Care Home Owned by Cinnamon Care Collection in Devon

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in Devon

Only the locations & reviews in Devon for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1557 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in Devon (1)

 

1 Care Home owned by Cinnamon Care Collection in Devon

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Watermeadow Grange

Bewick Avenue, Topsham, Exeter EX3 0FF 

9.9 34 reviews
"From the start with Watermeadow Grange, we felt we were dealing with friends and family. We were looking for short-term respite care for my…"   Read all 34 reviews
Location Type Care Home

Watermeadow Grange is a brand-new luxury care home situated in the the historic town of Topsham, Exeter. Part of the Cinnamon luxury care group, the home will offer the same high standard of care and state of the art facilities that this trusted and… Read more about Watermeadow Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 86 Rooms from £1,648 / week

Cinnamon Care Collection Reviews in Devon (34)

9.9
Cinnamon Care Collection has a Group Review Score of 9.9 (9.902) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Watermeadow Grange

from L L (Daughter of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

From the start with Watermeadow Grange, we felt we were dealing with friends and family. We were looking for short-term respite care for my Dad who lives with us, while we went on holiday. The home admissions advisor was fantastic - and our initial visit with Dad to the home was like visiting a 5-star
hotel. I could not have left Dad in anywhere I would not have stayed myself, and honestly it felt like Watermeadow Grange was a luxury home from home. We had a lovely home visit prior to admission, where Dad's interests, routines and story were tracked. When we dropped Dad off for his 2-week stay, my husband and I joined Dad for a delicious lunch (and wine!). I honestly can say Watermeadow Grange has been absolutely amazing, and given us options to have some time together as a family, away from care-giving responsibilities. I cannot recommend Watermeadow Grange enough. The staff are amazing, the fabric luxurious, the food delicious. You can trust them to care 150 per cent with your loved one.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Wow what a truly wonderful review, thank you so much, we will pass on your comments to the team. We are so happy that you were able to enjoy some family time in the knowledge that your dad was safe and being well looked after. We look forward to welcoming him back in the future!


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Review of

Watermeadow Grange

from Peter F (Resident) published on 22 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I am 95 years old and became a widow in 2017. I lived alone but early this year found that I needed more care. My family introduced me to Watermeadow Grange in March 2024 and I moved in on 21/3/2024. I can only recommend this care home as being of the highest quality and as you will see I have awarded
the highest marks to all the relevant questions. I guess each one of us would prefer to be independent but if one has to live in a care home this is the best.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for your review and what a wonderful review it is! We are delighted to hear you're so happy living at Watermeadow Grange and we too enjoy you being here with us all. We hope you enjoy many more happy years here!


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Review of

Watermeadow Grange

from M P (Resident) published on 20 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Very pleasant, kind and observant.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to write a review, we're really pleased you enjoyed your stay with us and it was so positive.


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Review of

Watermeadow Grange

from John S (Son of Resident) published on 15 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Watermeadow Grange has been fantastic. Mum is very happy here and thinks all the staff are very kind. She loves the accommodation and the food. Watermeadow Grange staff have been nothing but extremely helpful and keep us updated with Mum's progress.

Reply from Katherine Stephens, General Manager at Watermeadow Grange

Thank you for taking the time to provide such lovely feedback. We are pleased to hear your mum is happy here and that you are kept up to date with her progress.


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Review of

Watermeadow Grange

from Sally R (Daughter of Resident) published on 15 November 2024
Overall Experience  Overall Experience 5.0 out of 5

We are very happy indeed and the staff are excellent and nothing is too much trouble. The food is delicious and my mother is getting excellent care. We have noticed at the weekend there aren't as many staff but overall we are satisfied.

Reply from Katherine Stephens, General Manager at Watermeadow Grange

Thank you for taking the time to give feedback on your experience. We are pleased to hear that your mother feels the care she receives here is excellent and that she is enjoying the food. Please be assured that our staffing levels are consistent across the whole week.


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Review of

Watermeadow Grange

from B H (Son of Resident) published on 31 October 2024
Overall Experience  Overall Experience 5.0 out of 5

We hired the function room at Watermeadow Grange to celebrate my father's 97th birthday. The room was really well set up for this event. The manager was incredibly helpful in making sure everything went according to plan re food and drink and visitors' well-being. A good time was had by all. Much appreciated.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for your lovely feedback and review of your experience. We're so pleased you all enjoyed your father's birthday celebration in our private dining facility! I will pass your comments on to the team.


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Review of

Watermeadow Grange

from L L (Friend of Resident) published on 22 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I had a lovely visit to Watermeadow Grange to visit my friend who is a resident there. We booked out the private dining area and had personalised service from one of the care home staff. He was very attentive and the food was delicious! Thank you to all the staff for making it such a wonderful visit.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for your lovely review, we're pleased you enjoyed our private dining facility and the delicious food on offer. I will pass on your wonderful comments to the team and we look forward to welcoming you back in the future.


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Review of

Watermeadow Grange

from Vanessa U (Friend of Resident) published on 22 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My experience of Watermeadow Grange was excellent. There is a wonderful calm ambience in the building. All of the staff I encountered were extremely calm and helpful. I have not answered two of the questions below, being activities as I have not witnessed any, also value for money because I do not know
the cost of staying at Watermeadow Grange so could not comment. However I was and am very impressed with the facility.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to write such a positive review and we are so pleased to hear you enjoyed your visit to our wonderful home. I will be sure to pass your comments on to the team.


