Cinnamon Care Collection in Hampshire | 6 Care Homes

Review of
Netley Court Care Home
from R W (Husband of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Netley Court is a first class quality establishment, totally fit for purpose. The management and staff are truly superb!

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you so much for your lovely review. It really means a lot to hear that you see Netley Court as a first-class homeits exactly what we strive to be. Your kind words about our management and staff will be shared with the whole team; theyll be so pleased to know their efforts are appreciated. Were truly grateful for your support.

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Review of
Wellington Vale Care Home
from Jenny J (Daughter-in-law of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My mother-in-law has settled in so well to Wellington Vale, having moved in just before Christmas. She had been reluctant to take the step but has actually enjoyed letting go of all the day to day problems running a house entailed. She loves the garden, especially the wild life that can be seen from

her penthouse and the fact that someone else cuts the grass and hedges! She's made good friends there and the nurses, carers and activities team are dedicated and very understanding of her needs and wants. Nothing is too much trouble for any of the staff, whether that is planting flowers from her old garden, having a chat whilst cleaning her room, sorting out a sticky door or booking her in for a hair cut.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this excellent review! It has been wonderful to see your mother in-law slowly settle in and now really enjoy everything Wellington Vale has to offer.

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Review of
Wellington Vale Care Home
from R J (Son of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

The team at Wellington Vale have made Mum very welcome since she moved in. Although feeling uncertain about the home, she has been very well cared for and now loves her new home. She has made new friends and loves the staff who care for her. She loves the meals and has put weight on since relocating.

She enjoys most of the activities, especially the balloon volleyball and trips out.

The facilities are amazing and the staff so welcoming, engaging and helpful, both to Mum and us.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to share this fantastic review. Mum really has settled well and makes the most of everything we offer at Wellington Vale. We really enjoy your visits and hearing that you always feel so welcome is important to us too!

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Review of
Netley Court Care Home
from Susie S (Friend of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

It was a difficult decision for our freind to leave her home, but after looking around various care homes. Netley Court was the most suitable one for our her. They have been very helpful from the start of our first contact with them.
The friendly and caring staff
The clean homely beautiful interior.
Beautiful

ensuite rooms
Amazing food
A lovely view from the garden over the river solent.
Our freind is very happy here....They always make visitors very welcome. Our freind is a member of our church, and they made 20 of our church seniors very welcome as we met together in the home.They supplied us with tea, good coffee and lovely cakes. It was a visit that made our freind very happy.
We are so thankful we found Netley Court.

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you for your kind words. We're so pleased your friend feels at home at Netley Court and that you've found our team to be so welcoming. It was our pleasure to host your group and help your friend stay connected with her church community. You are always welcome here, and we truly appreciate your support.

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Review of
Netley Court Care Home
from Andrew M (Grandson of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

My grandad receives excellent care at Netley Court and is so much happier, This gives me great piece of mind. The staff are kind and attentive, and the home is clean, homely & welcoming, and has a lovely atmosphere.
Thank You

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you for your kind review. We are thrilled to hear that your Grandad is happy and well cared for here at Netley Court. Your trust and feedback mean the world to us!

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Review of
Hartwood House Care Home
from G B (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

Dad is so happy here. I cannot believe the difference in him. It has such a good reputation and I can see why! The food is incredible and the personalised care that they provide is outstanding. Would happily recommend to all.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

We are so pleased that Dad is happy with us here, we have seen such an improvement since he has been here with us. Our approach focuses on offering personalised care, ensuring that each resident receives the attention and support they need to feel comfortable and valued. Thank you so much for your kind words.

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Review of
Hartwood House Care Home
from Aria J (Friend of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

I visit my friend twice a week and I am just so pleased with everything here at Hartwood House. My friend was so worried about coming in but she calls this her new home. The staff have become her family and to see the way she has come out of her shell is inspiring. She is now eating far better than

she was before, she looks so happy and healthy and I genuinely believe this is from the outstanding care given by the staff at this home.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

What lovely words, thank you so much from all of the team here at Hartwood House. It makes us so happy to hear that she is coming out of her shell, its so hard coming into a social environment when you have been on your own for so long. We like to take the time to get to know each resident and encourage them to participate and socialise when they are ready to do so. Our chef visits also play such a huge part in us getting to know the likes and dislikes of all of our residents, this helps us to provide food that we know they will enjoy. We have all seen such a huge improvement with this particular resident and we are so happy to have her here with us.

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Review of
Sunnybank House Care Home
from S S (Brother-in-law of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

Outstanding value for money. Sunnybank cannot be praised enough for the kind compassionate care that they provide to my sister in law. As they say you get what you pay for and Sunnybank are worth every penny. The staff are always on hand to help and ensure that her needs are met. They all take the time

to know her personally which cannot be said for other homes. The rooms and the communal areas are kept spotlessly clean. Food is of a high standard and the menu is kept varied and interesting. It was as everyone finds a very difficult decision to place a loved one in a care home but our decision has been vindicated with the quality of care that Sunnybank provides.

