighted that our team, including the reception team, has made such a positive impression. Their dedication to providing excellent customer service is something we truly value, and we're glad it has made a difference to you.Thank you again for your support and trust in Rivermede. We look forward to continuing to care for your mother and providing the best experience possible.


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Review of

Earlsfield Court

from Janet L (Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I can't think of anywhere I'd rather be. The garden is so peaceful. I love going for walks and seeing the daffodils blooming in the garden. The entertainment is brilliant here. With lots of different visits from singers to speakers. The food is excellent with lots of choice.

Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield Court

Thank you so much for taking the time to review the home. It is great to have you as part of our Earlsfield Court Family.


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Review of

Rivermede Court Care Home

from Edward L (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I continue to be impressed by the staffing at Rivermede. They are professional, considerate, caring - a real pleasure to deal with. They make me feel comfortable that my mother is being cared for. The facilities are impressive but kept very clean and tidy. The grounds are always colourful and well maintained.
The management have done a great job in running the facility and generally keeping me updated on what is happening. I would unhesitatingly recommend Rivermede.

Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review, we will be sure to pass your comments on to the team. Rivermede Court staff pride themselves on delivering a high standard of care from all departments.


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Review of

Sutton Park Grange

from Peggy S (Respite Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I was in Sutton Park Grange a few weeks ago for respite care. I can only speak most highly of the experience. All the staff were kind and helpful at all times, obviously well trained. The food was good and there were activities every morning and afternoon which is essential for socialising. I would
recommend it without question.

Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange

Thank you so much for your kind words and for taking the time to share your experience at Sutton Park Grange. We are delighted to hear that you had such a positive stay with us and your appreciation of our well trained staff is music to our ears as this is something we work very hard at.Providing high-quality care, engaging activities, and delicious meals is at the heart of what we do, so it's wonderful to know that you enjoyed every aspect of your respite stay.


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Review of

Netley Court Care Home

from Andrew M (Grandson of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My grandad receives excellent care at Netley Court and is so much happier, This gives me great piece of mind. The staff are kind and attentive, and the home is clean, homely & welcoming, and has a lovely atmosphere.
Thank You

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you for your kind review. We are thrilled to hear that your Grandad is happy and well cared for here at Netley Court. Your trust and feedback mean the world to us!


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Review of

Emerson Grange Care Home

from M M (Son of Resident) published on 3 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Management excellent/environment excellent

Reply from Aadil Baig, Support Services Manager at Emerson Grange Care Home

Thank you so much for your kind words, it means a lot to our team.


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Review of

Rokewood Court

from C B (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff have been really supportive and kind to me whilst I was considering a care home for my mother. This has been the best decision I have made during quite a difficult time. My mother is much happier and less anxious than she was at home. We have no hesitation in recommending Rokewood Court
to others.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

We are so pleased to hear that your mother has settled in well at Rokewood Court. Thank you for your kind words. I will pass your positive feedback on to the care team.


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Review of

Parkfield Grange

from G S (Husband of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very pleased my wife came straight from hospital. She had time to recover and all round the staff and the service they have given is very good. She is very pleased with her stay here.

Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange

We're so happy to hear that your wife had a good time to recover with us and that you were happy the service that she received. We all wish her well at home, and would be more than happy to welcome her back if ever needed.


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Review of

Emerson Grange Care Home

from E M (Granddaughter of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very good. My nan is very happy and has eaten better than ever! All the staff are very friendly and nan is very comfortable with them. They listen and chat with her and are getting to know her very well. She has settled in easily.

Reply from Aadil Baig, Support Services Manager at Emerson Grange Care Home

Thank you for taking the time to share wonderful feedback about our team. It is a pleasure having her be part of the Emerson Grange family.


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Review of

Hartwood House Care Home

from G B (Daughter of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad is so happy here. I cannot believe the difference in him. It has such a good reputation and I can see why! The food is incredible and the personalised care that they provide is outstanding. Would happily recommend to all.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

We are so pleased that Dad is happy with us here, we have seen such an improvement since he has been here with us. Our approach focuses on offering personalised care, ensuring that each resident receives the attention and support they need to feel comfortable and valued. Thank you so much for your kind words.


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Review of

Sutton Park Grange

from R F (Power of Attorney of Resident) published on 31 March 2025
Overall Experience  Overall Experience 3.0 out of 5

The resident continues to complain about the small size of the meals.I have spoken to management about this issue and there was an improvement but it seems to have fallen away again.
My main concern is the failure of the home to administer prescribed medication on Monday 10th March. The resident rang
me at approximately 7pm to say that she had not been given any of her medication on that day.She was breathless on the phone and said she felt really ill She said she had asked for her tablets and been told that they had not come .I rang the home at about7.40 pm and complained and asked them to rectify the situation. The resident rang me on the 11th at 10am to tell me she had just been given her medication.She was still breathless and I suggested she stayed in bed as she said she had not slept much. The resident has atrial fibrillation and high blood pressure and ensuring that she receives her prescribed medication is an essential component of her care.

Reply from Su Edmonds, General Manager at Sutton Park Grange

Thank you for sharing your feedback. As we discussed during our recent telephone conversation. Unfortunately, as the registered manager I have not had the opportunity prior to now to address these issues, directly, with you, but I am committed to ensuring they are properly addressed. Regarding meal portions, our team strives to provide a high standard of care, including ensuring that all residents are satisfied with their meals. We recently welcomed a Hospitality Supervisor whose primary focus is enhancing our dining service. Already, we have seen positive developments. In relation to the medication concern, as we discussed, medication management involves three separate organisations responsible for prescribing, dispensing, and administering. Following an investigation, it was found that while our team had requested the medication, delays occurred externally, however we will take any lessons from this. We value your feedback and are committed to continuous improvement.


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Awards / Recognitions (8)

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Frequently Asked Questions about Cinnamon Care Collection

How many Care Homes does Cinnamon Care Collection own?

Cinnamon Care Collection own 23 Care Homes.

Which Cinnamon Care Collection Care Homes have the highest review score?

Mornington Court, Oakley Grange Care Home & Outram Fields have the highest review score.