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Review of

Watermeadow Grange

from Trudy C (Daughter of Resident) published on 18 October 2024
Overall Experience  Overall Experience 5.0 out of 5

We held a 97th birthday party for my father in the private dining room. We provided all of the food and drink; however the room and table were beautifully arranged and the crockery and cutlery nicely wrapped and presented. Plentiful tea and coffee were provided and the staff member who assisted on the
day was very attentive and helpful. He was extremely hard-working and kind. Nothing was too much trouble.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to give us such a positive review. We are really pleased to hear that you were happy with the private dining facility and service available for your father's birthday and to be able to celebrate such an impressive milestone together as a family. We will be sure to pass on your lovely comments.


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Review of

Watermeadow Grange

from S S (Granddaughter of Resident) published on 1 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Checked in for some respite care and a lovely experience. The staff are caring and friendly and my family member reports enjoying the food and outings. A lovely environment to visit.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to write us such a positive review. We are so pleased to hear that your family member is enjoying the food and outings, that's great news and I will pass it on to the team.


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Review of

Watermeadow Grange

from K P (Granddaughter of Resident) published on 12 September 2024
Overall Experience  Overall Experience 5.0 out of 5

It is a super friendly safe place to visit my grandparents.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to review our home, we are so pleased you enjoyed your visit and you found everyone so friendly. I will be sure to pass on your compliments to the team and we look forward to welcoming you back soon.


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Review of

Watermeadow Grange

from M S (Daughter-in-law of Resident) published on 6 September 2024
Overall Experience  Overall Experience 5.0 out of 5

We find the staff and home very helpful and the care they give my in-laws is excellent.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to review our home, we are so pleased to hear you are so happy with the care your in-laws receive, we love caring for them both. We will make sure we share your wonderful feedback with the team!


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Review of

Watermeadow Grange

from J L (Daughter of Resident) published on 15 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Can totally recommend 110%. Had a family celebration today and the food and service were excellent. Always feel welcome, everyone. Friendly, very happy with the service and care provided. Mother also agrees.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

What a wonderful review, thank you so much for taking the time to give us such amazing feedback, it means a lot to everyone here at Watermeadow Grange, we strive to make our residents and families feel welcome and looked after.


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Review of

Watermeadow Grange

from Gillian G (Friend of Resident) published on 25 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Four of us, two daughters and granddaughter, went to visit my oldest friend. One daughter was the goddaughter of my friend. I was delighted to see the residence which I thought was first class. Beautifully appointed. I loved the decor, plenty of space, sitting areas and gracious dining rooms. We were
given a tasty lunch in the private dining room. A first-class experience. Residents are privileged.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to review our home, we're delighted to hear you enjoyed your visit and were able to make use of our wonderful Private Dining room. We look forward to seeing you again soon.


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Review of

Watermeadow Grange

from Kaya M (Friend of Resident) published on 25 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Lovely lunch and friendly service. Food was delicious, especially liked the dessert.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Many thanks for your review, we're delighted you enjoyed your lunch here, especially the dessert, we will pass your compliments on to the chef.


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Review of

Watermeadow Grange

from T N (Resident) published on 22 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Excellent. The home admissions adviser was very, very helpful - as was everyone else.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to leave us a review, your feedback is so important to us, we really enjoyed you coming to stay with us and hope to see you again soon!


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Review of

Watermeadow Grange

from Chris W (Friend of Resident) published on 5 July 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing! They have such a high level of enthusiasm and professionalism.
The facilities are great and the rooms are done to a very high standard.
You can tell this is a very special place and everyone is treated so well.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

What a wonderful review, thank you so much for taking the time to review our home, we're so pleased to hear such positive comments and will pass them on to the team.


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Review of

Watermeadow Grange

from Maureen T (Resident) published on 13 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I have now been here since the 23rd of August 2023. My husband died in February, and we had the most incredible help from the wonderful staff. I am quite content to think I shall spend the rest of my days here. The carers are fantastic and give 100% occupied with love. You could not ask for more, you
could have every facility you could possibly want and entertainment (I have experienced the homes).

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to submit such a wonderful review; we are so pleased that you are so happy living here and thank you for choosing Watermeadow Grange!


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Review of

Watermeadow Grange

from K L (Son of Resident) published on 12 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Watermeadow for 9 months and it is something that I can truly say was one of the best decisions. He is far happier than he was living on his own due to how welcoming the staff here and their continuing support. His quality of life is much improved which is a credit to
all at Watermeadow.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to review Watermeadow Grange, we are so pleased to hear your wonderful comments, I will be sure to pass them on to the team. The difference in your dad is huge and he really is part of the Watermeadow family!


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Review of

Watermeadow Grange

from Sandra W (Respite Resident) published on 12 June 2024
Overall Experience  Overall Experience 5.0 out of 5

From the moment I stepped over the threshold I knew that I was going to be taken care of and chosen the best place to recuperate. The accommodation and all the public rooms are beautifully furnished with a lot of attention to detail. The staff are so caring and they remember everyone's names. I love
the food so will be disappointed when I return home to cook for myself! Thank you.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

We're really pleased to hear your feedback on Watermeadow Grange and glad you felt you'd chosen the best place for your respite care. We've loved having you here and hope to see you again very soon, even if it is to just pop in for a coffee with us!


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Awards / Recognitions (8)

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