Reply from Jessica Wooldridge, Home Admissions Advisor at Sunnybank House Care Home

Thank you so much for your kind and heartfelt review. We are truly honoured to have earned your trust and to be a part of your sister-in-law's care journey. At Sunnybank, our mission is to provide not just care, but a home where every resident feels valued, understood, and well supported.It means the world to us that you noticed the dedication of our team in taking the time to truly connect with our residents, as well as our efforts to maintain a clean, welcoming environment and deliver high-quality, varied meals. We're also so grateful that you felt reassured by your decision during what is undoubtedly one of life's more difficult moments.Your words encourage us to continue striving for excellence, and we're so glad we could provide peace of mind and care for your family. Thank you for taking the time to share your experience-it means so much to our entire team.

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Review of
Hartwood House Care Home
from M P (Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

I didn't ever want to be in a position of needing care but I must say that this experience of care make me think that I would like to come back here if I had to. The staff are very kind + the rooms very comfortable
I have also enjoyed the companionship of the residents.
I hope one of my children

or my dearest friend will bring me back to visit in the summer
love to everyone who cared for me.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

It was an absolute pleasure to have you stay with us, you became such an amazing friend to the residents and the staff! You are welcome back any time and you will definitely be receiving some invitations to our upcoming events. We hope to see you very shortly!

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Review of
Sunnybank House Care Home
from David C (Son of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mother received medical care that was above and beyond what I could have hoped for during a 2 week respite stay. The staff were unfailingly helpful and patient. If my mum can not live at home, there is nowhere else I'd prefer her to be.

Reply from Jessica Wooldridge, Home Admissions Advisor at Sunnybank House Care Home

Thank you so much for taking the time to right this review. We are always so pleased to know we have provided care that goes beyond families expectations and we will continue to do so. Thank you again.

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Review of
Netley Court Care Home
from Kim G (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I bought my father to Netley Court beginning November 2024. He was very reluctant to leave his home and go somewhere strange for him.
With the kindness, care, support of all the staff Dad began to respond to all the staff's lovely manner towards him. Nothing at all was too much trouble for them and

he was regularly checked on through the day and night - cups of tea at any time within the 24 hours.
The staff were extremely supportive to me and my family, at all times, keeping me up to date of how Dad was managing, food intake and speaking with his Doctor on numerous occasions. Nothing was too much trouble for them.
I would highly recommend Netley Court in every way.
I would like to say a massive thank you to all staff at NC (on every level) for giving my Dad a very peaceful loving experience in his last 7 months of his life. Thank you.

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Oh.... thank you so much... we so so so loved Dad as you know. His smile was infectious and his laughter a delight. We miss him so much and are so glad you chose Netley Court so we could be a part of his life and yours. Come visit soon!

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Review of
Netley Court Care Home
from John G (Son-in-law of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

We looked for a care home for my father in law for a while and after being recommend to go and look at Netley Court we decided to make a visit. The impression we received was of a very caring home where the staff were clearly involved with the residents on a personal level and it was obvious that this

was a really well run care home with caring staff and management. The food was excellent and staff happy to make something for you off the main menu if required. There were also numerous activities going on and all displayed on the activity board in order that we could preplan. I would have no hesitation in recommending Netley Court to any prospective user.

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you so much for your kind words and for taking the time to share your experience of Netley Court. We are delighted to hear that you found our home to be warm, caring, and well-run.Your recommendation means so much to us, and we are grateful for your support. If there is ever anything we can do to assist you further, please don't hesitate to reach out. Hope to see you soon.

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Review of
Hartwood House Care Home
from A P (Son of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother is here for a months respite care. She said she now has a great opinion of this care home, the staff are excellent and she enjoys the activities on offer.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

It has been an absolute pleasure to have Mum stay with us. It was lovely to see her make so many new friends and really participate in all of the activities on offer. We look forward to welcoming her back for our upcoming events!

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Review of
Hartwood House Care Home
from C M (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum came in for some respite after a hospital fall. The plan was for her to come home. We had tried to get her into respite for many years but she refused. After a few weeks at Hartwood, mum made the decision that she wanted to remain here permanently! We are blown away by the incredible staff here

and the care they show everyone from each-other, the residents and visitors. Hartwood House is more than a care home - its a home!

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

Thank you so much for your kind words. It is such a daunting process for any one thinking about coming into a care home, I am so glad that we were able to give Mum such a positive experience. The fact that she has chosen to stay is just wonderful news, she has made such a good group of friends and to see her interacting and joining them for meal times is so lovely! We really are a family here at Hartwood House and the residents and their loved ones are a part of that also. We are so glad to have you all with us.

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Review of
Netley Court Care Home
from J L (Resident) assisted by family/friend published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

Netley Court Care Home is very good. It is lovely here.

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you for your kind words! We are so pleased to hear that you are enjoying your time at Netley Court. Your happiness and well-being mean so much to us. If there is anything more we can do to make your stay even better, please let us know.

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Review of
Netley Court Care Home
from W L (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

My father and mother have been booked into Netley Court. My father came directly from his home and my mother from hospital.
The process has been carried out with compassion and professionalism by the nursing and admission staff.

Reply from Sarah Gillett, Homes admission advisor at Netley Court Care Home

Thank you for taking the time to share your experience. We are delighted to hear your Mum and Dads transition to Netley Court has been handled with compassion and professionalism. Our team is dedicated to providing the highest level of care and support, ensuring every resident and their family feel comfortable and well looked after. We truly appreciate your kind words and trust in us.

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Review of
Hartwood House Care Home
from Christopher D (Nephew of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

The care I received for my Uncle was excellent, he obviously had some doubts but was made to feel welcome from the very beginning. The staff were polite and nothing was to much trouble for them. The room was clean and obvious thought had gone into the design with a themed hallway throughout. The home

is situated close to the village so convenient for residents and visitors, although this was a temporary stay I would have no doubts about making this a permanent stay if and when it would be needed.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home

Thank you so much for your heartwarming review. It is such a difficult time for the resident and their families when coming into a care, even if its just for respite. I am glad to hear that the staff made you and your Uncle feel at ease, that is exactly what we are here for. We will make sure that we have regular contact and invite you to all of our events, but please feel free to stop by for a cup of tea at any point, you are always welcome!

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Review of
Sunnybank House Care Home
from C A (Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

My husband has dementia and we go to two meetings a week at Sunnybank House Care Home, on a Monday is coffee and cake, sometimes there is entertainment or we have quizzes or play games, which help a lot with memory. On the Wednesday it is a Ladds and Lattee morning. Where games are played and they talk

to help recall their memories. Their partner goes in a different room for coffee, where we can have a good talk about what's going on and help if any is needed. It is very good all round.

Reply from Jessica Wooldridge, Home Admissions Advisor at Sunnybank House Care Home

Thank you so much for sharing your experience at Sunnybank House Care Home. It's heartening to hear about the wonderful activities and support they provide for both individuals living with dementia and their partners. The Monday sessions with coffee, cake, entertainment, quizzes, and games sound fantastic for memory support and social interaction. The Wednesday Lads who Latte mornings, where games and conversations help recall memories while partners have a space to talk and support each other, seem incredibly valuable as well. It's great to know that these meetings offer such a positive and supportive environment for everyone involved

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Review of
Sunnybank House Care Home
from K S (Daughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother came into Sunnybank House Care Home after 9 weeks in hospital. It's the most wonderful place. Every member of staff has made my mother feel very welcome. Not only my mother but all her family were welcomed as well. All her care needs are being met, nothing is too much trouble. I cannot praise

Sunnybank enough for everything they do.

Reply from Jessica Wooldridge, Home Admissions Advisor at Sunnybank House Care Home

Thank you for sharing your experience with Sunnybank House Care Home. It's wonderful to hear that your mother received such a warm welcome after her time in the hospital. The dedication and care shown by every member of the staff towards your mother and your entire family are truly commendable. It's reassuring to know that all her care needs are being met with such attentiveness and compassion. I cannot praise Sunnybank enough for the exceptional care and support they provide. Your positive feedback speaks volumes about the wonderful environment they have created. Thank you for sharing this with us.

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Review of
Abbotswood Court Care Home
from S H (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

The care received by my father and our family was outstanding. He was only in the home for 15 days before he died but he was treated as a person the whole time. He was shown respect, compassion and great care. I cannot thank the staff enough for the consideration shown to all of us during the time of

his stay and ultimate death. The care the staff gave was first-rate from beginning to end. Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We really appreciate your kind words at this sad time for your family and we all send our love.

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Care Homes Owned by Cinnamon Care Collection in Hampshire

Cinnamon Care Collection Locations in Hampshire (6)

Cinnamon Care Collection Reviews in Hampshire (647)

Netley Court Care Home

Wellington Vale Care Home

Wellington Vale Care Home

Netley Court Care Home

Netley Court Care Home

Hartwood House Care Home

Hartwood House Care Home

Sunnybank House Care Home

Hartwood House Care Home

Sunnybank House Care Home

Netley Court Care Home

Netley Court Care Home

Hartwood House Care Home

Hartwood House Care Home

Netley Court Care Home

Netley Court Care Home

Hartwood House Care Home

Sunnybank House Care Home

Sunnybank House Care Home

Abbotswood Court Care Home

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